
What is the Shenzhen Airlines ROC Terminal Address and Location Map?
The Shenzhen Airlines terminal is located at Greater Rochester International Airport in American States.1200 Brooks Ave, Rochester, NY 14624, American States
The Shenzhen Airlines ROC Terminal is conveniently located within Terminal 4 at ROC Airport. Passengers can refer to the terminal map to navigate the facilities and locate their desired services within Terminal 4.Shenzhen Airlines ROC Terminal Map
The map will help you navigate the terminal and locate various facilities such as check-in areas, departure gates, restrooms, shops, and dining options.How to Contact Shenzhen Airlines Terminal ROC?
The contact details for the ROC Shenzhen Airlines Terminal are:| Airport Name | Greater Rochester International Airport |
| Greater Rochester International Airport Address | 1200 Brooks Ave, Rochester, NY 14624, American States |
| Greater Rochester International Airport Phone Number | +1-877-777-6741 / 1 585-753-7000 |
| Shenzhen Airlines Contact Number | +86 755 277771999 |
| Greater Rochester International Airport Code | ROC |
| Shenzhen Airlines Ticket Counter Hours | 24/7 |
| Type | International |
| Shenzhen Airlines ROC Terminals | Terminal 4 |
| Shenzhen Airlines Official Website | https://global.shenzhenair.com/ |
| Official Facebook | https://www.facebook.com/p/Shenzhen-Airlines- |
ROC Shenzhen Airlines Terminal Departure
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- Shenzhen Airlines operates out of Terminal 4 at Greater Rochester International Airport (ROC).
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- Check-in for Shenzhen Airlines flights is available at the Delta Air Lines check-in counters in Terminal 4.
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- The Shenzhen Airlines Terminal ROC ticket counter is located near the entrance to Terminal 4, adjacent to the Delta Air Lines ticket counter.
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- Shenzhen Airlines Terminal ROC Passengers should arrive at the airport at least 3 hours prior to their scheduled departure time to allow enough time for check-in, security screening, and boarding.
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- Shenzhen Airlines Terminal ROC operates a code-share agreement with Delta Air Lines for flights departing from ROC, which means that passengers may check-in and receive boarding passes for their Shenzhen Airlines flight at the Delta Air Lines ticket counter.
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- After check-in, passengers can proceed to the security checkpoint located near the Shenzhen Airlines ticket counter.
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- Once through security, passengers can proceed to their departure gate, which will be displayed on the airport’s flight information displays.
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- Shenzhen Airlines operates flights from ROC to several destinations in China, including Shenzhen, Guangzhou, and Xiamen. Passengers are advised to check their flight itinerary for specific departure and arrival information.
Shenzhen Airlines ROC Terminal Arrivals
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- Shenzhen Airlines flights arrive at ROC Shenzhen Airlines Terminal at Greater Rochester International Airport (ROC).
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- After deplaning, passengers will proceed to the immigration and customs area located in ROC Shenzhen Airlines Terminal. Passengers should have their passports and any necessary travel documents ready for inspection.
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- After clearing immigration and customs, passengers will enter the arrivals area of ROC Shenzhen Airlines Terminal.
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- Passengers can collect their checked luggage from the baggage claim area located in ROC Shenzhen Airlines Terminal.
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- Terminal 4 offers a variety of ground transportation options for passengers arriving at ROC, including taxis, ride-sharing services, public transportation, and rental cars.
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- Passengers can also arrange for a hotel shuttle or private car service to pick them up at ROC Shenzhen Airlines Terminal.
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- The arrivals area of ROC Shenzhen Airlines Terminal also offers a variety of amenities for passengers, including restaurants, shops, and information desks.
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- Shenzhen Airlines operates flights from several destinations in China to ROC, including Shenzhen, Guangzhou, and Xiamen. Passengers are advised to check their flight itinerary for specific arrival and departure information.

Queries Handled by Shenzhen Airlines ROC Terminal
The Shenzhen Airlines Terminal ROC is equipped to handle a wide range of queries related to your travel needs. These include:-
- General Inquiries: For inquiries and assistance, passengers can contact the Shenzhen Airlines ROC Terminal at the provided phone number. This suggests that the terminal staff can handle general inquiries from passengers.
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- Ticketing and Reservations: Shenzhen Airlines operating terminal, it’s likely that the ROC Terminal staff can assist passengers with ticketing, reservations, and flight-related inquiries.
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- Check-in and Boarding: Shenzhen Airlines Terminal ROC has check-in counters and boarding gates, indicating the staff can help passengers with the check-in process and boarding procedures.
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- Baggage Handling: Shenzhen Airlines Terminal ROC is equipped with baggage handling systems, the staff may be able to assist passengers with any baggage-related queries or issues.
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- Customer Service: Shenzhen Airlines’ commitment to exceptional customer service, so the ROC terminal staff are probably trained to handle a variety of passenger concerns and provide assistance as needed.
Shenzhen Airlines Facilities and Services Available at Greater Rochester International Airport
Shenzhen Airlines Terminal ROC offers a range of facilities and services at Greater Rochester International Airport to ensure a comfortable and convenient travel experience for its passengers. These include:-
- Check-in counters and self-service kiosks
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- Baggage handling services
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- Comfortable seating areas and lounges
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- Duty-free shopping and retail outlets
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- Dining options, including restaurants and cafes
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- Information desks and customer service counters
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- Special assistance for passengers with disabilities or special needs
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- Lost and found services
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- Connecting flight assistance and information
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- Immigration and customs services
Why Must You Choose Shenzhen Airlines ROC Terminal?
Choosing the Shenzhen Airlines Terminal ROC for your travel needs offers several benefits, including:-
- Convenient location: The Shenzhen Airlines Terminal ROC is located at Greater Rochester International Airport, providing easy access to various transportation options and the city.
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- Comprehensive facilities: The Shenzhen Airlines Terminal ROC offers a range of facilities, including comfortable seating areas, duty-free shopping, and dining options, to ensure a comfortable and enjoyable travel experience.
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- Exceptional service: Shenzhen Airlines Terminal ROC is committed to providing its passengers with exceptional service, and the dedicated team at the ROC Terminal is available 24/7 to assist with any queries or concerns.
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- Seamless travel experience: The Shenzhen Airlines Terminal ROC is designed with efficiency and ease of travel in mind, offering streamlined check-in procedures, baggage handling services, and immigration and customs services.
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- Competitive pricing: Shenzhen Airlines Terminal ROC offers competitive pricing for its flights, making it an affordable option for your travel needs.
Parking and Transportation at Greater Rochester International Airport
Greater Rochester International Airport offers a range of parking and transportation options to make your travel experience as convenient as possible. These include:-
- Parking: The airport provides both short-term and long-term parking options for passengers. Short-term parking is available at the terminal, while long-term parking is available at the airport’s various parking lots.
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- Taxis: Taxis are readily available outside the terminal and provide a convenient transportation option for passengers traveling to and from the airport.
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- Public transportation: The airport is served by several public transportation options, including the AirTrain ROC, which connects the airport to the Rochester City subway and Long Island Rail Road systems.
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- Ride-hailing services: Services such as Uber and Lyft are available at the airport, providing passengers with a convenient and affordable transportation option.
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- Car rentals: Several car rental companies operate at the airport, providing passengers with the option to rent a car for their travel needs.
Nearby Hotels and Accommodation at Greater Rochester International Airport
There are several hotels and accommodations located near Greater Rochester International Airport, providing convenient options for passengers traveling to and from the airport. These include:-
- Crowne Plaza ROC Airport Rochester City: This hotel is located just minutes from the airport and offers a range of amenities, including a fitness center, restaurant, and complimentary airport shuttle service.
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- Hilton Rochester ROC Airport: This hotel is located just a short drive from the airport and offers a range of amenities, including a fitness center, restaurant, and complimentary airport shuttle service.
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- Courtyard by Marriott Rochester ROC Airport: This hotel is located just minutes from the airport and offers a range of amenities, including a fitness center, restaurant, and complimentary airport shuttle service.
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- Hampton Inn Rochester ROC: This hotel is located just a short drive from the airport and offers a range of amenities, including a fitness center, complimentary breakfast, and complimentary airport shuttle service.
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- Radisson Hotel ROC Airport: This hotel is located just minutes from the airport and offers a range of amenities, including a fitness center, restaurant, and complimentary airport shuttle service.
Special Assistance at Greater Rochester International Airport (ROC)
Greater Rochester International Airport (ROC) offers special assistance for passengers with disabilities or special needs to ensure a comfortable and convenient travel experience. These services include:-
- Wheelchair assistance: The airport provides wheelchair assistance for passengers who require it, including assistance with boarding and disembarking from the aircraft.
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- Accessible restrooms: The airport has accessible restrooms located throughout the terminal for passengers with disabilities.
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- TTY/TDD services: The airport provides TTY/TDD services for passengers who are deaf or hard of hearing.
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- Visual paging: The airport provides visual paging services for passengers who are deaf or hard of hearing.
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- Service animal relief areas: The airport has designated service animal relief areas for passengers traveling with service animals.
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- Pre-boarding assistance: The airline provides pre-boarding assistance for passengers who require it.
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- Special meals: The airline can accommodate special meal requests for passengers with dietary restrictions or allergies.
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- Medical equipment: The airline can accommodate passengers traveling with medical equipment, such as oxygen tanks or mobility aids.
Shenzhen Airlines Lounges and Waiting Areas at Greater Rochester International Airport
Shenzhen Airlines currently operate its own lounges at Greater Rochester International Airport. The airport offers several waiting areas and lounges for passengers to relax and wait for their flights. These include:-
- Airline lounges: Several airlines, including Delta Air Lines, American Airlines, and British Airways, operate lounges at the airport. Passengers traveling with these airlines or who have access through their frequent flyer programs can access these lounges.
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- Public waiting areas: The airport offers several public waiting areas throughout the terminal for passengers to relax and wait for their flights.
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- Food and beverage options: The airport offers a range of food and beverage options, including restaurants, cafes, and grab-and-go options.
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- Retail shops: The airport offers several retail shops, including duty-free shops, for passengers to browse and shop.
FAQs on ROC Airport Terminal Shenzhen Airlines
Shenzhen Airlines operates out of Terminal 4 at Greater Rochester International Airport (ROC).
The Shenzhen Airlines check-in counter is located in Terminal 4 at ROC Airport.
Greater Rochester International Airport does not have a Shenzhen Airlines lounge. However, several airlines, including Delta Air Lines, American Airlines, and British Airways, operate lounges at the airport.
The Shenzhen Airlines baggage claim area is located in Terminal 4 at ROC Airport.
Greater Rochester International Airport does not have an on-site hotel. However, several hotels are located near the airport.
Currency exchange services are available at several locations throughout ROC Airport, including at the currency exchange kiosks in Terminals 1, 4, and 5.
The Shenzhen Airlines ticket counter is located in Terminal 4 at ROC Airport.
Greater Rochester International Airport offers free Wi-Fi throughout the terminal.
Charging stations are available throughout ROC Airport, including at the gates and in the waiting areas.
It is recommended that passengers arrive at ROC Airport at least 3 hours before their scheduled departure time for international flights and 2 hours before for domestic flights.
Passengers are allowed to bring food through security at ROC Airport. However, liquids, gels, and aerosols must be in containers of 3.4 ounces (100 milliliters) or less and fit in a single quart-sized bag.
Luggage storage services are available at ROC Airport through the Baggage Storage and Delivery service located in Terminal 4.
The address of the Shenzhen Airlines ROC Terminal is 1200 Brooks Ave, Rochester, NY 14624, American States.
The phone number for the Shenzhen Airlines ROC Terminal is 1 585-753-7000.
Greater Rochester International Airport offers a range of amenities and services, including restaurants, shops, lounges, currency exchange, luggage storage, and free Wi-Fi.
Ground transportation options at the Shenzhen Airlines ROC Terminal include taxis, ride-hailing services, public transportation, and car rentals.
Several nearby hotels and accommodations are available for Shenzhen Airlines passengers at Greater Rochester International Airport, including the Courtyard by Marriott Rochester ROC Airport, the Hilton Rochester ROC Airport, and the Hampton Inn Rochester ROC.
Special assistance is available at the Shenzhen Airlines ROC Terminal for passengers with disabilities or special needs, including wheelchair assistance, accessible restrooms, TTY/TDD services, visual paging, and service animal relief areas.
The process for handling lost or delayed baggage at Greater Rochester International Airport involves filing a report with the airline’s baggage service office, providing a description of the baggage, and providing contact information for updates on the status of the baggage.
Passengers can contact the Shenzhen Airlines ROC Terminal for further assistance by calling 1 585-753-7000.
