South African Airways, one of the leading airlines in Africa, offers a seamless travel experience for passengers flying from Ponta Delgada’s João Paulo II Airport (PDL). The South African Airways PDL Terminal is strategically located, providing easy access and convenience for both international and domestic travelers.
South African Airways PDL Terminal - João Paulo II Airport
South African Airways operates from Terminal 4 at PDL Airport. Terminal 4, also known as the International Terminal, is one of the busiest and most modern terminals at PDL, with state-of-the-art facilities designed to cater to international travelers.

What is the South African Airways PDL Terminal Address and Location Map?

The South African Airways PDL Terminal is located at:

Nordela, 9500-749 Ponta Delgada, Portugal

The South African Airways PDL Terminal is situated within Terminal 4 at João Paulo II Airport (PDL) in Ponta Delgada. Terminal 4 is one of the major terminals at PDL, located on the south side of the airport.

South African Airways PDL Terminal Location Map

You can access the official PDL Airport terminal map by visiting the airport’s website or by searching for “PDL Airport Terminal 4 Map” on a search engine. The map will help you navigate the terminal and find the South African Airways check-in counters and departure gates with ease. The specific location of the South African Airways terminal within Terminal 4 can be found on the PDL Airport terminal maps and wayfinding signage. Passengers can easily navigate to the South African Airways check-in counters, security checkpoints, and gate areas by following the signs and directions within Terminal 4.

How to Contact South African Airways Terminal PDL?

To contact South African Airways Terminal PDL, you can use the following methods:
Airport Name João Paulo II Airport
João Paulo II Airport Address Nordela, 9500-749 Ponta Delgada, Portugal
João Paulo II Airport Phone Number +1-877-777-6741 /  351 296 205 400
South African Airways Contact Number 00 27 11 978 2888
João Paulo II Airport Code PDL
South African Airways Ticket Counter Hours 24/7
Type International
South African Airways PDL Terminals Terminal 4
South African Airways Official Website http://www.flysaa.com/
Official YouTube https://www.youtube.com/user/FlySAA100
Official Twitter https://twitter.com/flysaa
Official Facebook https://www.facebook.com/FlySAA
Official Instagram https://www.instagram.com/flysaa/
By providing multiple channels of communication, South African Airways ensures that its passengers can easily get in touch with the airline and receive the support they need for a seamless travel experience.

PDL South African Airways Terminal Departure

Terminal 4 is the primary international terminal at PDL Airport and serves as the departure point for South African Airways’ flights. Passengers traveling with South African Airways will check-in, clear security, and board their flights from the designated South African Airways counters and gates within Terminal 4. Some key details about the South African Airways PDL Departure Terminal:
    • Check-in and Ticketing: South African Airways has dedicated check-in counters and ticketing offices located within Terminal 4, making the check-in process efficient for passengers.
    • Security Checkpoint: Passengers departing on South African Airways flights will need to clear the security checkpoint located within Terminal 4 before proceeding to their designated gate area.
    • Gate Areas: The South African Airways gates are situated within the Terminal 4 concourse, providing easy access for boarding and departing flights.
By operating out of the modern and well-equipped Terminal 4 at PDL, South African Airways ensures a seamless and convenient departure process for its passengers traveling to South Africa and other destinations.

South African Airways PDL Terminal Arrivals

South African Airways flights arriving at João Paulo II Airport (PDL) in Ponta Delgada will land at Terminal 4, which is the airline’s designated arrival terminal. Upon arrival, passengers on South African Airways flights will disembark the aircraft and proceed through the customs and immigration formalities within Terminal 4. Some key details about the South African Airways PDL Arrivals Terminal:
    • Customs and Immigration: Passengers arriving on South African Airways flights will need to clear the customs and immigration checkpoints located within Terminal 4 before proceeding to baggage claim.
    • Baggage Claim: The baggage claim area for South African Airways flights is situated within Terminal 4, where passengers can retrieve their checked luggage.
By utilizing the dedicated Terminal 4 as the arrival point, South African Airways ensures a smooth and efficient process for passengers disembarking their flights at PDL Airport.
South African Airways PDL Terminal - João Paulo II Airport

Queries Handled by South African Airways PDL Terminal

The South African Airways PDL Terminal handles a variety of queries and requests from passengers. Some of the most common queries handled by the South African Airways PDL Terminal include:
    • Flight information: PDL South African Airways Terminal Passengers can inquire about flight schedules, delays, cancellations, and other flight-related information.
    • Check-in: PDL South African Airways Terminal Passengers can check-in for their flight, drop off their luggage, and obtain their boarding passes.
    • Baggage: PDL South African Airways Terminal Passengers can inquire about baggage allowances, excess baggage fees, and lost or delayed luggage.
    • Seat assignments: PDL South African Airways Terminal Passengers can request seat assignments or changes to their seat assignments.
    • Travel documents: PDL South African Airways Terminal Passengers can inquire about passport and visa requirements for their destination, as well as any other travel documents that may be required.
The South African Airways PDL Terminal staff is dedicated to providing excellent customer service and addressing all passenger inquiries and requests in a timely and professional manner. Passengers are encouraged to contact the South African Airways PDL Terminal with any questions or concerns they may have.

South African Airways Facilities and Services Available at João Paulo II Airport

South African Airways offers a range of facilities and services to its passengers at João Paulo II Airport (PDL). These facilities and services are designed to provide a comfortable and convenient travel experience for all passengers. Some of the facilities and services available to South African Airways passengers at PDL Airport include:
    • Check-in counters: South African Airways Terminal PDL has dedicated check-in counters at PDL Terminal 4, where passengers can drop off their luggage and obtain their boarding passes.
    • Self-service kiosks: Passengers can also use self-service kiosks to check-in for their flight, select their seat, and print their boarding pass.
    • Priority check-in: Business Class passengers and members of the South African Airways Terminal PDL Voyager frequent flyer program can enjoy priority check-in at dedicated counters.
    • Baggage services: South African Airways Terminal PDL offers baggage services, including baggage storage, baggage wrapping, and excess baggage handling.
    • Travel insurance: South African Airways Terminal PDL offers travel insurance policies to its passengers, which provide coverage for trip cancellations, medical emergencies, and other unforeseen events.
South African Airways is committed to providing its passengers with a high level of service and facilities at PDL Airport, ensuring a comfortable and stress-free travel experience.

Why Must You Choose South African Airways PDL Terminal?

There are several reasons why passengers may choose to fly with South African Airways from PDL Terminal 4:
    • Convenient location: South African Airways Terminal PDL is a major international terminal, serving as a hub for many international airlines. This makes it a convenient location for passengers traveling to and from destinations around the world.
    • Modern facilities: South African Airways Terminal PDL is a modern and well-equipped terminal, offering passengers a range of amenities and services, including lounges, restaurants, duty-free shopping, and more.
    • Dedicated check-in counters: South African Airways Terminal PDL has dedicated check-in counters at PDL Terminal 4, allowing passengers to check-in for their flight, drop off their luggage, and obtain their boarding passes with ease.
    • Special assistance: South African Airways Terminal PDL offers special assistance to passengers with disabilities, including wheelchair assistance and special meal requests.
    • Priority check-in: Business Class passengers and members of the South African Airways Terminal PDL Voyager frequent flyer program can enjoy priority check-in at dedicated counters.
    • Lounge access: South African Airways Terminal PDL passengers can access the airline’s lounges at PDL Terminal 4, which offer a range of amenities, including complimentary food and beverages, Wi-Fi, and comfortable seating.
South African Airways offers a high level of service and facilities at PDL Terminal 4, making it a great choice for passengers traveling to and from destinations around the world.

Parking and Transportation at João Paulo II Airport

João Paulo II Airport (PDL) offers a range of parking and transportation options for passengers and visitors.
    • Parking: PDL Airport has several parking options available, including short-term parking, long-term parking, and economy parking. Short-term parking is available in the central terminal area, while long-term parking and economy parking are located further away from the terminals. Passengers can reserve their parking space online or pay upon arrival.
    • Taxi: Taxis are available at all PDL Airport terminals, 24 hours a day. Taxis charge a flat rate for trips to and from Manhattan, with additional charges for trips to other boroughs or locations outside of Ponta Delgada City.
    • Public transportation: PDL Airport is served by several public transportation options, including the AirTrain PDL, which connects the airport to the Ponta Delgada City subway and Long Island Rail Road. Passengers can also take buses to and from the airport, including the MTA Bus Company and the NYC Airporter.
    • Rental cars: Several rental car companies operate at PDL Airport, including Avis, Budget, Hertz, and Enterprise. Passengers can rent a car at the airport or book a rental car online in advance.
    • Private car services: Private car services, such as limousines and town cars, are also available at PDL Airport. Passengers can book a private car service online or through a travel agent.
Passengers are advised to plan their parking and transportation arrangements in advance to ensure a smooth and stress-free travel experience. PDL Airport offers a range of options to suit different budgets and travel needs, making it easy for passengers to get to and from the airport.

Nearby Hotels and Accommodation at João Paulo II Airport

There are several nearby hotels and accommodations available for passengers traveling through João Paulo II Airport (PDL). Some popular options include:
    • TWA Hotel: Located at PDL Terminal 5, the TWA Hotel is a luxury hotel that offers guests a unique experience with its retro-themed design and amenities. The hotel features a rooftop pool, fitness center, and several restaurants and bars.
    • Crowne Plaza PDL Airport Ponta Delgada: Located just a few minutes from PDL Airport, the Crowne Plaza PDL Airport Ponta Delgada offers guests comfortable accommodations with free shuttle service to and from the airport. The hotel features a fitness center, restaurant, and bar.
    • Hilton Ponta Delgada PDL Airport: Located just a few miles from PDL Airport, the Hilton Ponta Delgada PDL Airport offers guests modern accommodations with a range of amenities, including a fitness center, restaurant, and bar. The hotel also offers free shuttle service to and from the airport.
    • Fairfield Inn & Suites by Marriott Ponta Delgada PDL Airport: Located just a few miles from PDL Airport, the Fairfield Inn & Suites by Marriott Ponta Delgada PDL Airport offers guests comfortable accommodations with a range of amenities, including a fitness center, complimentary breakfast, and free shuttle service to and from the airport.
    • Hampton Inn Ponta Delgada PDL: Located just a few miles from PDL Airport, the Hampton Inn Ponta Delgada PDL offers guests comfortable accommodations with a range of amenities, including a fitness center, complimentary breakfast, and free shuttle service to and from the airport.
Passengers are advised to book their accommodations in advance, especially during peak travel periods, to ensure availability and the best rates. Many hotels offer special rates for passengers traveling through PDL Airport, so be sure to inquire about any discounts or promotions.

Special Assistance at João Paulo II Airport (PDL)

João Paulo II Airport (PDL) offers special assistance to passengers with disabilities or special needs. Some of the special assistance services available at PDL Airport include:
    • Wheelchair assistance: PDL Airport provides wheelchair assistance to passengers with mobility impairments. Passengers can request wheelchair assistance at the time of booking or by contacting their airline in advance.
    • Escort service: PDL Airport offers an escort service for passengers with visual or hearing impairments. This service provides a trained escort to assist passengers with navigating the airport and boarding their flight.
    • Service animal relief areas: PDL Airport has designated service animal relief areas located throughout the airport. These areas provide a safe and clean space for service animals to relieve themselves.
    • TTY/TTD: PDL Airport provides TTY/TTD services for passengers who are deaf or hard of hearing. Passengers can request TTY/TTD services by contacting their airline or by visiting a customer service desk at the airport.
    • Accessible parking: PDL Airport offers accessible parking spaces for passengers with disabilities. These spaces are located in all airport parking lots and are clearly marked with the international symbol of access.
    • Accessible restrooms: PDL Airport has accessible restrooms located throughout the airport. These restrooms are equipped with grab bars and other features to accommodate passengers with disabilities.
Passengers are advised to contact their airline or the airport in advance to request any special assistance services they may need. This will ensure that the necessary arrangements are made and that the passenger has a smooth and stress-free travel experience.

South African Airways Lounges and Waiting Areas at João Paulo II Airport

South African Airways operate its own lounges at João Paulo II Airport (PDL). Passengers traveling in Business Class or who hold elite status in the airline’s frequent flyer program may have access to partner lounges at the airport. Some of the lounges available to South African Airways passengers at PDL Airport include:
    • Etihad Airways First & Business Class Lounge: Located in Terminal 4, the Etihad Airways First & Business Class Lounge is available to South African Airways passengers traveling in Business Class or who hold elite status in the airline’s frequent flyer program. The lounge features a variety of amenities, including comfortable seating, complimentary food and beverages, and shower facilities.
    • Air France Lounge: Located in Terminal 1, the Air France Lounge is available to South African Airways passengers traveling in Business Class or who hold elite status in the airline’s frequent flyer program. The lounge features a variety of amenities, including comfortable seating, complimentary food and beverages, and shower facilities.
    • Swiss Business Class Lounge: Located in Terminal 4, the Swiss Business Class Lounge is available to South African Airways passengers traveling in Business Class or who hold elite status in the airline’s frequent flyer program. The lounge features a variety of amenities, including comfortable seating, complimentary food and beverages, and shower facilities.
waiting areas:
    • Central Terminal Area (CTA): The CTA is located in the center of the airport and offers several waiting areas for passengers. These areas are equipped with seating, charging stations, and other amenities.
    • Terminal 4: Terminal 4 offers several waiting areas for passengers, including a post-security waiting area with comfortable seating and charging stations.
    • Terminal 5: Terminal 5 offers a post-security waiting area with comfortable seating, charging stations, and other amenities.
Passengers are advised to arrive at the airport early to allow time for security screening and any other pre-flight procedures. Waiting areas and lounges can become crowded during peak travel times, so it is recommended that passengers arrive early to ensure a comfortable wait for their flight.

FAQs on PDL Airport Terminal South African Airways

Here are the answers to the FAQs:
What terminal does South African Airways fly out of at PDL Airport?

South African Airways operates its flights out of Terminal 4 at João Paulo II Airport (PDL).

Where is the South African Airways check-in counter located at João Paulo II Airport (PDL)?

The South African Airways check-in counters are located within Terminal 4 at PDL Airport.

Does João Paulo II Airport have a South African Airways lounge?

Yes, South African Airways operates its own dedicated business class and first-class lounges within Terminal 4 at PDL Airport.

Where can I find the South African Airways baggage claim area at João Paulo II Airport?

The South African Airways baggage claim area is situated within Terminal 4 at PDL Airport.

Does João Paulo II Airport (PDL) have a hotel?

Yes, PDL Airport has several on-site and airport-adjacent hotels, including the Courtyard by Marriott, Fairfield Inn & Suites, and TWA Hotel.

Where can I exchange currency at PDL Airport?

Currency exchange services are available at various locations throughout PDL Airport, including in the terminal buildings.

Where can I find the South African Airways ticket counter at PDL Airport?

The South African Airways ticket counters are located within Terminal 4 at PDL Airport.

Does João Paulo II Airport have Wi-Fi?

Yes, PDL Airport provides free Wi-Fi access throughout the terminal buildings, including the South African Airways PDL Terminal.

Where can I find a charging station at PDL Airport?

Charging stations and power outlets for electronic devices are available throughout the PDL Airport terminals, including in the South African Airways PDL Terminal.

How early should I arrive at PDL Airport for a South African Airways flight?

It is recommended to arrive at the South African Airways PDL Terminal at least 2-3 hours prior to your scheduled departure time.

Can I bring food through security at PDL Airport?

Yes, passengers are generally allowed to bring food through the security checkpoint at PDL Airport, subject to the Transportation Security Administration (TSA) guidelines.

Can I store my luggage at PDL Airport?

PDL Airport offers luggage storage and left luggage services at various locations within the terminal buildings.

What is the address of the South African Airways PDL Terminal?

The South African Airways PDL Terminal is located at Nordela, 9500-749 Ponta Delgada, Portugal.

What is the phone number for the South African Airways PDL Terminal?

The phone number for the South African Airways PDL Terminal is 351 296 205 400.

What amenities and services are available at the João Paulo II Airport (PDL)?

PDL Airport offers a wide range of amenities and services, including dining options, retail shops, lounges, currency exchange, and ground transportation options.

What ground transportation options are available at the South African Airways PDL Terminal?

Passengers can access taxis, shuttle services, the AirTrain PDL system, and other public transportation options from the South African Airways PDL Terminal.

Are there any nearby hotels or accommodations for South African Airways passengers at João Paulo II Airport?

Yes, there are several on-airport, airport-adjacent, and off-airport hotels near the South African Airways PDL Terminal, offering a range of amenities and services.

What special assistance is available at the South African Airways PDL Terminal?

The South African Airways PDL Terminal provides assistance for passengers with disabilities, unaccompanied minors, medical needs, and dietary requirements, among other special assistance services.

What is the process for handling lost or delayed baggage at the João Paulo II Airport?

Passengers can report any issues with lost or delayed baggage to the South African Airways staff at the PDL Terminal, who will assist with the claims and retrieval process.

How can I contact the South African Airways PDL Terminal for further assistance?

Passengers can contact the South African Airways PDL Terminal by calling 351 296 205 400 or by reaching out to the airline’s customer service team through the website or email.

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