Caribbean Airlines STI Terminal Departure and Arrival (International)

As a leading Caribbean airline, Caribbean Airlines is proud to offer its passengers a seamless travel experience at the Cibao International Airport (STI) in Santiago de los Caballeros. The Caribbean Airlines STI Terminal is strategically located to provide easy access and convenience for travelers.

Caribbean Airlines STI Terminal - Cibao International Airport

Caribbean Airlines operates from Terminal 4 at STI Airport, one of the busiest airports in the Dominican Republic. Terminal 4 is known for its modern facilities, easy navigation, and a wide range of amenities for travelers. It houses numerous airlines, including Caribbean Airlines, making it a bustling hub for international travel.

What is the Caribbean Airlines STI Terminal Address and Location Map?

The address for Caribbean Airlines at STI Terminal 4 is:

Avenida Juan Pablo Duarte, Santiago De Los Caballeros 51000, Dominican Republic

The Caribbean Airlines STI Terminal is situated within the larger Cibao International Airport (STI) complex. It is located in Terminal 4, which is one of the main terminals at STI Airport.

Caribbean Airlines STI Terminal Location Map

To find Terminal 4 and Caribbean Airlines’ location within the terminal, you can use the interactive map available on the STI Airport’s official website. The map provides a detailed layout of the terminal, including check-in counters, gates, shops, restaurants, and other amenities.

Once on the page, click on the “Terminal 4” tab to view the map. The map will help you locate Caribbean Airlines’ check-in counters and departure gates, making it easier for you to navigate the terminal.

How to Contact Caribbean Airlines Terminal STI?

To contact STI Caribbean Airlines Terminal, you can use the following methods:

Airport Name	Cibao International Airport
Cibao International Airport Address	Avenida Juan Pablo Duarte, Santiago De Los Caballeros 51000, Dominican Republic
Cibao International Airport Phone Number	+1-877-445-3112 / 1 809-689-8344
Caribbean Airlines Contact Number	00 1 800-523-5585
Cibao International Airport Code	STI
Caribbean Airlines Ticket Counter Hours	24/7
Type	International
Caribbean Airlines STI Terminals	Terminal 4
Caribbean Airlines Official Website	http://www.caribbean-airlines.com/
Official YouTube	https://www.youtube.com/user/iflycaribbean
Official Facebook	https://www.facebook.com/caribbeanairlines/
Official Instagram	https://www.instagram.com/iflycaribbean/

By providing multiple contact channels, Caribbean Airlines aims to ensure that its passengers can easily reach the STI Terminal and receive the assistance they need for a smooth travel experience.

STI Caribbean Airlines Terminal Departure

Caribbean Airlines operates its flights out of Terminal 4 at Cibao International Airport (STI) in Santiago de los Caballeros. This is the designated Caribbean Airlines departure terminal at STI. Terminal 4 at STI Airport is a modern and spacious terminal that serves as the home base for Caribbean Airlines’ operations. Some key features of the Caribbean Airlines departure terminal include:

- Check-in Counters: STI Caribbean Airlines Terminal has dedicated check-in counters located within Terminal 4 where passengers can complete their check-in process prior to their flights.

- Security Checkpoint: Passengers flying with STI Caribbean Airlines Terminal will need to go through the security screening checkpoint located in Terminal 4 before proceeding to their boarding gates.

- Departure Gates: Caribbean Airlines flights depart from the various gates within Terminal 4. Passengers should check their boarding passes or flight information to identify the correct departure gate.

- Amenities: STI Caribbean Airlines Terminaloffers a range of amenities for passengers, including restaurants, shops, lounges, and other services to enhance the travel experience.

By operating out of the centralized Terminal 4 at STI Airport, Caribbean Airlines is able to provide its customers with a seamless and efficient departure process. Passengers can easily navigate the terminal and access all the necessary facilities before boarding their Caribbean Airlines flights.

Caribbean Airlines STI Terminal Arrivals

When flying with Caribbean Airlines, passengers will arrive at the Cibao International Airport (STI) in Santiago de los Caballeros, where the airline’s arrivals terminal is located. Upon arrival, passengers will disembark their Caribbean Airlines flight and proceed through the arrivals process in Terminal 4, which includes:

- Customs and Immigration: Passengers will need to go through U.S. Customs and Immigration inspection after getting off the plane. This is a necessary step for all international arrivals at STI.

- Baggage Claim: Passengers can collect their checked luggage from the designated Caribbean Airlines baggage claim area within Terminal 4.

By arriving at the dedicated STI Caribbean Airlines Terminal, passengers can expect a smooth and efficient arrival experience when traveling with the airline. The centralized location and available facilities in Terminal 4 cater to the needs of Caribbean Airlines’ customers.

Queries Handled by Caribbean Airlines STI Terminal

The Caribbean Airlines STI Terminal at Cibao International Airport handles a variety of queries and requests from passengers. Some of the key queries and services provided at the Caribbean Airlines STI Terminal include:

Flight Information	Passengers can obtain information about their Caribbean Airlines flight schedules, gate assignments, and flight status. The STI Caribbean Airlines Terminal staff can assist with rebooking, flight changes, or cancellations.
Check-in and Baggage	Passengers can complete their check-in process at the designated Caribbean Airlines counters in the STI Caribbean Airlines Terminal. Assistance is available for baggage check-in, excess baggage, and lost/delayed luggage inquiries.
Ticketing and Reservations	STI Caribbean Airlines Terminal Passengers can make new bookings, modify existing reservations, or inquire about fares and availability. The STI Caribbean Airlines Terminal staff can provide information about Caribbean Airlines’ policies, fees, and travel requirements.
Customer Service	Passengers can speak to Caribbean Airlines representatives at the terminal to address any concerns, complaints, or feedback. The staff can provide general assistance and information to ensure a smooth travel experience.
Special Assistance	Passengers requiring special assistance, such as wheelchair support or medical needs, can request help from the Caribbean Airlines staff at the STI Terminal. The STI Caribbean Airlines Terminal is equipped to handle requests for passengers with disabilities or other special requirements.
Transit and Connections	Passengers connecting to other flights can get information about their onward travel and transit process at the STI Caribbean Airlines Terminal. The staff can guide passengers through the airport and provide details about STI Caribbean Airlines Terminal Facilities.

By offering these comprehensive services, the STI Caribbean Airlines Terminal aims to provide a seamless and hassle-free experience for all its passengers traveling through the Santiago de los Caballeros hub.

Caribbean Airlines Facilities and Services Available at Cibao International Airport

STI Caribbean Airlines Terminal provides several facilities and services for passengers traveling through Cibao International Airport (STI) to ensure a comfortable and convenient journey. Some of these facilities and services include:

- Check-in counters: STI Caribbean Airlines Terminal Passengers can check-in at the dedicated Caribbean Airlines counters located in Terminal 4. Self-service kiosks are also available for a quick and easy check-in process.

- Baggage services: STI Caribbean Airlines Terminal offers baggage handling services, including checked baggage and special baggage assistance. Make sure to review the airline’s baggage policy and allowances before your flight.

- In-flight services: STI Caribbean Airlines Terminal provides in-flight entertainment, meals, and beverages on select flights. Passengers can also request special meals for dietary restrictions or preferences.

- Frequent flyer program: STI Caribbean Airlines Terminal has a frequent flyer program called Caribbean Miles, which allows passengers to earn miles for their flights and redeem them for rewards such as free flights, upgrades, and more.

- Group travel and charter services: STI Caribbean Airlines Terminal offers group travel and charter services for passengers traveling together or those in need of a private aircraft.

By taking advantage of these facilities and services, Caribbean Airlines passengers can enjoy a more comfortable and hassle-free journey through STI Airport.

Why Must You Choose Caribbean Airlines STI Terminal?

Choosing Caribbean Airlines Terminal offers several benefits, making it an excellent choice for travelers:

- Convenient location: Caribbean Airlines Terminal STI operates from Terminal 4 at STI Airport, which is easily accessible by various means of transportation. This central location allows passengers to efficiently connect to other destinations or reach their final destination with ease.

- Modern facilities: Caribbean Airlines Terminal STI is a modern facility with a wide range of amenities to enhance the travel experience. These amenities include comfortable lounges, restaurants, shops, and more.

- Smooth check-in process: Caribbean Airlines Terminal STI offers both traditional check-in counters and self-service kiosks, allowing passengers to choose the most convenient method for their needs.

- Comfortable in-flight experience: Caribbean Airlines Terminal STI provides in-flight entertainment, meals, and beverages on select flights, ensuring a pleasant journey for passengers.

- Special assistance: Caribbean Airlines Terminal STI offers special assistance for passengers with disabilities, medical conditions, or other special needs, ensuring a comfortable and inclusive travel experience for all.

- Frequent flyer program: Caribbean Airlines’ frequent flyer program, Caribbean Miles, allows passengers to earn miles for their flights and redeem them for rewards such as free flights, upgrades, and more.

- Reliable customer service: The Caribbean Airlines Terminal STI customer service team is available 24/7 to assist with flight reservations, changes, and other inquiries, ensuring a smooth travel experience for passengers.

By choosing Caribbean Airlines Terminal, passengers can enjoy a seamless and comfortable travel experience, making their journey more enjoyable and stress-free.

Parking and Transportation at Cibao International Airport

Cibao International Airport (STI) offers various parking and transportation options for passengers traveling to and from the airport:

- Parking: STI Airport provides several parking options, including short-term, long-term, and economy parking. Passengers can choose the most suitable option based on their needs and budget. Valet parking is also available for added convenience.

- Taxi: Taxis are readily available at STI Airport, providing a direct and convenient transportation option for passengers traveling to their destination. Fares are metered and may vary depending on the time of day and traffic conditions.

- Ride-sharing services: Ride-sharing services such as Uber and Lyft operate at STI Airport, offering an alternative to traditional taxi services. Passengers can request a ride through the respective app and pay electronically.

- Public transportation: STI Airport is connected to the Santiago de los Caballeros City subway and bus system, providing an affordable and convenient transportation option for passengers. The AirTrain STI is a free shuttle service that connects airport terminals to the subway and Long Island Rail Road (LIRR) stations.

- Car rental: Several car rental companies operate at STI Airport, offering passengers the flexibility to rent a car for their journey. Car rental counters are located in the terminal buildings, and rental cars can be picked up and dropped off at designated areas.

- Shuttle services: Some hotels and private companies offer shuttle services to and from STI Airport. Passengers can book these services in advance or upon arrival for a convenient and affordable transportation option.

By choosing the most suitable parking and transportation option based on their needs and preferences, passengers can ensure a smooth and hassle-free journey to and from STI Airport.

Nearby Hotels and Accommodation at Cibao International Airport

There are several hotels and accommodations near Cibao International Airport (STI) that cater to the needs of travelers. Some popular options include:

- TWA Hotel: Located at STI Airport, the TWA Hotel offers convenient and stylish accommodations for passengers. The hotel features a rooftop infinity pool, a fitness center, and various dining options.

- Crowne Plaza STI Airport Santiago de los Caballeros: This hotel is located just a few minutes from STI Airport and provides free 24-hour shuttle service for guests. The hotel offers comfortable rooms, a fitness center, and a restaurant.

- Hilton Santiago de los Caballeros STI Airport: The Hilton Santiago de los Caballeros STI Airport is located near the airport and offers a free 24-hour shuttle service for guests. The hotel features comfortable rooms, a fitness center, a restaurant, and a bar.

- Fairfield Inn by Marriott STI Airport: This hotel is conveniently located near STI Airport and provides a free 24-hour shuttle service for guests. The hotel offers comfortable rooms, a fitness center, and a complimentary breakfast.

- Courtyard by Marriott STI Airport: The Courtyard by Marriott STI Airport is located near the airport and offers a free 24-hour shuttle service for guests. The hotel features comfortable rooms, a fitness center, a restaurant, and a bar.

By choosing a nearby hotel or accommodation, passengers can enjoy a comfortable and convenient stay before or after their flight. Be sure to check for any available airport shuttle services and book in advance to ensure a smooth and hassle-free experience.

Special Assistance at Cibao International Airport (STI)

Cibao International Airport (STI) provides special assistance to ensure a comfortable and accessible travel experience for passengers with disabilities or special needs. Some of the services and facilities available include:

- Wheelchair assistance: Passengers who require wheelchair assistance can request this service through their airline or at the airport. Staff will be available to assist with boarding and disembarking the aircraft, as well as navigating the terminal.

- Accessible facilities: STI Airport has accessible restrooms, elevators, and other facilities to accommodate passengers with special needs. Tactile maps and braille signage are also available for visually impaired passengers.

- Service animals: STI Airport welcomes service animals and provides designated relief areas for them. Passengers should inform their airline in advance if they plan to travel with a service animal.

- TDD/TTY telephones: Telecommunications devices for the deaf (TDD) and teletypewriters (TTY) are available at STI Airport to assist passengers with hearing impairments.

- Visual paging: Visual paging screens are located throughout the airport to assist passengers who are deaf or hard of hearing.

- Special seating: Passengers with special seating needs, such as those with mobility impairments or medical conditions, can request priority seating at the airport.

- Medical services: STI Airport has a medical clinic and pharmacy to provide basic medical services and supplies for passengers who require them.

By taking advantage of these special assistance services and facilities, passengers with disabilities or special needs can enjoy a comfortable and accessible travel experience at STI Airport. It is recommended to inform the airline and STI Airport in advance of any special assistance requirements to ensure a smooth and hassle-free journey.

Caribbean Airlines Lounges and Waiting Areas at Cibao International Airport

Caribbean Airlines offers its passengers access to various lounges and waiting areas at the Cibao International Airport (STI) in Santiago de los Caballeros. Caribbean Airlines Lounge at STI Airport:

- Caribbean Airlines Terminal STI operates its own dedicated lounge within Terminal 4 at STI Airport.

- The Caribbean Airlines Lounge is located post-security, providing a comfortable and relaxing space for eligible passengers.

- The lounge offers amenities such as comfortable seating, complimentary refreshments, and access to Wi-Fi.

- Caribbean Airlines Terminal Passengers can use the lounge to unwind, work, or enjoy light snacks and beverages before their flights.

Other Waiting Areas: In addition to the Caribbean Airlines Lounge, passengers traveling through the Caribbean Airlines STI Terminal can also access the following waiting areas:

Terminal 4 Concourse	The main concourse of Terminal 4 offers various seating areas and waiting spaces for all passengers. These areas provide a comfortable environment to relax, work, or wait for their flights.
Gate Seating	Each boarding gate within Terminal 4 has dedicated seating areas for passengers waiting to board their flights. These gate-specific waiting areas are conveniently located near the departure lounges.
Airside Amenities	Terminal 4 at STI Airport features a range of airside amenities, including restaurants, cafes, and retail stores. Passengers can utilize these facilities while waiting for their flights or during transit.
Landside Amenities	The landside areas of Terminal 4, before the security checkpoint, also offer various amenities like restaurants, shops, and public seating areas. Passengers can access these facilities prior to their check-in and security screening processes.

By providing these lounge and waiting area options, Caribbean Airlines aims to enhance the overall travel experience for its passengers at the Cibao International Airport.

FAQs on STI Airport Terminal Caribbean Airlines

Here are the answers to the FAQs:

What terminal does Caribbean Airlines fly out of at STI Airport?

Caribbean Airlines flights depart from Terminal 4 at Cibao International Airport (STI).

Where is the Caribbean Airlines check-in counter located at Cibao International Airport (STI)?

The Caribbean Airlines check-in counters are located within Terminal 4 at STI Airport.

Does Cibao International Airport have a Caribbean Airlines lounge?

Yes, Caribbean Airlines operates its own dedicated lounge within Terminal 4 at STI Airport.

Where can I find the Caribbean Airlines baggage claim area at Cibao International Airport?

The Caribbean Airlines baggage claim area is located within Terminal 4 at STI Airport.

Does Cibao International Airport (STI) have a hotel?

Yes, STI Airport has several on-site and airport-adjacent hotel options, including the Courtyard by Marriott Santiago de los Caballeros STI Airport and the Hilton Garden Inn Santiago de los Caballeros STI Airport.

Where can I exchange currency at STI Airport?

There are currency exchange facilities available within the terminals at STI Airport, including in Terminal 4 where Caribbean Airlines operates.

Where can I find the Caribbean Airlines ticket counter at STI Airport?

The Caribbean Airlines ticket counters are located in Terminal 4 at STI Airport.

Does Cibao International Airport have Wi-Fi?

Yes, STI Airport provides free Wi-Fi access throughout the terminals, including in the Caribbean Airlines Terminal 4.

Where can I find a charging station at STI Airport?

Charging stations are available at various locations within the STI Airport terminals, including in the waiting areas and lounges.

How early should I arrive at STI Airport for a Caribbean Airlines flight?

It is recommended to arrive at STI Airport at least 2 hours before your scheduled Caribbean Airlines departure time.

Can I bring food through security at STI Airport?

Yes, you can bring food through the security checkpoint at STI Airport, as long as it complies with the TSA’s regulations for carry-on items.

Can I store my luggage at STI Airport?

Yes, STI Airport offers luggage storage facilities for passengers who need to temporarily store their belongings.

What is the address of the Caribbean Airlines STI Terminal?

The Caribbean Airlines STI Terminal is located at Terminal 4, Avenida Juan Pablo Duarte, Santiago De Los Caballeros 51000, Dominican Republic.

What is the phone number for the Caribbean Airlines STI Terminal?

The phone number for the Caribbean Airlines STI Terminal is 1 809-689-8344.

What amenities and services are available at the Cibao International Airport (STI)?

STI Airport offers a range of amenities and services, including restaurants, shops, lounges, currency exchange, and ground transportation options.

What ground transportation options are available at the Caribbean Airlines STI Terminal?

Passengers can access taxis, rideshares, public transportation, and car rental services from the Caribbean Airlines STI Terminal.

Are there any nearby hotels or accommodations for Caribbean Airlines passengers at Cibao International Airport?

Yes, there are several on-airport and airport-adjacent hotel options near the Caribbean Airlines STI Terminal, as well as hotels in the nearby Jamaica, Queens area.

What special assistance is available at the Caribbean Airlines STI Terminal?

Caribbean Airlines provides special assistance at the STI Terminal for passengers with disabilities, unaccompanied minors, and those with medical needs or other requirements.

What is the process for handling lost or delayed baggage at the Cibao International Airport?

Passengers can work with the Caribbean Airlines staff at the STI Terminal to report and claim any lost or delayed baggage.

How can I contact the Caribbean Airlines STI Terminal for further assistance?

Passengers can contact the Caribbean Airlines STI Terminal by calling 1 809-689-8344.