+1-877-777-6741
What is the Eastern Airways ROC Terminal Address and Location Map?
The Eastern Airways ROC Terminal is located at:1200 Brooks Ave, Rochester, NY 14624, American States
The Eastern Airways ROC Terminal is situated within the larger Greater Rochester International Airport (ROC), which is the main international airport serving Rochester City and the surrounding metropolitan area.Eastern Airways ROC Location Map
Passengers can use the interactive terminal map to plan their journey through the Eastern Airways ROC Terminal, locate specific areas or services, and familiarize themselves with the terminal’s layout before arriving at the airport. By providing this detailed terminal address and map information, we aim to make the travel experience for our passengers as smooth and efficient as possible, right from the moment they arrive at the Eastern Airways ROC Terminal.How to Contact Eastern Airways Terminal ROC?
To contact the Eastern Airways Terminal at Greater Rochester International Airport (ROC), you can use the following information:| Airport Name | Greater Rochester International Airport |
| Greater Rochester International Airport Address | 1200 Brooks Ave, Rochester, NY 14624, American States |
| Greater Rochester International Airport Phone Number | +1-877-777-6741 / 1 585-753-7000 |
| Eastern Airways Contact Number | 01652 680600 |
| Greater Rochester International Airport Code | ROC |
| Eastern Airways Ticket Counter Hours | 24/7 |
| Type | International |
| Eastern Airways ROC Terminals | Terminal 4 |
| Eastern Airways Official Website | https://www.easternairways.com/ |
| Official Twitter | https://twitter.com/EasternAirways |
| Official Facebook | https://www.facebook.com/EasternAirways |
| Official Instagram | https://www.instagram.com/easternairwaysuk/ |
ROC Eastern Airways Departure Terminal
At Eastern Airways, we understand the importance of a smooth and efficient departure process for our passengers. That’s why we have dedicated significant resources to ensuring that our ROC Departure Terminal provides a seamless travel experience. At Eastern Airways, we are committed to providing our passengers with a seamless and enjoyable travel experience. Our ROC Departure Terminal is a testament to this commitment, offering a world-class departure experience from start to finish. We look forward to welcoming you and helping you embark on your next adventure.Eastern Airways ROC Terminal Arrivals
At Eastern Airways, we understand that the arrival experience is just as important as the departure. That’s why we have dedicated significant attention to ensuring that our ROC Arrivals Terminal offers a smooth and convenient experience for our passengers. At Eastern Airways, we are committed to providing our passengers with a seamless and enjoyable travel experience, from the moment they arrive at the ROC Arrivals Terminal until they reach their final destination. We look forward to welcoming you and helping you start your journey on the right foot.
Queries Handled by Eastern Airways ROC Terminal
At the Eastern Airways ROC Terminal, our dedicated team of professionals is equipped to handle a wide range of queries and assist our passengers with various aspects of their travel experience. Here are some of the key queries that we are prepared to address:| Flight Information | Inquiries about flight schedules, departure and arrival times Updates on flight status, delays, or cancellations Assistance with booking, rebooking, or modifying flights |
| Check-in and Baggage | Guidance on the check-in process, both online and at the terminal Questions about baggage allowances, fees, and handling procedures Support with lost, delayed, or damaged luggage claims |
| Travel Documentation | Advice on the required travel documents, such as passports, visas, or ESTA Assistance with addressing any issues or concerns related to travel documentation |
| Customer Service and Feedback | Handling of any complaints, concerns, or feedback from our passengers Addressing inquiries about our policies, procedures, or customer support channels |
Eastern Airways Facilities and Services Available at Greater Rochester International Airport
At Eastern Airways, we are dedicated to providing our passengers with a comprehensive and enjoyable travel experience. To achieve this, we have equipped our terminal at Greater Rochester International Airport (ROC) with a wide range of facilities and services to cater to the diverse needs of our customers. Here’s a closer look at the facilities and services available at the Eastern Airways ROC Terminal:| Check-in and Baggage | Spacious and well-organized check-in counters for a smooth check-in process Efficient baggage handling and claim services to ensure a hassle-free start to your journey Dedicated areas for oversized or special luggage handling |
| Security and Immigration | Strategically located security checkpoints to minimize wait times Dedicated lanes for priority and expedited screening, where available Assistance with immigration and customs procedures for international travelers |
| Passenger Amenities | Comfortable seating areas and lounge spaces for relaxation and productivity A wide selection of dining options, including local and international cuisine Retail and shopping outlets to cater to your travel needs and last-minute purchases Free high-speed Wi-Fi access throughout the terminal |
| Premium Services | Exclusive Eastern Airways lounges, offer a more luxurious travel experience Private meet-and-greet services for VIP and high-priority passengers Dedicated concierge and customer service desks for personalized assistance |
| Accessibility and Family Support | Dedicated facilities and services for passengers with disabilities or special needs Family-friendly amenities, including nursing rooms and children’s play areas Assistance with strollers, wheelchairs, and other special equipment |
Why Must You Choose Eastern Airways ROC Terminal?
When it comes to choosing an airport terminal for your travel needs, the Eastern Airways ROC Terminal at Greater Rochester International Airport (ROC) stands out as an exceptional choice for several compelling reasons:| Unparalleled Convenience | The Eastern Airways Terminal ROC is strategically located within the main international terminal at ROC, providing easy access to a wide range of domestic and international flights. Our terminal’s efficient layout and well-organized facilities ensure a smooth and streamlined travel experience, minimizing wait times and maximizing convenience. |
| World-Class Amenities | The Eastern Airways ROC Terminal is equipped with a comprehensive range of amenities, including comfortable seating areas, diverse dining options, and premium lounge facilities. Our passengers can enjoy free high-speed Wi-Fi, ample shopping opportunities, and other services to make their journey more enjoyable and productive. |
| Exceptional Customer Service | At The Eastern Airways Terminal ROC, we pride ourselves on our commitment to delivering exceptional customer service. Our team of dedicated professionals is always on hand to assist passengers with any queries or concerns, ensuring a stress-free travel experience. We strive to anticipate and address our passengers’ needs, going above and beyond to ensure their satisfaction. |
| Seamless Connectivity | The Eastern Airways ROC Terminal’s strategic location within the larger ROC Airport allows for seamless connectivity to a vast network of domestic and international flights. Our passengers can easily connect to their final destinations, whether traveling for business or leisure, without the hassle of navigating multiple terminals. |
| Trusted Brand Reputation | As part of the Eastern Airways family, our ROC Terminal benefits from the company’s well-established reputation for reliability, safety, and excellence in the aviation industry. Passengers can trust that they are choosing a terminal that upholds the highest standards of service and quality. |
Parking and Transportation at Greater Rochester International Airport
At Eastern Airways, we understand the importance of providing our passengers with seamless and convenient transportation options to and from Greater Rochester International Airport (ROC). That’s why we have made it a priority to ensure that our ROC Terminal is easily accessible and well-connected to various modes of transportation. Parking Options at ROC Airport:| On-Site Parking | Off-Site Parking |
| ROC Airport offers a variety of on-site parking options, including short-term, long-term, and economy parking lots. Passengers can choose from various parking facilities, such as the Terminal 4 Parking Garage, which is conveniently located near the Eastern Airways ROC Terminal. Parking rates and availability can be checked on the ROC Airport website or through our mobile app. | For those seeking more affordable parking options, there are several off-site parking facilities located near ROC Airport. These include private parking lots and garages that offer shuttle services to and from the airport terminals. Our website and mobile app provide information on third-party parking providers and their rates. |
| Taxis and Rideshares | Taxi stands and designated rideshare pickup/drop-off areas are available at all terminals, including the Eastern Airways ROC Terminal. Passengers can easily hail a taxi or access popular rideshare services like Uber and Lyft directly from the terminal. |
| Public Transportation | ROC Airport is well-connected to the Rochester City public transportation network, including the AirTrain ROC system. The AirTrain provides seamless connections to the subway, commuter rail, and other transportation options, making it easy for passengers to reach their final destinations. The Eastern Airways ROC Terminal is directly accessible from the AirTrain stations. |
| Shuttle Services | Many hotels and other businesses in the ROC area offer complimentary shuttle services to and from the airport. Passengers can inquire about these shuttle services at the Eastern Airways ROC Terminal or through their hotel/service provider. |
| Private Transportation | For a more premium experience, passengers can arrange for private car services, limousines, or other luxury transportation options to and from the Eastern Airways ROC Terminal. |
Nearby Hotels and Accommodation at Greater Rochester International Airport
When traveling through the Eastern Airways ROC Terminal at Greater Rochester International Airport (ROC), our passengers have a variety of nearby hotel and accommodation options to choose from, ensuring a comfortable and convenient stay. Here are some of the top hotels and accommodations located near the Eastern Airways ROC Terminal:| Courtyard by Marriott Rochester ROC Airport | Distance from Eastern Airways ROC Terminal: 0.5 miles Amenities: On-site restaurant, fitness center, indoor pool, free airport shuttle |
| Hilton Garden Inn Rochester/ROC Airport | Distance from Eastern Airways ROC Terminal: 1 mile Amenities: On-site restaurant, bar, fitness center, free airport shuttle |
| Hampton Inn Rochester – ROC Airport | Distance from Eastern Airways ROC Terminal: 1.2 miles Amenities: Free hot breakfast, fitness center, free airport shuttle |
| Holiday Inn Express Rochester ROC Airport Area | Distance from Eastern Airways ROC Terminal: 1.5 miles Amenities: Free hot breakfast, fitness center, free airport shuttle |
| Fairfield Inn & Suites by Marriott Rochester ROC Airport | Distance from Eastern Airways ROC Terminal: 2 miles Amenities: Free breakfast, fitness center, free airport shuttle |
| Radisson Hotel ROC Airport | Distance from Eastern Airways ROC Terminal: 2.5 miles Amenities: On-site restaurant, bar, fitness center, free airport shuttle |
Special Assistance at Greater Rochester International Airport (ROC)
At Eastern Airways, we are committed to ensuring that all our passengers, regardless of their specific needs, have a seamless and enjoyable travel experience. This commitment extends to the services and assistance available at our ROC Terminal at Greater Rochester International Airport. Special Assistance Services at the Eastern Airways ROC Terminal:| Accessibility for Passengers with Disabilities | Dedicated wheelchair and mobility aid assistance, including help with boarding and deplaning Accessible check-in counters, security checkpoints, and gate areas Quiet rooms and relief areas for passengers with sensory processing needs |
| Families and Passengers with Children | Family-friendly amenities, such as nursing rooms and children’s play areas Stroller and child equipment handling assistance Priority boarding and security screening for families |
| Passenger Medical Assistance | On-site medical staff and first aid facilities to address any medical emergencies or needs Coordination with local hospitals and healthcare providers, if required Assistance with medication storage and handling |
| Language and Translation Support | Multilingual staff and translation services to assist passengers with language barriers Signage and announcements in multiple languages Interpretation services for various languages, upon request |
| Passenger Escort and Accompaniment | Dedicated personnel to provide one-on-one assistance for passengers who require additional support Escort services to guide passengers through the terminal and to their gates Assistance with customs, immigration, and other administrative procedures |
Eastern Airways Lounges and Waiting Areas at Greater Rochester International Airport
At Eastern Airways, we understand that the airport experience can be enhanced by providing our passengers with comfortable and well-appointed lounges and waiting areas. That’s why we have dedicated significant resources to ensuring that our ROC Terminal at Greater Rochester International Airport offers a range of premium lounge facilities and relaxing waiting areas. Eastern Airways Lounges at ROC:| Eastern Airways Premier Lounge | Eastern Airways Business Lounge |
| Exclusive access for our premium class passengers and eligible loyalty program members Spacious and elegantly designed lounge with ample seating Complimentary food and beverage offerings, including hot meals, snacks, and premium drinks Business amenities, such as high-speed Wi-Fi, private workstations, and printing services Shower facilities and quiet zones for relaxation | Available to our business class passengers and select loyalty program members Comfortable seating areas and dedicated work zones Complimentary light refreshments, snacks, and beverages High-speed internet access and charging stations Dedicated concierge services to assist with travel arrangements |
| Comfortable Seating Zones | Ample seating options, including both individual and group-friendly arrangements Outlets and charging stations to keep your devices powered up |
| Quiet Zones | Designated areas for passengers seeking a more peaceful and tranquil environment Comfortable furnishings and low-level lighting for relaxation |
| Family-Friendly Spaces | Dedicated areas with child-friendly amenities, such as play areas and nursing rooms Seating configurations to accommodate families traveling with children |
| Dining and Retail Outlets | A variety of dining options, from casual cafes to upscale restaurants Retail stores and shops for last-minute purchases or leisure browsing |
FAQs on ROC Airport Terminal Eastern Airways
What terminal does Eastern Airways fly out of at ROC Airport?
The Eastern Airways flights depart from Terminal 4 at Greater Rochester International Airport (ROC).
Where is the Eastern Airways check-in counter at Greater Rochester International Airport (ROC)?
The Eastern Airways check-in counters are located within Terminal 4 at ROC Airport.
Does Greater Rochester International Airport have an Eastern Airways lounge?
Yes, the Eastern Airways ROC Terminal has two exclusive lounges for its premium and business class passengers – the Eastern Airways Premier Lounge and the Eastern Airways Business Lounge.
Where can I find the Eastern Airways baggage claim area at Greater Rochester International Airport?
The Eastern Airways baggage claim area is located within Terminal 4 at ROC Airport, in close proximity to the arrival gates and terminal exit.
Does Greater Rochester International Airport (ROC) have a hotel?
Yes, ROC Airport has several hotels located nearby, including the Courtyard by Marriott Rochester ROC Airport, Hilton Garden Inn Rochester/ROC Airport, and Hampton Inn Rochester – ROC Airport, among others.
Where can I exchange currency at ROC Airport?
Currency exchange services are available at various locations throughout ROC Airport, including in the terminals and at the ground transportation hubs.
Where can I find the Eastern Airways ticket counter at ROC Airport?
The Eastern Airways ticket counters are located within Terminal 4 at ROC Airport, near the check-in and departure areas.
Does Greater Rochester International Airport have Wi-Fi?
Yes, ROC Airport provides free high-speed Wi-Fi access throughout the terminals, including the Eastern Airways ROC Terminal.
Where can I find a charging station at ROC Airport?
Charging stations and outlets are available in various seating areas, lounges, and other common spaces throughout the ROC Airport terminals.
How early should I arrive at ROC Airport for an Eastern Airways flight?
We recommend arriving at the Eastern Airways ROC Terminal at least 2 hours before your scheduled departure time to allow for check-in, security screening, and boarding.
Can I bring food through security at ROC Airport?
Yes, passengers are generally allowed to bring food through security at ROC Airport, as long as it complies with the Transportation Security Administration (TSA) regulations.
Can I store my luggage at ROC Airport?
Yes, ROC Airport offers luggage storage and short-term baggage holding services at various locations throughout the airport.
What is the address of the Eastern Airways ROC Terminal?
The Eastern Airways ROC Terminal address is: 1200 Brooks Ave, Rochester, NY 14624, American States
What is the phone number for the Eastern Airways ROC Terminal?
The Eastern Airways ROC Terminal phone number is 1 585-753-7000.
What amenities and services are available at the Greater Rochester International Airport (ROC)?
ROC Airport offers a wide range of amenities and services, including dining options, retail stores, currency exchange, medical facilities, family-friendly areas, and accessibility services for passengers with special needs.
What ground transportation options are available at the Eastern Airways ROC Terminal?
The Eastern Airways ROC Terminal provides easy access to various ground transportation options, including taxis, rideshares, public transportation (AirTrain), and shuttle services.
Are there any nearby hotels or accommodations for Eastern Airways passengers at Greater Rochester International Airport?
Yes, there are several hotels and accommodations located in close proximity to the Eastern Airways ROC Terminal, such as the Courtyard by Marriott Rochester ROC Airport, Hilton Garden Inn Rochester/ROC Airport, and Hampton Inn Rochester – ROC Airport.
What special assistance is available at the Eastern Airways ROC Terminal?
The Eastern Airways ROC Terminal offers a range of special assistance services, including accessibility support for passengers with disabilities, family-friendly amenities, medical assistance, language translation, and passenger escort/accompaniment.
What is the process for handling lost or delayed baggage at the Greater Rochester International Airport?
Passengers who experience lost or delayed baggage at ROC Airport should immediately report the issue to their airline’s baggage services counter or customer service desk. The airline will then initiate the necessary procedures to locate and deliver the missing or delayed luggage.
How can I contact the Eastern Airways ROC Terminal for further assistance?
To contact the Eastern Airways ROC Terminal, you can call the main phone number at 1 585-753-7000