
What is the TAP Portugal STI Terminal Address and Location Map?
The TAP Portugal STI Terminal is located at Terminal 5 of Cibao International Airport (STI). The terminal’s address is:Avenida Juan Pablo Duarte, Santiago De Los Caballeros 51000, Dominican Republic
For a visual representation of the terminal’s location, you can refer to the STI Airport terminal map, which is available on the official STI Airport website. The map provides a detailed layout of the airport, including the location of Terminal 5 and its surrounding facilities.TAP Portugal STI Terminal Location Map
The specific location of the TAP Portugal terminal within Terminal 5 can be found on the STI Airport terminal maps, which are available on the airport’s official website. These maps provide a detailed layout of the different airlines, check-in counters, security checkpoints, and other facilities within Terminal 5. Passengers can use the terminal maps to easily navigate to the TAP Portugal check-in area, departure gates, and other relevant sections of the terminal. The maps also show the various transportation options available for accessing Terminal 5, such as the AirTrain, taxis, and shuttle services.How to Contact TAP Portugal Terminal STI?
To contact the TAP Portugal Terminal at STI Airport, you can use the following information:| Airport Name | Cibao International Airport |
| Cibao International Airport Address | Avenida Juan Pablo Duarte, Santiago De Los Caballeros 51000, Dominican Republic |
| Cibao International Airport Phone Number | +1-877-777-6741 / 1 809-689-8344 |
| TAP Portugal Contact Number | (+351) 211234400 |
| Cibao International Airport Code | STI |
| TAP Portugal Ticket Counter Hours | 24/7 |
| Type | International |
| TAP Portugal STI Terminals | Terminal 5 |
| TAP Portugal Official Website | https://www.flytap.com/en-us/ |
| Official YouTube | https://www.youtube.com/user/tap |
| Official Facebook | https://www.facebook.com/tapairportugal |
| Official Instagram | https://www.instagram.com/tapairportugal |
STI TAP Portugal Terminal Departure
For passengers departing from Santiago de los Caballeros’s Cibao International Airport (STI) on TAP Portugal flights, the designated departure terminal is Terminal 5. Terminal 5 at STI Airport is the primary international terminal and serves as the departure point for TAP Portugal’s flights to Portugal and other European destinations. The key details about the TAP Portugal STI Departure Terminal are:-
- Check-in and Ticketing: TAP Portugal’s check-in counters and ticketing area are located within Terminal 5. Passengers should proceed to the TAP Portugal check-in desks to complete their check-in and bag drop formalities.
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- Security Checkpoint: Travelers departing on TAP Portugal flights will need to pass through the security checkpoint located within Terminal 5 before proceeding to their assigned departure gate.
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- Departure Gates: TAP Portugal’s flights depart from the designated gates within Terminal 5. Passengers should refer to their boarding passes or flight information to locate their specific departure gate.
TAP Portugal STI Terminal Arrivals
Passengers arriving at Santiago de los Caballeros’s Cibao International Airport (STI) on flights operated by TAP Portugal will arrive at Terminal 5. Terminal 5 is the designated arrival point for TAP Portugal flights from Portugal and other European destinations. The key details about the TAP Portugal STI Arrivals Terminal are:-
- Immigration and Customs: Upon arrival, passengers on TAP Portugal flights will proceed through the immigration and customs checkpoints located within Terminal 5. This is where travelers will clear US immigration and customs formalities.
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- Baggage Claim: After clearing immigration and customs, passengers can collect their checked luggage from the designated baggage claim areas within Terminal 5.

Queries Handled by TAP Portugal STI Terminal
The STI TAP Portugal Terminal is equipped to handle a variety of queries and concerns that passengers may have before, during, or after their flight. Some of the queries that can be handled by the TAP Portugal STI Terminal include:-
- Flight information: Passengers can inquire about flight status, delays, or cancellations at the STI TAP Portugal Terminal check-in counters or through the airline’s customer service number.
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- Check-in assistance: STI TAP Portugal Terminal Passengers can seek help with the check-in process, such as selecting seats, upgrading to a higher class, or requesting special assistance.
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- Baggage inquiries: STI TAP Portugal Terminal Passengers can inquire about baggage allowances, lost or damaged luggage, or request assistance with oversized or special baggage.
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- Seat assignments: STI TAP Portugal Terminal Passengers can request changes to their seat assignments or inquire about upgrades to a higher class.
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- Special assistance: STI TAP Portugal Terminal Passengers with special needs, such as those with disabilities or medical conditions, can request special assistance during their travel.
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- Connecting flights: STI TAP Portugal Terminal Passengers with connecting flights can seek assistance with transferring between flights, such as locating their connecting gate or checking in for their next flight.
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- Visa and travel documentation: STI TAP Portugal Terminal Passengers can inquire about visa requirements, travel documents, or other travel-related concerns.
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- Airport facilities: STI TAP Portugal Terminal Passengers can seek information about airport facilities, such as lounges, restaurants, shops, or ground transportation options.
TAP Portugal Facilities and Services Available at Cibao International Airport
STI TAP Portugal Terminal offers a range of facilities and services at Cibao International Airport (STI) to ensure a comfortable and convenient travel experience for its passengers. Some of the facilities and services available at the TAP Portugal STI Terminal include:-
- Check-in counters: STI TAP Portugal Terminal has dedicated check-in counters at Terminal 5, where passengers can check-in for their flight, select seats, and receive their boarding pass.
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- Baggage services: The STI TAP Portugal Terminal offers baggage services, such as checking in baggage, retrieving baggage, and handling lost or damaged luggage.
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- In-flight entertainment: TAP Portugal Terminal STI offers a range of in-flight entertainment options, including movies, TV shows, music, and games, to keep passengers entertained during their flight.
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- In-flight meals: The TAP Portugal Terminal STI offers a selection of complimentary meals and beverages on board, including vegetarian and special dietary options.
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- Wi-Fi: TAP Portugal Terminal STI offers Wi-Fi on board selected aircraft, allowing passengers to stay connected during their flight.
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- Special assistance: TAP Portugal Terminal STI provides special assistance to passengers with disabilities, medical conditions, or other special needs. This includes assistance with check-in, boarding, and disembarking, as well as wheelchair services and other special arrangements.
Why Must You Choose TAP Portugal STI Terminal?
Choosing TAP Portugal Terminal STI for your travel needs offers several advantages that make it a preferred choice for many travelers. Here are some reasons why you should consider choosing TAP Portugal STI Terminal:-
- Convenience: TAP Portugal Terminal STI operates from Terminal 5 at STI Airport, which is located in a central location and provides easy access to ground transportation options.
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- Comfort: TAP Portugal Terminal STI offers a range of facilities and services at STI Airport, such as lounges, in-flight entertainment, meals, and special assistance, to ensure a comfortable and enjoyable travel experience.
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- Reliability: TAP Portugal Terminal STI has a reputation for being a reliable airline with a strong commitment to safety, punctuality, and customer service.
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- Affordability: TAP Portugal Terminal STI offers competitive fares and flexible ticket options, making it an affordable choice for travelers.
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- Connectivity: TAP Portugal Terminal STI has an extensive network of destinations around the world, making it easy to connect to other parts of the globe from STI Airport.
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- Customer Service: TAP Portugal Terminal STI has a dedicated customer service team available 24/7 to assist with any queries or concerns that passengers may have before, during, or after their flight.
Parking and Transportation at Cibao International Airport
Cibao International Airport (STI) offers a variety of parking and transportation options for travelers to easily access the airport. Here are some of the parking and transportation options available at STI Airport:-
- Parking: STI Airport offers several parking options, including hourly, daily, and long-term parking. The airport has both covered and uncovered parking areas, as well as parking for oversized vehicles.
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- Shuttle services: STI Airport offers shuttle services to and from the airport, which can be arranged through various transportation providers. Shuttle services are available for both individuals and groups, and can be arranged in advance or on-demand.
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- Taxis: Taxis are readily available at STI Airport, and can be hailed from designated taxi stands located outside the terminal buildings. Taxis offer a convenient and affordable way to travel to and from the airport.
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- Car rentals: Several car rental companies operate at STI Airport, offering a range of vehicles for short-term and long-term rentals. Car rentals can be arranged in advance or on-demand.
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- Public transportation: STI Airport is well-connected to the Santiago de los Caballeros City public transportation network, with several bus and subway lines serving the airport. Public transportation is an affordable and convenient way to access the airport from different parts of the city.
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- Private car services: Private car services, such as limousines and town cars, are available for travelers who prefer a more luxurious and personalized travel experience. Private car services can be arranged in advance or on-demand.
Nearby Hotels and Accommodation at Cibao International Airport
Cibao International Airport (STI) is located near several hotels and accommodations that offer convenient and comfortable options for travelers. Here are some nearby hotels and accommodations that are popular among travelers:-
- TWA Hotel: Located inside STI Airport, the TWA Hotel is a unique and luxurious option for travelers. The hotel features a rooftop pool, a fitness center, and several dining options.
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- Hilton Santiago de los Caballeros STI Airport: Located just minutes from STI Airport, the Hilton Santiago de los Caballeros STI Airport offers comfortable rooms, a fitness center, and a restaurant. The hotel also provides a complimentary shuttle service to and from the airport.
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- Courtyard by Marriott Santiago de los Caballeros STI Airport: Located just a few miles from STI Airport, the Courtyard by Marriott offers comfortable rooms, a fitness center, and a restaurant. The hotel also provides a complimentary shuttle service to and from the airport.
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- Holiday Inn Express Santiago de los Caballeros STI Airport Area: Located just minutes from STI Airport, the Holiday Inn Express offers comfortable rooms, a fitness center, and a complimentary breakfast. The hotel also provides a complimentary shuttle service to and from the airport.
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- Sleep Inn STI Airport Rockaway Boulevard: Located just a few miles from STI Airport, the Sleep Inn offers comfortable rooms, a fitness center, and a complimentary breakfast. The hotel also provides a complimentary shuttle service to and from the airport.
Special Assistance at Cibao International Airport (STI)
Cibao International Airport (STI) offers a range of special assistance services to ensure that all travelers have a comfortable and enjoyable experience. Here are some of the special assistance services available at STI Airport:-
- Wheelchair assistance: STI Airport offers wheelchair assistance to travelers who require mobility assistance. Wheelchair service can be requested in advance or on-demand, and is available throughout the airport.
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- Escort assistance: STI Airport offers escort assistance to travelers who require additional support navigating the airport. This service is available for travelers with disabilities, elderly passengers, and unaccompanied minors.
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- Sign language interpretation: STI Airport offers sign language interpretation services to deaf and hard-of-hearing travelers. This service can be requested in advance or on-demand.
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- Service animal assistance: STI Airport allows service animals to accompany travelers with disabilities. Service animals must be properly identified and meet certain requirements.
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- Assistance with luggage: STI Airport offers assistance with luggage to travelers who require additional support. This service is available for travelers with disabilities, elderly passengers, and travelers with small children.
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- Special dietary needs: STI Airport offers special dietary options for travelers with dietary restrictions. Travelers can request special meals in advance or on-demand.
TAP Portugal Lounges and Waiting Areas at Cibao International Airport
TAP Portugal operates a lounge for its passengers at Cibao International Airport (STI). The TAP Portugal Lounge is located in Terminal 5 and offers a comfortable and relaxing space for passengers to wait for their flight. Here are some of the amenities and services available in the TAP Portugal Lounge:-
- Complimentary food and drinks: The lounge offers a selection of complimentary food and drinks, including snacks, sandwiches, salads, and beverages.
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- Free Wi-Fi: The lounge offers free high-speed Wi-Fi for passengers to stay connected while they wait for their flight.
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- Comfortable seating: The lounge features comfortable seating areas, including chairs, sofas, and workstations.
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- Business center: The lounge has a business center with computers, printers, and other office equipment for passengers who need to work while they wait for their flight.
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- Magazines and newspapers: The lounge offers a selection of magazines and newspapers for passengers to read while they wait for their flight.
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- Flight information screens: The lounge has flight information screens displaying real-time flight information, so passengers can stay up-to-date on their flight status.
FAQs on STI Airport Terminal TAP Portugal
TAP Portugal operates out of Terminal 5 at Cibao International Airport (STI).
The TAP Portugal check-in counter is located in Terminal 5 at STI Airport.
Yes, TAP Portugal operates a lounge in Terminal 5 at STI Airport.
The TAP Portugal baggage claim area is located in Terminal 5 at STI Airport.
Yes, STI Airport has several hotels located nearby, including the TWA Hotel, which is located on the airport grounds.
Currency exchange services are available at several locations throughout STI Airport.
The TAP Portugal ticket counter is located in Terminal 5 at STI Airport.
Yes, STI Airport offers free Wi-Fi throughout the airport.
Charging stations are available throughout STI Airport, including in the lounges and waiting areas.
It is recommended that passengers arrive at STI Airport at least 3 hours before their scheduled departure time for a TAP Portugal flight.
Passengers are allowed to bring food through security, but it must be in a clear plastic bag and presented for inspection.
Yes, luggage storage services are available at STI Airport.
The address of the TAP Portugal STI Terminal is Avenida Juan Pablo Duarte, Santiago De Los Caballeros 51000, Dominican Republic.
The phone number for the TAP Portugal STI Terminal is 1 809-689-8344.
STI Airport offers a wide range of amenities and services, including restaurants, shops, lounges, currency exchange, luggage storage, and free Wi-Fi.
Ground transportation options at the TAP Portugal STI Terminal include taxis, ride-sharing services, public transportation, and car rentals.
Yes, there are several nearby hotels and accommodations for TAP Portugal passengers at STI Airport, including the TWA Hotel, which is located on the airport grounds.
Special assistance is available at the TAP Portugal STI Terminal for passengers with disabilities, including wheelchair assistance, escort assistance, and sign language interpretation.
If your baggage is lost or delayed, you should report it to the TAP Portugal baggage claim area immediately. You will be asked to provide a description of your baggage and your contact information. TAP Portugal will then begin the process of locating your baggage.
You can contact the TAP Portugal STI Terminal by calling 1 809-689-8344 or by visiting the TAP Portugal ticket counter in Terminal 5 at STI Airport.
