Garuda Indonesia, the national airline of Indonesia, proudly offers its services at the João Paulo II Airport (PDL) in Ponta Delgada City. As a leading carrier in the Southeast Asian region, the Garuda Indonesia PDL Terminal provides a seamless travel experience for passengers flying to and from Indonesia and beyond.
Garuda Indonesia PDL Terminal - João Paulo II Airport
Garuda Indonesia operates from Terminal 4 at PDL Airport. Terminal 4, also known as the International Air Terminal, is one of the busiest and most modern terminals at PDL, hosting a wide range of international airlines.

What is the Garuda Indonesia PDL Terminal Address and Location Map?

The Garuda Indonesia PDL Terminal is located at

Nordela, 9500-749 Ponta Delgada, Portugal

By providing the specific address and a link to the terminal map, passengers can easily locate the Garuda Indonesia counter at the PDL Terminal 4 and ensure a smooth and efficient check-in process for their flights.

Garuda Indonesia PDL Terminal Map

To locate the terminal on a map, you can refer to the official PDL Airport Terminal Map available on the PDL Airport website. The map provides a detailed layout of Terminal 4, including the location of check-in counters, security screening areas, and boarding gates. By using the map, passengers can easily navigate the terminal and locate their departure gate. Alternatively, passengers can also use the airport’s information kiosks or ask airport staff for assistance in locating their gate.

How to Contact Garuda Indonesia Terminal PDL?

To contact Garuda Indonesia Terminal PDL, passengers can use the following methods:
Airport Name João Paulo II Airport
João Paulo II Airport Address Nordela, 9500-749 Ponta Delgada, Portugal
João Paulo II Airport Phone Number +1-877-777-6741 /  351 296 205 400
Garuda Indonesia Contact Number 00 62 21 23519999
João Paulo II Airport Code PDL
Garuda Indonesia Ticket Counter Hours 24/7
Type International
Garuda Indonesia PDL Terminals Terminal 4
Garuda Indonesia Official Website https://www.garuda-indonesia.com/
Official YouTube https://www.youtube.com/user/GarudaIndonesia1949
Official Twitter https://twitter.com/IndonesiaGaruda
Official Facebook https://www.facebook.com/GarudaIndonesiaPH
Official Instagram https://www.instagram.com/garuda.indonesia
Passengers are advised to contact Garuda Indonesia as soon as possible if they have any questions or concerns regarding their flight, such as flight status, baggage allowance, or special assistance needs. By contacting Garuda Indonesia directly, passengers can ensure a smooth and stress-free travel experience from PDL Airport.

PDL Garuda Indonesia Terminal Departure

The Garuda Indonesia flights depart from the PDL Terminal 4, which is also known as the International Arrivals Building. This terminal is dedicated to international flights, ensuring a smooth and efficient departure process for passengers. Terminal 4 at PDL Airport is home to several international airlines, including Garuda Indonesia. The terminal features modern amenities and facilities to cater to the needs of international travelers, such as:
    • Check-in counters and kiosks
    • Immigration and customs clearance
    • Security checkpoints
    • Duty-free shops and restaurants
    • Lounges and other passenger amenities
Passengers traveling with Garuda Indonesia can easily navigate the PDL Terminal 4 and locate the airline’s check-in counters and gates. The terminal’s layout and signage are designed to provide a seamless and hassle-free experience for departing passengers. By operating from the dedicated PDL Terminal 4, Garuda Indonesia ensures that its passengers can enjoy a smooth and efficient departure process, allowing them to start their journey to Indonesia and beyond with ease.

Garuda Indonesia PDL Terminal Arrivals

Garuda Indonesia’s international flights from Indonesia and other destinations arrive at the PDL Terminal 4, which is also known as the International Arrivals Building. When arriving at PDL Airport, Garuda Indonesia passengers will disembark their flights at the Terminal 4 gates and proceed to the following areas:
    • Immigration and Customs Clearance: After disembarking, passengers will go through the immigration and customs clearance process at the dedicated counters within PDL Garuda Indonesia Terminal. This is where passengers will have their passports and travel documents checked and cleared by the U.S. authorities.
    • Baggage Claim: Once through immigration and customs, passengers can proceed to the baggage claim area to collect their checked luggage. Garuda Indonesia’s baggage claim belts are located within the Terminal 4 facilities.
    • Arrivals Hall: The PDL Garuda Indonesia Terminal arrivals hall is where passengers can meet their meeters and greeters, access ground transportation options, and exit the airport.
By arriving at the dedicated PDL Terminal 4, PDL Garuda Indonesia Terminal passengers can enjoy a seamless and efficient arrival process at the airport, making their journey to the Portugal a smooth and hassle-free experience.
Garuda Indonesia PDL Terminal - João Paulo II Airport

Queries Handled by Garuda Indonesia PDL Terminal

The Garuda Indonesia PDL Terminal is equipped to handle a wide range of queries and issues that passengers may have before or after their flight. Some of the queries that the PDL Garuda Indonesia Terminal can assist with include:
    • Flight status: Garuda Indonesia Terminal PDL Passengers can inquire about the status of their flight, including any delays or cancellations.
    • Baggage allowance: Garuda Indonesia Terminal PDL Passengers can confirm their baggage allowance and any additional fees for excess baggage.
    • Seat selection: Garuda Indonesia Terminal PDL Passengers can request a specific seat or change their seat assignment.
    • Special assistance: Garuda Indonesia Terminal PDL Passengers can request special assistance, such as wheelchair services or special meals, for their flight.
    • Ticketing issues: Garuda Indonesia Terminal PDL Passengers can resolve any issues related to their ticket, such as changes or cancellations.
    • Lost and found: Garuda Indonesia Terminal PDL Passengers can report any lost or found items at the terminal.
    • Airport facilities: Garuda Indonesia Terminal PDL Passengers can inquire about the facilities available at the terminal, such as restaurants, shops, and lounges.
The Garuda Indonesia PDL Terminal staff is committed to providing exceptional customer service and ensuring that passengers have a smooth and stress-free travel experience. Passengers are encouraged to contact the terminal staff for any queries or issues they may have before or after their flight.

Garuda Indonesia Facilities and Services Available at João Paulo II Airport

Garuda Indonesia offers a range of facilities and services at João Paulo II Airport (PDL) to ensure that passengers have a comfortable and convenient travel experience. Some of the facilities and services available at PDL Airport for Garuda Indonesia passengers include:
    • Check-in counters: Garuda Indonesia Terminal PDL has dedicated check-in counters located in Terminal 4 of PDL Airport. Passengers can check-in for their flight, confirm their travel details, and drop off their baggage at these counters.
    • In-flight entertainment: Garuda Indonesia Terminal PDL offers a wide range of in-flight entertainment options, including movies, TV shows, music, and games. Passengers can enjoy these entertainment options on their personal device or on the in-flight entertainment system.
    • Baggage services: Garuda Indonesia Terminal PDL offers baggage services, including baggage handling, storage, and delivery. Passengers can also purchase additional baggage allowance if needed.
By offering these facilities and services, Garuda Indonesia aims to provide passengers with a seamless and enjoyable travel experience at PDL Airport.

Why Must You Choose Garuda Indonesia PDL Terminal?

Choosing Garuda Indonesia Terminal PDL for your travel needs offers several benefits, including:
    • Convenient location: PDL Airport is a major international airport located in Ponta Delgada City, offering easy access to various destinations around the world.
    • Dedicated check-in counters: Garuda Indonesia Terminal PDL has dedicated check-in counters located in Terminal 4 of PDL Airport, making the check-in process smooth and hassle-free.
    • Comfortable lounges: Garuda Indonesia Terminal PDL operates a lounge at PDL Airport, known as the Garuda Indonesia Executive Lounge. The lounge offers a range of amenities, including comfortable seating, complimentary food and beverages, free Wi-Fi, and shower facilities.
    • In-flight entertainment: Garuda Indonesia Terminal PDL offers a wide range of in-flight entertainment options, including movies, TV shows, music, and games. Passengers can enjoy these entertainment options on their personal device or on the in-flight entertainment system.
    • Special assistance: Garuda Indonesia Terminal PDL provides special assistance to passengers with disabilities or special needs. This includes wheelchair services, assistance with boarding and disembarking, and special meals.
    • Baggage services: Garuda Indonesia Terminal PDL offers baggage services, including baggage handling, storage, and delivery. Passengers can also purchase additional baggage allowance if needed.
By leveraging the dedicated facilities and services at the Garuda Indonesia PDL Terminal, travelers can enjoy a hassle-free and enjoyable journey, making it the preferred choice for flights to and from Indonesia.

Parking and Transportation at João Paulo II Airport

Parking and Transportation Options at PDL Airport For passengers traveling through the Garuda Indonesia PDL Terminal, there are several parking and transportation options available at the João Paulo II Airport: Parking: PDL Airport offers various parking facilities for travelers, including:
Short-Term Parking Long-Term Parking Valet Parking
Located in the central terminal area, these lots are convenient for quick drop-offs and pick-ups. Rates start at $6 per hour, with a daily maximum of $40. Situated further from the terminals, these lots are suitable for longer stays. Rates range from $18 to $33 per day, depending on the lot. Valet parking service is available for a more convenient option. Rates start at $50 per day.
Passengers can reserve parking spots in advance through the PDL Airport website or mobile app to secure their spot and ensure availability. Transportation: PDL Airport offers a range of transportation options for travelers, including:
Taxis Taxi stands are located outside each terminal, providing easy access to taxis. Fares are metered, and the average cost from PDL to Manhattan is around $52-$75.
Rideshare (Uber, Lyft) Rideshare services are available, with designated pickup and drop-off areas. Fares vary based on the service and demand.
Shuttle Buses Free shuttle buses connect the terminals, parking lots, and other airport facilities. Passengers can use these shuttles to reach their desired locations within the airport.
Public Transportation The AirTrain PDL connects the airport terminals to the subway and regional rail systems. Passengers can take the AirTrain to access the subway (Line 7) or the Long Island Rail Road (LIRR).
By providing these comprehensive parking and transportation options, PDL Airport ensures that Garuda Indonesia passengers can easily access the terminal and reach their final destinations with convenience.

Nearby Hotels and Accommodation at João Paulo II Airport

João Paulo II Airport (PDL) is located near several hotels and accommodations, making it easy for passengers to find a place to stay before or after their flight. Here are some of the nearby hotels and accommodations:
    • TWA Hotel: Located at PDL Airport, the TWA Hotel is a retro-themed hotel that offers comfortable rooms, an infinity pool, and a rooftop observation deck.
    • Hilton Ponta Delgada PDL Airport: Located less than a mile from PDL Airport, the Hilton offers comfortable rooms, a fitness center, and a pool.
    • Courtyard by Marriott Ponta Delgada PDL Airport: Located just a few minutes from PDL Airport, the Courtyard offers comfortable rooms, a fitness center, and free airport shuttle service.
    • Crowne Plaza PDL Airport Ponta Delgada: Located less than a mile from PDL Airport, the Crowne Plaza offers comfortable rooms, a fitness center, and a restaurant.
    • Hampton Inn NY-PDL: Located just a few minutes from PDL Airport, the Hampton Inn offers comfortable rooms, free breakfast, and free airport shuttle service.
These are just a few of the many hotels and accommodations available near PDL Airport. Passengers can choose the one that best suits their needs and budget.

Special Assistance at João Paulo II Airport (PDL)

João Paulo II Airport (PDL) offers special assistance to passengers with disabilities or special needs. The following services are available:
    • Wheelchair assistance: PDL Airport provides wheelchair assistance to passengers with mobility impairments. Passengers can request wheelchair assistance at the time of booking or at the airport.
    • Accessible restrooms: PDL Airport has accessible restrooms located throughout the airport.
    • Service animals: PDL Airport allows service animals to accompany passengers with disabilities.
    • Visual paging: PDL Airport provides visual paging for passengers with hearing impairments.
    • TDD/TTY: PDL Airport has TDD/TTY phones available for passengers with hearing or speech impairments.
    • Accessible parking: PDL Airport has designated accessible parking spaces available for passengers with disabilities.
    • Medical services: PDL Airport has medical services available for passengers who require medical attention.
By offering these specialized services and accommodations, Garuda Indonesia and the PDL Airport strive to create an inclusive and accessible environment for all travelers passing through the terminal.

Garuda Indonesia Lounges and Waiting Areas at João Paulo II Airport

As part of its commitment to providing a premium travel experience, Garuda Indonesia offers dedicated lounge facilities and comfortable waiting areas for its passengers at the João Paulo II Airport (PDL) Terminal 4.
Garuda Indonesia Lounge at PDL Terminal 4 Waiting Areas at PDL Terminal 4
Garuda Indonesia operates a business class lounge at the PDL Terminal 4 for eligible passengers. The lounge is located within the terminal, providing easy access for Garuda Indonesia travelers. The lounge offers a range of amenities, including: Comfortable seating and relaxation areas Complimentary refreshments and light meals High-speed Wi-Fi internet access Business center facilities with computers and printing services Shower rooms for passengers to freshen up The lounge provides a quiet and exclusive space for Garuda Indonesia’s premium passengers to unwind before their flights. In addition to the Garuda Indonesia Lounge, the PDL Terminal 4 offers various waiting areas and seating options for all passengers. These areas are equipped with comfortable seating, power outlets, and access to basic amenities. Passengers can find these waiting areas throughout the terminal, near the check-in counters, gates, and other key locations. The terminal also features designated quiet zones and family-friendly areas to cater to the diverse needs of travelers.
By providing these dedicated lounge facilities and comfortable waiting areas, Garuda Indonesia ensures that its passengers can enjoy a seamless and enjoyable travel experience at the João Paulo II Airport.

FAQs on PDL Airport Terminal Garuda Indonesia

What terminal does Garuda Indonesia fly out of at PDL Airport?

Garuda Indonesia operates out of Terminal 4 at João Paulo II Airport (PDL).

Where is the Garuda Indonesia check-in counter located at João Paulo II Airport (PDL)?

The Garuda Indonesia check-in counter is located in Terminal 4 at PDL Airport.

Does João Paulo II Airport have a Garuda Indonesia lounge?

Yes, Garuda Indonesia operates a lounge at PDL Airport. The lounge is located in Terminal 4.

Where can I find the Garuda Indonesia baggage claim area at João Paulo II Airport?

Where can I find the Garuda Indonesia baggage claim area at João Paulo II Airport?

Does João Paulo II Airport (PDL) have a hotel?

Yes, there are several hotels located near PDL Airport, including the TWA Hotel, which is located at the airport.

Where can I exchange currency at PDL Airport?

Currency exchange services are available at several locations throughout PDL Airport, including in the arrivals area of Terminal 4.

Where can I find the Garuda Indonesia ticket counter at PDL Airport?

The Garuda Indonesia ticket counter is located in Terminal 4 at PDL Airport.

Does João Paulo II Airport have Wi-Fi?

Yes, PDL Airport offers free Wi-Fi throughout the airport.

Where can I find a charging station at PDL Airport?

Charging stations are available throughout PDL Airport, including in the waiting areas and lounges.

How early should I arrive at PDL Airport for a Garuda Indonesia flight?

Passengers are advised to arrive at least 3 hours before their scheduled departure time for international flights.

Can I bring food through security at PDL Airport?

Passengers can bring food through security at PDL Airport, but it must be in a clear plastic bag and comply with TSA guidelines.

Can I store my luggage at PDL Airport?

Yes, luggage storage services are available at PDL Airport.

What is the address of the Garuda Indonesia PDL Terminal?

The address of the Garuda Indonesia PDL Terminal is Nordela, 9500-749 Ponta Delgada, Portugal.

What is the phone number for the Garuda Indonesia PDL Terminal?

The phone number for the Garuda Indonesia PDL Terminal is 351 296 205 400.

What amenities and services are available at the João Paulo II Airport (PDL)?

PDL Airport offers a range of amenities and services, including dining and shopping options, lounges, charging stations, free Wi-Fi, and special assistance for passengers with disabilities.

What ground transportation options are available at the Garuda Indonesia PDL Terminal?

Ground transportation options at PDL Airport include taxis, ride-sharing services, public transportation, and car rentals.

Are there any nearby hotels or accommodations for Garuda Indonesia passengers at João Paulo II Airport?

Yes, there are several nearby hotels and accommodations for Garuda Indonesia passengers at PDL Airport, including the TWA Hotel, which is located at the airport.

What special assistance is available at the Garuda Indonesia PDL Terminal?

Special assistance is available at PDL Airport for passengers with disabilities, including wheelchair assistance, visual paging, TDD/TTY, and medical services.

What is the process for handling lost or delayed baggage at the João Paulo II Airport?

If your baggage is lost or delayed, you can file a report with the airline at the baggage claim area. The airline will then work to locate your baggage and deliver it to you as soon as possible.

How can I contact the Garuda Indonesia PDL Terminal for further assistance?

You can contact the Garuda Indonesia PDL Terminal by phone number 351 296 205 400.

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