United ROC Terminal – Greater Rochester International Airport

What is the United ROC Terminal Address and Location Map?

1200 Brooks Ave, Rochester, NY 14624, American States

United ROC Terminal Location Map

How to Contact United Terminal ROC?

ROC United Terminal Departure

• • Check-in and Security: ROC United Terminal Passengers can check-in for their United flights at the dedicated check-in counters located within Terminal 7. The terminal also features modern security checkpoints to ensure a smooth and expedited screening process.

• • Gate Areas: The United ROC Departure Terminal offers spacious and well-appointed gate areas, providing ample seating, charging stations, and other amenities to ensure a comfortable waiting experience for passengers.

• • Airline Lounges: United operates its own airline lounge within the departure terminal, offering premium passengers a quiet and relaxing space to unwind before their flight.

• • Dining and Retail: ROC United Terminal is equipped with a variety of dining and retail options, catering to the diverse needs and preferences of United passengers. From quick bites to full-service restaurants, and from duty-free shops to convenience stores, the terminal has it all.

United ROC Terminal Arrivals

• • Baggage Claim: Upon disembarking their flight, passengers can proceed to the spacious and well-organized baggage claim area within Terminal 7 to retrieve their checked luggage.

• • Customs and Immigration: The United ROC Arrivals Terminal features efficient customs and immigration facilities, ensuring a smooth and expedited process for passengers clearing international travel.

Queries Handled by United ROC Terminal

• • Flight Information: United Terminal ROC Passengers can inquire about flight status, delays, cancellations, or any other flight-related information.

• • Check-in Assistance: The customer service team can assist with the check-in process, including self-service kiosks and staffed check-in counters.

• • Baggage Inquiries: United Terminal ROC Passengers can inquire about baggage allowances, lost or delayed baggage, or oversized or special baggage handling.

• • Travel Documentation: The team can assist with questions regarding travel documents, such as passports, visas, and other required identification.

• • Airport Services: The customer service team can provide information on airport services, such as dining and shopping options, lounges, Wi-Fi, and ground transportation options.

• • MileagePlus Program: United Terminal ROC Passengers can inquire about the MileagePlus program, including earning and redeeming miles, elite status benefits, and other related questions.

United Facilities and Services Available at Greater Rochester International Airport

• • Check-in Facilities: United offers self-service kiosks and staffed check-in counters to facilitate a smooth and efficient check-in process for passengers.

• • United Club Lounge: United’s exclusive lounge, the United Club, is available for eligible passengers at Terminal 7. This lounge provides a comfortable space to relax, work, or dine before flights.

• • Dining and Retail: ROC United Terminal offers a variety of food and beverage options, as well as retail outlets, at Terminal 7 to cater to the diverse needs and preferences of its passengers.

• • Baggage Services: ROC United Terminal offers baggage handling services, including lost or delayed baggage assistance and oversized or special baggage handling.

• • Wi-Fi: ROC United Terminal provides complimentary Wi-Fi access at Terminal 7, allowing passengers to stay connected while waiting for their flights.

Why Must You Choose the United ROC Terminal?

• • Convenient Location: United’s ROC Terminal is conveniently located, making it easily accessible from various parts of Rochester City and the surrounding areas.

• • Comfortable and Modern Facilities: United’s ROC Terminal features modern facilities and amenities, including comfortable lounges, dining options, and retail outlets, to ensure a pleasant travel experience for passengers.

• • Dedicated Customer Service: United’s customer service team at ROC Terminal is dedicated to providing assistance and support to passengers, ensuring a smooth and hassle-free travel experience.

• • Wide Range of Destinations: United offers a wide range of destinations and flight options from ROC Airport, providing passengers with greater flexibility and convenience in planning their travel.

• • MileagePlus Program: United’s MileagePlus program offers passengers the opportunity to earn and redeem miles on flights, as well as enjoy various elite status benefits and perks.

• • Reliable and Trusted Airline: United is a reliable and trusted airline, with a strong commitment to safety, customer service, and operational excellence.

Parking and Transportation at Greater Rochester International Airport

• • Parking: ROC Airport offers several parking options for passengers, including short-term parking, long-term parking, and economy parking. Short-term parking is available near the terminal buildings, while long-term and economy parking are located further away from the terminals.

• • Taxi: Taxis are readily available at ROC Airport, and passengers can take a taxi to their desired destination in Rochester City or the surrounding areas.

• • Ride-Sharing Services: Ride-sharing services, such as Uber and Lyft, are available at ROC Airport and offer a convenient and affordable transportation option for passengers.

• • Public Transportation: The AirTrain ROC connects all the terminals at ROC Airport to the Long Island Rail Road (LIRR) and the Rochester City subway system, providing easy access to various parts of Rochester City and the surrounding areas.

• • Rental Cars: Several rental car companies operate at ROC Airport, providing passengers with the flexibility to rent a car for their travel needs.

• • Shuttle Services: Shuttle services, such as hotel shuttles and airport shuttles, are also available at ROC Airport for passengers who require transportation to and from the airport.

Nearby Hotels and Accommodation at Greater Rochester International Airport

Special Assistance at Greater Rochester International Airport (ROC)

• • Wheelchair Assistance: Passengers who require wheelchair assistance can request this service through their airline or at the airport. Wheelchair assistance is available from the curbside, through security, and to the boarding gate.

• • Escort Service: Passengers who require assistance with navigating the airport can request an escort service. Escort services are available to assist passengers from the curbside, through security, and to their boarding gate.

• • Visual Paging: Visual paging is available for passengers who are deaf or hard of hearing. Visual paging displays can be found throughout the airport, including in the terminal buildings and parking areas.

• • Service Animal Relief Areas: ROC Airport has designated service animal relief areas for passengers traveling with service animals. These areas are located both before and after security.

• • Accessible Restrooms: ROC Airport has accessible restrooms throughout the airport, including in the terminal buildings and parking areas.

• • TTY/TDD Service: TTY/TDD service is available for passengers who are deaf or hard of hearing. TTY/TDD phones can be found throughout the airport, including in the terminal buildings and parking areas.

• • Language Assistance: ROC Airport offers language assistance services for passengers who require translation or interpretation services. Language assistance is available in various languages, including Spanish, Chinese, and Russian.

United Lounges and Waiting Areas at Greater Rochester International Airport

• • United Club: Located in Terminal 7, the United Club is a lounge for eligible United passengers. The lounge offers amenities such as complimentary food and beverages, Wi-Fi, workspaces, and a relaxation area.

• • United Polaris Lounge: Located in Terminal 7, the United Polaris Lounge is a premium lounge for eligible United passengers. The lounge offers amenities such as a full-service restaurant, private daybeds, shower suites, and a relaxation area.

• • United Arrivals Lounge: Located in Terminal 7, the United Arrivals Lounge is a lounge for eligible United passengers arriving on international flights. The lounge offers amenities such as showers, a full-service bar, and a relaxation area.

• • United Premier Access Check-in: United Premier Access is a check-in service for eligible United passengers. Premier Access check-in provides expedited check-in, security, and boarding for passengers.

• • United Premier Access Boarding Area: The United Premier Access Boarding Area is a designated boarding area for eligible United passengers. Premier Access boarding provides priority boarding for passengers.

FAQs on ROC Airport Terminal United