As Westjet Airlines, we are thrilled to announce the opening of our brand-new terminal at O.R. Tambo International Airport (JNB) in Johannesburg City. This state-of-the-art facility is designed to provide our passengers with a seamless and comfortable travel experience. Here, We’ll cover all the essential details you need to know about the Westjet JNB Terminal, including the terminal address, phone number, departure terminal, and a terminal map.
Westjet JNB Terminal - O.R. Tambo International Airport

What is the Westjet JNB Terminal Address and Location Map?

The Westjet JNB Terminal is located in Terminal 2 at O.R. Tambo International Airport (JNB). Here’s the complete address:

O R Tambo Airport Rd, Johannesburg, 1627, South Africa

The Westjet JNB Terminal is conveniently situated and easily accessible from all major highways and public transportation options in the Johannesburg City area. The terminal is located within the larger O.R. Tambo International Airport (JNB) complex, providing a seamless travel experience for our passengers.

Westjet JNB Terminal Location Map

To help passengers navigate the Westjet JNB Terminal, we have provided a comprehensive terminal map on our website. This interactive map showcases the location of all key amenities, including check-in counters, security checkpoints, gates, and passenger lounges. Passengers can refer to the Westjet JNB Terminal map on our website to plan their journey through the terminal and locate the various facilities and services available. This map ensures a smooth and efficient travel experience for all Westjet passengers departing from or arriving at the JNB airport.

How to Contact Westjet Terminal JNB?

If you need to contact Westjet regarding your flight or any other inquiries related to the Westjet Terminal at JNB, there are several ways to get in touch with them:
Airport Name O.R. Tambo International Airport
O.R. Tambo International Airport Address O R Tambo Airport Rd, Johannesburg, 1627, South Africa
O.R. Tambo International Airport Phone Number +1-877-445-3112 /  27 11 921 6262
Westjet Contact Number 00 1 403-444-2446
O.R. Tambo International Airport Code JNB
Westjet Ticket Counter Hours 24/7
Type International
Westjet JNB Terminals Terminal 2
Westjet Official Website https://www.westjet.com/
Official YouTube https://www.youtube.com/channel/
Official Twitter https://twitter.com/WestJet
Official Facebook https://www.facebook.com/westjet
Official Instagram https://www.instagram.com/westjet
By using any of these contact methods, you can get the help you need and ensure a smooth and stress-free travel experience with Westjet at JNB Airport.

JNB Westjet Terminal Departure

At Westjet, we are dedicated to providing our passengers with a smooth and efficient departure experience from the O.R. Tambo International Airport (JNB) in Johannesburg City. Our brand-new Westjet JNB Departure Terminal is designed to cater to all your pre-flight needs.
    • Location and Access: The Westjet JNB Departure Terminal is located at O R Tambo Airport Rd, Johannesburg, 1627, South Africa, within the larger JNB airport complex. The terminal is easily accessible from all major highways and public transportation options, ensuring a hassle-free journey for our passengers.
    • Check-in and Security: Upon arrival at the Westjet JNB Departure Terminal, you will find our dedicated check-in counters and kiosks, where our friendly staff will assist you with the check-in process. After completing the check-in, you can proceed to the security checkpoints, which are conveniently located within the terminal.
    • Boarding Gates: Once you’ve cleared security, you can make your way to the spacious and modern boarding gates. Our Westjet JNB Departure Terminal features state-of-the-art gate areas, equipped with comfortable seating, ample charging stations, and clear flight information displays to ensure a seamless boarding experience.
At Westjet, we are committed to making your travel experience exceptional. Our Westjet JNB Departure Terminal is designed to cater to all your needs, from check-in to boarding, ensuring a smooth and stress-free start to your journey.

Westjet JNB Terminal Arrivals

At Westjet, we understand the importance of a seamless and efficient arrival experience for our passengers. Our brand-new Westjet JNB Arrivals Terminal at the O.R. Tambo International Airport (JNB) in Johannesburg City is designed to provide you with a hassle-free journey from the moment you step off the plane.
    • Location and Access: The Westjet JNB Arrivals Terminal is conveniently located at O R Tambo Airport Rd, Johannesburg, 1627, South Africa, within the larger JNB airport complex. The terminal is easily accessible from all major highways and public transportation options, ensuring a smooth and convenient arrival for our passengers.
    • Baggage Claim: Upon disembarking your Westjet flight, you will be directed to our spacious and modern baggage claim area. Our baggage claim facilities are equipped with the latest technology to ensure prompt and efficient retrieval of your luggage.
    • Customs and Immigration: After collecting your belongings, you will proceed to the customs and immigration area, located within the Westjet JNB Arrivals Terminal. Our dedicated staff will guide you through the process, ensuring a seamless transition through immigration and customs.
At Westjet, we are committed to making your arrival at JNB Airport a smooth and stress-free experience. Our Westjet JNB Arrivals Terminal is designed to cater to all your needs, from baggage claim to customs and immigration, ensuring a seamless transition from your flight to your final destination.
Westjet JNB Terminal - O.R. Tambo International Airport

Queries Handled by Westjet JNB Terminal

The Westjet JNB Terminal, Terminal 2, is equipped to handle various queries and provide assistance to passengers. Here are some of the queries that can be handled by the Westjet JNB Terminal:
    • Check-in: JNB Westjet Terminal Passengers can check in for their Westjet flights at the check-in counters located in Terminal 2. The check-in counters open three hours before each flight’s scheduled departure time.
    • Baggage Assistance: JNB Westjet Terminal Passengers can seek assistance with their checked luggage at the baggage claim area located on the lower level of Terminal 2. Westjet staff can help with any issues or inquiries related to baggage, such as lost or delayed luggage.
    • Flight Information: The Westjet JNB Terminal provides up-to-date information about flight departures and arrivals, including gate changes, delays, or cancellations. Passengers can check the flight information displays located throughout Terminal 2 or ask Westjet staff for assistance.
    • Customer Service: The Westjet JNB Terminal has a customer service desk where passengers can seek assistance with any queries or issues related to their Westjet flight. The customer service desk is located in the departures area of Terminal 2.
By handling these queries and providing assistance, the Westjet JNB Terminal aims to ensure a comfortable and stress-free travel experience for all passengers.

Westjet Facilities and Services Available at O.R. Tambo International Airport

O.R. Tambo International Airport (JNB) offers various facilities and services that Westjet passengers can take advantage of. Here are some of the facilities and services available at JNB Airport for Westjet passengers:
    • Check-in: JNB Westjet Terminal provides check-in services at Terminal 2, where passengers can check in for their flights and drop off their checked luggage. The check-in counters open three hours before each flight’s scheduled departure time.
    • Security Screening: JNB Airport has dedicated security screening lanes for Westjet passengers in Terminal 2. Passengers are advised to arrive at the airport at least two hours before their scheduled departure time to allow sufficient time for security screening.
    • Baggage Claim: Westjet’s baggage claim area is located on the lower level of Terminal 2. Passengers can retrieve their checked luggage from the designated carousels after deplaning.
    • Airport Amenities: JNB Westjet Terminal offers a variety of amenities, including shops, restaurants, lounges, and charging stations. Passengers can enjoy a meal, shop for souvenirs, or relax in a lounge while waiting for their flight.
    • Wi-Fi: JNB Airport offers free Wi-Fi throughout the terminal, allowing passengers to stay connected while waiting for their flight.
    • Information Desk: JNB Westjet Terminal Passengers can seek assistance with any queries or issues related to their Westjet flight or JNB Airport at the information desk located in Terminal 2.
By offering these facilities and services, JNB Airport and Westjet aim to ensure a comfortable and convenient travel experience for all passengers.

Why Must You Choose Westjet JNB Terminal?

When traveling to or from O.R. Tambo International Airport (JNB) in Johannesburg City, choosing the Westjet JNB Terminal can offer several benefits to passengers. Here are some reasons why you might want to choose the Westjet JNB Terminal:
    • Convenience: The Westjet JNB Terminal, Terminal 2, is easily accessible from various parts of the airport and offers a range of facilities and services for passengers. Whether you need to check-in for your flight, go through security screening, or retrieve your checked luggage, Terminal 2 has everything you need in one place.
    • Efficiency: JNB Westjet Terminal is designed to handle large volumes of passengers efficiently. With dedicated check-in counters, security screening lanes, and baggage claim areas for Westjet passengers, you can expect a smooth and hassle-free experience when traveling with Westjet at JNB Airport.
    • Comfort: JNB Westjet Terminal offers a comfortable and relaxing environment for passengers. With a variety of amenities, including shops, restaurants, lounges, and charging stations, you can enjoy a meal, shop for souvenirs, or charge your devices while waiting for your flight.
    • Special Assistance: Westjet and JNB Airport provide special assistance to passengers with disabilities, medical conditions, or special needs. By choosing the Westjet JNB Terminal, you can expect a seamless experience when requesting assistance, whether it’s at the time of booking or upon arrival at the airport.
    • Reputation: JNB Westjet Terminal is a reputable and reliable airline that is committed to providing excellent customer service. By choosing the Westjet JNB Terminal, you can expect a high level of service and support throughout your journey.
Choosing the Westjet JNB Terminal offers convenience, efficiency, comfort, special assistance, ground transportation options, and a reputable airline, making it an excellent choice for passengers traveling to or from JNB Airport.

Parking and Transportation at O.R. Tambo International Airport

When traveling to or from O.R. Tambo International Airport (JNB) in Johannesburg City, parking and transportation can be a significant concern. Here are some parking and transportation options available at JNB Airport:
    • Parking: JNB Airport offers several parking options, including short-term parking, long-term parking, and economy parking. The short-term parking is located near the terminals and is ideal for dropping off or picking up passengers. Long-term parking is available in garages near each terminal and is suitable for passengers who need to park their cars for an extended period. The economy parking is located further from the terminals and is the most affordable option.
    • Shuttle Service: JNB Airport offers a free shuttle service that runs between the terminals and the parking garages. Passengers can also take advantage of the AirTrain, a free train service that connects all terminals, parking lots, and rental car facilities.
    • Taxis: Taxis are readily available at JNB Airport, and passengers can find them at the taxi stands located outside each terminal. The fare to Manhattan is a flat rate of $52, plus tolls and tip.
    • Ride-Hailing Services: Ride-hailing services, such as Uber and Lyft, are also available at JNB Airport. Passengers can request a ride using their smartphone apps and meet their drivers at the designated pickup areas located outside each terminal.
    • Public Transportation: JNB Westjet Terminal Passengers can take advantage of the Johannesburg City subway system to travel to and from JNB Airport. The subway station is located at the Howard Beach-JNB Airport station, and passengers can take the AirTrain to reach the station. The fare is $7.75, including the AirTrain and subway ride.
    • Car Rentals: JNB Airport offers a variety of car rental options, including Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, and Thrifty. Passengers can find the car rental facilities in the Federal Circle Station, which is accessible by the AirTrain.
    • Limousines and Shuttle Services: JNB Westjet Terminal Passengers can also arrange for limousine or shuttle services to Manhattan or other destinations. These services can be booked in advance or at the airport’s ground transportation desk.
By offering these parking and transportation options, JNB Airport aims to provide a convenient and stress-free experience for all passengers.

Nearby Hotels and Accommodation at O.R. Tambo International Airport

If you have an early morning flight or a long layover at O.R. Tambo International Airport (JNB) in Johannesburg City, staying at a nearby hotel can be a convenient option. Here are some nearby hotels and accommodations at JNB Airport:
    • TWA Hotel: The TWA Hotel is a newly renovated hotel located in the iconic TWA Flight Center building. The hotel features 512 retro-style rooms, a rooftop infinity pool, a museum, and several restaurants and bars. The hotel is connected to JNB Airport’s Terminal 5 via a pedestrian bridge.
    • Crowne Plaza JNB Airport Johannesburg City: The Crowne Plaza JNB Airport Johannesburg City is a 4-star hotel located near JNB Airport. The hotel features 336 spacious rooms, a fitness center, a restaurant, and a bar. The hotel offers a free shuttle service to and from JNB Airport.
    • Hilton Johannesburg JNB Airport: The Hilton Johannesburg JNB Airport is a 4-star hotel located near JNB Airport. The hotel features 860 modern rooms, a fitness center, a restaurant, and a bar. The hotel offers a free shuttle service to and from JNB Airport.
    • Holiday Inn Express JNB Airport Area: The Holiday Inn Express JNB Airport Area is a 3-star hotel located near JNB Airport. The hotel features 200 contemporary rooms, a fitness center, a business center, and a complimentary breakfast. The hotel offers a free shuttle service to and from JNB Airport.
    • Fairfield Inn by Marriott Johannesburg JNB Airport: The Fairfield Inn by Marriott Johannesburg JNB Airport is a 3-star hotel located near JNB Airport. The hotel features 154 spacious rooms, a fitness center, a business center, and a complimentary breakfast. The hotel offers a free shuttle service to and from JNB Airport.
    • La Quinta by Wyndham Johannesburg JNB Airport: The La Quinta by Wyndham Johannesburg JNB Airport is a 3-star hotel located near JNB Airport. The hotel features 127 comfortable rooms, a fitness center, a business center, and a complimentary breakfast. The hotel offers a free shuttle service to and from JNB Airport.
By offering these nearby hotels and accommodations, JNB Airport aims to provide a convenient and comfortable travel experience for all passengers.

Special Assistance at O.R. Tambo International Airport (JNB)

O.R. Tambo International Airport (JNB) in Johannesburg City offers special assistance to passengers with disabilities, medical conditions, or special needs. Here are some of the special assistance options available at JNB Airport:
    • Passenger Support Specialists: JNB Airport has a team of Passenger Support Specialists who are trained to assist passengers with disabilities, medical conditions, or special needs. Passengers can request assistance at the time of booking or upon arrival at the airport.
    • Wheelchair Service: JNB Airport offers wheelchair service to passengers who require assistance moving through the airport. Passengers can request wheelchair service at the time of booking or upon arrival at the airport.
    • Electric Cart Service: JNB Airport offers electric cart service to passengers who have difficulty walking long distances. Passengers can request electric cart service at the time of booking or upon arrival at the airport.
    • TTY/TDD Phones: JNB Airport offers TTY/TDD phones for passengers who are deaf or hard of hearing. These phones are located in each terminal and can be used to make calls within the airport or to external numbers.
    • Service Animal Relief Areas: JNB Airport offers service animal relief areas at each terminal. These areas are designated outdoor spaces where service animals can relieve themselves.
    • Accessible Parking: JNB Airport offers accessible parking spaces for passengers with disabilities in each parking garage. Passengers can access these spaces by using the elevators located in the garages.
    • Accessible Restrooms: JNB Airport offers accessible restrooms in each terminal. These restrooms are designed to accommodate passengers with disabilities and are equipped with grab bars and accessible sinks.
    • Assistive Listening Devices: JNB Airport offers assistive listening devices for passengers who are hard of hearing. These devices can be used in the boarding gate areas and are available upon request.
    • Oxygen Services: JNB Airport offers oxygen services for passengers who require medical oxygen. Passengers can arrange for oxygen services in advance or upon arrival at the airport.
    • Skycaps: JNB Airport offers Skycap services for passengers who require assistance with their luggage. Skycaps are available at the curbside check-in areas and can assist passengers with checking in, printing boarding passes, and loading luggage onto carts.
By offering these special assistance options, JNB Airport aims to provide a safe, comfortable, and convenient travel experience for all passengers, regardless of their abilities or needs.

Westjet Lounges and Waiting Areas at O.R. Tambo International Airport

Westjet, a Canadian low-cost airline, operates flights from Terminal 2 at O.R. Tambo International Airport (JNB) in Johannesburg City. While Westjet does not have a dedicated lounge at JNB Airport, there are several waiting areas and lounges available for passengers to relax and wait for their flights. Here are some of the options:
    • Terminal 2 Waiting Areas: Terminal 2 at JNB Airport offers several waiting areas for passengers, including seating areas, charging stations, and food and beverage options. Passengers can also access free Wi-Fi throughout the terminal.
    • Air France Lounge: The Air France Lounge is located in Terminal 1 at JNB Airport and is available to passengers traveling in business class or with certain elite status. The lounge features comfortable seating, complimentary food and beverages, Wi-Fi, and other amenities.
    • Delta Sky Club: The Delta Sky Club is located in Terminal 2 at JNB Airport and is available to passengers traveling in business class or with certain elite status. The lounge features comfortable seating, complimentary food and beverages, Wi-Fi, and other amenities.
    • Priority Pass Lounges: Priority Pass members can access several lounges at JNB Airport, including the Wingtips Lounge, the Airspace Lounge, and the Centurion Lounge. These lounges offer comfortable seating, complimentary food and beverages, Wi-Fi, and other amenities.
    • American Express Centurion Lounge: The American Express Centurion Lounge is located in Terminal 4 at JNB Airport and is available to passengers with an American Express Platinum or Centurion Card. The lounge features comfortable seating, complimentary food and beverages, Wi-Fi, and other amenities.
While Westjet does not have a dedicated lounge at JNB Airport, passengers can still access comfortable waiting areas and other lounges throughout the airport.

FAQs on JNB Airport Terminal Westjet

Here are the answers to the FAQs about the Westjet JNB Terminal:
What terminal does Westjet fly out of at JNB Airport?

Westjet flies out of Terminal 2 at O.R. Tambo International Airport (JNB).

Where is the Westjet check-in counter at O.R. Tambo International Airport (JNB)?

The Westjet check-in counter is located in Terminal 2, on the departure level near the entrance to the terminal.

Does O.R. Tambo International Airport have a Westjet lounge?

No, O.R. Tambo International Airport does not have a dedicated Westjet lounge. However, passengers can access the Air France Lounge, Delta Sky Club, Priority Pass Lounges, and American Express Centurion Lounge in Terminal 2.

Where can I find the Westjet baggage claim area at O.R. Tambo International Airport?

The Westjet baggage claim area is located in Terminal 2 on the arrivals level near the exit from the customs area.

Does O.R. Tambo International Airport (JNB) have a hotel?

Yes, there are several hotels located near JNB Airport, including the TWA Hotel, Crowne Plaza JNB Airport Johannesburg City, Hilton Johannesburg JNB Airport, Holiday Inn Express JNB Airport Area, Fairfield Inn by Marriott Johannesburg JNB Airport, and La Quinta by Wyndham Johannesburg JNB Airport.

Where can I exchange currency at JNB Airport?

Currency exchange services are available in Terminal 2 on the arrivals level near the exit from the customs area, as well as in several other locations throughout the airport.

Where can I find the Westjet ticket counter at JNB Airport?

The Westjet ticket counter is located in Terminal 2, on the departure level near the entrance to the terminal.

Does O.R. Tambo International Airport have Wi-Fi?

Yes, JNB Airport offers free Wi-Fi throughout the terminal. Passengers can connect to the “JNB Free Wi-Fi” network.

Where can I find a charging station at JNB Airport?

Charging stations are available throughout JNB Airport, including in the waiting areas in Terminal 2, as well as in other terminals and gate areas.

How early should I arrive at JNB Airport for a Westjet flight?

Westjet recommends arriving at the airport at least 2 hours before your scheduled departure time for domestic flights and 3 hours for international flights.

Can I bring food through security at JNB Airport?

Yes, passengers can bring food through security at JNB Airport. However, all food must be placed in a clear plastic bag and placed in a bin for X-ray screening.

Can I store my luggage at JNB Airport?

Yes, luggage storage services are available in Terminal 4 on the arrivals level near the baggage claim area.

What is the address of the Westjet JNB Terminal?

The Westjet JNB Terminal address is O R Tambo Airport Rd, Johannesburg, 1627, South Africa.

What is the phone number for the Westjet JNB Terminal?

The Westjet JNB Terminal Phone Number is 27 11 921 6262.

What amenities and services are available at the O.R. Tambo International Airport (JNB)?

JNB Airport offers a wide range of amenities and services, including restaurants and food courts, shops and retail outlets, duty-free shopping, currency exchange, ATMs, luggage storage, nursing rooms, pet relief areas, and more.

What ground transportation options are available at the Westjet JNB Terminal?

Ground transportation options at the Westjet JNB Terminal include taxis, ride-share services, public buses, airport shuttles, and car rental services.

Are there any nearby hotels or accommodations for Westjet passengers at O.R. Tambo International Airport?

Yes, there are several hotels located near JNB Airport, including the TWA Hotel, Crowne Plaza JNB Airport Johannesburg City, Hilton Johannesburg JNB Airport, Holiday Inn Express JNB Airport Area, Fairfield Inn by Marriott Johannesburg JNB Airport, and La Quinta by Wyndham Johannesburg JNB Airport.

What special assistance is available at the Westjet JNB Terminal?

Special assistance is available at the Westjet JNB Terminal for passengers with disabilities, including wheelchair service

What is the process for handling lost or delayed baggage at the O.R. Tambo International Airport?

Passengers can report any issues with their baggage at the Westjet JNB Terminal, where our staff will assist with tracking and resolving the matter.

How can I contact the Westjet JNB Terminal for further assistance?

Passengers can contact the Westjet JNB Terminal by calling 27 11 921 6262 or by visiting the customer service desks within the terminal.

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