
What is the Loong Air CAI Terminal Address and Location Map?
The Loong Air CAI Terminal address is Cairo International Airport in Cairo:Oruba Road, Heliopolis, Cairo Governorate, Egypt
To help you navigate through the airport with ease, a detailed Loong Air CAI Terminal Map is available on the official Loong Air website. This map includes all the essential information such as check-in counters, security checkpoints, lounges, restrooms, and more.Loong Air CAI Terminal Location Map
The Loong Air CAI Terminal is situated within the Cairo International Airport (CAI) complex, in Terminal 1 which is dedicated to international departures. To help passengers navigate the airport, Loong Air has provided an interactive terminal map on their website. This map showcases the layout of the Loong Air CAI Terminal, including the location of check-in counters, security checkpoints, lounges, and other key facilities within the terminal.How to Contact Loong Air Terminal CAI?
To contact the CAI Loong Air Terminal, you can use the following information:| Airport Name | Cairo International Airport |
| Cairo International Airport Address | Oruba Road, Heliopolis, Cairo Governorate, Egypt |
| Cairo International Airport Phone Number | +1-877-777-6741 / 20 2 22655000 |
| Loong Air Contact Number | 0571-87687214 |
| Cairo International Airport Code | CAI |
| Loong Air Ticket Counter Hours | 24/7 |
| Type | International |
| Loong Air CAI Terminals | Terminal 1 |
| Loong Air Official Website | http://www.loongair.cn/ |
CAI Loong Air Terminal Departure
Loong Air Operates from the CAI Terminal 1 for Departures: Loong Air, the renowned Chinese airline, operates its flights from the CAI Terminal 1 at the Cairo International Airport in Cairo City. This terminal is dedicated to international departures, providing a seamless and efficient travel experience for Loong Air passengers.-
- Terminal Facilities: The Loong Air CAI Departure Terminal is equipped with state-of-the-art facilities to cater to the needs of international travelers. This includes check-in counters, security checkpoints, duty-free shops, restaurants, and lounges.
-
- Check-in and Boarding: Loong Air passengers can conveniently check-in and complete the boarding process at the dedicated Loong Air counters within the CAI Terminal 1. The terminal’s layout ensures a smooth flow of passengers from check-in to boarding.
Loong Air CAI Terminal Arrivals
When arriving at the Cairo International Airport (CAI) on a Loong Air flight, passengers will disembark at the CAI Terminal 1, which serves as the designated arrival terminal for the airline.-
- Customs and Immigration: Upon arrival, Loong Air passengers will go through the necessary customs and immigration procedures at the dedicated facilities within the CAI Terminal 1.
-
- Baggage Claim: After clearing customs, passengers can proceed to the baggage claim area to retrieve their checked luggage. Loong Air’s baggage claim belts are clearly marked and easily accessible.

Queries Handled by Loong Air CAI Terminal
The Loong Air CAI Terminal handles a wide range of queries and provides assistance to its passengers. Here are some of the key queries that the terminal’s customer service team addresses:| Flight Information | Inquiries about flight schedules, gate assignments, and departure/arrival times Updates on flight status, delays, or cancellations |
| Booking and Reservations | Assistance with booking new flights or modifying existing reservations Handling ticket-related inquiries and changes |
| Check-in and Baggage | Guidance on the check-in process and baggage allowance policies Assistance with lost, delayed, or damaged luggage |
| Travel Documentation | Guidance on visa requirements, passport information, and other travel documentation |
| Frequent Flyer Program | Inquiries and support related to Loong Air’s frequent flyer program, including account management and redemption of miles/points |
| General Inquiries | Responding to various questions about Loong Air’s operations, policies, and customer service |
Loong Air Facilities and Services Available at Cairo International Airport
Loong Air provides a comprehensive range of facilities and services to its passengers at the Cairo International Airport (CAI) to ensure a comfortable and convenient travel experience. Here’s a detailed overview of the amenities available at the Loong Air CAI Terminal:| Check-in and Boarding | Dedicated Loong Air check-in counters and kiosks for efficient check-in process Seamless boarding procedures with clearly marked gates and boarding lounges |
| Retail and Dining | Variety of duty-free shops, luxury boutiques, and local specialty stores Wide selection of dining options, including international cuisines, cafes, and grab-and-go outlets |
| Passenger Amenities | Free high-speed Wi-Fi throughout the Loong Air CAI Terminal Ample seating areas with power outlets and USB charging stations Family-friendly facilities, such as nursing rooms and children’s play areas |
| Baggage Services | Efficient baggage handling and tracking systems Dedicated baggage claim area with clearly marked Loong Air carousels |
Why Must You Choose Loong Air CAI Terminal?
There are several reasons why you should choose Loong Air Terminal CAI for your travel needs:-
- Convenient location: Loong Air CAI Terminal is located at Cairo International Airport, one of the busiest and most well-connected airports in the world.
-
- Excellent customer service: Loong Air Terminal CAI is known for its exceptional customer service, with a team of dedicated professionals available 24/7 to assist you with your travel-related queries.
-
- Wide range of facilities and services: Loong Air Terminal CAI offers a wide range of facilities and services at its CAI Terminal, including check-in counters, baggage handling, in-flight entertainment, and dining options.
-
- Competitive pricing: Loong Air Terminal CAI offers competitive pricing for its flights, making it an affordable option for travelers.
-
- Safety and security: Loong Air Terminal CAI places a high priority on the safety and security of its passengers, with strict security measures in place at its CAI Terminal.
Parking and Transportation at Cairo International Airport
Passengers traveling through the Loong Air CAI Terminal have access to a variety of parking and transportation options to ensure a convenient and hassle-free journey. Parking at CAI Airport:-
- On-Site Parking: CAI Airport offers several on-site parking facilities, including short-term, long-term, and economy lots. Passengers can choose the option that best suits their needs and budget.
-
- Valet Parking: For a more premium experience, CAI Airport provides valet parking services, where passengers can drop off their vehicles at the terminal and have them retrieved upon their return.
-
- Off-Site Parking: There are also several off-site parking facilities located near the CAI Airport, offering additional options for passengers.
-
- Taxis: Taxis are readily available at all terminals, including the Loong Air CAI Terminal, providing a direct and convenient mode of transportation to and from the airport.
-
- Rideshare Services: Passengers can utilize popular rideshare services, such as Uber and Lyft, to arrange for a seamless pick-up and drop-off at the Loong Air CAI Terminal.
-
- Shuttle Services: CAI Airport offers shuttle services, including both shared and private options, to transport passengers to and from various locations in the surrounding areas.
-
- Public Transportation: The AirTrain CAI, a light rail system, connects the airport terminals, including the Loong Air CAI Terminal, to the nearby subway and commuter rail stations, providing efficient public transportation options.
-
- Rental Cars: Passengers can rent cars from various on-site and off-site rental agencies to have the flexibility of self-driving during their stay.
Nearby Hotels and Accommodation at Cairo International Airport
There are several hotels and accommodations located near Cairo International Airport, including:-
- Courtyard by Marriott Cairo CAI Airport: This hotel is located just a few minutes from the airport and offers a range of amenities, including a fitness center, free Wi-Fi, and a 24-hour business center.
-
- Hilton Cairo CAI Airport: This hotel offers a free shuttle service to and from the airport and features an on-site restaurant, fitness center, and outdoor pool.
-
- Fairfield Inn & Suites by Marriott Cairo CAI Airport: This hotel is located within walking distance of the airport and offers a range of amenities, including free Wi-Fi, a fitness center, and a complimentary breakfast.
-
- The TWA Hotel: This unique hotel is located in the former TWA terminal at CAI Airport and offers a range of retro-inspired amenities, including a rooftop pool, a fitness center, and a museum dedicated to the history of TWA.
Special Assistance at Cairo International Airport (CAI)
Cairo International Airport offers a range of special assistance services for travelers with disabilities or special needs, including:-
- Wheelchair assistance: The airport provides wheelchair assistance for travelers who require it, both at the airport and on board the aircraft.
-
- Accessible restrooms: The airport has accessible restrooms located throughout the terminal.
-
- TTY/TDD phones: TTY/TDD phones are available for use by travelers who are deaf or hard of hearing.
-
- Service animal relief areas: The airport has designated service animal relief areas for travelers with service animals.
-
- Visual paging: The airport offers visual paging for travelers who are deaf or hard of hearing.
-
- Escort assistance: The airport provides escort assistance for travelers who require it, including assistance with navigation and wayfinding.
Loong Air Lounges and Waiting Areas at Cairo International Airport
Loong Air currently operate its own lounges at Cairo International Airport. Travelers can access a range of lounges and waiting areas at the airport, including:-
- Delta Sky Club: This lounge is located in Terminal 4 and is open to Delta Sky Club members and eligible passengers on Delta and its partner airlines.
-
- Air France Lounge: This lounge is located in Terminal 1 and is open to Air France and KLM passengers and members of the SkyTeam alliance.
-
- British Airways Galleries Lounge: This lounge is located in Terminal 7 and is open to British Airways passengers and members of the Oneworld alliance.
-
- The Centurion Lounge: This lounge is located in Terminal 4 and is open to American Express Platinum and Centurion cardholders.
FAQs on CAI Airport Terminal Loong Air
Loong Air operates out of Terminal 4 at Cairo International Airport (CAI).
The Loong Air check-in counter is located in Terminal 4 at CAI Airport.
No, Loong Air does not currently operate its own lounges at CAI Airport. However, travelers can access a range of lounges and waiting areas at the airport.
The Loong Air baggage claim area is located in Terminal 4 at CAI Airport.
Yes, there are several hotels located near CAI Airport, including the TWA Hotel, which is located on airport grounds.
Currency exchange services are available at several locations throughout CAI Airport, including Travelex kiosks and ATMs.
The Loong Air ticket counter is located in Terminal 4 at CAI Airport.
Yes, free Wi-Fi is available throughout CAI Airport.
Charging stations are available throughout CAI Airport, including in waiting areas and near gates.
Loong Air recommends arriving at CAI Airport at least 3 hours before a scheduled departure.
Yes, passengers are allowed to bring food through security at CAI Airport. However, liquids and gels are subject to TSA restrictions.
Yes, luggage storage is available at CAI Airport through third-party companies such as LuggageHero and Bagsaway.
The address of the Loong Air CAI Terminal is Oruba Road, Heliopolis, Cairo Governorate, Egypt.
The phone number for the Loong Air CAI Terminal is 20 2 22655000.
CAI Airport offers a wide range of amenities and services, including shopping, dining, lounges, currency exchange, luggage storage, and more.
Ground transportation options at the Loong Air CAI Terminal include taxis, ride-hailing services, buses, shuttles, and subway connections.
Yes, there are several nearby hotels and accommodations for Loong Air passengers at CAI Airport, including the TWA Hotel and several nearby off-airport hotels.
Special assistance is available at the Loong Air CAI Terminal for passengers with disabilities or special needs, including wheelchair assistance, visual paging, and escort assistance.
If your baggage is lost or delayed at CAI Airport, you should contact the relevant airline and file a claim. The airline will then work to locate and return your baggage to you as soon as possible.
You can contact the Loong Air CAI Terminal for further assistance by calling 20 2 22655000 or visiting the Loong Air website for more information.
