
What is the Air China CTG Terminal Address and Location Map?
The Air China CTG Terminal is located at Terminal 1 of Rafael Núñez International Airport in Colombia.Crespo, Cartagena, Bolívar, Colombia
The Air China CTG Terminal is conveniently located within the Terminal 1 complex at CTG Airport. Passengers can easily navigate the terminal using the comprehensive terminal map, which is available on the Air China website and at the airport.Air China CTG Terminal Map
For a visual guide, you can refer to the CTG Airport’s official website or Air China’s website. These resources provide detailed terminal maps, highlighting the location of Terminal 1 and other important areas such as check-in counters, security checkpoints, lounges, and boarding gates. he specific location of the Air China terminal within Terminal 1 can be easily accessed through the terminal maps and wayfinding signage available at the airport. Passengers can use these resources to quickly identify the check-in counters, departure gates, and other facilities associated with the Air China operations at CTG.How to Contact Air China Terminal CTG?
To contact CTG Air China Terminal, you can call their customer service. This number is available for passengers seeking assistance with reservations, ticketing, or any other inquiries related to their travel with Air China.| Airport Name | Rafael Núñez International Airport |
| Rafael Núñez International Airport Address | Crespo, Cartagena, Bolívar, Colombia |
| Rafael Núñez International Airport Phone Number | +1-877-777-6741 / 57 5 6932828 |
| Air China Contact Number | 1800 200 6799 |
| Rafael Núñez International Airport Code | CTG |
| Air China Ticket Counter Hours | 24/7 |
| Type | International |
| Air China CTG Terminals | Terminal 1 |
| Air China Official Website | http://www.airchina.com.cn/ |
| Official YouTube | https://www.youtube.com/@airchina9999 |
| Official Twitter | https://twitter.com/airchina |
| Official Facebook | https://www.facebook.com/airchina |
| Official Instagram | https://www.instagram.com/airchinalimited/ |
CTG Air China Terminal Departure
The CTG Air China Terminal Departure is situated within the larger Terminal 1 complex at CTG Airport. Terminal 1 is one of the major terminals at CTG, serving a variety of international and domestic airlines, including Air China. Air China operates its flights out of the Terminal 1 facility at CTG Airport. This modern and spacious terminal offers a wide range of amenities and services to ensure a seamless departure experience for Air China passengers. Some key details about the Air China CTG Departure Terminal:-
- Check-in Counters: Air China’s check-in counters are located within the CTG Air China Terminal departures area, making it easy for passengers to drop off their luggage and complete the check-in process.
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- Security Checkpoints: Passengers departing on Air China flights will need to go through the security checkpoints located within CTG Air China Terminal before proceeding to their departure gates.
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- Departure Gates: The Air China departure gates are also situated within the Terminal 1 facility, allowing passengers to conveniently access their flights.
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- Amenities: CTG Air China Terminal offers a wide range of amenities for Air China passengers, including lounges, duty-free shops, restaurants, and other services to enhance the travel experience.
Air China CTG Terminal Arrivals
Passengers arriving on Air China flights will be welcomed at the CTG Air China Terminal facility at CTG Airport. This terminal is equipped with efficient immigration and customs processing, as well as convenient ground transportation options for onward travel. Some key details about the Air China CTG Arrivals Terminal:-
- Immigration and Customs: Upon arrival, passengers on Air China flights will need to go through the immigration and customs checkpoints located within CTG Air China Terminal . The CTG Air China Terminal is designed to handle the processing of international travelers in a timely and efficient manner.
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- Baggage Claim: The baggage claim area for Air China flights is also situated within the Terminal 1 facility, allowing passengers to easily retrieve their checked luggage.

Queries Handled by Air China CTG Terminal
The CTG Air China Terminal at Rafael Núñez International Airport (CTG) in Cartagena handles a wide range of queries and requests from its passengers. According to the information available on the Air China website, some of the key queries and services provided by the CTG Air China Terminal include:| Flight Information | Providing up-to-date information on flight schedules, arrivals, and departures Assisting passengers with flight check-in and boarding procedures |
| Ticket and Reservation Queries | Helping passengers with ticket bookings, changes, and cancellations Addressing inquiries related to fare classes, seat assignments, and upgrades |
| Baggage Assistance | Providing information on baggage allowances, handling, and tracking Assisting passengers with lost, delayed, or damaged baggage claims |
| Frequent Flyer Program | Answering queries related to Air China’s frequent flyer program, including account management and redemption of miles |
| General Customer Service | Addressing various other inquiries and concerns from passengers, such as airport facilities, ground transportation, and dining options |
Air China Facilities and Services Available at Rafael Núñez International Airport
Air China Terminal CTG offers a variety of facilities and services at Rafael Núñez International Airport (CTG) to ensure a comfortable and convenient travel experience for its passengers. Some of these facilities and services include:-
- Check-in options: Passengers can check in for their flights using self-service kiosks or at the Air China Terminal CTG check-in counter.
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- Baggage services: Air China Terminal CTG provides baggage drop-off counters for checked luggage and assistance with oversized or special baggage.
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- Special assistance: Air China Terminal CTG provides special assistance for passengers with reduced mobility, medical needs, or other special requirements, such as wheelchair services and medical equipment handling.
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- Unaccompanied minors: Air China Terminal CTG offers a special service for unaccompanied minors, ensuring their safety and well-being throughout their journey.
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- Priority boarding: Air China Terminal CTG offers priority boarding for eligible passengers, such as those with disabilities, families with young children, and premium cabin passengers.
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- In-flight services: Air China Terminal CTG offers a range of in-flight services, including meal options, entertainment systems, and duty-free shopping.
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- Customer service: Air China Terminal CTG representatives are available at the terminal to assist passengers with inquiries, issues, or feedback related to their travel experience.
Why Must You Choose Air China CTG Terminal?
Choosing the Air China Terminal CTG for your travel offers several benefits and advantages:-
- Convenient location: Air China Terminal CTG at CTG Airport is easily accessible via various transportation options, such as the Van Wyck Expressway (I-678), the CTG Expressway, and public transportation services like the AirTrain CTG and buses.
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- State-of-the-art facilities: Air China Terminal CTG is equipped with modern facilities, including self-service kiosks for check-in, baggage drop-off counters, security checkpoints, lounges, and boarding gates, ensuring a smooth and comfortable travel experience.
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- Wide range of amenities: The Air China Terminal CTG offers a variety of amenities, such as dining options, shopping outlets, restrooms, ATMs, currency exchange services, and more, catering to the diverse needs of passengers.
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- Seamless connections: Air China Terminal CTG serves as a major hub for international travel, providing seamless connections to various destinations around the world.
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- Excellent customer service: Air China Terminal CTG representatives are available at the terminal to assist passengers with inquiries, issues, or feedback related to their travel experience, ensuring a high level of customer satisfaction.
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- Special assistance: Air China Terminal CTG offers special assistance for passengers with reduced mobility, medical needs, or other special requirements, such as wheelchair services and medical equipment handling.
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- Priority boarding: Air China Terminal CTG offers priority boarding for eligible passengers, such as those with disabilities, families with young children, and premium cabin passengers.
Parking and Transportation at Rafael Núñez International Airport
Rafael Núñez International Airport (CTG) offers various parking and transportation options for passengers and visitors: Parking-
- Short-term parking: There are short-term parking lots available near each terminal for quick pick-ups and drop-offs.
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- Long-term parking: Long-term parking options are available for passengers who need to park their vehicles for an extended period. The airport’s official website provides information on long-term parking rates and locations.
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- Cell Phone Lot: A free cell phone waiting area is available for drivers picking up passengers, allowing them to wait until their party is ready for pickup.
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- AirTrain CTG: The AirTrain CTG is a free service that connects all airport terminals, parking lots, hotel shuttle areas, and rental car facilities. Passengers can also use the AirTrain CTG to connect to Cartagena City’s public transportation system, such as the Long Island Rail Road (LIRR) and the Cartagena City Subway.
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- Buses: Various bus services operate to and from CTG Airport, including city buses, express buses, and shuttle services. Passengers can find information on bus routes, schedules, and fares on the airport’s official website or by contacting the bus service providers directly.
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- Taxis: Taxis are readily available at CTG Airport, with designated taxi stands outside each terminal. Flat-rate fares are available for travel between CTG Airport and Manhattan.
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- Ride-hailing services: Services like Uber, Lyft, and Via operate at CTG Airport, offering passengers an alternative to traditional taxis. Passengers can request a ride using their smartphone app and meet their driver at a designated pickup location.
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- Car rentals: Several car rental companies operate at CTG Airport, offering a wide range of vehicles for passengers to rent. The rental car facilities are accessible via the AirTrain CTG, which connects to the terminals and parking lots.
Nearby Hotels and Accommodation at Rafael Núñez International Airport
Rafael Núñez International Airport (CTG) is surrounded by various hotels and accommodations, catering to the diverse needs and preferences of travelers. Some nearby hotels and accommodations include:-
- TWA Hotel: This unique hotel is located at CTG Airport’s Terminal 5 and offers a retro-themed experience with modern amenities. The hotel features a rooftop infinity pool, a fitness center, and several dining options.
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- Courtyard by Marriott Cartagena CTG Airport: Located near CTG Airport, this hotel offers complimentary shuttle service to and from the airport. The hotel features modern rooms, a fitness center, a bistro, and meeting spaces.
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- Hampton Inn NY-CTG: This hotel is conveniently located near CTG Airport and offers a free 24-hour airport shuttle service. The hotel features comfortable rooms, a fitness center, a business center, and a complimentary breakfast.
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- Hilton Cartagena CTG Airport: This hotel is located near CTG Airport and offers a free 24-hour airport shuttle service. The hotel features spacious rooms, a fitness center, a restaurant, and meeting spaces.
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- Fairfield Inn & Suites by Marriott Cartagena CTG Airport: This hotel is located near CTG Airport and offers a free 24-hour airport shuttle service. The hotel features comfortable rooms, a fitness center, a business center, and a complimentary breakfast.
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- Holiday Inn Express Cartagena CTG Airport Area: This hotel is conveniently located near CTG Airport and offers a free airport shuttle service. The hotel features modern rooms, a fitness center, a business center, and a complimentary breakfast.
Special Assistance at Rafael Núñez International Airport (CTG)
Rafael Núñez International Airport (CTG) offers special assistance to passengers with disabilities, medical conditions, or other special needs to ensure a comfortable and accessible travel experience. Some of the special assistance services available at CTG Airport include:-
- Wheelchair assistance: Passengers who require wheelchair assistance can request this service from their airline or the airport’s special assistance desk. Wheelchair assistance is available for passengers with mobility impairments, temporary injuries, or other medical conditions that make walking difficult.
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- Accessible parking: CTG Airport offers designated accessible parking spaces for passengers with disabilities. These spaces are located near the terminals and are clearly marked. Passengers must display a valid disabled parking permit to use these spaces.
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- TDD/TTY services: CTG Airport provides Telecommunications Devices for the Deaf (TDD) or Text Telephones (TTY) services for passengers who are deaf, hard of hearing, or have speech impairments. These devices allow passengers to communicate with airport staff and airline representatives.
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- Service animals: Passengers traveling with service animals are allowed to bring their animals into the airport and on the aircraft. Service animals must be trained to perform specific tasks for their owners and must be under the control of their owners at all times.
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- Medical facilities: CTG Airport has medical facilities available for passengers who require medical assistance. These facilities are equipped to handle emergencies and provide basic medical care.
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- Visual paging: CTG Airport offers visual paging services for passengers who are deaf or hard of hearing. This service allows passengers to receive important information and updates through visual displays.
Air China Lounges and Waiting Areas at Rafael Núñez International Airport
Air China operates a lounge at Rafael Núñez International Airport (CTG) for eligible passengers to relax and refresh during their travels. The Air China Lounge is located in Terminal 1, which is the terminal used by Air China for its operations at CTG Airport. The Air China Lounge offers a range of amenities to ensure a comfortable and enjoyable experience for its guests. Some of the amenities available at the Air China Lounge include:-
- Comfortable seating: The lounge features comfortable seating areas, including armchairs and sofas, where passengers can relax before their flight.
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- Complimentary food and beverages: The lounge offers a selection of complimentary food and beverages, including snacks, meals, and beverages, to keep passengers refreshed during their wait.
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- Wi-Fi access: The lounge provides complimentary Wi-Fi access, allowing passengers to stay connected and productive during their wait.
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- Business facilities: The lounge offers business facilities, such as workstations, printers, and fax machines, to help passengers stay productive while traveling.
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- Entertainment: The lounge features a range of entertainment options, including TVs, magazines, and newspapers, to keep passengers entertained during their wait.
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- Showers: The lounge offers shower facilities, allowing passengers to freshen up before their flight.
FAQs on CTG Airport Terminal Air China
Air China operates out of Terminal 1 at Rafael Núñez International Airport (CTG).
The Air China check-in counter is located in Terminal 1 at CTG Airport.
Yes, Air China operates a lounge in Terminal 1 at CTG Airport.
The Air China baggage claim area is located in Terminal 1 at CTG Airport.
Yes, several hotels are located near CTG Airport, including the TWA Hotel, Courtyard by Marriott Cartagena CTG Airport, Hampton Inn NY-CTG, Hilton Cartagena CTG Airport, and Fairfield Inn & Suites by Marriott Cartagena CTG Airport.
Currency exchange kiosks are available throughout CTG Airport, including in Terminal 1.
The Air China ticket counter is located in Terminal 1 at CTG Airport.
Yes, free Wi-Fi is available throughout CTG Airport.
Charging stations are available throughout CTG Airport, including in Terminal 1.
Passengers are advised to arrive at CTG Airport at least 3 hours before their scheduled departure time for international flights.
Yes, passengers are allowed to bring food through security at CTG Airport. However, liquids, gels, and aerosols are subject to the 3-1-1 rule.
Yes, luggage storage facilities are available at CTG Airport.
The address of Terminal 1 at CTG Airport is Crespo, Cartagena, Bolívar, Colombia.
The phone number for Air China’s customer service is 57 5 6932828.
CTG Airport offers various amenities and services, including restaurants, shops, lounges, charging stations, currency exchange kiosks, luggage storage facilities, and special assistance for passengers with disabilities.
Ground transportation options at CTG Airport include taxis, ride-hailing services, buses, and the AirTrain CTG, which connects to the Cartagena City subway system.
Yes, several hotels are located near CTG Airport, including the TWA Hotel, Courtyard by Marriott Cartagena CTG Airport, Hampton Inn NY-CTG, Hilton Cartagena CTG Airport, and Fairfield Inn & Suites by Marriott Cartagena CTG Airport.
Air China provides special assistance for passengers with disabilities, including wheelchair assistance, visual paging, and TDD/TTY services.
Passengers should contact their airline’s baggage service office located in the baggage claim area of their arrival terminal. The airline will then provide instructions on how to file a claim and track the status of their lost or delayed baggage.
Passengers can contact Air China’s customer service at 57 5 6932828 for further assistance.
