As a leading international airline, Aeromaxico is proud to offer its services at the São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) in São Paulo City. The Aeromaxico GRU Terminal is a vital hub for the airline, connecting passengers to destinations across Mexico, Latin America, and beyond.
Aeromexico GRU Terminal - São Paulo/Guarulhos–Governador André Franco Montoro International Airport
At Terminal 4, you can enjoy world-class amenities such as duty-free shopping, dining, and lounges. The terminal also offers free Wi-Fi, charging stations, and currency exchange services.

What is the Aeromaxico GRU Terminal Address and Location Map?

The Aeroméxico GRU Terminal address is Terminal 4, GRU International Airport:

Rod. Hélio Smidt, s/n – Cumbica, Guarulhos – SP, Brazil

The Aeromaxico GRU Terminal is conveniently located within Terminal 4 at GRU Airport. Passengers can find their check-in counters, security checkpoints, and gate information using the terminal’s clear signage and wayfinding system.

Aeromexico GRU Terminal Map

terminal 4 at GRU Airport is a modern and well-equipped facility that serves as a hub for several international airlines, including Aeromexico. The terminal offers a range of amenities and services to ensure a seamless travel experience for passengers. To help passengers navigate the terminal, a comprehensive map of Terminal 4 is available. This map provides detailed information on the layout of the terminal, including the locations of check-in counters, security checkpoints, gates, and various passenger services and amenities.

How to Contact Aeromexico Terminal GRU?

If you need to contact Aeromexico Terminal at GRU Airport, there are several ways to get in touch with them.
Airport Name São Paulo/Guarulhos–Governador André Franco Montoro International Airport
São Paulo/Guarulhos–Governador André Franco Montoro International Airport Address Rod. Hélio Smidt, s/n – Cumbica, Guarulhos – SP, Brazil
São Paulo/Guarulhos–Governador André Franco Montoro International Airport Phone Number +1-877-445-3112 /  55 11 2445-2945
Aeromaxico Contact Number 00 52 25551334000
São Paulo/Guarulhos–Governador André Franco Montoro International Airport Code GRU
Aeromexico Contact Number 24/7
Type International
Aeromexico Official Website Terminal 4
Aeromaxico Official Website http://aeromexico.com/
Official YouTube https://www.youtube.com/user/AeromexicoTV
Official Twitter https://twitter.com/Aeromexico
Official Instagram https://www.instagram.com/aeromexico
There are several ways to contact Aeroméxico at GRU Airport. You can call their terminal phone number, visit their customer service desk, check in online or using the mobile app, or contact them by email or social media. The Aeroméxico staff is available to assist you with any questions or concerns you may have, ensuring a smooth and comfortable travel experience.

GRU Aeromexico Terminal Departure

Aeroméxico operates all of its flights from Terminal 4 at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) in São Paulo. Terminal 4 is one of the busiest terminals at GRU, serving over 21 million passengers annually. It is located in the south part of the airport and is easily accessible by various transportation options, including taxis, car services, public transportation, and airport shuttles. At Terminal 4, Aeroméxico offers a range of amenities and services to make your travel experience comfortable and convenient. Here are some of the key features of the Aeroméxico GRU Departure Terminal:
    • Check-in: Aeroméxico’s check-in counters are located in Zone 4 of Terminal 4. You can check in for your flight online using the Aeroméxico mobile app, or use the self-service kiosks at the terminal. The check-in counters open 3 hours before the scheduled departure time and close 60 minutes before departure.
    • Departure Gates: The departure gates for Aeroméxico flights are located in the Satellite area of Terminal 4, which is accessible via an underground train. The Satellite area has 16 departure gates, numbered from T4A to T4P. The train runs every few minutes, and the journey takes less than a minute.
Aeroméxico operates all of its flights from Terminal 4 at GRU Airport. The terminal offers a range of amenities and services, including check-in counters, departure gates, dining, shopping, lounges, transportation, and parking. The Aeroméxico staff is available to assist you with any questions or concerns you may have, ensuring a smooth and comfortable travel experience.

Aeromexico GRU Terminal Arrivals

Aeromexico flights arriving at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) in São Paulo City land at Terminal 4, which is the designated Aeromaxico Arrivals Terminal. Here are the key details about the Aeromexico GRU Arrivals Terminal:
    • Baggage Claim and Customs: Upon arrival, Aeromexico passengers can proceed to the designated baggage claim area within Terminal 4 to retrieve their checked luggage. The terminal also houses the Customs and Border Protection (CBP) facilities, where arriving international passengers must clear immigration and customs.
By arriving at the Aeromexico GRU Arrivals Terminal, passengers can seamlessly transition from their flight to their onward journey, benefiting from the terminal’s efficient operations and comprehensive services.
Aeromexico GRU Terminal - São Paulo/Guarulhos–Governador André Franco Montoro International Airport

Queries Handled by Aeromexico GRU Terminal

Aeroméxico’s customer service at GRU Airport is available to assist you with a wide range of queries and services. Here are some of the queries that Aeroméxico can handle at the GRU Terminal:
    • Check-in: You can check in for your Aeroméxico flight at the GRU Terminal check-in counters, which are located in Zone 4 of Terminal 4. You can also check in online or using the Aeroméxico mobile app.
    • Baggage: If you have questions or concerns about your checked bags, you can visit the Aeroméxico baggage service office in Terminal 4. The baggage service office is located near the baggage claim area, and the staff can assist you with baggage inquiries, delayed or damaged bags, and other baggage-related issues.
    • Flight Information: If you need information about your Aeroméxico flight, such as the flight status, gate number, or departure time, you can visit the Aeroméxico customer service desk in Terminal 4. The staff can provide you with up-to-date flight information and assist you with any changes or delays.
    • Ticketing: If you have questions or concerns about your Aeroméxico ticket, such as ticket changes, cancellations, or refunds, you can visit the Aeroméxico customer service desk in Terminal 4. The staff can assist you with ticketing issues and provide you with the necessary information and options.
    • Loyalty Program: If you’re a member of Aeroméxico’s loyalty program, such as Club Premier, you can visit the Aeroméxico customer service desk in Terminal 4. The staff can assist you with loyalty program inquiries, such as earning and redeeming miles, account updates, and other related questions.
Aeroméxico’s customer service at GRU Airport can handle a wide range of queries and services, including check-in, baggage, flight information, special assistance, ticketing, and loyalty program inquiries. The Aeroméxico staff is available to assist you with any questions or concerns you may have, ensuring a smooth and comfortable travel experience.

Aeromexico Facilities and Services Available at São Paulo/Guarulhos–Governador André Franco Montoro International Airport

Aeroméxico offers a range of facilities and services to its passengers at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) in São Paulo. Here are some of the facilities and services available at the Aeroméxico GRU Terminal:
    • Check-in: Aeromexico Terminal GRU offers several check-in options at GRU Airport, including self-service kiosks, online check-in, and mobile check-in. You can check in for your flight from 24 hours to 4 hours before your scheduled departure time.
    • Baggage: Aeromexico Terminal GRU offers baggage services at GRU Airport, including checked baggage and carry-on baggage. You can check your bags at the Aeroméxico check-in counters in Zone 4 of Terminal 4. The baggage allowance varies depending on your destination and travel class, so it’s essential to check Aeroméxico’s baggage policy before you travel.
    • Security: Aeromexico Terminal GRU is committed to ensuring the security and safety of its passengers. You’ll need to go through security screening before you board your flight. The Transportation Security Administration (TSA) operates the security checkpoints at GRU Airport, and you’ll need to present a valid government-issued ID and your boarding pass.
    • Dining and Shopping: Aeromexico Terminal GRU at GRU Airport offers a wide range of dining and shopping options, including restaurants, cafes, and duty-free shops. You can enjoy a meal, a snack, or a drink while you wait for your flight to board.
    • Wi-Fi: Aeromexico Terminal GRU at GRU Airport offers free Wi-Fi to all passengers. You can connect to the Wi-Fi network using your device and enjoy high-speed internet access while you wait for your flight.
    • Customer Service: Aeroméxico’s customer service at GRU Airport is available to assist you with any questions or concerns you may have. You can visit the Aeroméxico customer service desk in Zone 4 of Terminal 4, or contact Aeroméxico’s customer service by phone or email.
Aeroméxico offers a range of facilities and services at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) in São Paulo. These include check-in options, baggage services, security screening, dining and shopping, lounges, transportation, parking, Wi-Fi, and customer service. The Aeroméxico staff is available to assist you with any questions or concerns you may have, ensuring a smooth and comfortable travel experience.

Why Must You Choose Aeromaxico GRU Terminal?

There are several reasons why you should choose Aeroméxico’s GRU Terminal for your travel needs:
    • Convenient Location: GRU Aeromexico Terminal at GRU Airport is one of the busiest terminals at GRU, serving over 21 million passengers annually. It is located in the south part of the airport, and it’s easily accessible by various transportation options, including taxis, car services, public transportation, and airport shuttles.
    • Modern Facilities: GRU Aeromexico Terminal at GRU Airport is a state-of-the-art facility, with modern architecture and cutting-edge technology. The terminal has over 1 million square feet of space, with high ceilings and natural light. It offers a range of amenities and services, including dining, shopping, lounges, and Wi-Fi.
    • Smooth Check-in: GRU Aeromexico Terminal offers several check-in options at GRU Airport, including self-service kiosks, online check-in, and mobile check-in. You can check-in for your flight from 24 hours to 4 hours before your scheduled departure time, and avoid long queues and delays.
    • Ample Baggage Allowance: GRU Aeromexico Terminal offers a generous baggage allowance, depending on your destination and travel class. You can check your bags at the Aeroméxico check-in counters in Zone 4 of Terminal 4. The baggage allowance varies depending on your destination and travel class, so it’s essential to check Aeroméxico’s baggage policy before you travel.
    • Secure and Safe: GRU Aeromexico Terminal is committed to ensuring the security and safety of its passengers. You’ll need to go through security screening before you board your flight. The Transportation Security Administration (TSA) operates the security checkpoints at GRU Airport, and you’ll need to present a valid government-issued ID and your boarding pass.
    • Wide Range of Dining and Shopping Options: GRU Aeromexico Terminal at GRU Airport offers a wide range of dining and shopping options, including restaurants, cafes, and duty-free shops. You can enjoy a meal, a snack, or a drink while you wait for your flight to board.
    • Comfortable Lounges: If you’re a frequent flyer or traveling in a premium class, you can access the Terminal 4 lounges, such as the Delta Sky Club or the Airspace Lounge. These lounges offer comfortable seating, complimentary snacks and beverages, Wi-Fi, and other amenities.
    • Efficient Transportation: GRU Aeromexico Terminal at GRU Airport offers a range of transportation options, including taxis, car services, public transportation, and airport shuttles. You can take a taxi or a car service from the terminal to your destination in São Paulo City. The taxi fare from GRU to Manhattan is a flat rate of $52, plus tolls and tips. You can also take the AirTrain GRU, which connects all terminals, parking lots, and rental car facilities. The AirTrain stops at Terminal 4 on the Red and Blue lines, and you can transfer to the São Paulo City Subway or the Long Island Rail Road (LIRR) at Jamaica Station.
    • Convenient Parking: GRU Aeromexico Terminal at GRU Airport has a parking garage with over 2,000 parking spaces. You can park your car for a few hours or for several days. The parking garage offers hourly, daily, and weekly rates, and it has a convenient shuttle service to and from the terminal.
    • Reliable Customer Service: Aeroméxico’s customer service at GRU Airport is available to assist you with any questions or concerns you may have. You can visit the Aeroméxico customer service desk in Zone 4 of Terminal 4, or contact Aeroméxico’s customer service by phone or email.
There are many reasons why you should choose Aeroméxico’s GRU Terminal for your travel needs, including convenient location, modern facilities, smooth check-in, ample baggage allowance, secure and safe environment, a wide range of dining and shopping options, comfortable lounges, efficient transportation, convenient parking, and reliable customer service. The Aeroméxico staff is available to assist you with any questions or concerns you may have, ensuring a smooth and comfortable travel experience.

Parking and Transportation at São Paulo/Guarulhos–Governador André Franco Montoro International Airport

São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) offers a range of parking and transportation options for passengers. Here are some of the parking and transportation options available at GRU Airport:
    • Short-term parking: Ideal for picking up or dropping off passengers, short-term parking is available in garages 1, 2, 4, 5, 7, and 8.
    • Long-term parking: Ideal for passengers who need to park their cars for an extended period, long-term parking is available in garages 1, 2, 4, 5, 7, and 8, and in the Economy Lot.
    • Valet parking: Valet parking is available in garages 1, 3, 6, and 7, and offers a convenient and time-saving option for passengers.
    • Taxis: Taxis are available outside each terminal, and the fare from GRU to Manhattan is a flat rate of $52, plus tolls and tip.
    • Car services: Car services, such as Uber and Lyft, are available at GRU Airport. You can request a ride using the Uber or Lyft app, and meet your driver at the designated pick-up area.
    • Public transportation: The AirTrain GRU connects all terminals, parking lots, and rental car facilities. The AirTrain stops at Terminal 4 on the Red and Blue lines, and you can transfer to the São Paulo City Subway or the Long Island Rail Road (LIRR) at the Jamaica Station.
    • Shuttles: Hotel shuttles and airport shuttles are available at GRU Airport. You can find the shuttle pick-up areas outside each terminal.
São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) offers a range of parking and transportation options for passengers. These include short-term and long-term parking, valet parking, taxis, car services, public transportation, and shuttles. The parking and transportation options at GRU Airport are designed to provide passengers with a convenient and stress-free travel experience.

Nearby Hotels and Accommodation at São Paulo/Guarulhos–Governador André Franco Montoro International Airport

If you’re looking for nearby hotels and accommodation options at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU), there are several options available. Here are some of the nearby hotels and accommodations at GRU Airport:
    • TWA Hotel: The TWA Hotel is a newly renovated hotel located in the iconic TWA Flight Center at GRU Airport. The hotel offers a retro-style experience, with a mid-century modern design, a rooftop pool, and several dining options. The hotel is located within walking distance of Terminal 4.
    • Crowne Plaza GRU Airport: The Crowne Plaza GRU Airport is a full-service hotel located near Terminal 4. The hotel offers a free shuttle service to and from the terminal, as well as a fitness center, business center, and several dining options.
    • Hilton São Paulo GRU Airport: The Hilton São Paulo GRU Airport is a full-service hotel located near Terminal 4. The hotel offers a free shuttle service to and from the terminal, as well as a fitness center, business center, and several dining options.
    • Fairfield Inn by Marriott São Paulo GRU Airport: The Fairfield Inn by Marriott São Paulo GRU Airport is a moderately-priced hotel located near Terminal 4. The hotel offers a free shuttle service to and from the terminal, as well as a fitness center, business center, and complimentary breakfast.
    • Comfort Inn GRU Airport: The Comfort Inn GRU Airport is a budget-friendly hotel located near Terminal 4. The hotel offers a free shuttle service to and from the terminal, as well as a fitness center, business center, and complimentary breakfast.
    • La Quinta Inn by Wyndham São Paulo GRU Airport: The La Quinta Inn by Wyndham São Paulo GRU Airport is a budget-friendly hotel located near Terminal 4. The hotel offers a free shuttle service to and from the terminal, as well as a fitness center, business center, and complimentary breakfast.
    • Holiday Inn Express São Paulo GRU Airport Area: The Holiday Inn Express São Paulo GRU Airport Area is a moderately-priced hotel located near the airport. The hotel offers a free shuttle service to and from the terminal, as well as a fitness center, business center, and complimentary breakfast.
There are several nearby hotels and accommodation options at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU). These include the TWA Hotel, Crowne Plaza GRU Airport, Hilton São Paulo GRU Airport, Fairfield Inn by Marriott São Paulo GRU Airport, Comfort Inn GRU Airport, La Quinta Inn by Wyndham São Paulo GRU Airport, and Holiday Inn Express São Paulo GRU Airport Area. These hotels offer a range of amenities, including free shuttle services, fitness centers, business centers, and complimentary breakfast. Whether you’re looking for a luxury experience or a budget-friendly option, there’s something for everyone near GRU Airport.

Special Assistance at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU)

São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) offers special assistance to passengers with disabilities or those who require additional help during their travel. Here are some of the special assistance services available at GRU Airport:
    • Accessible Parking: GRU Airport offers accessible parking spaces for passengers with disabilities. These spaces are available in all parking garages and lots and are located near the elevators and terminal entrances.
    • Wheelchair Assistance: GRU Airport offers wheelchair assistance to passengers who need help getting around the airport. You can request wheelchair assistance when you book your flight, or at the airport’s check-in counters. The airline staff can provide a wheelchair and assist you to and from your flight.
    • Assistive Listening Devices: GRU Airport offers assistive listening devices for passengers who are hard of hearing. These devices amplify sounds and can be used at the airport’s public address systems, ticket counters, and gate areas.
    • TTY/TDD Services: GRU Airport offers TTY/TDD services for passengers who are deaf or hard of hearing. These services allow passengers to communicate with airport staff using a keyboard and a text display.
    • Service Animal Relief Areas: GRU Airport offers service animal relief areas for passengers traveling with service animals. These areas are located throughout the airport and provide a convenient and hygienic place for service animals to relieve themselves.
    • Accessible Restrooms: GRU Airport offers accessible restrooms for passengers with disabilities. These restrooms are located throughout the airport and are equipped with grab bars, lowered sinks, and other accessible features.
    • Skycaps: GRU Airport offers skycaps, or curbside check-in services, for passengers who need help checking in their luggage or getting through the airport. Skycaps can assist passengers with disabilities, families with young children, and other passengers who need additional help.
    • Language Assistance: GRU Airport offers language assistance to passengers who speak languages other than English. The airport staff can provide translation services, bilingual customer service representatives, and other language assistance services.
São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) offers a range of special assistance services to passengers with disabilities or those who require additional help during their travel. These services include accessible parking, wheelchair assistance, assistive listening devices, TTY/TDD services, service animal relief areas, accessible restrooms, skycaps, and language assistance. The airport staff is committed to providing a welcoming and inclusive environment for all passengers, and is available to assist with any questions or concerns you may have.

Aeromexico Lounges and Waiting Areas at São Paulo/Guarulhos–Governador André Franco Montoro International Airport

Aeroméxico has its lounge at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU), but there are several lounges and waiting areas available for passengers to use while waiting for their flight. Here are some of the lounges and waiting areas available at GRU Airport:
    • Delta Sky Club: The Delta Sky Club is a premium lounge available to Delta and Aeroméxico passengers traveling in business class or with elite status. The lounge is located in Terminal 4 and offers a range of amenities, including complimentary food and beverages, Wi-Fi, workstations, and comfortable seating.
    • Airspace Lounge: The Airspace Lounge is a premium lounge available to passengers traveling in business class or with elite status. The lounge is located in Terminal 4 and offers a range of amenities, including complimentary food and beverages, Wi-Fi, workstations, and comfortable seating.
    • American Airlines Admirals Club: The American Airlines Admirals Club is a premium lounge available to American Airlines and Aeroméxico passengers traveling in business class or with elite status. The lounge is located in Terminal 8 and offers a range of amenities, including complimentary food and beverages, Wi-Fi, workstations, and comfortable seating.
    • Priority Pass Lounges: Priority Pass offers access to several lounges at GRU Airport, including the Wingtips Lounge, the Air France Lounge, and the Korean Air Lounge. These lounges offer a range of amenities, including complimentary food and beverages, Wi-Fi, workstations, and comfortable seating.
    • Terminal Waiting Areas: GRU Airport offers a range of waiting areas for passengers who do not have lounge access. These areas are located throughout the airport and offer comfortable seating, charging stations, and other amenities.
Aeroméxico has its own lounge at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU), there are several lounges and waiting areas available for passengers to use while waiting for their flight. These include the Delta Sky Club, the Airspace Lounge, the American Airlines Admirals Club, Priority Pass Lounges, and terminal waiting areas. These lounges and waiting areas offer a range of amenities, including comfortable seating, Wi-Fi, workstations, and complimentary food and beverages, and are designed to provide a relaxing and convenient environment for passengers.

FAQs on GRU Airport Terminal Aeromexico

What terminal does Aeromexico fly out of at GRU Airport?

Aeromexico flights depart from Terminal 4 at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU).

Where is the Aeromexico check-in counter at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU)?

The Aeromexico check-in counters are located within Terminal 4 at GRU Airport.

Does São Paulo/Guarulhos–Governador André Franco Montoro International Airport have an Aeromexico lounge?

Yes, Aeromexico has a Salon Premier Lounge located within Terminal 4 at GRU Airport.

Where can I find the Aeromexico baggage claim area at São Paulo/Guarulhos–Governador André Franco Montoro International Airport?

The Aeromexico baggage claim area is located within Terminal 4 at GRU Airport.

Does São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) have a hotel?

Yes, GRU Airport has several on-site hotel options, including the TWA Hotel, which is located within the airport complex.

Where can I exchange currency at GRU Airport?

Currency exchange services are available at various locations throughout the terminals at GRU Airport.

Where can I find the Aeromexico ticket counter at GRU Airport?

The Aeromexico ticket counters are located within Terminal 4 at GRU Airport.

Does São Paulo/Guarulhos–Governador André Franco Montoro International Airport have Wi-Fi?

Yes, GRU Airport offers free Wi-Fi throughout the terminals for passengers.

Where can I find a charging station at GRU Airport?

Charging stations are available at various locations throughout the terminals at GRU Airport.

How early should I arrive at GRU Airport for an Aeromexico flight?

Aeromexico recommends arriving at the GRU Terminal at least 2 hours before your scheduled departure time for international flights.

Can I bring food through security at GRU Airport?

Yes, passengers are generally allowed to bring food through security at GRU Airport, subject to TSA regulations.

Can I store my luggage at GRU Airport?

Yes, GRU Airport offers luggage storage and left luggage services for passengers.

What is the address of the Aeromexico GRU Terminal?

The Aeromexico GRU Terminal address is Rod. Hélio Smidt, s/n – Cumbica, Guarulhos – SP, Brazil.

What is the phone number for the Aeromexico GRU Terminal?

The Aeromexico GRU Terminal Phone Number is 55 11 2445-2945.

What amenities and services are available at the São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU)?

GRU Airport offers a wide range of amenities and services, including dining options, shopping, lounges, currency exchange, and various passenger assistance facilities.

What ground transportation options are available at the Aeromexico GRU Terminal?

The Aeromexico GRU Terminal provides easy access to various ground transportation options, including the AirTrain, taxis, ride-sharing services, and shuttle buses.

Are there any nearby hotels or accommodations for Aeromexico passengers at São Paulo/Guarulhos–Governador André Franco Montoro International Airport?

Yes, there are several hotels located in close proximity to the GRU Airport, including options like the Courtyard by Marriott, Hilton Garden Inn, and Sheraton GRU Airport Hotel.

What special assistance is available at the Aeromexico GRU Terminal?

The Aeromexico GRU Terminal offers a range of special assistance services, including support for passengers with disabilities, unaccompanied minors, medical needs, dietary requirements, and language assistance.

What is the process for handling lost or delayed baggage at the São Paulo/Guarulhos–Governador André Franco Montoro International Airport?

Passengers can report any issues with lost or delayed baggage to the Aeromexico staff at the GRU Terminal, who will assist with the claims process.

How can I contact the Aeromexico GRU Terminal for further assistance?

Passengers can contact the Aeromexico GRU Terminal by calling the dedicated phone number at 55 11 2445-2945, or by visiting the airline’s customer service desks within Terminal 4.

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