
What is the STARLUX GRU Terminal Address and Location Map?
The STARLUX GRU Terminal is located at São Paulo/Guarulhos–Governador André Franco Montoro International Airport in Brazil. The exact address of the terminal is given below:Rod. Hélio Smidt, s/n – Cumbica, Guarulhos – SP, Brazil
The STARLUX GRU Terminal is situated within the larger São Paulo/Guarulhos–Governador André Franco Montoro International Airport complex, specifically in Terminal 4.STARLUX GRU Terminal Location Map
This map will provide a detailed layout of Terminal 4, including the location of the check-in counters, security checkpoints, departure gates, and other facilities within the terminal. By providing the precise address and a detailed terminal map, STARLUX aims to ensure a smooth and stress-free travel experience for all its passengers passing through the GRU airport.How to Contact STARLUX Terminal GRU?
To contact the GRU STARLUX Terminal, passengers can use the following information:| Airport Name | São Paulo/Guarulhos–Governador André Franco Montoro International Airport |
| São Paulo/Guarulhos–Governador André Franco Montoro International Airport Address | Rod. Hélio Smidt, s/n – Cumbica, Guarulhos – SP, Brazil |
| São Paulo/Guarulhos–Governador André Franco Montoro International Airport Phone Number | +1-877-777-6741 / 55 11 2445-2945 |
| STARLUX Contact Number | +886-2-2791-1199 |
| São Paulo/Guarulhos–Governador André Franco Montoro International Airport Code | GRU |
| STARLUX Ticket Counter Hours | 24/7 |
| Type | International |
| STARLUX GRU Terminals | Terminal 4 |
| STARLUX Official Website | https://jx-starlux.com/ |
| Official YouTube | https://www.youtube.com/channel/ |
| Official Twitter | https://twitter.com/starluxairlines |
| Official Facebook | https://www.facebook.com/starluxairlines/ |
| Official Instagram | https://www.instagram.com/starluxairlinesus/ |
GRU STARLUX Terminal Departure
As a premier international airline, STARLUX is proud to offer its passengers a world-class travel experience, and a crucial part of that experience is the STARLUX GRU Departure Terminal.-
- STARLUX Departure Terminal at GRU: GRU STARLUX Terminal flights depart from the airline’s dedicated Terminal 4 at São Paulo/Guarulhos–Governador André Franco Montoro International Airport in São Paulo. This modern, efficient terminal is designed to provide a smooth and enjoyable departure process for STARLUX passengers.
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- Smooth Departure Process: At the GRU STARLUX Departure Terminal, our goal is to provide a seamless departure experience for our passengers. From the moment they arrive, our team of dedicated staff is on hand to assist with check-in, security, and boarding, ensuring a stress-free journey.
STARLUX Terminal Arrivals
As part of STARLUX’s commitment to providing a world-class travel experience, the airline’s arrivals terminal at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) in São Paulo plays a crucial role in ensuring a smooth and seamless journey for its passengers.-
- STARLUX Arrivals Terminal at GRU: Upon arrival at GRU Airport, STARLUX passengers will disembark at the airline’s dedicated Terminal 4. This modern and efficient terminal is designed to cater to the needs of STARLUX’s arriving passengers, offering a range of amenities and services to make their arrival experience as comfortable and convenient as possible.
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- Smooth Arrival Process: GRU STARLUX Terminal is committed to ensuring a seamless arrival experience for its passengers. Upon disembarking the aircraft, passengers can easily navigate the STARLUX GRU Arrivals Terminal, with clear signage and dedicated staff on hand to assist with any inquiries or needs.

Queries Handled by STARLUX GRU Terminal
The GRU STARLUX Terminal is equipped to handle a wide range of queries and assist passengers with various aspects of their travel experience. Some of the key queries that can be addressed by the STARLUX GRU Terminal staff include:| Flight Information | Check-in and Baggage | Customer Service and Feedback |
| Inquiries about flight schedules, gate information, and boarding times Updates on flight status, delays, or cancellations Assistance with rebooking or rescheduling flights | Guidance on the check-in process and baggage policies Assistance with checking in and dropping off luggage Inquiries about lost or delayed baggage | Handling of customer complaints, concerns, or feedback Addressing any issues or questions related to the STARLUX travel experience Providing information on STARLUX’s policies and procedures |
STARLUX Facilities and Services Available at São Paulo/Guarulhos–Governador André Franco Montoro International Airport
GRU STARLUX Terminal offers a range of facilities and services at São Paulo/Guarulhos–Governador André Franco Montoro International Airport to ensure a comfortable and convenient travel experience for its passengers. Some of the facilities and services available at the STARLUX GRU Terminal include:-
- Check-in counters: STARLUX Airlines Terminal GRU has dedicated check-in counters at Terminal 4 of GRU Airport, where passengers can check-in for their flight, drop off their baggage, and receive their boarding pass.
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- Duty-free shopping: GRU Airport offers a range of duty-free shopping options for passengers, including luxury brands, local souvenirs, and travel essentials.
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- Dining options: GRU STARLUX Terminal of GRU Airport features a variety of dining options, ranging from fast food to upscale restaurants, to suit every taste and budget.
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- Airport facilities: GRU Airport offers various facilities for passengers, including currency exchange, ATMs, luggage storage, and prayer rooms.
Why Must You Choose STARLUX GRU Terminal?
There are several reasons why passengers may choose to fly with STARLUX Airlines and use their GRU Terminal for their travel needs:-
- Comfort and luxury: GRU STARLUX Terminal GRU is committed to providing passengers with a comfortable and luxurious travel experience. From the moment passengers arrive at the GRU Terminal, they can expect to be treated to exceptional service and high-quality amenities.
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- Convenient location: GRU Airport is one of the busiest airports in the world and offers convenient access to major cities in the Brazil and around the world. STARLUX Airlines operates from Terminal 4, which is one of the newest and most modern terminals at GRU Airport.
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- Excellent customer service: GRU STARLUX Terminal has a dedicated customer service team available at the GRU Terminal to assist passengers with their travel needs. Passengers can expect to receive personalized and attentive service from the moment they arrive at the airport.
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- Competitive pricing: GRU STARLUX Terminal offers competitive pricing for its flights, making it an attractive option for budget-conscious travelers.
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- Reliable and safe travel: GRU STARLUX Terminal is committed to ensuring the safety and reliability of its flights. The airline operates a modern fleet of aircraft and adheres to strict safety protocols to ensure that passengers arrive at their destination safely and on time.
Parking and Transportation at São Paulo/Guarulhos–Governador André Franco Montoro International Airport
São Paulo/Guarulhos–Governador André Franco Montoro International Airport offers several parking and transportation options for passengers:-
- Parking: GRU Airport has several parking options available for passengers, including hourly, daily, and long-term parking. Passengers can choose to park their vehicles in one of the airport’s parking garages or in one of the off-airport parking lots located nearby. The airport also offers valet parking services for added convenience.
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- Public transportation: GRU Airport is well connected to São Paulo City and the surrounding areas via public transportation. Passengers can take the AirTrain, which connects all terminals to the Long Island Rail Road (LIRR) and the São Paulo City subway system. Passengers can also take one of the many buses or shuttles that operate between the airport and various destinations in the city.
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- Taxis and ride-sharing services: Taxis and ride-sharing services such as Uber and Lyft are readily available at GRU Airport. Passengers can easily hail a taxi or use their smartphone to book a ride-sharing service. The airport also has designated pick-up and drop-off areas for taxis and ride-sharing services.
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- Car rentals: GRU Airport has several car rental companies located on-site, making it easy for passengers to rent a car and drive to their destination. Passengers can choose from a range of vehicles, including compact cars, SUVs, and luxury cars.
Nearby Hotels and Accommodation at São Paulo/Guarulhos–Governador André Franco Montoro International Airport
There are several hotels and accommodations located near GRU Airport, making it easy for passengers to find a place to stay before or after their flight. Some of the nearby hotels include:-
- TWA Hotel: The TWA Hotel is located at Terminal 5 of GRU Airport and offers a unique and luxurious stay for passengers. The hotel features a rooftop infinity pool, a fitness center, and several restaurants and bars.
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- Crowne Plaza GRU Airport São Paulo City: The Crowne Plaza GRU Airport São Paulo City is located just a few minutes away from GRU Airport and offers a comfortable stay for passengers. The hotel features a fitness center, an on-site restaurant, and a free airport shuttle service.
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- Hilton São Paulo GRU Airport: The Hilton São Paulo GRU Airport is located just a few minutes away from GRU Airport and offers a range of amenities for passengers. The hotel features a fitness center, an indoor pool, and several on-site restaurants and bars.
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- Courtyard by Marriott São Paulo GRU Airport: The Courtyard by Marriott São Paulo GRU Airport is located just a few minutes away from GRU Airport and offers a comfortable stay for passengers. The hotel features a fitness center, an on-site restaurant, and a free airport shuttle service.
Special Assistance at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU)
São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) offers special assistance services for passengers with disabilities or special needs. The airport is committed to providing equal access and accommodations for all passengers. Some of the special assistance services available at GRU Airport include:-
- Wheelchair assistance: Passengers who require wheelchair assistance can request this service when booking their flight or at the airport. Wheelchair assistance is available for passengers with mobility impairments, including those who use wheelchairs or scooters.
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- Escort services: Passengers who require escort services can request this service when booking their flight or at the airport. Escort services are available for passengers with visual or hearing impairments, as well as those who require assistance navigating the airport.
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- TTY/TTD services: GRU Airport provides TTY/TTD services for passengers who are deaf or hard of hearing. These services are available at various locations throughout the airport, including information counters and payphones.
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- Service animal relief areas: GRU Airport has designated service animal relief areas for passengers traveling with service animals. These areas are located throughout the airport and provide a comfortable space for service animals to relieve themselves.
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- Accessible restrooms: GRU Airport has accessible restrooms located throughout the airport. These restrooms are equipped with grab bars, wheelchair-accessible stalls, and other features to accommodate passengers with disabilities.
STARLUX Lounges and Waiting Areas at São Paulo/Guarulhos–Governador André Franco Montoro International Airport
STARLUX Airlines currently operate lounges or waiting areas at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU). Passengers traveling with STARLUX Airlines can access various lounges and waiting areas at GRU Airport depending on their ticket class and frequent flyer status. Some of the lounges and waiting areas available at GRU Airport include:-
- Delta Sky Club: The Delta Sky Club is available for passengers traveling with Delta Air Lines or its partner airlines. The lounge features comfortable seating, complimentary food and beverages, and a range of business facilities.
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- American Airlines Admirals Club: The American Airlines Admirals Club is available for passengers traveling with American Airlines or its partner airlines. The lounge features comfortable seating, complimentary food and beverages, and a range of business facilities.
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- Virgin Atlantic Clubhouse: The Virgin Atlantic Clubhouse is available for passengers traveling with Virgin Atlantic or its partner airlines. The lounge features a sleek and modern design, comfortable seating, and a range of amenities, including a spa, salon, and game room.
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- Centurion Lounge: The Centurion Lounge is available for passengers with certain American Express credit cards. The lounge features comfortable seating, complimentary food and beverages, and a range of business facilities.
FAQs on GRU Airport Terminal STARLUX
STARLUX operates out of Terminal 4 at GRU Airport.
The STARLUX check-in counter is located in Terminal 4 at GRU Airport.
No, GRU Airport does not have a STARLUX lounge. However, passengers can access various lounges and waiting areas depending on their ticket class and frequent flyer status.
The STARLUX baggage claim area is located in Terminal 4 at GRU Airport.
Yes, GRU Airport has several hotels located nearby, including the TWA Hotel, the Hilton São Paulo GRU Airport, and the Courtyard by Marriott São Paulo GRU Airport.
Currency exchange services are available at various locations throughout GRU Airport, including Travelex kiosks located in each terminal.
The STARLUX ticket counter is located in Terminal 4 at GRU Airport.
Yes, GRU Airport offers free Wi-Fi throughout the airport.
Charging stations are available throughout GRU Airport, including in gate areas and seating areas.
STARLUX recommends arriving at GRU Airport at least 3 hours before your scheduled departure time.
Passengers are allowed to bring food through security at GRU Airport, although certain restrictions may apply.
Yes, luggage storage services are available at GRU Airport.
The address for Terminal 4 at GRU Airport, where STARLUX operates, is Rod. Hélio Smidt, s/n – Cumbica, Guarulhos – SP, Brazil.
The phone number for Terminal 4 at GRU Airport is 55 11 2445-2945.
GRU Airport offers a wide range of amenities and services, including restaurants, shops, duty-free stores, lounges, and more.
Ground transportation options at Terminal 4 include taxis, ride-sharing services, buses, and trains.
Yes, there are several hotels located near GRU Airport, including the TWA Hotel, the Hilton São Paulo GRU Airport, and the Courtyard by Marriott São Paulo GRU Airport.
STARLUX and GRU Airport offer special assistance for passengers with disabilities or special needs, including wheelchair assistance, escort services, and TTY/TTD services.
If your baggage is lost or delayed, you should report it to your airline immediately. The airline will then work with GRU Airport to locate and return your baggage as quickly as possible.
You can contact STARLUX at GRU Airport by calling their customer service line at 55 11 2445-2945.
