
What is the Hawaiin BIS Terminal Address and Location Map?
The Hawaiian Airlines BIS Terminal Address and Location Map are as follows:2301 University Dr, Bismarck, ND 58504, American States
To find the Hawaiian Airlines terminal within Terminal 5, you can refer to the airport’s terminal maps, which are available online and at various locations throughout BIS Airport.Hawaiin BIS Terminal Location Map
The maps will show the specific location of the Hawaiian Airlines check-in counters, gates, and other facilities within the larger Terminal 5 complex.How to Contact Hawaiin Airlines Terminal BIS?
To contact Hawaiian Airlines Terminal for any inquiries related to your flight at BIS, you can reach them via their general customer service line at:| Airport Name | Bismarck Municipal Airport |
| Bismarck Municipal Airport Address | 2301 University Dr, Bismarck, ND 58504, American States |
| Bismarck Municipal Airport Phone Number | +1-877-777-6741 / 1 701-355-1800 |
| Hawaiin Airlines Contact Number | 1 (800) 367-5320 |
| Bismarck Municipal Airport Code | BIS |
| Hawaiin Airlines Ticket Counter Hours | 24/7 |
| Type | International |
| Hawaiin Airlines BIS Terminals | Terminal 5 |
| Hawaiin Airlines Official Website | https://www.hawaiianairlines.com/ |
| Official YouTube | https://www.youtube.com/user/HawaiianAirlines |
| Official Twitter | https://twitter.com/HawaiianAir |
| Official Facebook | https://www.facebook.com/HawaiianAirlines |
| Official Instagram | https://www.instagram.com/hawaiianairlines |
Hawaiin BIS Departure Terminal
Here are the details on the Hawaiian Airlines departure terminal at BIS Airport: Passengers departing for Hawaii on Hawaiian Airlines will depart from Terminal 5 at Bismarck Municipal Airport (BIS). The Hawaiian Airlines check-in counters, security checkpoint, and departure gates are all located within the Terminal 5 complex. When traveling with Hawaiian Airlines from BIS, here’s what you can expect at the departure terminal:-
- Check-In: Hawaiian Airlines has dedicated check-in counters located in Terminal 5. Passengers can check-in for their flights, drop off checked bags, and obtain boarding passes at these counters.
-
- Security Checkpoint: After checking in, passengers will proceed through the security checkpoint, also located within Terminal 5. This security area is shared by all airlines operating out of the terminal.
-
- Departure Gates: The Hawaiian Airlines departure gates are situated in the central part of Terminal 5. Signage throughout the terminal will direct passengers to the appropriate gate area for their Hawaii-bound flight.
Hawaiin BIS Terminal Arrivals
Here are the details on the Hawaiian Airlines arrival terminal at BIS Airport: Passengers arriving from Hawaii on Hawaiian Airlines will be greeted at Terminal 5 of Bismarck Municipal Airport (BIS). The Hawaiian Airlines arrivals facilities, including baggage claim and customs/immigration, are all located within the Terminal 5 complex. When arriving at BIS on a Hawaiian Airlines flight, here’s what you can expect at the arrivals terminal:-
- Arrival Gates: Hawaiian Airlines flights from Hawaii will arrive at the designated gates within Terminal 5. Passengers will deplane directly into the terminal building.
-
- Baggage Claim: After exiting the plane, passengers will proceed to the baggage claim area to retrieve their checked luggage. Hawaiian Airlines baggage claim carousels are located in Terminal 5.
-
- Customs & Immigration: For international arrivals from Hawaii, passengers will go through American States Customs and Border Protection inspection in Terminal 5 before entering the main terminal area.

Queries Handled by Hawaiin BIS Terminal
Hawaiian Airlines operates out of Terminal 5 (the JetBlue T5) at Bismarck Municipal Airport (BIS) in Bismarck. While Terminal 5 is primarily operated by JetBlue, Hawaiian Airlines has a dedicated check-in area and gate within the terminal. The following queries related to Hawaiian Airlines flights can be handled at the Hawaiian Airlines BIS Terminal:-
- Check-in: BIS Hawaiin Terminal offers self-service check-in kiosks and check-in counters at the dedicated check-in area on the lower level of Terminal 5. Passengers can check in, print their boarding passes, and drop off their checked luggage.
-
- Security: After check-in, passengers proceed to the TSA security checkpoint on the upper level to clear security before boarding their flight.
-
- Gate information: BIS Hawaiin Terminal operates from Gate 24, which is located on the right-hand side of the concourse after passing through security.
-
- Baggage claim: Upon arrival, BIS Hawaiin Terminal passengers can collect their checked luggage at the baggage claim area designated for Hawaiian Airlines on the lower level of Terminal 5.
-
- Customer service: Hawaiian Airlines’ customer service representatives are available at the check-in area to assist with any questions, concerns, or issues related to Hawaiian Airlines flights.
-
- Other services: Additional services, such as duty-free shopping, dining, and amenities, are available throughout Terminal 5 and can be used by Hawaiian Airlines passengers.
Hawaiin Facilities and Services Available at Bismarck Municipal Airport
Bismarck Municipal Airport (BIS) in Bismarck offers a wide range of facilities and services for passengers. While Hawaiian Airlines operates from Terminal 5 (JetBlue T5), some of the facilities and services below are available throughout the airport and accessible to Hawaiian Airlines passengers. Facilities and services available at BIS International Airport include:-
- Wi-Fi: BIS offers free high-speed Wi-Fi throughout the terminals. Passengers can connect to the “_Free BIS WiFi” network to access the internet.
-
- Dining: A variety of dining options are available throughout the airport, including fast-food chains, sit-down restaurants, cafes, and bars. Terminal 5, where Hawaiian Airlines operates, has several options as well, such as Deep Blue Restaurant and Shake Shack.
-
- Shopping: BIS is home to a range of duty-free shops, newsstands, and retail stores, offering items like travel accessories, clothing, electronics, and gifts. Terminal 5 has shops like Coach, Uniqlo, and MAC Cosmetics.
-
- Nursing rooms: BIS provides nursing rooms for mothers who require a private space to nurse or pump. These rooms are available in various terminals, including Terminal 5.
-
- Medical services: BIS offers medical services for emergencies and minor health issues. Medical stations are located in multiple terminals and are staffed by healthcare professionals.
-
- Pet relief areas: The airport provides designated pet relief areas for travelers with service animals or pets in transit. These areas can be found in various terminals, including Terminal 5.
Why Must You Choose Hawaiin BIS Terminal?
When traveling with Hawaiian Airlines from Bismarck Municipal Airport (BIS) in Bismarck, choosing the Hawaiian Airlines BIS Terminal (Terminal 5, or JetBlue T5) offers several benefits and advantages:-
- Dedicated check-in area: BIS Hawaiin Terminal has a dedicated check-in area in Terminal 5, which streamlines the process for passengers and reduces waiting times.
-
- Smooth transfers: If you are connecting to or from another Hawaiian Airlines flight or a partner airline operating from Terminal 5, such as JetBlue, choosing the Hawaiian Airlines BIS Terminal ensures a seamless transfer experience.
-
- Convenient security checkpoint: The TSA security checkpoint for Hawaiian Airlines is located on the upper level of Terminal 5, close to the dedicated check-in area. This proximity saves time and minimizes the hassle of navigating through a large terminal.
-
- Access to Terminal 5 amenities: BIS Hawaiin Terminal is known for its modern design, spacious layout, and various amenities, such as numerous dining options, shopping, lounges, and free Wi-Fi. Selecting the Hawaiian Airlines BIS Terminal provides access to these facilities and services.
-
- Efficient baggage claim: BIS Hawaiin Terminal passengers arriving at BIS can quickly locate their baggage claim area in Terminal 5, which is designated for Hawaiian Airlines passengers, reducing the time spent waiting for checked luggage.
-
- Proximity to ground transportation: The Hawaiian Airlines BIS Terminal is connected to various ground transportation options, such as taxis, ride-sharing services, public transit, and car rentals. This ease of access to transportation makes it convenient for passengers traveling to and from the airport.
-
- Consistent experience: BIS Hawaiin Terminal offers a consistent and familiar experience for passengers by operating out of a dedicated terminal, making it easier to navigate and access their services.
Parking and Transportation at Bismarck Municipal Airport
Bismarck Municipal Airport (BIS) in Bismarck offers several parking and transportation options for passengers. We will focus on parking at the Hawaiian Airlines BIS Terminal (Terminal 5 or JetBlue T5) and transportation options available to all passengers. Parking at the Hawaiian Airlines BIS Terminal (Terminal 5):-
- Terminal 5 Parking Garage: Terminal 5 has its own parking garage, which is connected to the terminal via a pedestrian bridge. This parking option is suitable for short-term or long-term parking, providing convenience and proximity to the terminal.
-
- Long-term parking: BIS International Airport offers long-term parking options at various parking lots throughout the airport, including Lot 9, which is a cost-effective solution for passengers leaving their vehicles for an extended period.
-
- Valet parking: For an additional fee, passengers can opt for valet parking, available at BIS’s Terminal 5 parking garage. This service offers a convenient and time-saving option for travelers.
-
- Taxis: Taxis are available at the designated taxi stands at each terminal, including Terminal 5. Passengers should follow the signs to the taxi stand after exiting the terminal.
-
- Ride-sharing services: Ride-sharing services, such as Uber and Lyft, operate at BIS and pick up passengers at the designated ride-sharing areas, which are located on the departure level of each terminal.
-
- Public transportation: The AirTrain, BIS’s automated people mover system, connects all terminals, parking lots, and rental car facilities. Passengers can board the AirTrain at the Terminal 5 station and connect to the subway system or the Long Island Rail Road (LIRR) for transportation to various destinations in Bismarck City and its surroundings.
-
- Car rentals: Rental car companies, such as Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, and Thrifty, operate at BIS International Airport. Passengers can reserve a rental car online and access the rental car facilities via the AirTrain.
-
- Shuttle services: Hotel shuttles, airport shuttles, and private shuttle services are also available at BIS. Passengers can find these services at the designated pick-up areas, which are typically located on the arrivals level of each terminal.
Nearby Hotels and Accommodation at Bismarck Municipal Airport
Bismarck Municipal Airport (BIS) in Bismarck is surrounded by numerous hotels and accommodation options, catering to various budgets and preferences. While there are no hotels directly within the airport, there are many nearby options, some within walking distance or a short shuttle ride away. Here are a few of the popular hotels near the Hawaiian Airlines BIS Terminal:-
- The Westin Bismarck BIS Airport: This 4-star hotel is the closest to BIS, with a complimentary 24-hour shuttle service to and from Terminal 5. It features modern rooms, an on-site restaurant, a fitness center, and a business center.
-
- Crowne Plaza BIS Airport Bismarck City: A 4-star hotel located within a 10-minute shuttle ride from Terminal 5, offering comfortable rooms, an on-site restaurant, a fitness center, and a business center.
-
- Hilton Bismarck BIS Airport: This 4-star hotel is around a 15-minute shuttle ride from Terminal 5 and features comfortable rooms, an on-site restaurant, a fitness center, and a business center.
-
- Fairfield Inn by Marriott Bismarck BIS Airport: A 3-star hotel located within a 10-minute shuttle ride from Terminal 5, offering clean and comfortable rooms, a complimentary hot breakfast, a fitness center, and a business center.
-
- Hampton Inn Bismarck-BIS Airport: This 3-star hotel is a 10-minute shuttle ride from Terminal 5, featuring comfortable rooms, a complimentary hot breakfast, a fitness center, and a business center.
-
- SpringHill Suites Bismarck BIS Airport: A 3-star hotel within a 10-minute shuttle ride from Terminal 5, offering spacious rooms with a separate living area, a complimentary hot breakfast, a fitness center, and a business center.
Special Assistance at Bismarck Municipal Airport (BIS)
Bismarck Municipal Airport (BIS) in Bismarck provides various forms of special assistance to accommodate passengers with disabilities, medical conditions, or other special needs. When traveling with Hawaiian Airlines at BIS, here are some of the special assistance services available:-
- Accessible parking: Designated accessible parking spaces are available in all BIS parking lots and garages, including the Terminal 5 Parking Garage. These spaces are located close to elevators to ensure easy access to the terminal.
-
- Wheelchair assistance: Passengers can request wheelchair assistance at the Hawaiian Airlines check-in counter or by contacting the airline in advance. BIS Airport provides wheelchairs and personnel to assist passengers with mobility issues from check-in to boarding and upon arrival.
-
- TTY/TDD phone service: For passengers who are deaf or hard of hearing, TTY/TDD phone services are available at BIS’s Customer Care Centers, located in each terminal.
-
- Assistive listening devices: Assistive listening devices can be requested at airline check-in counters or at the gate for passengers with hearing impairments.
-
- Service animals: BIS Airport allows service animals to accompany passengers with disabilities in the terminal and onboard aircraft. Passengers should inform the airline in advance and bring necessary documentation, such as identification cards or other forms of proof.
-
- Accessible restrooms: All terminals at BIS have accessible restrooms with wider stalls, grab bars, and lowered sinks to accommodate passengers with disabilities.
-
- Animal relief areas: Designated animal relief areas are available throughout the airport, providing a space for service animals and pets to relieve themselves.
-
- Family restrooms: Family restrooms equipped with changing tables are also available in all terminals, allowing passengers to care for infants and young children.
-
- Skycaps: Skycaps can provide additional assistance with check-in, baggage handling, and boarding for passengers with disabilities or special needs.
-
- Aira service: BIS Airport offers the Aira service, an app that connects passengers who are blind or low vision with trained agents who can provide visual information and assistance through their smartphones.
Hawaiin Lounges and Waiting Areas at Bismarck Municipal Airport
Hawaiian Airlines passengers traveling through the Bismarck Municipal Airport (BIS) have access to several lounges and waiting areas within the Hawaiian BIS Terminal.| Hawaiian Airlines Lounge | Other Waiting Areas |
| Comfortable seating areas Complimentary food and beverage options High-speed Wi-Fi access Charging stations for electronic devices Shower facilities Business center with workstations | General seating areas near the departure gates Dedicated quiet zones and family-friendly areas Restaurants, cafes, and food courts Retail shops and duty-free stores |
FAQs on BIS Airport Terminal Hawaiin
Hawaiian Airlines operates out of Terminal 5 at Bismarck Municipal Airport (BIS).
Hawaiian Airlines’ check-in counters are located on the departures level of Terminal 5 at BIS Airport.
Hawaiian Airlines does not operate any dedicated lounges at BIS Airport; however, passengers can access the Airspace Lounge in Terminal 5 if they meet the lounge’s access requirements or are willing to purchase a day pass.
Hawaiian Airlines’ baggage claim area is located in the arrivals level of Terminal 5 at BIS Airport.
There is no hotel within BIS Airport, but there are many nearby hotels, including options within walking distance or a short shuttle ride away from Terminal 5. The Westin Bismarck BIS Airport, Crowne Plaza BIS Airport Bismarck City, Hilton Bismarck BIS Airport, and Fairfield Inn by Marriott Bismarck BIS Airport are some of the nearby hotels.
Currency exchange services are available at multiple locations throughout BIS Airport, including the Terminal 5 arrivals area and the JetBlue Baggage Claim area. Additionally, Travelex currency exchange kiosks are located in various terminals.
Hawaiian Airlines’ ticket counter is located on the departures level of Terminal 5 at BIS Airport.
Yes, BIS Airport offers free Wi-Fi throughout all terminals. Passengers can connect to the “Free Unlimited Wi-Fi” network.
Charging stations are available throughout BIS Airport, typically located near seating areas and gate holdrooms. In Terminal 5, you can find charging stations at several gates, dining areas, and seating zones.
Hawaiian Airlines recommends arriving at BIS Airport at least 3 hours before your scheduled departure time for international flights and 2 hours before for domestic flights.
Yes, you can bring food through security at BIS Airport as long as the food items are solid and do not exceed the Transportation Security Administration’s (TSA) liquid restrictions for carry-on bags.
There are no luggage storage facilities within BIS Airport. However, some nearby hotels and businesses offer luggage storage services for a fee.
The address for the Hawaiian BIS Terminal (Terminal 5) is: 2301 University Dr, Bismarck, ND 58504, American States
The general phone number for Bismarck Municipal Airport is: 1 701-355-1800 For Hawaiian Airlines-specific inquiries, the airline’s general customer service number is: 1-800-367-5320
BIS Airport offers a wide range of amenities and services, including dining and shopping options, lounges, free Wi-Fi, charging stations, accessible restrooms, family restrooms, nursing rooms, pet relief areas, TTY/TDD phone services, assistive listening devices, and special assistance for passengers with disabilities.
Ground transportation options available at the Hawaiian BIS Terminal (Terminal 5) include taxis, ride-sharing services, public transportation (AirTrain and the Long Island Rail Road), car rentals, shuttle services, and parking options, such as the Terminal 5 Parking
