Singapore Airlines PVG Terminal +1-877-777-6741 (Departure and Arrival)

As one of the world’s leading airlines, Singapore Airlines PVG Terminal takes pride in providing exceptional customer service and a seamless travel experience. One of the key hubs for Singapore Airlines is the Shanghai Pudong International Airport (PVG) in Shanghai City, where the airline operates its flights to and from the city.

Singapore Airlines PVG Terminal - Shanghai Pudong International Airport

Singapore Airlines operates from Terminal 4 at PVG Airport. Terminal 4 is a modern facility that offers a wide range of amenities and services to make your travel experience comfortable and convenient.

What is the Singapore Airlines PVG Terminal Address and Location Map?

Singapore Airlines operates out of Terminal 4 at Shanghai Pudong International Airport (PVG), located at:

S1 Yingbin Expy, Pudong Xinqu, Shanghai Shi, China

Terminal 4 at PVG Airport is a large and modern facility that houses numerous airlines, including Singapore Airlines.

Singapore Airlines PVG Terminal Map

Singapore Airlines operations are located in the Terminal 4. Passengers can easily navigate the terminal using the comprehensive signage and maps provided throughout the facility.

Passengers can refer to the official PVG Airport terminal maps and wayfinding information to locate the Singapore Airlines check-in area and departure gates within Terminal 4.

How to Contact Singapore Airlines Terminal PVG?

To contact Singapore Airlines Terminal PVG, passengers can use the following contact information:

Airport Name	Shanghai Pudong International Airport
Shanghai Pudong International Airport Address	S1 Yingbin Expy, Pudong Xinqu, Shanghai Shi, China
Shanghai Pudong International Airport Phone Number	+1-877-777-6741 / 86 21 96990
Singapore Airlines Contact Number	+353 1 6710722
Shanghai Pudong International Airport Code	PVG
Singapore Airlines Ticket Counter Hours	24/7
Type	International
Singapore Airlines PVG Terminals	Terminal 4
Singapore Airlines Official Website	http://www.singaporeair.com/
Official YouTube	https://www.youtube.com/singaporeair
Official Facebook	https://www.facebook.com/singaporeair
Official Instagram	https://www.instagram.com/singaporeair

By utilizing these various contact options, passengers can easily get in touch with Singapore Airlines representatives at the PVG Terminal to address any questions or concerns before, during, or after their travel.

PVG Singapore Airlines Terminal Departure

Singapore Airlines operates its flights out of Terminal 4 at Shanghai Pudong International Airport (PVG) in Shanghai City. This is the designated departure terminal for all Singapore Airlines flights departing from PVG. Singapore Airlines PVG Departure Terminal Details:

Terminal 4 at PVG Airport	Departure Facilities	Navigating the Terminal
Singapore Airlines flights depart from the South Concourse of Terminal 4. Terminal 4 is a modern and well-equipped facility that serves numerous international and domestic airlines. The terminal offers a range of amenities and services to ensure a comfortable travel experience for passengers.	Spacious and efficient check-in counters for Singapore Airlines passengers. Comfortable and well-appointed departure lounges and gate areas. Wide selection of dining, shopping, and duty-free options. Convenient access to ground transportation, including taxis, buses, and the AirTrain.	Comprehensive signage and wayfinding aids throughout Terminal 4 to help passengers locate the Singapore Airlines check-in, departure gates, and other facilities. Terminal maps are available online and at the airport to assist passengers in finding their way. Singapore Airlines staff are available at the terminal to provide guidance and assistance to passengers.

By departing from the dedicated Singapore Airlines terminal at PVG, passengers can enjoy a seamless and efficient travel experience when flying with the award-winning airline. The terminal’s modern facilities and convenient amenities help ensure a comfortable start to the journey.

Singapore Airlines PVG Terminal Arrivals

Upon arrival at PVG Airport, passengers traveling with Singapore Airlines will be directed to Terminal 4. This is where all Singapore Airlines flights arrive and where passengers will collect their luggage and clear customs and immigration. Singapore Airlines PVG Arrivals Terminal Details:

Terminal 4 at PVG Airport	Singapore Airlines flights arrive at the South Concourse of Terminal 4. Terminal 4 is a large and modern facility that serves numerous international and domestic airlines. The terminal is equipped with the necessary infrastructure and amenities to handle arrivals efficiently.
Arrivals Facilities	Spacious and well-organized immigration and customs processing areas. Efficient baggage claim carousels and baggage handling services. Convenient access to ground transportation options, including taxis, buses, and the AirTrain. Dedicated customer service desks to assist arriving passengers with any inquiries or issues.
Navigating the Terminal	Clear signage and wayfinding aids throughout Terminal 4 to guide passengers to the arrivals area, baggage claim, and ground transportation. Terminal maps are available online and at the airport to help passengers navigate the facility. Singapore Airlines staff are present at the arrivals area to provide assistance and support to arriving passengers.

By arriving at the dedicated Singapore Airlines terminal at PVG, passengers can expect a smooth and seamless arrival experience. The terminal’s modern facilities and efficient processes help ensure a hassle-free transition from the aircraft to the next stage of its journey.

Queries Handled by Singapore Airlines PVG Terminal

The Singapore Airlines team at the PVG Terminal is equipped to handle a wide range of queries and assist passengers with various aspects of their travel experience. Some of the key queries and services provided by Singapore Airlines at the PVG Terminal include:

Flight Information and Schedules	Providing up-to-date information on flight schedules, gate assignments, and any delays or changes. Assisting passengers with flight check-in, seat selection, and boarding procedures.
Reservations and Bookings	Helping passengers with making new bookings, modifying existing reservations, or upgrading their travel class. Addressing any questions or issues related to tickets, fares, and travel documentation.
Baggage Handling	Assisting with baggage check-in, tracing lost or delayed luggage, and filing claims for damaged or missing items. Guiding baggage allowances and policies.
General Customer Support	Answering general inquiries and providing information about Singapore Airlines’ products, services, and policies. Resolving any complaints or issues that passengers may have during their travel experience.

By having a dedicated team of knowledgeable and helpful staff at the PVG Terminal, Singapore Airlines ensures that passengers can receive prompt and effective assistance for all their travel-related needs, ensuring a seamless and enjoyable journey.

Singapore Airlines Facilities and Services Available at Shanghai Pudong International Airport

Singapore Airlines offers a range of facilities and services to its passengers at the Shanghai Pudong International Airport (PVG) in Shanghai City. The airline’s operations are centered in Terminal 4, which provides a comfortable and convenient travel experience for its customers. Some of the key facilities and services available to Singapore Airlines passengers at the PVG Terminal 4 include:

Check-in and Baggage Handling	Spacious and efficient check-in counters for Singapore Airlines passengers Dedicated baggage handling and storage facilities to ensure smooth luggage processing
Dining and Shopping	Wide selection of dining options, including local and international cuisine Duty-free and retail shops offering a variety of products and souvenirs
Customer Service	Dedicated Singapore Airlines customer service desks and staff within the terminal Assistance with flight information, reservations, baggage claims, and other travel-related queries
Accessibility and Special Assistance	Facilities and services catered to passengers with special needs, such as those with disabilities or mobility challenges Arrangements for unaccompanied minors, medical assistance, and other specialized requirements

By providing these comprehensive facilities and services, Singapore Airlines ensures that its passengers enjoy a seamless and comfortable travel experience from the moment they arrive at PVG Terminal 4 until they board their flight.

Why Must You Choose Singapore Airlines PVG Terminal?

Choosing the Singapore Airlines PVG Terminal at Shanghai Pudong International Airport offers several compelling advantages for passengers:

- Dedicated Terminal and Operations: Singapore Airlines operates exclusively out of Terminal 4 at PVG, which is a modern, well-equipped facility designed to handle the airline’s operations efficiently. This dedicated terminal ensures a streamlined and hassle-free experience for Singapore Airlines passengers.

- Exceptional Facilities and Amenities: PVG Singapore Airlines Terminal is equipped with a range of passenger-friendly facilities, including spacious check-in counters, comfortable lounges, diverse dining and shopping options, and convenient ground transportation access. These amenities enhance the overall travel experience.

- Efficient Processes and Service: Singapore Airlines’ staff at the PVG Terminal are trained to provide exceptional customer service and assist passengers with various needs, from check-in and baggage handling to flight information and special requests. The airline’s processes are designed to be efficient and minimize delays.

- Seamless Connectivity: As a major international hub, PVG Airport offers excellent connectivity for Singapore Airlines’ passengers, allowing them to easily connect to the airline’s extensive global network or other destinations within the China.

- Award-Winning Airline Experience: Choosing Singapore Airlines at the PVG Terminal means selecting an airline renowned for its world-class service, luxurious in-flight experience, and commitment to passenger satisfaction. This ensures a memorable and enjoyable journey.

- Trusted Brand and Reliability: PVG Singapore Airlines Terminal is a highly respected and trusted brand in the aviation industry, known for its safety, punctuality, and reliability. Travelers can feel confident in the airline’s operations and service at the PVG Terminal.

By selecting Singapore Airlines and its dedicated terminal at PVG, passengers can enjoy a seamless, comfortable, and premium travel experience from start to finish, making it the preferred choice for those traveling to or from the Shanghai City area.

Parking and Transportation at Shanghai Pudong International Airport

Shanghai Pudong International Airport offers a range of parking and transportation options for travelers. Here are some of the key options: Parking:

- On-airport parking: PVG Airport offers several on-airport parking options, including long-term and short-term parking, as well as valet parking.

- Off-airport parking: There are also several off-airport parking options available near PVG Airport, including private lots and garages.

Transportation:

- Taxi: Taxi are readily available at PVG Airport and can take you to your destination in the city or surrounding areas.

- Public transportation: The PVG Airport is served by a range of public transportation options, including the AirTrain PVG, which connects the airport to the Shanghai City subway and Long Island Rail Road.

- Ride-sharing services: Ride-sharing services such as Uber and Lyft are also available at PVG Airport and can be booked through their respective mobile apps.

- Car rental: Several car rental companies operate at PVG Airport, offering a range of vehicle options for travelers who prefer to rent a car.

Singapore Airlines passengers can consult the PVG Airport website or speak with the airline’s staff at the terminal for the most up-to-date information on parking options and ground transportation services to best suit their travel needs.

Nearby Hotels and Accommodation at Shanghai Pudong International Airport

Passengers traveling with Singapore Airlines at the Shanghai Pudong International Airport (PVG) have a range of hotel and accommodation options in the vicinity of the airport. Here are some of the nearby hotels and accommodation choices for Singapore Airlines passengers:

On-Airport Hotels	Airport-Adjacent Hotels	Hotels in the Surrounding Areas
TWA Hotel – Located directly within the PVG Airport complex, this iconic hotel offers convenient access to the terminals. Courtyard by Marriott Shanghai PVG Airport – An on-site hotel with direct access to Terminal 4, where Singapore Airlines operates.	Hilton Garden Inn Shanghai/PVG Airport – Located just a short distance from the airport, with shuttle service to the terminals. Hampton Inn & Suites Shanghai-PVG Airport – Situated near the airport, providing easy access to the terminals. Holiday Inn Express & Suites Shanghai PVG Airport Area – Offers a convenient location and shuttle service to PVG Airport.	Hyatt Place Shanghai/Yonkers – Located approximately 15 miles from PVG Airport, with easy access via public transportation or rideshare. Sheraton Brooklyn Shanghai Hotel – Situated in the nearby borough of Brooklyn, about 15 miles from PVG Airport. Aloft Long Island City – Manhattan View – This hotel is located in Long Island City, around 10 miles from PVG Airport.

Passengers can research and book these hotels and other accommodation options through various travel websites or directly with the hotels. Many of these properties offer shuttle services, free parking, and other amenities to cater to the needs of travelers flying with Singapore Airlines at PVG Airport.

Special Assistance at Shanghai Pudong International Airport (PVG)

Singapore Airlines is committed to providing exceptional service and assistance to all its passengers, including those with special needs, at the Shanghai Pudong International Airport (PVG) in Shanghai. The airline and the PVG Airport authorities work together to ensure a seamless and comfortable travel experience for passengers requiring special assistance. Some of the special assistance services available at the Singapore Airlines PVG Terminal include:

Passengers with Disabilities	Dedicated check-in counters and assistance with baggage handling Wheelchair assistance and electric cart service to and from the gate Accessible facilities, including restrooms and lounges Assistance with boarding and disembarking the aircraft
Unaccompanied Minors	Dedicated staff to guide and supervise unaccompanied minors Assistance with check-in, security, and boarding procedures Dedicated waiting areas and supervision until the flight departs
Medical Assistance	On-site medical facilities and staff to provide emergency care Coordination with medical professionals for passengers requiring special medical equipment or arrangements
Dietary Requirements	Provision of special meals for passengers with dietary restrictions or allergies Assistance in communicating these requirements to the airline and catering teams
Religious and Cultural Needs	Designated prayer rooms and facilities for passengers with religious obligations Accommodations for cultural or religious practices, as requested

Singapore Airlines’ staff at the PVG Terminal are trained to handle these special assistance requests with empathy, professionalism, and efficiency. Passengers are encouraged to inform the airline of their specific needs in advance to ensure a seamless and comfortable travel experience. By providing these specialized services, Singapore Airlines and the PVG Airport authorities demonstrate their commitment to making air travel accessible and inclusive for all passengers.

Singapore Airlines Lounges and Waiting Areas at Shanghai Pudong International Airport

Singapore Airlines offers its passengers access to comfortable and well-appointed lounges and waiting areas at the Shanghai Pudong International Airport (PVG) in Shanghai. The Singapore Airlines Lounges at PVG Terminal 4 include:

Singapore Airlines First Class Lounge	Singapore Airlines Business Class Lounge	Lounge Amenities and Services
Exclusive lounge for passengers traveling in First Class Features a range of amenities, including a fine dining restaurant, bar, relaxation areas, and business facilities	Dedicated lounge for passengers traveling in Business Class Offers a comfortable and sophisticated environment with a variety of seating options, refreshments, and business services	Complimentary food and beverages, including hot meals, snacks, and a selection of alcoholic and non-alcoholic drinks Dedicated shower facilities and spa-like amenities High-speed Wi-Fi and business center with computers and printing services Quiet zones and comfortable seating areas for relaxation Concierge services to assist passengers with flight information, booking, and other travel-related needs

In addition to the Singapore Airlines-operated lounges, passengers may also have access to other airline lounges or airport-operated lounges within Terminal 4, depending on their travel class and loyalty program status. By providing these premium lounge facilities, Singapore Airlines ensures that its passengers can enjoy a comfortable and rejuvenating experience while waiting for their flights at the PVG Airport.

FAQs on PVG Airport Terminal Singapore Airlines

What terminal does Singapore Airlines fly out of at PVG Airport?

Singapore Airlines operates out of Terminal 4 at PVG Airport.

Where is the Singapore Airlines check-in counter at Shanghai Pudong International Airport (PVG)?

The Singapore Airlines check-in counter is located in Terminal 4 at PVG Airport.

Does Shanghai Pudong International Airport have a Singapore Airlines lounge?

Yes, Shanghai Pudong International Airport has a Singapore Airlines lounge, known as the SilverKris Lounge, located in Terminal 4.

Where can I find the Singapore Airlines baggage claim area at Shanghai Pudong International Airport?

The Singapore Airlines baggage claim area is located in Terminal 4 at PVG Airport.

Does Shanghai Pudong International Airport (PVG) have a hotel?

Yes, PVG Airport has several hotels located on-site and nearby, including the TWA Hotel, the Hilton Shanghai PVG Airport, and the Courtyard by Marriott PVG Airport.

Where can I exchange currency at PVG Airport?

Currency exchange services are available at several locations throughout PVG Airport, including Travelex kiosks and ATMs.

Where can I find the Singapore Airlines ticket counter at PVG Airport?

The Singapore Airlines ticket counter is located in Terminal 4 at PVG Airport.

Does Shanghai Pudong International Airport have Wi-Fi?

Yes, PVG Airport offers free Wi-Fi to all passengers.

Where can I find a charging station at PVG Airport?

Charging stations are available throughout PVG Airport, including in gate areas, lounges, and food courts.

How early should I arrive at PVG Airport for a Singapore Airlines flight?

Singapore Airlines recommends arriving at least 3 hours before your scheduled departure time.

Can I bring food through security at PVG Airport?

Yes, you can bring food through security at PVG Airport, but it must be placed in a clear plastic bag and may be subject to additional screening.

Can I store my luggage at PVG Airport?

Yes, luggage storage services are available at PVG Airport through companies such as PVG Luggage Storage and Baggage Storage.

What is the address of the Singapore Airlines PVG Terminal?

The Singapore Airlines PVG Terminal address is S1 Yingbin Expy, Pudong Xinqu, Shanghai Shi, China.

What is the phone number for the Singapore Airlines PVG Terminal?

The Singapore Airlines PVG Terminal Phone Number is 86 21 96990.

What amenities and services are available at the Shanghai Pudong International Airport (PVG)?

PVG Airport offers a wide range of amenities and services, including duty-free shopping, restaurants and cafes, lounges, currency exchange, ATMs, and charging stations.

Are there any nearby hotels or accommodations for Singapore Airlines passengers at Shanghai Pudong International Airport?

Yes, there are several hotels and accommodations located near PVG Airport, including the TWA Hotel, the Hilton Shanghai PVG Airport, and the Courtyard by Marriott PVG Airport.

What special assistance is available at the Singapore Airlines PVG Terminal?

Singapore Airlines offers special assistance to passengers with disabilities or medical conditions, including wheelchair assistance, escort assistance, and service animal assistance.

What is the process for handling lost or delayed baggage at the Shanghai Pudong International Airport?

If your baggage is lost or delayed at PVG Airport, you should contact the airline’s baggage services department for assistance.

How can I contact the Singapore Airlines PVG Terminal for further assistance?

You can contact the Singapore Airlines PVG Terminal by phone at 86 21 96990.