+1-877-777-6741
What is the Swiss Airlines ROC Terminal Address and Location Map?
The Swiss Airlines ROC Terminal is located at Terminal 4 of the Greater Rochester International Airport (ROC), situated at the following address:1200 Brooks Ave, Rochester, NY 14624, American States
Terminal 4 at ROC Airport, where Swiss Airlines operates, is located on the south side of the airport grounds. Passengers can refer to the official ROC Airport terminal map to locate the Swiss Airlines ROC Terminal.Swiss Airlines ROC Terminal Location Map
The terminal map shows the layout of Terminal 4, including the Swiss Airlines check-in counters, gates, and other passenger facilities. Travelers can use this map to navigate the terminal and find their way to the Swiss Airlines departure and arrival areas.The terminal is easily accessible by various transportation options, including taxis, ride-sharing services, public buses, and the AirTrain ROC, which connects the airport terminals and nearby transportation hubs.How to Contact Swiss Airlines Terminal ROC?
To contact the Swiss Airlines Terminal at ROC Airport, passengers can use the following contact information:| Airport Name | Greater Rochester International Airport |
| Greater Rochester International Airport Address | 1200 Brooks Ave, Rochester, NY 14624, American States |
| Greater Rochester International Airport Phone Number | +1-877-445-3112 / 1 585-753-7000 |
| Swiss Airlines Contact Number | 1800 102 5838 |
| Greater Rochester International Airport Code | ROC |
| Swiss Airlines Ticket Counter Hours | 24/7 |
| Type | International |
| Swiss Airlines ROC Terminals | Terminal 4 |
| Swiss Airlines Official Website | http://www.swiss.com/ |
| Official YouTube | https://www.youtube.com/user/swissintlairlines |
| Official Facebook | https://www.facebook.com/flyswiss |
| Official Instagram | https://www.instagram.com/flyswiss |
ROC Swiss Airlines Terminal Departure
Swiss Airlines operates out of Terminal 4 at Greater Rochester International Airport (ROC) for both its departure services. Here are the key details about the Swiss Airlines ROC Departure Terminal:- Swiss Airlines ROC Departure Terminal: Swiss Airlines Terminal ROC flights depart from Terminal 4 at ROC Airport. This modern and well-equipped terminal is dedicated to international and domestic airline operations, providing a comfortable and efficient pre-flight experience for passengers.
- Departure Process: When departing on a Swiss Airlines flight from ROC, passengers should arrive at the airport with ample time to complete the check-in, security, and boarding processes. Travelers should proceed to the Swiss Airlines check-in area within Terminal 4, where they can check in, drop off any checked luggage, and obtain their boarding passes.
Swiss Airlines ROC Terminal Arrivals
Swiss Airlines arrivals at Greater Rochester International Airport (ROC) are also handled at Terminal 4, the same terminal used for their departures.- Swiss Airlines ROC Arrival Terminal: Swiss Airlines Terminal ROC Passengers arriving on Swiss Airlines flights will disembark at Terminal 4 of ROC Airport. This modern and efficient terminal is designed to accommodate the smooth processing of international and domestic arrivals.
- Arrival Process: Upon landing at ROC, Swiss Airlines Terminal ROC passengers will proceed to the arrival area within Terminal 4. Here, they will go through the necessary customs and immigration formalities before collecting any checked luggage from the baggage claim.
- Smooth Connections: For Swiss Airlines Terminal ROC passengers connecting to another flight, the Swiss Airlines ROC Arrival Terminal provides easy access to the departure areas within the same terminal. This allows for a seamless transition between arriving and departing flights.
Queries Handled by Swiss Airlines ROC Terminal
The Swiss Airlines ROC Terminal at Greater Rochester International Airport (ROC) handles a wide range of queries and requests from passengers. Some of the key queries and services provided by the Swiss Airlines ROC Terminal include:| Flight Information | Providing up-to-date flight schedules, gate information, and departure/arrival times Assisting with flight status updates and flight changes |
| Ticketing and Reservations | Handling ticket sales and booking inquiries Facilitating ticket modifications, upgrades, and refunds Providing information on fares, promotions, and special offers |
| Check-in and Baggage | Assisting with the check-in process, both at the counter and self-service kiosks Handling queries related to baggage allowance, check-in, and collection |
| Customer Service and Complaints | Addressing any customer service issues or complaints related to the Swiss Airlines ROC Terminal Facilitating the resolution of passenger concerns |
Swiss Airlines Facilities and Services Available at Greater Rochester International Airport
Swiss Airlines offers a range of facilities and services at Greater Rochester International Airport to enhance the travel experience of its passengers. Some of the key facilities and services available for Swiss Airlines passengers at ROC include:- Check-in counters: ROC Swiss Airlines Terminal has dedicated check-in counters at Terminal 4 for passengers to check in for their flights, drop off their baggage, and receive their boarding passes.
- Swissport Lounge: ROC Swiss Airlines Terminal passengers can access the Swissport Lounge located in Terminal 4 for a comfortable and relaxing pre-flight experience. The lounge offers a range of amenities, including complimentary food and beverages, comfortable seating, Wi-Fi, and workstations.
- Premium services: ROC Swiss Airlines Terminal offers premium services such as priority check-in, boarding, and baggage handling for its First and Business class passengers.
- Baggage services: ROC Swiss Airlines Terminal offers baggage services such as lost or delayed baggage tracing, and excess baggage handling for passengers with additional luggage.
Why Must You Choose Swiss Airlines ROC Terminal?
There are several reasons why you should choose the Swiss Airlines ROC Terminal for your next flight:- Convenience: The ROC Swiss Airlines Terminal is located in Terminal 4 at Greater Rochester International Airport, which is easily accessible by various modes of transportation, including taxis, buses, and trains.
- State-of-the-art facilities: ROC Swiss Airlines Terminal is a modern and well-equipped facility that offers a range of amenities to enhance your travel experience, including comfortable seating, charging stations, and free Wi-Fi.
- Exceptional customer service: ROC Swiss Airlines Terminal is known for its excellent customer service, and the staff at the ROC Terminal are no exception. They are available 24/7 to assist with any queries or issues passengers may have.
- Premium services: ROC Swiss Airlines Terminal offers premium services such as priority check-in, boarding, and baggage handling for its First and Business class passengers, providing a more comfortable and efficient travel experience.
- Special assistance: ROC Swiss Airlines Terminal provides special assistance for passengers with disabilities or special needs, including wheelchair assistance, visual or hearing impairment assistance, and special meal requests.
Parking and Transportation at Greater Rochester International Airport
Greater Rochester International Airport offers several parking and transportation options for passengers. Here are some of the key options:- Parking: ROC Airport has several parking options, including long-term and short-term parking, as well as valet parking. The parking rates vary depending on the lot and duration of stay.
- Taxis: Taxis are readily available at ROC Airport and are a convenient option for passengers traveling to and from the airport. Taxi fares are metered and may vary depending on the time of day and traffic conditions.
- Buses: Several bus services operate to and from ROC Airport, including the NYC Airporter, which provides service to Manhattan, and the MTA buses, which provide service to various locations in Queens and Brooklyn.
- Trains: The AirTrain ROC is a rail service that connects ROC Airport to the Rochester City subway system and the Long Island Rail Road. This provides a convenient and affordable way to travel to and from the airport.
- Car Rentals: Several car rental companies operate at ROC Airport, including Avis, Budget, and Hertz. Passengers can rent a car for use during their stay in Rochester City or for travel to other destinations.
Nearby Hotels and Accommodation at Greater Rochester International Airport
There are several hotels and accommodations located near Greater Rochester International Airport. Here are some options:- Crowne Plaza ROC Airport Rochester City: This hotel is located just a few minutes away from ROC Airport and offers amenities such as a fitness center, restaurant, and free shuttle service to and from the airport.
- Hilton Rochester ROC Airport: This hotel is located just a few miles from ROC Airport and offers amenities such as a fitness center, restaurant, and free shuttle service to and from the airport.
- Courtyard by Marriott Rochester ROC Airport: This hotel is located just a few miles from ROC Airport and offers amenities such as a fitness center, restaurant, and free shuttle service to and from the airport.
- Fairfield Inn & Suites by Marriott Rochester ROC Airport: This hotel is located just a few miles from ROC Airport and offers amenities such as a fitness center, complimentary breakfast, and free shuttle service to and from the airport.
- Hampton Inn Rochester ROC: This hotel is located just a few miles from ROC Airport and offers amenities such as a fitness center, complimentary breakfast, and free shuttle service to and from the airport.
Special Assistance at Greater Rochester International Airport (ROC)
Greater Rochester International Airport (ROC) offers a range of special assistance and services for passengers with disabilities or special needs. Here are some of the key options:- Wheelchair assistance: Wheelchair assistance is available for passengers who require mobility assistance. Passengers can request wheelchair assistance through their airline or at the airport.
- Visual or hearing impairment assistance: Visual or hearing impairment assistance is available for passengers who require assistance navigating the airport. This may include the use of a guide dog or an airport employee to assist with check-in, security, and boarding.
- Special meal requests: Special meal requests can be accommodated for passengers with dietary restrictions or allergies. Passengers should request special meals through their airline at least 24 hours before their flight.
- Medical assistance: Medical assistance is available for passengers who require medical attention while at the airport. This may include the use of a wheelchair, oxygen, or other medical equipment.
- Service animals: Service animals are permitted in the airport and on airplanes, provided they meet certain requirements. Passengers should notify their airline in advance if they plan to travel with a service animal.
Swiss Airlines Lounges and Waiting Areas at Greater Rochester International Airport
Swiss Airlines offers its passengers access to dedicated lounges and waiting areas within the Greater Rochester International Airport (ROC) Terminal 4.| Lounge Eligibility | Waiting Areas |
| First and business-class travelers on Swiss Airlines flights Swiss Airlines Miles & More Elite members Passengers holding certain Swiss Airlines partner airline status or lounge memberships | Gate-side seating near the Swiss Airlines departure gates General terminal seating areas with power outlets and charging stations Family-friendly zones with play areas for children Quiet zones and relaxation spaces |
FAQs on ROC Airport Terminal Swiss Airlines
Here are the answers to the FAQs:What terminal does Swiss Airlines fly out of at ROC Airport?
Swiss Airlines operates out of Terminal 4 at Greater Rochester International Airport (ROC).
Where is the Swiss Airlines check-in counter at Greater Rochester International Airport (ROC)?
The Swiss Airlines check-in counters are located within Terminal 4 at ROC Airport.
Does Greater Rochester International Airport have a Swiss Airlines lounge?
Swiss Airlines has a dedicated lounge in Terminal 4 at ROC Airport.
Where can I find the Swiss Airlines baggage claim area at Greater Rochester International Airport?
The Swiss Airlines baggage claim area is within Terminal 4 at ROC Airport.
Does Greater Rochester International Airport (ROC) have a hotel?
Yes, ROC Airport has several hotels near the terminals, including options like Courtyard by Marriott, Hilton Garden Inn, and Hampton Inn & Suites.
Where can I exchange currency at ROC Airport?
Currency exchange services are available at various locations throughout the ROC Airport terminals.
Where can I find the Swiss Airlines ticket counter at ROC Airport?
The Swiss Airlines ticket counters are located within Terminal 4 at ROC Airport.
Does Greater Rochester International Airport have Wi-Fi?
Yes, ROC Airport provides free Wi-Fi access throughout the terminals for passengers.
Where can I find a charging station at ROC Airport?
Charging stations with power outlets are available in various seating areas and waiting zones within the ROC Airport terminals.
How early should I arrive at ROC Airport for a Swiss Airlines flight?
It is recommended to arrive at ROC Airport at least 2 hours before your scheduled Swiss Airlines departure time to allow for check-in, security, and boarding procedures.
Can I bring food through security at ROC Airport?
Yes, passengers are generally allowed to bring solid food items through security checkpoints at ROC Airport, subject to TSA regulations.
Can I store my luggage at ROC Airport?
Yes, ROC Airport offers luggage storage and handling services for passengers.
What is the address of the Swiss Airlines ROC Terminal?
The Swiss Airlines ROC Terminal address is 1200 Brooks Ave, Rochester, NY 14624, American States.
What is the phone number for the Swiss Airlines ROC Terminal?
The Swiss Airlines ROC Terminal Phone Number is 1 585-753-7000.
What amenities and services are available at the Greater Rochester International Airport (ROC)?
ROC Airport offers a wide range of amenities and services, including retail shops, dining options, lounges, currency exchange, and ground transportation options.
What ground transportation options are available at the Swiss Airlines ROC Terminal?
Passengers can access taxis, ride-sharing services, public transportation (AirTrain ROC), and shuttle services from the Swiss Airlines ROC Terminal.
Are there any nearby hotels or accommodations for Swiss Airlines passengers at Greater Rochester International Airport?
Yes, there are several hotels and other accommodation options located near the ROC Airport and the Swiss Airlines ROC Terminal.
What special assistance is available at the Swiss Airlines ROC Terminal?
The Swiss Airlines ROC Terminal assists passengers with disabilities, medical conditions, language barriers, and unaccompanied minors, as well as facilities for passengers traveling with service animals.
What is the process for handling lost or delayed baggage at the Greater Rochester International Airport?
Passengers should report any lost or delayed baggage to the Swiss Airlines staff at the ROC Terminal, who will assist with the claim and recovery process.
How can I contact the Swiss Airlines ROC Terminal for further assistance?
Passengers can contact the Swiss Airlines ROC Terminal by calling 1 585-753-7000 or by visiting the customer service desks within Terminal 4.