
What is the Aeromaxico HAV Terminal Address and Location Map?
The Aeroméxico HAV Terminal address is Terminal 4, HAV International Airport:Avenida Van Troy y Final, Rancho Boyeros, Havana, Cuba
The Aeromaxico HAV Terminal is conveniently located within Terminal 4 at HAV Airport. Passengers can find their check-in counters, security checkpoints, and gate information using the terminal’s clear signage and wayfinding system.Aeromexico HAV Terminal Map
terminal 4 at HAV Airport is a modern and well-equipped facility that serves as a hub for several international airlines, including Aeromexico. The terminal offers a range of amenities and services to ensure a seamless travel experience for passengers. To help passengers navigate the terminal, a comprehensive map of Terminal 4 is available. This map provides detailed information on the layout of the terminal, including the locations of check-in counters, security checkpoints, gates, and various passenger services and amenities.How to Contact Aeromexico Terminal HAV?
If you need to contact Aeromexico Terminal at HAV Airport, there are several ways to get in touch with them.| Airport Name | José Martí International Airport |
| José Martí International Airport Address | Avenida Van Troy y Final, Rancho Boyeros, Havana, Cuba |
| José Martí International Airport Phone Number | +1-877-777-6741 / 53 7 2664644 |
| Aeromaxico Contact Number | 00 52 25551334000 |
| José Martí International Airport Code | HAV |
| Aeromexico Contact Number | 24/7 |
| Type | International |
| Aeromexico Official Website | Terminal 4 |
| Aeromaxico Official Website | http://aeromexico.com/ |
| Official YouTube | https://www.youtube.com/user/AeromexicoTV |
| Official Twitter | https://twitter.com/Aeromexico |
| Official Instagram | https://www.instagram.com/aeromexico |
HAV Aeromexico Terminal Departure
Aeroméxico operates all of its flights from Terminal 4 at José Martí International Airport (HAV) in Havana. Terminal 4 is one of the busiest terminals at HAV, serving over 21 million passengers annually. It is located in the south part of the airport and is easily accessible by various transportation options, including taxis, car services, public transportation, and airport shuttles. At Terminal 4, Aeroméxico offers a range of amenities and services to make your travel experience comfortable and convenient. Here are some of the key features of the Aeroméxico HAV Departure Terminal:-
- Check-in: Aeroméxico’s check-in counters are located in Zone 4 of Terminal 4. You can check in for your flight online using the Aeroméxico mobile app, or use the self-service kiosks at the terminal. The check-in counters open 3 hours before the scheduled departure time and close 60 minutes before departure.
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- Departure Gates: The departure gates for Aeroméxico flights are located in the Satellite area of Terminal 4, which is accessible via an underground train. The Satellite area has 16 departure gates, numbered from T4A to T4P. The train runs every few minutes, and the journey takes less than a minute.
Aeromexico HAV Terminal Arrivals
Aeromexico flights arriving at José Martí International Airport (HAV) in Havana City land at Terminal 4, which is the designated Aeromaxico Arrivals Terminal. Here are the key details about the Aeromexico HAV Arrivals Terminal:-
- Baggage Claim and Customs: Upon arrival, Aeromexico passengers can proceed to the designated baggage claim area within Terminal 4 to retrieve their checked luggage. The terminal also houses the Customs and Border Protection (CBP) facilities, where arriving international passengers must clear immigration and customs.

Queries Handled by Aeromexico HAV Terminal
Aeroméxico’s customer service at HAV Airport is available to assist you with a wide range of queries and services. Here are some of the queries that Aeroméxico can handle at the HAV Terminal:-
- Check-in: You can check in for your Aeroméxico flight at the HAV Terminal check-in counters, which are located in Zone 4 of Terminal 4. You can also check in online or using the Aeroméxico mobile app.
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- Baggage: If you have questions or concerns about your checked bags, you can visit the Aeroméxico baggage service office in Terminal 4. The baggage service office is located near the baggage claim area, and the staff can assist you with baggage inquiries, delayed or damaged bags, and other baggage-related issues.
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- Flight Information: If you need information about your Aeroméxico flight, such as the flight status, gate number, or departure time, you can visit the Aeroméxico customer service desk in Terminal 4. The staff can provide you with up-to-date flight information and assist you with any changes or delays.
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- Ticketing: If you have questions or concerns about your Aeroméxico ticket, such as ticket changes, cancellations, or refunds, you can visit the Aeroméxico customer service desk in Terminal 4. The staff can assist you with ticketing issues and provide you with the necessary information and options.
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- Loyalty Program: If you’re a member of Aeroméxico’s loyalty program, such as Club Premier, you can visit the Aeroméxico customer service desk in Terminal 4. The staff can assist you with loyalty program inquiries, such as earning and redeeming miles, account updates, and other related questions.
Aeromexico Facilities and Services Available at José Martí International Airport
Aeroméxico offers a range of facilities and services to its passengers at José Martí International Airport (HAV) in Havana. Here are some of the facilities and services available at the Aeroméxico HAV Terminal:-
- Check-in: Aeromexico Terminal HAV offers several check-in options at HAV Airport, including self-service kiosks, online check-in, and mobile check-in. You can check in for your flight from 24 hours to 4 hours before your scheduled departure time.
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- Baggage: Aeromexico Terminal HAV offers baggage services at HAV Airport, including checked baggage and carry-on baggage. You can check your bags at the Aeroméxico check-in counters in Zone 4 of Terminal 4. The baggage allowance varies depending on your destination and travel class, so it’s essential to check Aeroméxico’s baggage policy before you travel.
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- Security: Aeromexico Terminal HAV is committed to ensuring the security and safety of its passengers. You’ll need to go through security screening before you board your flight. The Transportation Security Administration (TSA) operates the security checkpoints at HAV Airport, and you’ll need to present a valid government-issued ID and your boarding pass.
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- Dining and Shopping: Aeromexico Terminal HAV at HAV Airport offers a wide range of dining and shopping options, including restaurants, cafes, and duty-free shops. You can enjoy a meal, a snack, or a drink while you wait for your flight to board.
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- Wi-Fi: Aeromexico Terminal HAV at HAV Airport offers free Wi-Fi to all passengers. You can connect to the Wi-Fi network using your device and enjoy high-speed internet access while you wait for your flight.
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- Customer Service: Aeroméxico’s customer service at HAV Airport is available to assist you with any questions or concerns you may have. You can visit the Aeroméxico customer service desk in Zone 4 of Terminal 4, or contact Aeroméxico’s customer service by phone or email.
Why Must You Choose Aeromaxico HAV Terminal?
There are several reasons why you should choose Aeroméxico’s HAV Terminal for your travel needs:-
- Convenient Location: HAV Aeromexico Terminal at HAV Airport is one of the busiest terminals at HAV, serving over 21 million passengers annually. It is located in the south part of the airport, and it’s easily accessible by various transportation options, including taxis, car services, public transportation, and airport shuttles.
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- Modern Facilities: HAV Aeromexico Terminal at HAV Airport is a state-of-the-art facility, with modern architecture and cutting-edge technology. The terminal has over 1 million square feet of space, with high ceilings and natural light. It offers a range of amenities and services, including dining, shopping, lounges, and Wi-Fi.
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- Smooth Check-in: HAV Aeromexico Terminal offers several check-in options at HAV Airport, including self-service kiosks, online check-in, and mobile check-in. You can check-in for your flight from 24 hours to 4 hours before your scheduled departure time, and avoid long queues and delays.
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- Ample Baggage Allowance: HAV Aeromexico Terminal offers a generous baggage allowance, depending on your destination and travel class. You can check your bags at the Aeroméxico check-in counters in Zone 4 of Terminal 4. The baggage allowance varies depending on your destination and travel class, so it’s essential to check Aeroméxico’s baggage policy before you travel.
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- Secure and Safe: HAV Aeromexico Terminal is committed to ensuring the security and safety of its passengers. You’ll need to go through security screening before you board your flight. The Transportation Security Administration (TSA) operates the security checkpoints at HAV Airport, and you’ll need to present a valid government-issued ID and your boarding pass.
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- Wide Range of Dining and Shopping Options: HAV Aeromexico Terminal at HAV Airport offers a wide range of dining and shopping options, including restaurants, cafes, and duty-free shops. You can enjoy a meal, a snack, or a drink while you wait for your flight to board.
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- Comfortable Lounges: If you’re a frequent flyer or traveling in a premium class, you can access the Terminal 4 lounges, such as the Delta Sky Club or the Airspace Lounge. These lounges offer comfortable seating, complimentary snacks and beverages, Wi-Fi, and other amenities.
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- Efficient Transportation: HAV Aeromexico Terminal at HAV Airport offers a range of transportation options, including taxis, car services, public transportation, and airport shuttles. You can take a taxi or a car service from the terminal to your destination in Havana City. The taxi fare from HAV to Manhattan is a flat rate of $52, plus tolls and tips. You can also take the AirTrain HAV, which connects all terminals, parking lots, and rental car facilities. The AirTrain stops at Terminal 4 on the Red and Blue lines, and you can transfer to the Havana City Subway or the Long Island Rail Road (LIRR) at Jamaica Station.
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- Convenient Parking: HAV Aeromexico Terminal at HAV Airport has a parking garage with over 2,000 parking spaces. You can park your car for a few hours or for several days. The parking garage offers hourly, daily, and weekly rates, and it has a convenient shuttle service to and from the terminal.
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- Reliable Customer Service: Aeroméxico’s customer service at HAV Airport is available to assist you with any questions or concerns you may have. You can visit the Aeroméxico customer service desk in Zone 4 of Terminal 4, or contact Aeroméxico’s customer service by phone or email.
Parking and Transportation at José Martí International Airport
José Martí International Airport (HAV) offers a range of parking and transportation options for passengers. Here are some of the parking and transportation options available at HAV Airport:-
- Short-term parking: Ideal for picking up or dropping off passengers, short-term parking is available in garages 1, 2, 4, 5, 7, and 8.
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- Long-term parking: Ideal for passengers who need to park their cars for an extended period, long-term parking is available in garages 1, 2, 4, 5, 7, and 8, and in the Economy Lot.
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- Valet parking: Valet parking is available in garages 1, 3, 6, and 7, and offers a convenient and time-saving option for passengers.
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- Taxis: Taxis are available outside each terminal, and the fare from HAV to Manhattan is a flat rate of $52, plus tolls and tip.
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- Car services: Car services, such as Uber and Lyft, are available at HAV Airport. You can request a ride using the Uber or Lyft app, and meet your driver at the designated pick-up area.
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- Public transportation: The AirTrain HAV connects all terminals, parking lots, and rental car facilities. The AirTrain stops at Terminal 4 on the Red and Blue lines, and you can transfer to the Havana City Subway or the Long Island Rail Road (LIRR) at the Jamaica Station.
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- Shuttles: Hotel shuttles and airport shuttles are available at HAV Airport. You can find the shuttle pick-up areas outside each terminal.
Nearby Hotels and Accommodation at José Martí International Airport
If you’re looking for nearby hotels and accommodation options at José Martí International Airport (HAV), there are several options available. Here are some of the nearby hotels and accommodations at HAV Airport:-
- TWA Hotel: The TWA Hotel is a newly renovated hotel located in the iconic TWA Flight Center at HAV Airport. The hotel offers a retro-style experience, with a mid-century modern design, a rooftop pool, and several dining options. The hotel is located within walking distance of Terminal 4.
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- Crowne Plaza HAV Airport: The Crowne Plaza HAV Airport is a full-service hotel located near Terminal 4. The hotel offers a free shuttle service to and from the terminal, as well as a fitness center, business center, and several dining options.
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- Hilton Havana HAV Airport: The Hilton Havana HAV Airport is a full-service hotel located near Terminal 4. The hotel offers a free shuttle service to and from the terminal, as well as a fitness center, business center, and several dining options.
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- Fairfield Inn by Marriott Havana HAV Airport: The Fairfield Inn by Marriott Havana HAV Airport is a moderately-priced hotel located near Terminal 4. The hotel offers a free shuttle service to and from the terminal, as well as a fitness center, business center, and complimentary breakfast.
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- Comfort Inn HAV Airport: The Comfort Inn HAV Airport is a budget-friendly hotel located near Terminal 4. The hotel offers a free shuttle service to and from the terminal, as well as a fitness center, business center, and complimentary breakfast.
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- La Quinta Inn by Wyndham Havana HAV Airport: The La Quinta Inn by Wyndham Havana HAV Airport is a budget-friendly hotel located near Terminal 4. The hotel offers a free shuttle service to and from the terminal, as well as a fitness center, business center, and complimentary breakfast.
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- Holiday Inn Express Havana HAV Airport Area: The Holiday Inn Express Havana HAV Airport Area is a moderately-priced hotel located near the airport. The hotel offers a free shuttle service to and from the terminal, as well as a fitness center, business center, and complimentary breakfast.
Special Assistance at José Martí International Airport (HAV)
José Martí International Airport (HAV) offers special assistance to passengers with disabilities or those who require additional help during their travel. Here are some of the special assistance services available at HAV Airport:-
- Accessible Parking: HAV Airport offers accessible parking spaces for passengers with disabilities. These spaces are available in all parking garages and lots and are located near the elevators and terminal entrances.
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- Wheelchair Assistance: HAV Airport offers wheelchair assistance to passengers who need help getting around the airport. You can request wheelchair assistance when you book your flight, or at the airport’s check-in counters. The airline staff can provide a wheelchair and assist you to and from your flight.
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- Assistive Listening Devices: HAV Airport offers assistive listening devices for passengers who are hard of hearing. These devices amplify sounds and can be used at the airport’s public address systems, ticket counters, and gate areas.
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- TTY/TDD Services: HAV Airport offers TTY/TDD services for passengers who are deaf or hard of hearing. These services allow passengers to communicate with airport staff using a keyboard and a text display.
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- Service Animal Relief Areas: HAV Airport offers service animal relief areas for passengers traveling with service animals. These areas are located throughout the airport and provide a convenient and hygienic place for service animals to relieve themselves.
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- Accessible Restrooms: HAV Airport offers accessible restrooms for passengers with disabilities. These restrooms are located throughout the airport and are equipped with grab bars, lowered sinks, and other accessible features.
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- Skycaps: HAV Airport offers skycaps, or curbside check-in services, for passengers who need help checking in their luggage or getting through the airport. Skycaps can assist passengers with disabilities, families with young children, and other passengers who need additional help.
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- Language Assistance: HAV Airport offers language assistance to passengers who speak languages other than English. The airport staff can provide translation services, bilingual customer service representatives, and other language assistance services.
Aeromexico Lounges and Waiting Areas at José Martí International Airport
Aeroméxico has its lounge at José Martí International Airport (HAV), but there are several lounges and waiting areas available for passengers to use while waiting for their flight. Here are some of the lounges and waiting areas available at HAV Airport:-
- Delta Sky Club: The Delta Sky Club is a premium lounge available to Delta and Aeroméxico passengers traveling in business class or with elite status. The lounge is located in Terminal 4 and offers a range of amenities, including complimentary food and beverages, Wi-Fi, workstations, and comfortable seating.
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- Airspace Lounge: The Airspace Lounge is a premium lounge available to passengers traveling in business class or with elite status. The lounge is located in Terminal 4 and offers a range of amenities, including complimentary food and beverages, Wi-Fi, workstations, and comfortable seating.
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- American Airlines Admirals Club: The American Airlines Admirals Club is a premium lounge available to American Airlines and Aeroméxico passengers traveling in business class or with elite status. The lounge is located in Terminal 8 and offers a range of amenities, including complimentary food and beverages, Wi-Fi, workstations, and comfortable seating.
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- Priority Pass Lounges: Priority Pass offers access to several lounges at HAV Airport, including the Wingtips Lounge, the Air France Lounge, and the Korean Air Lounge. These lounges offer a range of amenities, including complimentary food and beverages, Wi-Fi, workstations, and comfortable seating.
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- Terminal Waiting Areas: HAV Airport offers a range of waiting areas for passengers who do not have lounge access. These areas are located throughout the airport and offer comfortable seating, charging stations, and other amenities.
FAQs on HAV Airport Terminal Aeromexico
Aeromexico flights depart from Terminal 4 at José Martí International Airport (HAV).
The Aeromexico check-in counters are located within Terminal 4 at HAV Airport.
Yes, Aeromexico has a Salon Premier Lounge located within Terminal 4 at HAV Airport.
The Aeromexico baggage claim area is located within Terminal 4 at HAV Airport.
Yes, HAV Airport has several on-site hotel options, including the TWA Hotel, which is located within the airport complex.
Currency exchange services are available at various locations throughout the terminals at HAV Airport.
The Aeromexico ticket counters are located within Terminal 4 at HAV Airport.
Yes, HAV Airport offers free Wi-Fi throughout the terminals for passengers.
Charging stations are available at various locations throughout the terminals at HAV Airport.
Aeromexico recommends arriving at the HAV Terminal at least 2 hours before your scheduled departure time for international flights.
Yes, passengers are generally allowed to bring food through security at HAV Airport, subject to TSA regulations.
Yes, HAV Airport offers luggage storage and left luggage services for passengers.
The Aeromexico HAV Terminal address is Avenida Van Troy y Final, Rancho Boyeros, Havana, Cuba.
The Aeromexico HAV Terminal Phone Number is 53 7 2664644.
HAV Airport offers a wide range of amenities and services, including dining options, shopping, lounges, currency exchange, and various passenger assistance facilities.
The Aeromexico HAV Terminal provides easy access to various ground transportation options, including the AirTrain, taxis, ride-sharing services, and shuttle buses.
Yes, there are several hotels located in close proximity to the HAV Airport, including options like the Courtyard by Marriott, Hilton Garden Inn, and Sheraton HAV Airport Hotel.
The Aeromexico HAV Terminal offers a range of special assistance services, including support for passengers with disabilities, unaccompanied minors, medical needs, dietary requirements, and language assistance.
Passengers can report any issues with lost or delayed baggage to the Aeromexico staff at the HAV Terminal, who will assist with the claims process.
Passengers can contact the Aeromexico HAV Terminal by calling the dedicated phone number at 53 7 2664644, or by visiting the airline’s customer service desks within Terminal 4.
