
What is the Volotea MEX Terminal Address and Location Map?
The Volotea MEX Terminal is located at Terminal 4 of John F. Kennedy (MEX) International Airport. The address for Terminal 4 at MEX Airport.Av. Capitán Carlos León S/N, Peñón de los Baños, Venustiano Carranza, 15620 Mexico City, CDMX, Mexico
Volotea MEX Terminal Location Map
This map provides a detailed layout of the terminal, including locations of gates, restrooms, shops, restaurants, and more.How to Contact Volotea Terminal MEX?
If you need to contact MEX Volotea Terminal for inquiries related to their European operations or flights, you can find their general customer service contact information such as:| Airport Name | Mexico City International Airport |
| Mexico City International Airport Address | Av. Capitán Carlos León S/N, Peñón de los Baños, Venustiano Carranza, 15620 Mexico City, CDMX, Mexico |
| Mexico City International Airport Phone Number | +1-877-777-6741 / 52 55 2482 2400 |
| Volotea Contact Number | 00 34 931 22 07 17 |
| Mexico City International Airport Code | MEX |
| Volotea Ticket Counter Hours | 24/7 |
| Type | International |
| Volotea MEX Terminals | Terminal 4 |
| Volotea Official Website | http://www.volotea.com/ |
| Official Twitter | https://twitter.com/volotea |
| Official Facebook | https://www.facebook.com/Volotea |
| Official Instagram | https://www.instagram.com/volotea |
MEX Volotea Terminal Departure
When departing from MEX, Volotea passengers are required to check in at Terminal 1. It’s important to note that the terminal can get busy, especially during peak travel times, so it’s a good idea to arrive at least 2-3 hours before your flight to allow plenty of time for check-in, security, and boarding.-
- Check-In: Head to the Volotea Airlines check-in counters upon arrival at Terminal 1. You can also check in online before arriving at the airport, which can save you time.
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- Security Check: After check-in, proceed to the security checkpoint. Ensure you have your passport, ticket, and boarding pass ready for a smooth security process.
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- Gate Information: Once you’ve cleared security, you can check the departure boards for the most up-to-date gate information. Keep an eye on announcements for any changes to your flight’s gate or departure time.
Volotea MEX Terminal Arrivals
When you arrive at MEX Volotea Terminal, here’s what you can expect as you go through the arrival process:-
- Immigration and Passport Control: After disembarking from your Volotea flight, proceed to the immigration and passport control area. Have your passport and any required documents ready for inspection by U.S. Customs and Border Protection (CBP) officers. Depending on the time of day and the number of incoming flights, this process can take some time, so be prepared for potential waits.
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- Baggage Claim: After clearing immigration, head to the baggage claim area to retrieve your checked luggage. Monitors in the terminal will display your flight number and corresponding carousel number where your bags will arrive.
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- Customs: After picking up your luggage, you’ll proceed through U.S. Customs. Depending on whether you’re carrying anything to declare, you may need to speak with a customs officer. Be sure to check the customs regulations for items you may be bringing into the U.S.

Queries Handled by Volotea MEX Terminal
The MEX Volotea Terminal customer service team at MEX Airport can assist with a variety of queries and issues related to your flight. Here are some examples of the types of queries that may be handled by the Volotea MEX Terminal:-
- Flight status and schedule changes
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- Check-in and baggage drop-off
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- Seat assignment and upgrades
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- Special assistance requests (e.g. wheelchair, special meal)
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- Flight delays and cancellations
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- Lost or delayed baggage
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- Travel document verification (e.g. passport, visa)
Volotea Facilities and Services Available at Mexico City International Airport
Volotea Airlines offers a range of facilities and services at John F. Kennedy (MEX) International Airport to ensure a comfortable and convenient travel experience for its passengers. Here are some of the key facilities and services available at the MEX Volotea Terminal:-
- Check-in desks and self-service kiosks: MEX Volotea Terminal offers both traditional check-in desks and self-service kiosks for passengers to check-in, print boarding passes, and drop off baggage.
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- Baggage services: MEX Volotea Terminal provides baggage services, including baggage drop-off, baggage claim, and assistance with lost or delayed luggage.
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- Special assistance: MEX Volotea Terminal offers special assistance services for passengers with disabilities, including wheelchair assistance, priority boarding, and more.
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- Food and beverage options: MEX Volotea Terminal offers a variety of food and beverage options, including restaurants, cafes, and bars.
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- Duty-free shopping: The MEX Volotea Terminal has a duty-free shopping area, where passengers can purchase tax-free goods, such as perfumes, cosmetics, and electronics.
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- Airport transfers: Volotea Terminal MEX offers a variety of airport transfers, including taxis, ride-sharing services, and public transportation options, to help passengers get to and from the airport.
Why Must You Choose Volotea MEX Terminal?
Choosing the Volotea Terminal MEX for your travel needs offers several benefits, including:-
- Convenient location: Volotea Terminal MEX is a major international hub with easy access to public transportation, taxis, and ride-sharing services, making it a convenient choice for travelers.
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- Wide range of facilities and services: The Volotea Terminal MEX offers a wide range of facilities and services, including check-in desks, baggage services, special assistance, food and beverage options, duty-free shopping, lounges, and more.
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- Competitive fares: Volotea Terminal MEX is known for offering competitive fares, making it an affordable choice for travelers looking to save money on their airfare.
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- Reliable and punctual flights: Volotea Terminal MEX has a reputation for operating reliable and punctual flights, ensuring that passengers arrive at their destination on time.
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- Friendly and professional service: The Volotea Terminal MEX team is committed to providing friendly and professional service to ensure a comfortable and stress-free travel experience for its passengers.
Parking and Transportation at Mexico City International Airport
John F. Kennedy (MEX) International Airport offers a range of parking and transportation options to help passengers get to and from the airport. Here are some of the key options:-
- Parking: MEX Airport offers several parking options, including hourly, daily, and long-term parking. The airport also offers valet parking and reserved parking options for added convenience.
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- Taxis: Taxis are readily available at MEX Airport and can be found outside of each terminal. Passengers can expect to pay a metered fare based on time and distance traveled.
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- Ride-sharing services: Ride-sharing services, such as Uber and Lyft, are also available at MEX Airport. Passengers can use the ride-sharing app to request a ride and be picked up at a designated location outside of the terminal.
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- Public transportation: MEX Airport is also served by several public transportation options, including the AirTrain, which connects to the Mexico City City subway and Long Island Rail Road (LIRR) systems. The AirTrain is a free service that operates 24/7 and provides easy access to and from the airport.
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- Car rentals: Several car rental companies operate at MEX Airport, offering a range of vehicles for passengers to rent for their travel needs.
Nearby Hotels and Accommodation at Mexico City International Airport
There are several nearby hotels and accommodations available near John F. Kennedy (MEX) International Airport for travelers who need a place to stay before or after their flight. Here are some of the key options:-
- Crowne Plaza MEX Airport Mexico City City: This hotel is located just minutes from MEX Airport and offers a free shuttle service to and from the airport. The hotel features comfortable guest rooms, a fitness center, and on-site dining options.
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- Hilton Garden Inn Queens/MEX Airport: This hotel is located just a few miles from MEX Airport and offers a free shuttle service to and from the airport. The hotel features comfortable guest rooms, a fitness center, and on-site dining options.
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- Radisson Hotel MEX Airport: This hotel is located just minutes from MEX Airport and offers a free shuttle service to and from the airport. The hotel features comfortable guest rooms, a fitness center, and on-site dining options.
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- Best Western MEX Airport Hotel: This hotel is located just a few miles from MEX Airport and offers a free shuttle service to and from the airport. The hotel features comfortable guest rooms, a fitness center, and on-site dining options.
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- Holiday Inn Express Kennedy Airport: This hotel is located just a few miles from MEX Airport and offers a free shuttle service to and from the airport. The hotel features comfortable guest rooms, a fitness center, and on-site dining options.
Special Assistance at Mexico City International Airport (MEX)
John F. Kennedy (MEX) International Airport offers a range of special assistance services to help passengers with disabilities or special needs have a comfortable and stress-free travel experience. Here are some of the key special assistance services available at MEX Airport:-
- Wheelchair assistance: MEX Airport offers wheelchair assistance for passengers who require mobility assistance. Passengers can request wheelchair assistance through their airline or at the airport.
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- Escort assistance: MEX Airport offers escort assistance for passengers who require assistance navigating the airport. This service is available for passengers with visual, hearing, or cognitive impairments.
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- Sign language interpretation: MEX Airport offers sign language interpretation services for passengers who are deaf or hard of hearing.
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- Service animal assistance: MEX Airport allows service animals to accompany passengers with disabilities in the airport and on flights.
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- Accessible parking: MEX Airport offers accessible parking spaces for passengers with disabilities. These spaces are located in designated areas and are marked with the international symbol of access.
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- Accessible restrooms: MEX Airport offers accessible restrooms throughout the airport, including in the terminals and parking areas.
Volotea Lounges and Waiting Areas at Mexico City International Airport
Volotea Airlines operate its own lounges at John F. Kennedy (MEX) International Airport. MEX Airport offers a range of lounges and waiting areas for passengers to relax and wait for their flights.-
- American Airlines Admirals Club: This lounge is located in Terminal 8 and is available to American Airlines passengers and eligible members of the Admirals Club program. The lounge features comfortable seating, complimentary food and beverages, and business facilities.
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- Delta Sky Club: This lounge is located in Terminal 4 and is available to Delta Air Lines passengers and eligible members of the Delta Sky Club program. The lounge features comfortable seating, complimentary food and beverages, and business facilities.
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- Virgin Atlantic Clubhouse: This lounge is located in Terminal 4 and is available to Virgin Atlantic passengers and eligible members of the Virgin Atlantic Clubhouse program. The lounge features comfortable seating, complimentary food and beverages, and spa facilities.
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- Centurion Lounge: This lounge is located in Terminal 4 and is available to American Express Platinum and Centurion cardholders. The lounge features comfortable seating, complimentary food and beverages, and business facilities.
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- Air France Lounge: This lounge is located in Terminal 1 and is available to Air France passengers and eligible members of the Air France Flying Blue program. The lounge features comfortable seating, complimentary food and beverages, and business facilities.
FAQs on MEX Airport Terminal Volotea
Volotea operates out of Terminal 4 at MEX Airport.
The Volotea check-in counter is located in Terminal 4 at MEX Airport.
MEX Airport does not have a Volotea lounge.
The Volotea baggage claim area is located in Terminal 4 at MEX Airport.
Yes, there are several nearby hotels and accommodations for travelers near MEX Airport.
You can find currency exchange services at Travelex locations throughout MEX Airport.
The Volotea ticket counter is located in Terminal 4 at MEX Airport.
Yes, MEX Airport offers free Wi-Fi throughout the terminals.
Charging stations can be found throughout MEX Airport, including in the terminal seating areas and lounges.
It is recommended to arrive at MEX Airport at least 2 hours before a Volotea flight for check-in and security.
You can bring food through security at MEX Airport, but liquids are subject to TSA regulations.
Yes, luggage storage services are available at MEX Airport.
The address of the Volotea MEX Terminal is Av. Capitán Carlos León S/N, Peñón de los Baños, Venustiano Carranza, 15620 Mexico City, CDMX, Mexico.
The phone number for the Volotea MEX Terminal is 52 55 2482 2400.
MEX Airport offers a range of amenities and services, including restaurants, shops, lounges, and special assistance.
Ground transportation options at MEX Airport include taxis, ride-sharing services, public transportation, and car rentals.
There are several nearby hotels and accommodations for Volotea passengers near MEX Airport.
Special assistance is available at MEX Airport for passengers with disabilities, including wheelchair assistance, escort assistance, and sign language interpretation.
Lost or delayed baggage should be reported to the Volotea baggage claim area in Terminal 4 at MEX Airport.
For further assistance, you can contact the Volotea MEX Terminal at 52 55 2482 2400 or visit their website.
