+1-877-777-6741
What is the Hainan Airlines STX Terminal Address and Location Map?
The Hainan Airlines STX Terminal is located at:RR1 Box 10400, Kingshill, 00851, US Virgin Islands
Terminal 4 is one of the major terminals at STX Airport, located on the south side of the airport grounds. The Hainan Airlines check-in counters, departure gates, and other facilities are all contained within this terminal.Hainan Airlines STX Terminal Location Map:
Passengers can easily navigate to the Hainan Airlines STX Terminal using the comprehensive terminal maps and signage available throughout the airport. The terminal’s central location and accessibility make it a convenient hub for Hainan Airlines’ operations at STX. For a detailed location map of Terminal 4, you can visit the STX Airport’s official website. The map provides a clear overview of the terminal’s layout, including the location of Hainan Airlines’ check-in counters and boarding gates.How to Contact Hainan Airlines Terminal STX?
To contact Hainan Airlines Terminal STX, you can use the following methods:| Airport Name | Henry E. Rohlsen Airport |
| Henry E. Rohlsen Airport Address | RR1 Box 10400, Kingshill, 00851, US Virgin Islands |
| Henry E. Rohlsen Airport Phone Number | +1-877-777-6741 / 1 340-778-1012 |
| Hainan Airlines Contact Number | (+86-898)95339 |
| Henry E. Rohlsen Airport Code | STX |
| Hainan Airlines Ticket Counter Hours | 24/7 |
| Type | International |
| Hainan Airlines STX Terminals | Terminal 4 |
| Hainan Airlines Official Website | http://www.hnair.com/ |
| Official YouTube | https://www.youtube.com/@hainanairlines823 |
| Official Twitter | https://twitter.com/HainanAirlines? |
| Official Facebook | https://www.facebook.com/HainanAirlinesGlobal/ |
| Official Instagram | https://www.instagram.com/hainanairlines/ |
STX Hainan Airlines Terminal Departure
Hainan Airlines operates from Terminal 4 at STX International Airport for departures. If you are departing from STX on a Hainan Airlines flight, you should proceed to Terminal 4 for check-in, security screening, and boarding. Terminal 4 is modern and well-equipped, offering passengers a wide range of amenities, including shopping, dining, and lounges. To make the most of your time before your flight, you can refer to the STX Terminal 4 map available on the airport’s official website to locate Hainan Airlines’ check-in counters and boarding gates. Upon Departure at Terminal 4, you can follow these steps for a smooth departure experience:-
- Check-in: Proceed to Hainan Airlines’ check-in counters in Terminal 4 to drop off your luggage and receive your boarding pass. You can also use self-service kiosks or check-in online in advance to save time.
-
- Security Screening: After check-in, proceed to the security checkpoint. Ensure you have your boarding pass and identification ready for inspection.
-
- Boarding: Once you’ve cleared security, locate your boarding gate using the terminal map or flight information displays. Be sure to arrive at the gate at least 30 minutes before your scheduled departure time.
Hainan Airlines STX Terminal Arrivals
Hainan Airlines operates from Terminal 4 at STX International Airport for arrivals. If you are arriving at STX on a Hainan Airlines flight, you should proceed to Terminal 4 to collect your luggage and clear customs. STX Terminal 4 offering passengers a seamless arrival experience with amenities such as baggage claim, ground transportation, and customer service counters. Upon Arrival at Terminal 4, you can follow these steps for a smooth arrival experience:-
- Baggage Claim: After disembarking from your flight, proceed to the baggage claim area in Terminal 4. Locate the carousel assigned to your flight and wait for your luggage to arrive.
-
- Customs and Immigration: Once you have collected your luggage, proceed to the customs and immigration checkpoint. Ensure you have your passport and any required documentation ready for inspection.
Queries Handled by Hainan Airlines STX Terminal
Hainan Airlines’ customer service team at STX Terminal handles a wide range of queries and concerns to ensure a smooth and enjoyable travel experience for their passengers. Some common queries handled by the team include:-
- Flight Information: Hainan Airlines Terminal STX Passengers can inquire about flight schedules, delays, cancellations, or any other flight-related information.
-
- Baggage: Queries related to baggage allowance, baggage fees, lost or damaged luggage, and special baggage handling can be addressed by the customer service team.
-
- Check-in: Hainan Airlines Terminal STX Passengers can seek assistance with online check-in, airport check-in procedures, and seat selection.
-
- Ticketing and Changes: Hainan Airlines Terminal STX Passengers can seek assistance with ticket bookings, cancellations, changes, and refunds. The customer service team can also help with upgrades, seat assignments, and other ticketing-related queries.
-
- Loyalty Program: The customer service team can assist with queries related to Hainan Airlines’ Fortune Wings Club loyalty program, including earning and redeeming miles, membership benefits, and account-related issues.
-
- General Inquiries: Any other general inquiries or concerns about Hainan Airlines’ services, policies, or procedures can be addressed by the customer service team.
Hainan Airlines Facilities and Services Available at Henry E. Rohlsen Airport
Hainan Airlines offers a range of facilities and services at Henry E. Rohlsen Airport (STX) to ensure a comfortable and enjoyable travel experience for their passengers. Some of these facilities and services include:-
- Check-in Counters: Hainan Airlines Terminal STX provides dedicated check-in counters at Terminal 4 for passengers to drop off their luggage and receive their boarding passes.
-
- Baggage Services: Hainan Airlines Terminal STX offers baggage services, including baggage storage, baggage wrapping, and baggage delivery, to ensure passengers’ luggage is handled safely and securely.
-
- Dining and Shopping: Hainan Airlines Terminal STX offers a wide range of dining and shopping options for passengers to enjoy before their flight, including restaurants, cafes, duty-free shops, and retail stores.
-
- Wi-Fi: STX Airport provides free Wi-Fi access throughout the terminal, allowing passengers to stay connected and entertained during their time at the airport.
Why Must You Choose Hainan Airlines STX Terminal?
Choosing Hainan Airlines at STX Terminal offers several advantages and benefits for passengers traveling to and from Saint Croix City:-
- Premium Service: STX Hainan Airlines Terminal is known for its exceptional service and hospitality, providing passengers with a comfortable and enjoyable travel experience from check-in to arrival.
-
- Modern Facilities: STX Hainan Airlines Terminal is a modern and well-equipped terminal, offering passengers a wide range of amenities, including shopping, dining, and lounges.
-
- Convenient Location: STX Hainan Airlines Terminal is easily accessible by road and public transportation, making it a convenient choice for travelers coming from different parts of Saint Croix City and the surrounding areas.
-
- Direct Flights: STX Hainan Airlines Terminal offers direct flights to several destinations in Asia, providing passengers with a seamless and hassle-free travel experience.
-
- Special Assistance: STX Hainan Airlines Terminal provides special assistance to passengers with disabilities, medical conditions, or other special needs, ensuring that all passengers receive the care and attention they need during their journey.
-
- Loyalty Program: STX Hainan Airlines Terminal Passengers can earn and redeem miles through Hainan Airlines’ Fortune Wings Club loyalty program, offering rewards and benefits for frequent travelers.
Parking and Transportation at Henry E. Rohlsen Airport
Henry E. Rohlsen Airport (STX) offers several parking and transportation options for passengers traveling to and from the airport:-
- Parking: STX Airport provides both short-term and long-term parking options for passengers. Short-term parking is available at all terminals, while long-term parking is available at the airport’s Long-Term Parking Lot 9. Passengers can also choose from several off-airport parking options, offering competitive rates and convenient shuttle services.
-
- Taxis: Taxis are readily available at STX Airport, with designated taxi stands located outside each terminal. Passengers can expect a flat rate for trips to Manhattan, with additional charges for tolls and tips.
-
- Public Transportation: STX Airport is well-connected to Saint Croix City’s public transportation network, with several bus and subway options available. The AirTrain STX provides a convenient and affordable way to travel between terminals and connect to the Saint Croix City subway system.
-
- Ride-sharing Services: Ride-sharing services such as Uber and Lyft are available at STX Airport, offering passengers a convenient and affordable way to travel to and from the airport. Passengers can request a ride through the respective app and meet their driver at a designated pick-up location.
-
- Car Rental: Several car rental companies operate at STX Airport, providing passengers with a convenient way to rent a car for their trip. Passengers can choose from a range of vehicles and rental options to suit their needs and budget.
Nearby Hotels and Accommodation at Henry E. Rohlsen Airport
Henry E. Rohlsen Airport (STX) is surrounded by several hotels and accommodations, providing passengers with convenient options for overnight stays or extended layovers. Some nearby hotels and accommodations include:-
- TWA Hotel: Located within the iconic TWA Flight Center at STX Airport, the TWA Hotel offers passengers a unique and stylish accommodation option. The hotel features 512 guest rooms, a rooftop pool and observation deck, and several dining and shopping options.
-
- Courtyard by Marriott Saint Croix STX Airport: Located just a few minutes from STX Airport, the Courtyard by Marriott offers passengers a comfortable and convenient accommodation option. The hotel features 150 guest rooms, a fitness center, and an on-site restaurant.
-
- Hilton Saint Croix STX Airport: Located just a short shuttle ride from STX Airport, the Hilton Saint Croix STX Airport offers passengers a luxurious and convenient accommodation option. The hotel features 350 guest rooms, a fitness center, and an on-site restaurant.
-
- Best Western STX Airport Hotel: Located just a few minutes from STX Airport, the Best Western STX Airport Hotel offers passengers a comfortable and affordable accommodation option. The hotel features 168 guest rooms, a fitness center, and an on-site restaurant.
-
- Radisson Hotel STX Airport: Located just a short shuttle ride from STX Airport, the Radisson Hotel STX Airport offers passengers a modern and convenient accommodation option. The hotel features 385 guest rooms, a fitness center, and an on-site restaurant.
Special Assistance at Henry E. Rohlsen Airport (STX)
Henry E. Rohlsen Airport (STX) offers special assistance to passengers with disabilities, medical conditions, or other special needs to ensure a comfortable and stress-free travel experience. Some of the special assistance services available at STX Airport include:-
- Wheelchair Assistance: STX Airport provides wheelchair assistance to passengers with mobility impairments, ensuring they can move around the airport with ease. Wheelchair assistance can be requested in advance or at the airport.
-
- Escort Services: STX Airport offers escort services to passengers who require assistance navigating the airport, such as those with visual or cognitive impairments. Escort services can be requested in advance or at the airport.
-
- Medical Assistance: STX Airport provides medical assistance to passengers who require it, such as those with medical conditions that require monitoring or treatment during their journey. Medical assistance can be requested in advance or at the airport.
-
- Accessible Restrooms: STX Airport provides accessible restrooms for passengers with disabilities, ensuring they can use the restroom with ease and dignity.
-
- Tactile Paving: STX Airport provides tactile paving to assist passengers with visual impairments in navigating the airport. Tactile paving is a textured surface that can be felt through the soles of shoes or with a cane.
-
- Sign Language Interpretation: STX Airport provides sign language interpretation services to passengers who are deaf or hard of hearing, ensuring they can communicate effectively with airport staff.
Hainan Airlines Lounges and Waiting Areas at Henry E. Rohlsen Airport
As part of its commitment to providing a premium travel experience, Hainan Airlines offers dedicated lounges and comfortable waiting areas for its passengers at the Henry E. Rohlsen Airport (STX) in Saint Croix City. Hainan Airlines Business Class Lounge: Hainan Airlines operates a dedicated Business Class Lounge within the airline’s terminal at STX Airport, Terminal 4.| The Hainan Airlines Business Class Lounge features | Access to the Hainan Airlines Business Class Lounge is available to the following passengers | Hainan Airlines Waiting Areas |
| Spacious and inviting seating areas for passengers to relax Complimentary refreshments, including hot meals, snacks, and beverages Business facilities, such as workstations, high-speed internet, and printing services Shower rooms and other amenities to help passengers freshen up Dedicated customer service representatives to assist with any needs | Hainan Airlines Business Class passengers Hainan Airlines frequent flyers with elite status Passengers holding certain partner airline lounge memberships | Ample seating options for passengers to rest and recharge Access to power outlets and USB charging stations Complimentary Wi-Fi connectivity to allow passengers to stay connected Clear flight information displays and boarding announcements Proximity to the Hainan Airlines check-in counters and departure gates |
FAQs on STX Airport Terminal Hainan Airlines
What terminal does Hainan Airlines fly out of at STX Airport?
Hainan Airlines operates its flights from Terminal 4 at the Henry E. Rohlsen Airport (STX).
Where is the Hainan Airlines check-in counter at Henry E. Rohlsen Airport (STX)?
The Hainan Airlines check-in counters are located within Terminal 4 at STX Airport.
Does Henry E. Rohlsen Airport have a Hainan Airlines lounge?
Yes, Hainan Airlines operates a dedicated Business Class Lounge for its premium passengers within Terminal 4 at STX Airport.
Where can I find the Hainan Airlines baggage claim area at Henry E. Rohlsen Airport?
The Hainan Airlines baggage claim area is located within Terminal 4 at STX Airport, with dedicated baggage carousels for arriving Hainan Airlines passengers.
Does Henry E. Rohlsen Airport (STX) have a hotel?
Yes, there are several hotels located directly on the STX Airport grounds, as well as others in close proximity to the airport, providing convenient accommodation options for travelers.
Where can I exchange currency at STX Airport?
Currency exchange services are available at various locations throughout the terminals at STX Airport, including near the Hainan Airlines check-in and arrival areas.
Where can I find the Hainan Airlines ticket counter at STX Airport?
The Hainan Airlines ticket counters are situated within Terminal 4 at STX Airport, near the airline’s check-in area.
Does Henry E. Rohlsen Airport have Wi-Fi?
Yes, Henry E. Rohlsen Airport provides free Wi-Fi connectivity throughout the terminals, including the Hainan Airlines STX Terminal.
Where can I find a charging station at STX Airport?
Charging stations and power outlets are available in various locations within the terminals at STX Airport, including the Hainan Airlines waiting areas and lounges.
How early should I arrive at STX Airport for a Hainan Airlines flight?
It is recommended to arrive at the Hainan Airlines STX Terminal at least 2 hours before your scheduled departure time to allow for check-in, security screening, and boarding processes.
Can I bring food through security at STX Airport?
Yes, you can bring food items through security at STX Airport, as long as they comply with the Transportation Security Administration (TSA) guidelines for carry-on items.
Can I store my luggage at STX Airport?
Yes, STX Airport offers luggage storage and porter services for passengers who need to temporarily store their belongings.
What is the address of the Hainan Airlines STX Terminal?
The Hainan Airlines STX Terminal address is RR1 Box 10400, Kingshill, 00851, US Virgin Islands.
What is the phone number for the Hainan Airlines STX Terminal?
The Hainan Airlines STX Terminal Phone Number is 1 340-778-1012.
What amenities and services are available at the Henry E. Rohlsen Airport (STX)?
STX Airport offers a wide range of amenities and services, including duty-free shops, restaurants, banking and currency exchange, lounges, and various ground transportation options.
What ground transportation options are available at the Hainan Airlines STX Terminal?
Passengers at the Hainan Airlines STX Terminal can access various ground transportation options, such as taxis, ride-sharing services, shuttle buses, and public transportation (subway, buses).
Are there any nearby hotels or accommodations for Hainan Airlines passengers at Henry E. Rohlsen Airport?
Yes, there are several hotels located on the STX Airport grounds and in the surrounding area, providing convenient accommodation options for Hainan Airlines passengers.
What special assistance is available at the Hainan Airlines STX Terminal?
The Hainan Airlines STX Terminal offers assistance for passengers with disabilities, unaccompanied minors, and those with medical needs. The staff is also multilingual to support passengers requiring language assistance.
What is the process for handling lost or delayed baggage at the Henry E. Rohlsen Airport?
Passengers who experience lost or delayed baggage at STX Airport should report the issue to the Hainan Airlines staff at the terminal, who will initiate the necessary procedures to locate and retrieve the missing items.
How can I contact the Hainan Airlines STX Terminal for further assistance?
Passengers can contact the Hainan Airlines STX Terminal by calling the dedicated phone number at 1 340-778-1012 or by reaching out