As a premier airline, STARLUX is proud to offer its passengers an exceptional travel experience, and a crucial part of that experience is the STARLUX MTY Terminal. Located at Monterrey International Airport in Monterrey, this state-of-the-art facility serves as a seamless gateway for STARLUX customers traveling to and from destinations around the globe.
STARLUX MTY Terminal - John F. Kennedy International

What is the STARLUX MTY Terminal Address and Location Map?

The STARLUX MTY Terminal is located at Monterrey International Airport in Mexico. The exact address of the terminal is given below:

Carretera Miguel Alemán Km 24 Apodaca, Nuevo León, 66600 Monterrey, NL, Mexico

The STARLUX MTY Terminal is situated within the larger Monterrey International Airport complex, specifically in Terminal 4.

STARLUX MTY Terminal Location Map

This map will provide a detailed layout of Terminal 4, including the location of the check-in counters, security checkpoints, departure gates, and other facilities within the terminal. By providing the precise address and a detailed terminal map, STARLUX aims to ensure a smooth and stress-free travel experience for all its passengers passing through the MTY airport.

How to Contact STARLUX Terminal MTY?

To contact the MTY STARLUX Terminal, passengers can use the following information:
Airport Name Monterrey International Airport
Monterrey International Airport Address Carretera Miguel Alemán Km 24 Apodaca, Nuevo León, 66600 Monterrey, NL, Mexico
Monterrey International Airport Phone Number +1-877-777-6741 /  52 81 8288 7700
STARLUX Contact Number  +886-2-2791-1199
Monterrey International Airport Code MTY
STARLUX Ticket Counter Hours 24/7
Type International
STARLUX MTY Terminals Terminal 4
STARLUX Official Website https://jx-starlux.com/
Official YouTube https://www.youtube.com/channel/
Official Twitter https://twitter.com/starluxairlines
Official Facebook https://www.facebook.com/starluxairlines/
Official Instagram https://www.instagram.com/starluxairlinesus/
By providing multiple channels of communication, STARLUX aims to ensure that its passengers can easily reach out and receive the assistance they need for a seamless and enjoyable travel experience at the STARLUX MTY Terminal.

MTY STARLUX Terminal Departure

As a premier international airline, STARLUX is proud to offer its passengers a world-class travel experience, and a crucial part of that experience is the STARLUX MTY Departure Terminal.
    • STARLUX Departure Terminal at MTY: MTY STARLUX Terminal flights depart from the airline’s dedicated Terminal 4 at Monterrey International Airport in Monterrey. This modern, efficient terminal is designed to provide a smooth and enjoyable departure process for STARLUX passengers.
    • Smooth Departure Process: At the MTY STARLUX Departure Terminal, our goal is to provide a seamless departure experience for our passengers. From the moment they arrive, our team of dedicated staff is on hand to assist with check-in, security, and boarding, ensuring a stress-free journey.
By offering a state-of-the-art departure terminal at MTY, MTY STARLUX Terminal is committed to delivering an exceptional travel experience for our passengers, setting the standard for international air travel.

STARLUX Terminal Arrivals

As part of STARLUX’s commitment to providing a world-class travel experience, the airline’s arrivals terminal at Monterrey International Airport (MTY) in Monterrey plays a crucial role in ensuring a smooth and seamless journey for its passengers.
    • STARLUX Arrivals Terminal at MTY: Upon arrival at MTY Airport, STARLUX passengers will disembark at the airline’s dedicated Terminal 4. This modern and efficient terminal is designed to cater to the needs of STARLUX’s arriving passengers, offering a range of amenities and services to make their arrival experience as comfortable and convenient as possible.
    • Smooth Arrival Process: MTY STARLUX Terminal is committed to ensuring a seamless arrival experience for its passengers. Upon disembarking the aircraft, passengers can easily navigate the STARLUX MTY Arrivals Terminal, with clear signage and dedicated staff on hand to assist with any inquiries or needs.
By providing a modern and efficient arrivals terminal at MTY, STARLUX is dedicated to delivering an exceptional travel experience for its passengers, ensuring a comfortable and stress-free arrival at their destination.
STARLUX MTY Terminal - John F. Kennedy International

Queries Handled by STARLUX MTY Terminal

The MTY STARLUX Terminal is equipped to handle a wide range of queries and assist passengers with various aspects of their travel experience. Some of the key queries that can be addressed by the STARLUX MTY Terminal staff include:
Flight Information Check-in and Baggage Customer Service and Feedback
Inquiries about flight schedules, gate information, and boarding times Updates on flight status, delays, or cancellations Assistance with rebooking or rescheduling flights Guidance on the check-in process and baggage policies Assistance with checking in and dropping off luggage Inquiries about lost or delayed baggage Handling of customer complaints, concerns, or feedback Addressing any issues or questions related to the STARLUX travel experience Providing information on STARLUX’s policies and procedures
The STARLUX MTY Terminal staff is dedicated to providing prompt and efficient assistance to all passengers, ensuring a seamless and enjoyable travel experience. Passengers can reach out to the terminal team through various channels, including the dedicated phone number, email, or by visiting the terminal directly.

STARLUX Facilities and Services Available at Monterrey International Airport

MTY STARLUX Terminal offers a range of facilities and services at Monterrey International Airport to ensure a comfortable and convenient travel experience for its passengers. Some of the facilities and services available at the STARLUX MTY Terminal include:
    • Check-in counters: STARLUX Airlines Terminal MTY has dedicated check-in counters at Terminal 4 of MTY Airport, where passengers can check-in for their flight, drop off their baggage, and receive their boarding pass.
    • Duty-free shopping: MTY Airport offers a range of duty-free shopping options for passengers, including luxury brands, local souvenirs, and travel essentials.
    • Dining options: MTY STARLUX Terminal of MTY Airport features a variety of dining options, ranging from fast food to upscale restaurants, to suit every taste and budget.
    • Airport facilities: MTY Airport offers various facilities for passengers, including currency exchange, ATMs, luggage storage, and prayer rooms.
By offering these facilities and services, STARLUX Airlines ensures that its passengers enjoy a seamless and enjoyable travel experience from the moment they step into the MTY Terminal until their final destination.

Why Must You Choose STARLUX MTY Terminal?

There are several reasons why passengers may choose to fly with STARLUX Airlines and use their MTY Terminal for their travel needs:
    • Comfort and luxury: MTY STARLUX Terminal MTY is committed to providing passengers with a comfortable and luxurious travel experience. From the moment passengers arrive at the MTY Terminal, they can expect to be treated to exceptional service and high-quality amenities.
    • Convenient location: MTY Airport is one of the busiest airports in the world and offers convenient access to major cities in the Mexico and around the world. STARLUX Airlines operates from Terminal 4, which is one of the newest and most modern terminals at MTY Airport.
    • Excellent customer service: MTY STARLUX Terminal has a dedicated customer service team available at the MTY Terminal to assist passengers with their travel needs. Passengers can expect to receive personalized and attentive service from the moment they arrive at the airport.
    • Competitive pricing: MTY STARLUX Terminal offers competitive pricing for its flights, making it an attractive option for budget-conscious travelers.
    • Reliable and safe travel: MTY STARLUX Terminal is committed to ensuring the safety and reliability of its flights. The airline operates a modern fleet of aircraft and adheres to strict safety protocols to ensure that passengers arrive at their destination safely and on time.
STARLUX Airlines and its MTY Terminal offer passengers a high-quality travel experience, exceptional customer service, and competitive pricing, making it an excellent choice for travelers.

Parking and Transportation at Monterrey International Airport

Monterrey International Airport offers several parking and transportation options for passengers:
    • Parking: MTY Airport has several parking options available for passengers, including hourly, daily, and long-term parking. Passengers can choose to park their vehicles in one of the airport’s parking garages or in one of the off-airport parking lots located nearby. The airport also offers valet parking services for added convenience.
    • Public transportation: MTY Airport is well connected to Monterrey City and the surrounding areas via public transportation. Passengers can take the AirTrain, which connects all terminals to the Long Island Rail Road (LIRR) and the Monterrey City subway system. Passengers can also take one of the many buses or shuttles that operate between the airport and various destinations in the city.
    • Taxis and ride-sharing services: Taxis and ride-sharing services such as Uber and Lyft are readily available at MTY Airport. Passengers can easily hail a taxi or use their smartphone to book a ride-sharing service. The airport also has designated pick-up and drop-off areas for taxis and ride-sharing services.
    • Car rentals: MTY Airport has several car rental companies located on-site, making it easy for passengers to rent a car and drive to their destination. Passengers can choose from a range of vehicles, including compact cars, SUVs, and luxury cars.
MTY Airport offers a range of parking and transportation options to suit every passenger’s needs and budget. Passengers can choose the option that works best for them and enjoy a stress-free travel experience.

Nearby Hotels and Accommodation at Monterrey International Airport

There are several hotels and accommodations located near MTY Airport, making it easy for passengers to find a place to stay before or after their flight. Some of the nearby hotels include:
    • TWA Hotel: The TWA Hotel is located at Terminal 5 of MTY Airport and offers a unique and luxurious stay for passengers. The hotel features a rooftop infinity pool, a fitness center, and several restaurants and bars.
    • Crowne Plaza MTY Airport Monterrey City: The Crowne Plaza MTY Airport Monterrey City is located just a few minutes away from MTY Airport and offers a comfortable stay for passengers. The hotel features a fitness center, an on-site restaurant, and a free airport shuttle service.
    • Hilton Monterrey MTY Airport: The Hilton Monterrey MTY Airport is located just a few minutes away from MTY Airport and offers a range of amenities for passengers. The hotel features a fitness center, an indoor pool, and several on-site restaurants and bars.
    • Courtyard by Marriott Monterrey MTY Airport: The Courtyard by Marriott Monterrey MTY Airport is located just a few minutes away from MTY Airport and offers a comfortable stay for passengers. The hotel features a fitness center, an on-site restaurant, and a free airport shuttle service.
There are several hotels and accommodations located near MTY Airport that offer a range of amenities and services to suit every passenger’s needs and budget. Passengers can choose the option that works best for them and enjoy a comfortable and convenient stay before or after their flight.

Special Assistance at Monterrey International Airport (MTY)

Monterrey International Airport (MTY) offers special assistance services for passengers with disabilities or special needs. The airport is committed to providing equal access and accommodations for all passengers. Some of the special assistance services available at MTY Airport include:
    • Wheelchair assistance: Passengers who require wheelchair assistance can request this service when booking their flight or at the airport. Wheelchair assistance is available for passengers with mobility impairments, including those who use wheelchairs or scooters.
    • Escort services: Passengers who require escort services can request this service when booking their flight or at the airport. Escort services are available for passengers with visual or hearing impairments, as well as those who require assistance navigating the airport.
    • TTY/TTD services: MTY Airport provides TTY/TTD services for passengers who are deaf or hard of hearing. These services are available at various locations throughout the airport, including information counters and payphones.
    • Service animal relief areas: MTY Airport has designated service animal relief areas for passengers traveling with service animals. These areas are located throughout the airport and provide a comfortable space for service animals to relieve themselves.
    • Accessible restrooms: MTY Airport has accessible restrooms located throughout the airport. These restrooms are equipped with grab bars, wheelchair-accessible stalls, and other features to accommodate passengers with disabilities.
MTY Airport is committed to providing equal access and accommodations for all passengers, including those with disabilities or special needs. Passengers who require special assistance can request these services when booking their flight or at the airport.

STARLUX Lounges and Waiting Areas at Monterrey International Airport

STARLUX Airlines currently operate lounges or waiting areas at Monterrey International Airport (MTY). Passengers traveling with STARLUX Airlines can access various lounges and waiting areas at MTY Airport depending on their ticket class and frequent flyer status. Some of the lounges and waiting areas available at MTY Airport include:
    • Delta Sky Club: The Delta Sky Club is available for passengers traveling with Delta Air Lines or its partner airlines. The lounge features comfortable seating, complimentary food and beverages, and a range of business facilities.
    • American Airlines Admirals Club: The American Airlines Admirals Club is available for passengers traveling with American Airlines or its partner airlines. The lounge features comfortable seating, complimentary food and beverages, and a range of business facilities.
    • Virgin Atlantic Clubhouse: The Virgin Atlantic Clubhouse is available for passengers traveling with Virgin Atlantic or its partner airlines. The lounge features a sleek and modern design, comfortable seating, and a range of amenities, including a spa, salon, and game room.
    • Centurion Lounge: The Centurion Lounge is available for passengers with certain American Express credit cards. The lounge features comfortable seating, complimentary food and beverages, and a range of business facilities.
STARLUX Airlines operate own lounges or waiting areas at MTY Airport, passengers can still access various lounges and waiting areas depending on their ticket class and frequent flyer status.

FAQs on MTY Airport Terminal STARLUX

What terminal does STARLUX fly out of at MTY Airport?

STARLUX operates out of Terminal 4 at MTY Airport.

Where is the STARLUX check-in counter located at Monterrey International Airport (MTY)?

The STARLUX check-in counter is located in Terminal 4 at MTY Airport.

Does Monterrey International Airport have a STARLUX lounge?

No, MTY Airport does not have a STARLUX lounge. However, passengers can access various lounges and waiting areas depending on their ticket class and frequent flyer status.

Where can I find the STARLUX baggage claim area at Monterrey International Airport?

The STARLUX baggage claim area is located in Terminal 4 at MTY Airport.

Does Monterrey International Airport (MTY) have a hotel?

Yes, MTY Airport has several hotels located nearby, including the TWA Hotel, the Hilton Monterrey MTY Airport, and the Courtyard by Marriott Monterrey MTY Airport.

Where can I exchange currency at MTY Airport?

Currency exchange services are available at various locations throughout MTY Airport, including Travelex kiosks located in each terminal.

Where can I find the STARLUX ticket counter at MTY Airport?

The STARLUX ticket counter is located in Terminal 4 at MTY Airport.

Does Monterrey International Airport have Wi-Fi?

Yes, MTY Airport offers free Wi-Fi throughout the airport.

Where can I find a charging station at MTY Airport?

Charging stations are available throughout MTY Airport, including in gate areas and seating areas.

How early should I arrive at MTY Airport for a STARLUX flight?

STARLUX recommends arriving at MTY Airport at least 3 hours before your scheduled departure time.

Can I bring food through security at MTY Airport?

Passengers are allowed to bring food through security at MTY Airport, although certain restrictions may apply.

Can I store my luggage at MTY Airport?

Yes, luggage storage services are available at MTY Airport.

What is the address of the STARLUX MTY Terminal?

The address for Terminal 4 at MTY Airport, where STARLUX operates, is Carretera Miguel Alemán Km 24 Apodaca, Nuevo León, 66600 Monterrey, NL, Mexico.

What is the phone number for the STARLUX MTY Terminal?

The phone number for Terminal 4 at MTY Airport is 52 81 8288 7700.

What amenities and services are available at the Monterrey International Airport (MTY)?

MTY Airport offers a wide range of amenities and services, including restaurants, shops, duty-free stores, lounges, and more.

What ground transportation options are available at the STARLUX MTY Terminal?

Ground transportation options at Terminal 4 include taxis, ride-sharing services, buses, and trains.

Are there any nearby hotels or accommodations for STARLUX passengers at Monterrey International Airport?

Yes, there are several hotels located near MTY Airport, including the TWA Hotel, the Hilton Monterrey MTY Airport, and the Courtyard by Marriott Monterrey MTY Airport.

What special assistance is available at the STARLUX MTY Terminal?

STARLUX and MTY Airport offer special assistance for passengers with disabilities or special needs, including wheelchair assistance, escort services, and TTY/TTD services.

What is the process for handling lost or delayed baggage at the Monterrey International Airport?

If your baggage is lost or delayed, you should report it to your airline immediately. The airline will then work with MTY Airport to locate and return your baggage as quickly as possible.

How can I contact the STARLUX MTY Terminal for further assistance?

You can contact STARLUX at MTY Airport by calling their customer service line at 52 81 8288 7700.

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