
What is the AirAsia PTP Terminal Address and Location Map?
The AirAsia PTP Terminal is located at Terminal 5 of Pointe-à-Pitre International Airport in Pointe-à-Pitre. The full address is:Aéroport Guadeloupe Pôle Caraïbes, 97139 Les Abymes, Guadeloupe
Passengers can refer to the terminal map available on the AirAsia website or at the airport to navigate the terminal with ease.AirAsia PTP Terminal Map
You can find a detailed location map of Terminal 5 on the official website of PTP International Airport. The map highlights various facilities within the terminal, including restrooms, shops, restaurants, and transportation options. To help passengers navigate the airport and locate specific AirAsia facilities, such as check-in counters or boarding gates, it’s recommended to check the flight information displays at the airport or use the AirAsia mobile app.How to Contact AirAsia Terminal PTP?
To contact AirAsia Terminal at PTP International Airport’s Terminal 5, you can use the following methods:| Airport Name | Pointe-à-Pitre International Airport |
| Pointe-à-Pitre International Airport Address | Aéroport Guadeloupe Pôle Caraïbes, 97139 Les Abymes, Guadeloupe |
| Pointe-à-Pitre International Airport Phone Number | +1-877-777-6741 / 590 590 21-1400 |
| AirAsia Contact Number/Chat Supoort | https://support.airasia.com/s/article/How-to-Call-us?language=en_GB |
| Pointe-à-Pitre International Airport Code | PTP |
| AirAsia Ticket Counter Hours | 24/7 |
| Type | International |
| AirAsia PTP Terminals | Terminal 5 |
| AirAsia Official Website | https://www.airasia.com/en/gb |
| Official YouTube | https://www.youtube.com/user/airasia |
| Official Twitter | https://twitter.com/AirAsia |
| Official Facebook | https://www.facebook.com/AirAsia |
| Official Instagram | https://www.instagram.com/airasiacabincrew |
PTP AirAsia Terminal Departure
AirAsia flights depart from Terminal 5 at PTP Airport. This state-of-the-art terminal offers a wide range of amenities and services to ensure a smooth and comfortable travel experience for our passengers. The key details regarding the AirAsia PTP Departure Terminal are:-
- Departure Terminal: AirAsia flights depart from Terminal 5 at Pointe-à-Pitre International Airport (PTP).
-
- Terminal Facilities: AirAsia Terminal PTP is described as a state-of-the-art terminal that offers a wide range of amenities and services to ensure a smooth and comfortable travel experience for AirAsia passengers.
-
- Passenger Experience: By departing from Terminal 5, AirAsia Terminal PTP passengers can expect a seamless and comfortable travel experience, with access to the various facilities and services available in this modern terminal.
AirAsia PTP Terminal Arrivals
The AirAsia arrivals terminal at PTP International Airport is also Terminal 5. All AirAsia flights arrive at this terminal, so passengers should proceed to Terminal 5 to disembark, collect their luggage, and clear customs and immigration.-
- After disembarking from the aircraft, AirAsia Terminal PTPpassengers will be directed to the baggage claim area to collect their checked luggage. Once they have retrieved their bags, they can proceed to the customs and immigration checkpoint, where they will present their passport and any required documentation, such as a completed customs declaration form.
-
- After clearing customs and immigration, AirAsia Terminal PTP passengers can exit the terminal and make their way to their final destination, whether it’s a connecting flight, ground transportation, or meeting a friend or family member.

Queries Handled by AirAsia PTP Terminal
The AirAsia staff at PTP International Airport’s Terminal 5 are equipped to handle a variety of queries and concerns from passengers. Some common types of queries that may be handled by AirAsia staff at the PTP Terminal include:-
- Flight Information: AirAsia Terminal PTP Passengers may inquire about their flight status, schedule changes, delays, or cancellations. The AirAsia Terminal PTP staff can provide information about specific flights, gate assignments, and boarding times.
-
- Check-in and Baggage: AirAsia Terminal PTP staff can assist passengers with the check-in process, including issuing boarding passes and checking baggage. They can also answer questions about baggage allowances, fees, and restrictions.
-
- Ticketing and Reservations: AirAsia Terminal PTP Passengers may have inquiries about ticket purchases, seat assignments, upgrades, or changes to their reservation. The AirAsia staff can help passengers with these matters and provide guidance on the various options available.
-
- Special Assistance: AirAsia Terminal PTP Passengers with special needs, such as those requiring wheelchair assistance, traveling with infants or young children, or having dietary restrictions, can request special assistance from AirAsia staff.
-
- Immigration and Customs: AirAsia Terminal PTP staff can provide information and assistance regarding immigration and customs procedures, including the completion of required forms and documentation.
-
- Airport Services and Facilities: AirAsia Terminal PTP Passengers may have questions about airport services and facilities, such as restrooms, restaurants, shops, and ground transportation options. The AirAsia staff can provide guidance and recommendations to ensure a comfortable and convenient airport experience.
AirAsia Facilities and Services Available at Pointe-à-Pitre International Airport
AirAsia provides various facilities and services at Pointe-à-Pitre International Airport to ensure a comfortable and convenient travel experience for its passengers. Some of these facilities and services include:-
- Check-in Counters: AirAsia operates check-in counters at Terminal 5, where passengers can check in for their flights, receive their boarding passes, and check their baggage.
-
- Self-Service Kiosks: In addition to check-in counters, AirAsia Terminal PTP may provide self-service kiosks for passengers to check in, select seats, and print boarding passes.
-
- Baggage Services: AirAsia Terminal PTP provides baggage services, including handling and storage, for passengers’ checked luggage. They also offer information on baggage allowances, fees, and restrictions.
-
- In-Flight Dining: AirAsia Terminal PTP offers a range of in-flight dining options, including meals, snacks, and beverages, for purchase during the flight.
-
- In-Flight Entertainment: Depending on the aircraft, AirAsia may provide in-flight entertainment options, such as movies, TV shows, music, and games, for passengers to enjoy during their flight.
-
- Customer Service: AirAsia Terminal PTP provides customer service through various channels, including in-person assistance at the airport, phone hotlines, and digital platforms such as email and live chat.
Why Must You Choose AirAsia PTP Terminal?
Choosing the AirAsia PTP Terminal for your travel needs offers several advantages:-
- Convenient Location: The PTP AirAsia Terminal is located at Pointe-à-Pitre International Airport, one of the busiest airports in the Guadeloupe, providing easy access to various domestic and international destinations.
-
- Wide Range of Destinations: PTP AirAsia Terminal operates flights to numerous destinations worldwide, offering passengers a wide range of travel options.
-
- Low-Cost Fares: Known as the world’s best low-cost airline, PTP AirAsia Terminal offers affordable fares, making air travel accessible to a broader range of passengers.
-
- Quality Service: Despite being a low-cost airline, AirAsia maintains high standards of service, ensuring a comfortable and enjoyable travel experience for passengers.
-
- Modern Facilities: AirAsia operates at PTP AirAsia Terminal, a modern and well-equipped facility that provides a range of services and amenities for passengers, including shops, restaurants, lounges, and more.
-
- Special Assistance: PTP AirAsia Terminal offers special assistance to passengers with specific needs, ensuring a smooth and hassle-free travel experience for everyone.
-
- In-Flight Dining and Entertainment: PTP AirAsia Terminal provides in-flight dining options and entertainment, making the journey more enjoyable for passengers.
Parking and Transportation at Pointe-à-Pitre International Airport
Pointe-à-Pitre International Airport (PTP) offers various parking and transportation options for passengers: Parking:| Short-term parking | Long-term parking | Valet parking |
| PTP provides short-term parking lots near the terminals for quick pick-ups and drop-offs. | PTP offers long-term parking options, such as economy parking lots and garages, for passengers who need to leave their vehicles at the airport for an extended period. | PTP also provides valet parking services at select terminals for passengers who prefer a more convenient parking option. |
| Subway | PTP is connected to the Pointe-à-Pitre City subway system via the AirTrain, which transports passengers from the airport to the Howard Beach or Jamaica subway stations. |
| Bus | Several public bus lines serve PTP, connecting the airport to various locations in Pointe-à-Pitre City and beyond. |
| Rail | The Long Island Rail Road (LIRR) provides train service to and from PTP, connecting the airport to several locations in Long Island and Pointe-à-Pitre City. |
| Taxis | PTP has designated taxi stands outside each terminal, providing passengers with a convenient and reliable transportation option. |
| Rideshare services | Rideshare companies such as Uber and Lyft also operate at PTP, offering passengers an alternative to taxis. |
| Car Rentals | Several car rental companies operate at PTP, providing passengers with the option to rent a vehicle for their trip. |
Nearby Hotels and Accommodation at Pointe-à-Pitre International Airport
There are several hotels and accommodations located near Pointe-à-Pitre International Airport (PTP) for passengers who need a place to stay before or after their flight:| TWA Hotel | Located at PTP’s Terminal 5, the TWA Hotel offers a unique and luxurious experience for passengers. Located at PTP’s Terminal 5, the TWA Hotel offers a unique and luxurious experience for passengers. The hotel features a rooftop pool, restaurants, and a cocktail lounge, as well as a fitness center and meeting spaces. |
| Courtyard by Marriott PTP Airport | This hotel is located just a few minutes from PTP airport and offers free shuttle service to and from the airport. The hotel features comfortable rooms, a fitness center, a restaurant, and meeting spaces. |
| Hilton Pointe-à-Pitre PTP Airport | The Hilton PTP Airport is located just a few miles from the airport and offers free shuttle service to and from the airport. The hotel features comfortable rooms, a fitness center, a restaurant, and meeting spaces. |
| Fairfield Inn & Suites by Marriott PTP Airport | This hotel is located just a few miles from PTP airport and offers free shuttle service to and from the airport. The hotel features comfortable rooms, a fitness center, and a complimentary breakfast. |
| Crowne Plaza PTP Airport Pointe-à-Pitre | The Crowne Plaza PTP Airport is located just a few miles from the airport and offers free shuttle service to and from the airport. The hotel features comfortable rooms, a fitness center, a restaurant, and meeting spaces. |
Special Assistance at Pointe-à-Pitre International Airport (PTP)
Pointe-à-Pitre International Airport (PTP) offers special assistance to passengers with disabilities or special needs to ensure a smooth and comfortable travel experience. Here are some of the services available:| Wheelchair Assistance | PTP provides wheelchair assistance to passengers who need it, including help with boarding and disembarking the aircraft. Passengers can request wheelchair assistance through their airline or at the airport’s information desk. |
| Accessible Restrooms | PTP has accessible restrooms located throughout the airport, including in the terminals and near the gates. |
| TTY Phones | PTP has TTY phones available for passengers who are deaf or hard of hearing. |
| Service Animals | PTP allows service animals to accompany passengers with disabilities in the airport and on flights. |
| Visual Paging | PTP offers visual paging services for passengers who are deaf or hard of hearing. |
| Accessible Transportation | PTP has accessible transportation options available, including accessible taxis and buses. |
AirAsia Lounges and Waiting Areas at Pointe-à-Pitre International Airport
AirAsia operate its own lounges at Pointe-à-Pitre International Airport (PTP). Passengers traveling with AirAsia can access the lounges and waiting areas available at PTP airport through various means. Here are some options:| Priority Pass | Priority Pass is a membership program that provides access to airport lounges worldwide, including at PTP Passengers can purchase a membership or receive one through certain credit cards or travel programs. |
| Airline Lounges | Several airlines operate lounges at PTP, including American Airlines, Delta Air Lines, and British Airways. Passengers can access these lounges through their airline’s membership program or by purchasing a day pass. |
| Public Waiting Areas | PTP has public waiting areas located throughout the airport, including in the terminals and near the gates. These areas offer seating, charging stations, and other amenities for passengers to use while waiting for their flight. |
| Airport Restaurants and Shops | PTP has a variety of restaurants and shops located throughout the airport, offering passengers a range of dining and shopping options. |
FAQs on PTP Airport Terminal AirAsia
AirAsia operates out of Terminal 5 at Pointe-à-Pitre International Airport (PTP).
The AirAsia check-in counter is located in Terminal 5 at PTP airport.
No, PTP does not have a dedicated AirAsia lounge. However, passengers can access other lounges and waiting areas through various means, such as Priority Pass or airline membership programs.
The AirAsia baggage claim area is located in the arrivals area of Terminal 5 at PTP airport.
Yes, there are several hotels located near PTP airport, including the TWA Hotel, Courtyard by Marriott PTP Airport, and Hilton Pointe-à-Pitre PTP Airport.
Currency exchange services are available at various locations throughout PTP airport, including in the terminals and near the gates.
The AirAsia ticket counter is located in Terminal 5 at PTP airport.
Yes, PTP offers free Wi-Fi throughout the airport.
Charging stations are available throughout PTP airport, including in the terminals and near the gates.
AirAsia recommends arriving at least three hours before your scheduled departure time for international flights.
Yes, you can bring food through security at PTP airport, but liquids are subject to certain restrictions.
Yes, luggage storage services are available at PTP airport, including in the terminals and near the gates.
The address of Terminal 5 at PTP airport is Aéroport Guadeloupe Pôle Caraïbes, 97139 Les Abymes, Guadeloupe.
The phone number for Terminal 5 at PTP airport is +590 590 21-1400.
PTP offers a range of amenities and services, including restaurants, shops, lounges, charging stations, Wi-Fi, and more.
Ground transportation options at Terminal 5 at PTP airport include taxis, buses, shuttles, and car rentals.
Yes, there are several nearby hotels and accommodations, including the TWA Hotel, Courtyard by Marriott PTP Airport, and Hilton Pointe-à-Pitre PTP Airport.
Special assistance is available at Terminal 5 at PTP airport for passengers with disabilities or special needs, including wheelchair assistance, visual paging, and accessible restrooms.
If your baggage is lost or delayed, you should report it to your airline’s baggage claim office located in the arrivals area of the terminal.
You can contact Terminal 5 at PTP airport by calling 590 590 21-1400 or visiting the airport’s official website for more information.
