VivaAerobus MEX Terminal – Mexico City International Airport

What is the VivaAerobus MEX Terminal Address and Location Map?

Av. Capitán Carlos León S/N, Peñón de los Baños, Venustiano Carranza, 15620 Mexico City, CDMX, Mexico

VivaAerobus MEX Terminal Map

How to Contact VivaAerobus Terminal MEX?

Departure VivaAerobus Terminal Departure

• • Location: MEX VivaAerobus Terminal is located on the south side of MEX Airport, accessible from the AirTrain MEX system.

• • Airlines: MEX VivaAerobus Terminal hosts a number of major international and domestic airlines, including VivaAerobus.

• • Amenities: The MEX VivaAerobus Terminal features restaurants, shops, lounges, and other passenger conveniences to ensure a comfortable travel experience.

• • Security Checkpoints: MEX VivaAerobus Terminal has multiple security checkpoints to efficiently process departing passengers.

• • Baggage Claim: Arriving passengers can access the baggage claim area within Terminal 5.

VivaAerobus MEX Terminal Arrivals

• • Baggage Claim: Arriving VivaAerobus passengers can collect their checked baggage from the baggage claim area within Terminal 5.

• • Customs and Immigration: After disembarking their flight, VivaAerobus passengers will proceed through the customs and immigration checkpoints located in Terminal 5.

Queries Handled by VivaAerobus MEX Terminal

• • Check-in: They can help with check-in procedures, baggage drop-off, and seat assignments.

• • Flight status: They can provide information on flight delays, cancellations, or any changes to the flight schedule.

• • Baggage: They can answer questions about baggage allowances, fees, and policies, as well as help with lost or damaged luggage.

• • Special assistance: They can provide assistance to passengers with special needs, such as wheelchair services, unaccompanied minors, or passengers with medical conditions.

• • Ticketing and reservations: They can assist with bookings, changes, or cancellations to flight reservations, as well as provide information on fare rules and ticket policies.

• • Connecting flights: They can provide guidance on connecting flights, including information on terminal changes, transfer times, and assistance with boarding passes.

• • General airport information: They can provide information on airport facilities, services, and amenities, as well as offer guidance on ground transportation options.

VivaAerobus Facilities and Services Available at Mexico City International Airport

• • Check-in counters: MEX VivaAerobus Terminal offers check-in counters for passengers who need assistance or prefer to check-in at the airport. Online check-in is also available for added convenience.

• • Baggage services: The MEX VivaAerobus Terminal provides baggage handling services, including baggage drop-off, baggage claim, and assistance with lost or damaged luggage.

• • Security screening: All passengers must pass through security checkpoints to access the departure gates. Terminal 5 has dedicated security lanes to expedite the process.

• • Dining and shopping: The MEX VivaAerobus Terminal offers a variety of restaurants, cafes, and shops for passengers to enjoy before their flight. Options range from quick snacks to full-service dining, as well as duty-free shopping.

• • Free Wi-Fi: MEX VivaAerobus Terminal provides complimentary Wi-Fi for passengers to stay connected during their time at the airport.

• • Restrooms and baby care facilities: Restrooms and baby changing facilities are available throughout the terminal for the convenience of passengers.

• • Information desks: There are information desks located throughout MEX VivaAerobus Terminal, where passengers can get assistance with flight information, airport facilities, and other general inquiries.

Why Must You Choose VivaAerobus MEX Terminal?

• • Convenient location: VivaAerobus operates from Terminal 5 at MEX, which is easily accessible and offers a wide range of amenities to make your travel experience comfortable and convenient.

• • Competitive pricing: VivaAerobus Terminal MEX is known for offering low-cost fares, making it an attractive option for budget-conscious travelers.

• • Variety of destinations: VivaAerobus Terminal MEX serves a variety of destinations, both domestic and international, giving passengers plenty of options for their travel plans.

• • Reliable service: VivaAerobus Terminal MEX has a reputation for providing reliable service, with a focus on safety and punctuality.

• • Friendly customer service: VivaAerobus’ customer service representatives are known for their friendly and helpful attitude, ensuring passengers have a positive experience when traveling with the airline.

• • Modern fleet: VivaAerobus Terminal MEX operates a modern fleet of aircraft, providing passengers with a comfortable and enjoyable flying experience.

• • Online booking and check-in: VivaAerobus Terminal MEX offers online booking and check-in services, making it easy and convenient for passengers to manage their flights and travel plans.

Parking and Transportation at Mexico City International Airport

• • Short-term parking: For short visits, passengers can use the short-term parking lots located near the terminals.

• • Long-term parking: For longer stays, passengers can use the long-term parking lots, which are located further away from the terminals but offer lower rates.

• • Valet parking: MEX also offers valet parking services for added convenience and time-saving.

• • AirTrain: The AirTrain is a free, automated train service that connects all of MEX’s terminals with the Long Island Rail Road (LIRR) and the Mexico City City subway system.

• • Buses: Several bus lines serve MEX, including the MTA Bus Company and the NYC Express Bus.

• • Taxis: Taxis are readily available at MEX, with designated taxi stands located outside each terminal.

• • Ride-sharing services: Ride-sharing services, such as Uber and Lyft, are also available at MEX. Passengers can request a ride using the service’s mobile app and meet their driver at a designated pick-up location.

• • Car rentals: MEX offers a variety of car rental options, with rental car desks located in each terminal.

• • Hotel shuttles: Many hotels near MEX offer shuttle services to and from the airport for their guests.

Nearby Hotels and Accommodation at Mexico City International Airport

• • Courtyard by Marriott Mexico City MEX Airport: This hotel is located just minutes from MEX and offers a free airport shuttle service. The hotel features modern rooms, a fitness center, and an on-site restaurant.

• • Fairfield Inn by Marriott Mexico City MEX Airport: This hotel is also located near MEX and offers a free airport shuttle service. The hotel features comfortable rooms, a fitness center, and a complimentary breakfast.

• • Hilton Mexico City MEX Airport: This hotel is located just a short drive from MEX and offers a free airport shuttle service. The hotel features spacious rooms, a fitness center, an indoor pool, and several on-site dining options.

• • Hampton Inn NY-MEX: This hotel is located near MEX and offers a free airport shuttle service. The hotel features comfortable rooms, a fitness center, and a complimentary breakfast.

• • Crowne Plaza MEX Airport Mexico City: This hotel is located just minutes from MEX and offers a free airport shuttle service. The hotel features modern rooms, a fitness center, an indoor pool, and several on-site dining options.

Special Assistance at Mexico City International Airport (MEX)

• • Wheelchair assistance: MEX provides wheelchair assistance to passengers who require it, both for boarding and deplaning. Passengers can request wheelchair assistance through their airline or at the airport.

• • Accessible restrooms: MEX has accessible restrooms throughout the airport, including in each terminal and in the AirTrain stations.

• • TDD/TTY services: MEX provides TDD/TTY services for passengers who are deaf or hard of hearing. These services are available at the information desks located in each terminal.

• • Service animal relief areas: MEX has designated service animal relief areas located in each terminal for passengers traveling with service animals.

• • Visual paging: MEX provides visual paging services for passengers who are deaf or hard of hearing. These services are available at the information desks located in each terminal.

• • Accessible parking: MEX offers accessible parking spaces in all airport parking lots for passengers with disabilities. These spaces are located close to the terminal entrances and are clearly marked.

• • Special assistance phones: MEX has special assistance phones located throughout the airport for passengers who require assistance. These phones provide direct access to airport staff who can provide assistance with mobility, communication, or other needs.

VivaAerobus Lounges and Waiting Areas at Mexico City International Airport

• • Seating areas: There are several seating areas throughout VivaAerobus Terminal MEX where passengers can wait for their flights.

• • Retail and dining options: VivaAerobus Terminal MEX offers a variety of retail and dining options, including duty-free shopping, cafes, and restaurants.

• • Wi-Fi: Free Wi-Fi is available throughout VivaAerobus Terminal MEX, allowing passengers to stay connected during their wait.

• • Charging stations: There are charging stations located throughout VivaAerobus Terminal MEX, where passengers can charge their electronic devices.

• • Restrooms: There are several restrooms located throughout VivaAerobus Terminal MEX, including accessible restrooms for passengers with disabilities.

• • Information desks: Information desks are located throughout VivaAerobus Terminal MEX, where passengers can get assistance with flight information, airport services, and other inquiries.

FAQs on MEX Airport Terminal VivaAerobus