As Westjet Airlines, we are thrilled to announce the opening of our brand-new terminal at Rafael Núñez International Airport (CTG) in Cartagena City. This state-of-the-art facility is designed to provide our passengers with a seamless and comfortable travel experience. Here, We’ll cover all the essential details you need to know about the Westjet CTG Terminal, including the terminal address, phone number, departure terminal, and a terminal map.
Westjet CTG Terminal - Rafael Núñez International Airport

What is the Westjet CTG Terminal Address and Location Map?

The Westjet CTG Terminal is located in Terminal 2 at Rafael Núñez International Airport (CTG). Here’s the complete address:

Crespo, Cartagena, Bolívar, Colombia

The Westjet CTG Terminal is conveniently situated and easily accessible from all major highways and public transportation options in the Cartagena City area. The terminal is located within the larger Rafael Núñez International Airport (CTG) complex, providing a seamless travel experience for our passengers.

Westjet CTG Terminal Location Map

To help passengers navigate the Westjet CTG Terminal, we have provided a comprehensive terminal map on our website. This interactive map showcases the location of all key amenities, including check-in counters, security checkpoints, gates, and passenger lounges. Passengers can refer to the Westjet CTG Terminal map on our website to plan their journey through the terminal and locate the various facilities and services available. This map ensures a smooth and efficient travel experience for all Westjet passengers departing from or arriving at the CTG airport.

How to Contact Westjet Terminal CTG?

If you need to contact Westjet regarding your flight or any other inquiries related to the Westjet Terminal at CTG, there are several ways to get in touch with them:
Airport Name Rafael Núñez International Airport
Rafael Núñez International Airport Address Crespo, Cartagena, Bolívar, Colombia
Rafael Núñez International Airport Phone Number +1-877-777-6741 /  57 5 6932828
Westjet Contact Number 00 1 403-444-2446
Rafael Núñez International Airport Code CTG
Westjet Ticket Counter Hours 24/7
Type International
Westjet CTG Terminals Terminal 2
Westjet Official Website https://www.westjet.com/
Official YouTube https://www.youtube.com/channel/
Official Twitter https://twitter.com/WestJet
Official Facebook https://www.facebook.com/westjet
Official Instagram https://www.instagram.com/westjet
By using any of these contact methods, you can get the help you need and ensure a smooth and stress-free travel experience with Westjet at CTG Airport.

CTG Westjet Terminal Departure

At Westjet, we are dedicated to providing our passengers with a smooth and efficient departure experience from the Rafael Núñez International Airport (CTG) in Cartagena City. Our brand-new Westjet CTG Departure Terminal is designed to cater to all your pre-flight needs.
    • Location and Access: The Westjet CTG Departure Terminal is located at Crespo, Cartagena, Bolívar, Colombia, within the larger CTG airport complex. The terminal is easily accessible from all major highways and public transportation options, ensuring a hassle-free journey for our passengers.
    • Check-in and Security: Upon arrival at the Westjet CTG Departure Terminal, you will find our dedicated check-in counters and kiosks, where our friendly staff will assist you with the check-in process. After completing the check-in, you can proceed to the security checkpoints, which are conveniently located within the terminal.
    • Boarding Gates: Once you’ve cleared security, you can make your way to the spacious and modern boarding gates. Our Westjet CTG Departure Terminal features state-of-the-art gate areas, equipped with comfortable seating, ample charging stations, and clear flight information displays to ensure a seamless boarding experience.
At Westjet, we are committed to making your travel experience exceptional. Our Westjet CTG Departure Terminal is designed to cater to all your needs, from check-in to boarding, ensuring a smooth and stress-free start to your journey.

Westjet CTG Terminal Arrivals

At Westjet, we understand the importance of a seamless and efficient arrival experience for our passengers. Our brand-new Westjet CTG Arrivals Terminal at the Rafael Núñez International Airport (CTG) in Cartagena City is designed to provide you with a hassle-free journey from the moment you step off the plane.
    • Location and Access: The Westjet CTG Arrivals Terminal is conveniently located at Crespo, Cartagena, Bolívar, Colombia, within the larger CTG airport complex. The terminal is easily accessible from all major highways and public transportation options, ensuring a smooth and convenient arrival for our passengers.
    • Baggage Claim: Upon disembarking your Westjet flight, you will be directed to our spacious and modern baggage claim area. Our baggage claim facilities are equipped with the latest technology to ensure prompt and efficient retrieval of your luggage.
    • Customs and Immigration: After collecting your belongings, you will proceed to the customs and immigration area, located within the Westjet CTG Arrivals Terminal. Our dedicated staff will guide you through the process, ensuring a seamless transition through immigration and customs.
At Westjet, we are committed to making your arrival at CTG Airport a smooth and stress-free experience. Our Westjet CTG Arrivals Terminal is designed to cater to all your needs, from baggage claim to customs and immigration, ensuring a seamless transition from your flight to your final destination.
Westjet CTG Terminal - Rafael Núñez International Airport

Queries Handled by Westjet CTG Terminal

The Westjet CTG Terminal, Terminal 2, is equipped to handle various queries and provide assistance to passengers. Here are some of the queries that can be handled by the Westjet CTG Terminal:
    • Check-in: CTG Westjet Terminal Passengers can check in for their Westjet flights at the check-in counters located in Terminal 2. The check-in counters open three hours before each flight’s scheduled departure time.
    • Baggage Assistance: CTG Westjet Terminal Passengers can seek assistance with their checked luggage at the baggage claim area located on the lower level of Terminal 2. Westjet staff can help with any issues or inquiries related to baggage, such as lost or delayed luggage.
    • Flight Information: The Westjet CTG Terminal provides up-to-date information about flight departures and arrivals, including gate changes, delays, or cancellations. Passengers can check the flight information displays located throughout Terminal 2 or ask Westjet staff for assistance.
    • Customer Service: The Westjet CTG Terminal has a customer service desk where passengers can seek assistance with any queries or issues related to their Westjet flight. The customer service desk is located in the departures area of Terminal 2.
By handling these queries and providing assistance, the Westjet CTG Terminal aims to ensure a comfortable and stress-free travel experience for all passengers.

Westjet Facilities and Services Available at Rafael Núñez International Airport

Rafael Núñez International Airport (CTG) offers various facilities and services that Westjet passengers can take advantage of. Here are some of the facilities and services available at CTG Airport for Westjet passengers:
    • Check-in: CTG Westjet Terminal provides check-in services at Terminal 2, where passengers can check in for their flights and drop off their checked luggage. The check-in counters open three hours before each flight’s scheduled departure time.
    • Security Screening: CTG Airport has dedicated security screening lanes for Westjet passengers in Terminal 2. Passengers are advised to arrive at the airport at least two hours before their scheduled departure time to allow sufficient time for security screening.
    • Baggage Claim: Westjet’s baggage claim area is located on the lower level of Terminal 2. Passengers can retrieve their checked luggage from the designated carousels after deplaning.
    • Airport Amenities: CTG Westjet Terminal offers a variety of amenities, including shops, restaurants, lounges, and charging stations. Passengers can enjoy a meal, shop for souvenirs, or relax in a lounge while waiting for their flight.
    • Wi-Fi: CTG Airport offers free Wi-Fi throughout the terminal, allowing passengers to stay connected while waiting for their flight.
    • Information Desk: CTG Westjet Terminal Passengers can seek assistance with any queries or issues related to their Westjet flight or CTG Airport at the information desk located in Terminal 2.
By offering these facilities and services, CTG Airport and Westjet aim to ensure a comfortable and convenient travel experience for all passengers.

Why Must You Choose Westjet CTG Terminal?

When traveling to or from Rafael Núñez International Airport (CTG) in Cartagena City, choosing the Westjet CTG Terminal can offer several benefits to passengers. Here are some reasons why you might want to choose the Westjet CTG Terminal:
    • Convenience: The Westjet CTG Terminal, Terminal 2, is easily accessible from various parts of the airport and offers a range of facilities and services for passengers. Whether you need to check-in for your flight, go through security screening, or retrieve your checked luggage, Terminal 2 has everything you need in one place.
    • Efficiency: CTG Westjet Terminal is designed to handle large volumes of passengers efficiently. With dedicated check-in counters, security screening lanes, and baggage claim areas for Westjet passengers, you can expect a smooth and hassle-free experience when traveling with Westjet at CTG Airport.
    • Comfort: CTG Westjet Terminal offers a comfortable and relaxing environment for passengers. With a variety of amenities, including shops, restaurants, lounges, and charging stations, you can enjoy a meal, shop for souvenirs, or charge your devices while waiting for your flight.
    • Special Assistance: Westjet and CTG Airport provide special assistance to passengers with disabilities, medical conditions, or special needs. By choosing the Westjet CTG Terminal, you can expect a seamless experience when requesting assistance, whether it’s at the time of booking or upon arrival at the airport.
    • Reputation: CTG Westjet Terminal is a reputable and reliable airline that is committed to providing excellent customer service. By choosing the Westjet CTG Terminal, you can expect a high level of service and support throughout your journey.
Choosing the Westjet CTG Terminal offers convenience, efficiency, comfort, special assistance, ground transportation options, and a reputable airline, making it an excellent choice for passengers traveling to or from CTG Airport.

Parking and Transportation at Rafael Núñez International Airport

When traveling to or from Rafael Núñez International Airport (CTG) in Cartagena City, parking and transportation can be a significant concern. Here are some parking and transportation options available at CTG Airport:
    • Parking: CTG Airport offers several parking options, including short-term parking, long-term parking, and economy parking. The short-term parking is located near the terminals and is ideal for dropping off or picking up passengers. Long-term parking is available in garages near each terminal and is suitable for passengers who need to park their cars for an extended period. The economy parking is located further from the terminals and is the most affordable option.
    • Shuttle Service: CTG Airport offers a free shuttle service that runs between the terminals and the parking garages. Passengers can also take advantage of the AirTrain, a free train service that connects all terminals, parking lots, and rental car facilities.
    • Taxis: Taxis are readily available at CTG Airport, and passengers can find them at the taxi stands located outside each terminal. The fare to Manhattan is a flat rate of $52, plus tolls and tip.
    • Ride-Hailing Services: Ride-hailing services, such as Uber and Lyft, are also available at CTG Airport. Passengers can request a ride using their smartphone apps and meet their drivers at the designated pickup areas located outside each terminal.
    • Public Transportation: CTG Westjet Terminal Passengers can take advantage of the Cartagena City subway system to travel to and from CTG Airport. The subway station is located at the Howard Beach-CTG Airport station, and passengers can take the AirTrain to reach the station. The fare is $7.75, including the AirTrain and subway ride.
    • Car Rentals: CTG Airport offers a variety of car rental options, including Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, and Thrifty. Passengers can find the car rental facilities in the Federal Circle Station, which is accessible by the AirTrain.
    • Limousines and Shuttle Services: CTG Westjet Terminal Passengers can also arrange for limousine or shuttle services to Manhattan or other destinations. These services can be booked in advance or at the airport’s ground transportation desk.
By offering these parking and transportation options, CTG Airport aims to provide a convenient and stress-free experience for all passengers.

Nearby Hotels and Accommodation at Rafael Núñez International Airport

If you have an early morning flight or a long layover at Rafael Núñez International Airport (CTG) in Cartagena City, staying at a nearby hotel can be a convenient option. Here are some nearby hotels and accommodations at CTG Airport:
    • TWA Hotel: The TWA Hotel is a newly renovated hotel located in the iconic TWA Flight Center building. The hotel features 512 retro-style rooms, a rooftop infinity pool, a museum, and several restaurants and bars. The hotel is connected to CTG Airport’s Terminal 5 via a pedestrian bridge.
    • Crowne Plaza CTG Airport Cartagena City: The Crowne Plaza CTG Airport Cartagena City is a 4-star hotel located near CTG Airport. The hotel features 336 spacious rooms, a fitness center, a restaurant, and a bar. The hotel offers a free shuttle service to and from CTG Airport.
    • Hilton Cartagena CTG Airport: The Hilton Cartagena CTG Airport is a 4-star hotel located near CTG Airport. The hotel features 860 modern rooms, a fitness center, a restaurant, and a bar. The hotel offers a free shuttle service to and from CTG Airport.
    • Holiday Inn Express CTG Airport Area: The Holiday Inn Express CTG Airport Area is a 3-star hotel located near CTG Airport. The hotel features 200 contemporary rooms, a fitness center, a business center, and a complimentary breakfast. The hotel offers a free shuttle service to and from CTG Airport.
    • Fairfield Inn by Marriott Cartagena CTG Airport: The Fairfield Inn by Marriott Cartagena CTG Airport is a 3-star hotel located near CTG Airport. The hotel features 154 spacious rooms, a fitness center, a business center, and a complimentary breakfast. The hotel offers a free shuttle service to and from CTG Airport.
    • La Quinta by Wyndham Cartagena CTG Airport: The La Quinta by Wyndham Cartagena CTG Airport is a 3-star hotel located near CTG Airport. The hotel features 127 comfortable rooms, a fitness center, a business center, and a complimentary breakfast. The hotel offers a free shuttle service to and from CTG Airport.
By offering these nearby hotels and accommodations, CTG Airport aims to provide a convenient and comfortable travel experience for all passengers.

Special Assistance at Rafael Núñez International Airport (CTG)

Rafael Núñez International Airport (CTG) in Cartagena City offers special assistance to passengers with disabilities, medical conditions, or special needs. Here are some of the special assistance options available at CTG Airport:
    • Passenger Support Specialists: CTG Airport has a team of Passenger Support Specialists who are trained to assist passengers with disabilities, medical conditions, or special needs. Passengers can request assistance at the time of booking or upon arrival at the airport.
    • Wheelchair Service: CTG Airport offers wheelchair service to passengers who require assistance moving through the airport. Passengers can request wheelchair service at the time of booking or upon arrival at the airport.
    • Electric Cart Service: CTG Airport offers electric cart service to passengers who have difficulty walking long distances. Passengers can request electric cart service at the time of booking or upon arrival at the airport.
    • TTY/TDD Phones: CTG Airport offers TTY/TDD phones for passengers who are deaf or hard of hearing. These phones are located in each terminal and can be used to make calls within the airport or to external numbers.
    • Service Animal Relief Areas: CTG Airport offers service animal relief areas at each terminal. These areas are designated outdoor spaces where service animals can relieve themselves.
    • Accessible Parking: CTG Airport offers accessible parking spaces for passengers with disabilities in each parking garage. Passengers can access these spaces by using the elevators located in the garages.
    • Accessible Restrooms: CTG Airport offers accessible restrooms in each terminal. These restrooms are designed to accommodate passengers with disabilities and are equipped with grab bars and accessible sinks.
    • Assistive Listening Devices: CTG Airport offers assistive listening devices for passengers who are hard of hearing. These devices can be used in the boarding gate areas and are available upon request.
    • Oxygen Services: CTG Airport offers oxygen services for passengers who require medical oxygen. Passengers can arrange for oxygen services in advance or upon arrival at the airport.
    • Skycaps: CTG Airport offers Skycap services for passengers who require assistance with their luggage. Skycaps are available at the curbside check-in areas and can assist passengers with checking in, printing boarding passes, and loading luggage onto carts.
By offering these special assistance options, CTG Airport aims to provide a safe, comfortable, and convenient travel experience for all passengers, regardless of their abilities or needs.

Westjet Lounges and Waiting Areas at Rafael Núñez International Airport

Westjet, a Canadian low-cost airline, operates flights from Terminal 2 at Rafael Núñez International Airport (CTG) in Cartagena City. While Westjet does not have a dedicated lounge at CTG Airport, there are several waiting areas and lounges available for passengers to relax and wait for their flights. Here are some of the options:
    • Terminal 2 Waiting Areas: Terminal 2 at CTG Airport offers several waiting areas for passengers, including seating areas, charging stations, and food and beverage options. Passengers can also access free Wi-Fi throughout the terminal.
    • Air France Lounge: The Air France Lounge is located in Terminal 1 at CTG Airport and is available to passengers traveling in business class or with certain elite status. The lounge features comfortable seating, complimentary food and beverages, Wi-Fi, and other amenities.
    • Delta Sky Club: The Delta Sky Club is located in Terminal 2 at CTG Airport and is available to passengers traveling in business class or with certain elite status. The lounge features comfortable seating, complimentary food and beverages, Wi-Fi, and other amenities.
    • Priority Pass Lounges: Priority Pass members can access several lounges at CTG Airport, including the Wingtips Lounge, the Airspace Lounge, and the Centurion Lounge. These lounges offer comfortable seating, complimentary food and beverages, Wi-Fi, and other amenities.
    • American Express Centurion Lounge: The American Express Centurion Lounge is located in Terminal 4 at CTG Airport and is available to passengers with an American Express Platinum or Centurion Card. The lounge features comfortable seating, complimentary food and beverages, Wi-Fi, and other amenities.
While Westjet does not have a dedicated lounge at CTG Airport, passengers can still access comfortable waiting areas and other lounges throughout the airport.

FAQs on CTG Airport Terminal Westjet

Here are the answers to the FAQs about the Westjet CTG Terminal:
What terminal does Westjet fly out of at CTG Airport?

Westjet flies out of Terminal 2 at Rafael Núñez International Airport (CTG).

Where is the Westjet check-in counter at Rafael Núñez International Airport (CTG)?

The Westjet check-in counter is located in Terminal 2, on the departure level near the entrance to the terminal.

Does Rafael Núñez International Airport have a Westjet lounge?

No, Rafael Núñez International Airport does not have a dedicated Westjet lounge. However, passengers can access the Air France Lounge, Delta Sky Club, Priority Pass Lounges, and American Express Centurion Lounge in Terminal 2.

Where can I find the Westjet baggage claim area at Rafael Núñez International Airport?

The Westjet baggage claim area is located in Terminal 2 on the arrivals level near the exit from the customs area.

Does Rafael Núñez International Airport (CTG) have a hotel?

Yes, there are several hotels located near CTG Airport, including the TWA Hotel, Crowne Plaza CTG Airport Cartagena City, Hilton Cartagena CTG Airport, Holiday Inn Express CTG Airport Area, Fairfield Inn by Marriott Cartagena CTG Airport, and La Quinta by Wyndham Cartagena CTG Airport.

Where can I exchange currency at CTG Airport?

Currency exchange services are available in Terminal 2 on the arrivals level near the exit from the customs area, as well as in several other locations throughout the airport.

Where can I find the Westjet ticket counter at CTG Airport?

The Westjet ticket counter is located in Terminal 2, on the departure level near the entrance to the terminal.

Does Rafael Núñez International Airport have Wi-Fi?

Yes, CTG Airport offers free Wi-Fi throughout the terminal. Passengers can connect to the “CTG Free Wi-Fi” network.

Where can I find a charging station at CTG Airport?

Charging stations are available throughout CTG Airport, including in the waiting areas in Terminal 2, as well as in other terminals and gate areas.

How early should I arrive at CTG Airport for a Westjet flight?

Westjet recommends arriving at the airport at least 2 hours before your scheduled departure time for domestic flights and 3 hours for international flights.

Can I bring food through security at CTG Airport?

Yes, passengers can bring food through security at CTG Airport. However, all food must be placed in a clear plastic bag and placed in a bin for X-ray screening.

Can I store my luggage at CTG Airport?

Yes, luggage storage services are available in Terminal 4 on the arrivals level near the baggage claim area.

What is the address of the Westjet CTG Terminal?

The Westjet CTG Terminal address is Crespo, Cartagena, Bolívar, Colombia.

What is the phone number for the Westjet CTG Terminal?

The Westjet CTG Terminal Phone Number is 57 5 6932828.

What amenities and services are available at the Rafael Núñez International Airport (CTG)?

CTG Airport offers a wide range of amenities and services, including restaurants and food courts, shops and retail outlets, duty-free shopping, currency exchange, ATMs, luggage storage, nursing rooms, pet relief areas, and more.

What ground transportation options are available at the Westjet CTG Terminal?

Ground transportation options at the Westjet CTG Terminal include taxis, ride-share services, public buses, airport shuttles, and car rental services.

Are there any nearby hotels or accommodations for Westjet passengers at Rafael Núñez International Airport?

Yes, there are several hotels located near CTG Airport, including the TWA Hotel, Crowne Plaza CTG Airport Cartagena City, Hilton Cartagena CTG Airport, Holiday Inn Express CTG Airport Area, Fairfield Inn by Marriott Cartagena CTG Airport, and La Quinta by Wyndham Cartagena CTG Airport.

What special assistance is available at the Westjet CTG Terminal?

Special assistance is available at the Westjet CTG Terminal for passengers with disabilities, including wheelchair service

What is the process for handling lost or delayed baggage at the Rafael Núñez International Airport?

Passengers can report any issues with their baggage at the Westjet CTG Terminal, where our staff will assist with tracking and resolving the matter.

How can I contact the Westjet CTG Terminal for further assistance?

Passengers can contact the Westjet CTG Terminal by calling 57 5 6932828 or by visiting the customer service desks within the terminal.

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