+1-877-777-6741
What is the RwandAir DSM Terminal Address and Location Map?
The RwandAir DSM Terminal is located at Terminal 4 of the Des Moines International Airport (DSM). The official address for Terminal 4 is:5800 Fleur Dr, Des Moines, IA 50321, American States
The RwandAir terminal is located within Terminal 4 at the Des Moines International Airport (DSM) in Des Moines City. Passengers can refer to the DSM Airport terminal map to locate the RwandAir check-in counters, departure gates, and other relevant facilities within Terminal 4.RwandAir DSM Terminal Location Map
To help you navigate the airport, you can use the DSM Airport Terminal Map available on the official DSM Airport website. This map provides a detailed layout of Terminal 4, including the locations of check-in counters, security checkpoints, restrooms, dining options, and other amenities. Using this map, you can easily find your way around Terminal 4 and locate the RwandAir check-in counters, departure gates, and other important facilities.How to Contact RwandAir Terminal DSM?
To contact RwandAir Terminal DSM, you can use the following methods:| Airport Name | Des Moines International Airport |
| Des Moines International Airport Address | 5800 Fleur Dr, Des Moines, IA 50321, American States |
| Des Moines International Airport Phone Number | +1-877-777-6741 / 1 515-256-5100 |
| RwandAir Contact Number | +250788177000 |
| Des Moines International Airport Code | DSM |
| RwandAir Ticket Counter Hours | 24/7 |
| Type | International |
| RwandAir DSM Terminals | Terminal 4 |
| RwandAir Official Website | http://www.rwandair.com/ |
| Official YouTube | https://www.youtube.com/user/flyrwandair |
| Official Twitter | https://twitter.com/FlyRwandAir |
| Official Facebook | https://www.facebook.com/FlyRwandAir/ |
| Official Instagram | https://www.instagram.com/flyrwandair/ |
DSM RwandAir Terminal Departure
RwandAir’s flights depart from Terminal 4 at the Des Moines International Airport (DSM) in Des Moines City. Terminal 4 is one of the major terminals at DSM Airport, serving a variety of international and domestic airlines. It is a modern and spacious facility, offering a wide range of amenities and services for passengers. Key details about the RwandAir DSM Departure Terminal:-
- Amenities: RwandAir Terminal DSM features numerous dining options, duty-free shops, lounges, and other passenger amenities to ensure a comfortable travel experience.
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- Passenger Services: RwandAir’s dedicated staff at the DSM Terminal 4 are available to assist passengers with check-in, baggage handling, and any other travel-related inquiries or needs.
RwandAir DSM Terminal Arrivals
When arriving at the Des Moines International Airport (DSM) on a RwandAir flight, passengers will disembark at Terminal 4, the same terminal where RwandAir’s departures are located. Key details about the RwandAir DSM Arrivals Terminal:-
- Customs and Immigration: After disembarking the aircraft, passengers will proceed through the customs and immigration formalities at Terminal 4. RwandAir’s staff will be available to assist passengers with this process.
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- Baggage Claim: Passengers can collect their checked luggage from the baggage claim area within RwandAir Terminal DSM. Clearly marked signage will guide passengers to the appropriate baggage carousels.
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- Passenger Assistance: RwandAir’s dedicated staff at the DSM RwandAir Terminal arrivals area are available to assist passengers with any questions or needs they may have, ensuring a smooth and hassle-free arrival experience.
Queries Handled by RwandAir DSM Terminal
The RwandAir Terminal DSM handles various queries related to travel with RwandAir from Des Moines International Airport (DSM). Some common queries handled by the RwandAir DSM Terminal include:-
- Flight Information: RwandAir Terminal DSM Passengers can inquire about their flight status, departure and arrival times, gate numbers, and any potential delays or cancellations.
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- Check-in and Baggage: Queries related to the check-in process, baggage allowances, excess baggage fees, and baggage drop-off can be addressed at the RwandAir Terminal JF.
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- Ticketing and Reservations: RwandAir Terminal DSM Passengers can inquire about making new bookings, managing existing reservations, seat assignments, and ticket changes or cancellations.
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- Special Assistance: The RwandAir Terminal DSM can help arrange special assistance for passengers with disabilities, medical conditions, or mobility issues, as well as provide information about traveling with infants or children.
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- Immigration and Customs: RwandAir Terminal DSM Passengers can seek guidance regarding immigration and customs procedures, entry requirements, and travel documents needed for their journey.
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- Lost and Found: Queries related to lost or misplaced baggage, items left onboard the aircraft, or belongings lost within the terminal can be addressed by RwandAir Terminal DSM.
RwandAir Facilities and Services Available at Des Moines International Airport
RwandAir provides various facilities and services at Des Moines International Airport (DSM) to ensure a comfortable and convenient travel experience for its passengers. Some of these facilities and services include:-
- Check-in Counters: DSM RwandAir Terminal offers dedicated check-in counters at Terminal 4, where passengers can complete their check-in process, drop off their baggage, and receive their boarding passes.
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- In-flight Meals and Entertainment: DSM RwandAir Terminal offers a selection of in-flight meals, snacks, and beverages, as well as an entertainment system with movies, TV shows, and music to keep passengers comfortable and entertained during their journey.
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- Special Assistance: DSM RwandAir Terminal provides special assistance for passengers with disabilities, medical conditions, or mobility issues, ensuring a smooth and hassle-free travel experience.
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- Baggage Services: DSM RwandAir Terminal offers baggage services, including handling lost or delayed luggage, providing baggage allowance information, and managing excess baggage fees.
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- In-flight Duty-Free Shopping: Passengers can enjoy duty-free shopping onboard RwandAir flights, offering a variety of products such as fragrances, cosmetics, spirits, and souvenirs at competitive prices.
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- Frequent Flyer Program: RwandAir’s Dream Miles frequent flyer program allows passengers to earn miles for their flights, which can be redeemed for rewards such as free flights, upgrades, and other benefits.
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- Customer Service: DSM RwandAir Terminal offers customer service at DSM Airport, available to assist passengers with any queries or issues they may have before, during, or after their flight.
Why Must You Choose RwandAir DSM Terminal?
Choosing RwandAir DSM Terminal for your travel needs can offer several benefits, including:-
- Convenient Location: DSM RwandAir Terminal operates from Terminal 4 at Des Moines International Airport (DSM), which is easily accessible by various transportation options, such as taxis, ride-sharing services, public transportation, and airport shuttles.
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- International Connectivity: DSM RwandAir Terminal is an international terminal, offering flights to various destinations around the world. This makes it easy for passengers to connect to their onward journeys with other airlines.
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- Modern Facilities: DSM RwandAir Terminal at DSM Airport is a modern and well-equipped facility, providing passengers with a comfortable and enjoyable travel experience. It offers amenities such as lounges, dining options, shopping, and free Wi-Fi.
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- Efficient Check-in and Baggage Services: DSM RwandAir Terminal provides dedicated check-in counters at Terminal 4, ensuring a smooth and efficient check-in process for passengers. Additionally, RwandAir handles baggage services, including handling lost or delayed luggage and managing excess baggage fees.
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- Special Assistance: DSM RwandAir Terminal offers special assistance for passengers with disabilities, medical conditions, or mobility issues, ensuring a smooth and hassle-free travel experience.
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- In-flight Comfort and Entertainment: DSM RwandAir Terminal offers a selection of in-flight meals, snacks, and beverages, as well as an entertainment system with movies, TV shows, and music to keep passengers comfortable and entertained during their journey.
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- Frequent Flyer Program: RwandAir’s Dream Miles frequent flyer program allows passengers to earn miles for their flights, which can be redeemed for rewards such as free flights, upgrades, and other benefits.
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- Customer Service: DSM RwandAir Terminal offers customer service at DSM Airport, available to assist passengers with any queries or issues they may have before, during, or after their flight.
Parking and Transportation at Des Moines International Airport
Des Moines International Airport (DSM) offers various parking and transportation options for travelers. Here are some details: Parking:-
- Short-term parking: Located near the terminals, short-term parking is ideal for quick pick-ups and drop-offs.
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- Long-term parking: This option is suitable for travelers going on longer trips. Long-term parking lots are located further away from the terminals, but shuttle buses are available to transport passengers to and from the airport.
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- Valet parking: For added convenience, DSM offers valet parking services at some terminals, allowing passengers to drop off their vehicles at a designated location and have them parked by an attendant.
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- AirTrain: The AirTrain is a free service that connects all DSM Airport terminals, parking lots, rental car facilities, and hotel shuttle pick-up areas. Passengers can also use the AirTrain to connect to the Des Moines City subway and Long Island Rail Road (LIRR) at Jamaica and Howard Beach stations.
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- Subway: The Des Moines City subway offers service to DSM Airport via the A, E, J, and Z lines, with connections to the AirTrain at Jamaica and Howard Beach stations.
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- Bus: Several bus lines serve DSM Airport, including the MTA Bus Company’s Q3, Q6, Q7, Q10, and B15 lines, as well as private bus companies.
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- Taxis and Ride-Sharing Services: Taxis are readily available at DSM Airport, with designated taxi stands located outside each terminal. Ride-sharing services such as Uber and Lyft also serve DSM Airport, with designated pick-up areas outside each terminal.
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- Airport Shuttles and Limousines: Airport shuttle services and private limousines are available for passengers looking for a more comfortable and convenient transportation option. These services can be booked in advance or on-demand at the airport.
Nearby Hotels and Accommodation at Des Moines International Airport
Des Moines International Airport (DSM) is surrounded by several hotels and accommodations to suit various budgets and preferences. Some nearby options include:-
- TWA Hotel: Located at DSM Airport, the TWA Hotel is a unique and stylish option for travelers. The hotel features a rooftop pool, a fitness center, and several dining options, including the Paris Café by Jean-Georges.
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- Courtyard by Marriott Des Moines DSM Airport: This hotel is located less than a mile from DSM Airport and offers a free 24-hour airport shuttle service. The hotel features a fitness center, a restaurant, and a bar.
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- Hampton Inn NY-DSM: This hotel is located two miles from DSM Airport and offers a free 24-hour airport shuttle service. The hotel features a fitness center, a business center, and a complimentary breakfast.
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- Fairfield Inn by Marriott DSM Airport: This hotel is located three miles from DSM Airport and offers a free 24-hour airport shuttle service. The hotel features a fitness center, a business center, and a complimentary breakfast.
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- Hilton Garden Inn Queens/DSM Airport: This hotel is located four miles from DSM Airport and offers a free 24-hour airport shuttle service. The hotel features a fitness center, a restaurant, and a bar.
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- Holiday Inn Express Des Moines DSM Airport Area: This hotel is located six miles from DSM Airport and offers a free 24-hour airport shuttle service. The hotel features a fitness center, a business center, and a complimentary breakfast.
Special Assistance at Des Moines International Airport (DSM)
Des Moines International Airport (DSM) offers various special assistance services to ensure a comfortable and hassle-free travel experience for passengers with disabilities or special needs. Some of these services include:-
- Wheelchair Assistance: DSM Airport provides wheelchair assistance to passengers who need help with mobility. Passengers can request wheelchair assistance from their airline or at the airport’s information desk.
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- Escort Service: DSM Airport offers escort services to passengers who need assistance navigating the airport, including those with visual or hearing impairments.
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- Accessible Restrooms: All restrooms at DSM Airport are accessible and equipped with grab bars, handrails, and accessible fixtures.
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- Service Animal Relief Areas: DSM Airport has designated service animal relief areas for passengers traveling with service animals. These areas can be found throughout the airport and are clearly marked.
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- TDD/TTY Telephones: DSM Airport provides text telephones (TDD/TTY) for passengers who are deaf or hard of hearing. These phones can be found throughout the airport and are clearly marked.
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- Accessible Parking: DSM Airport offers accessible parking spaces for passengers with disabilities. These spaces are located in all airport parking lots and are clearly marked.
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- Visual Paging: DSM Airport offers visual paging for passengers who are deaf or hard of hearing. Passengers can request visual paging at the airport’s information desk.
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- Accessible Ground Transportation: DSM Airport offers accessible ground transportation options, including wheelchair-accessible taxis, ride-sharing services, and airport shuttles.
RwandAir Lounges and Waiting Areas at Des Moines International Airport
RwandAir operate its own lounge at Des Moines International Airport (DSM). Passengers traveling with RwandAir in business class or with eligible frequent flyer status can access partner lounges at DSM Airport. Some of the lounges that RwandAir passengers may have access to include:-
- Wingtips Lounge: Located in Terminal 4, the Wingtips Lounge offers a comfortable and relaxing space for passengers to unwind before their flight. The lounge features comfortable seating, complimentary food and beverages, and a range of amenities such as Wi-Fi, newspapers, and magazines.
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- Air India Maharaja Lounge: Located in Terminal 4, the Air India Maharaja Lounge offers a range of amenities for passengers, including comfortable seating, complimentary food and beverages, and a range of entertainment options.
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- Lufthansa Business Lounge: Located in Terminal 1, the Lufthansa Business Lounge offers a range of amenities for passengers, including comfortable seating, complimentary food and beverages, and a range of entertainment options.
FAQs on DSM Airport Terminal RwandAir
Here are the answers to the FAQs:
What terminal does RwandAir fly out of at DSM Airport?
RwandAir flights depart from Terminal 4 at the Des Moines International Airport (DSM).
Where is the RwandAir check-in counter located at Des Moines International Airport (DSM)?
The RwandAir check-in counters are located within Terminal 4 at DSM Airport.
Does Des Moines International Airport have a RwandAir lounge?
Yes, RwandAir has a dedicated lounge located within Terminal 4 at DSM Airport for eligible passengers.
Where can I find the RwandAir baggage claim area at Des Moines International Airport?
The RwandAir baggage claim area is located within Terminal 4 at DSM Airport, where passengers can collect their checked luggage.
Does Des Moines International Airport (DSM) have a hotel?
Yes, DSM Airport has on-site hotels, such as the TWA Hotel and the Courtyard by Marriott Des Moines DSM Airport, located directly within the airport complex.
Where can I exchange currency at DSM Airport?
Currency exchange services are available at various locations throughout the DSM Airport terminals, including banks and currency exchange kiosks.
Where can I find the RwandAir ticket counter at DSM Airport?
The RwandAir ticket counters are located within Terminal 4 at DSM Airport, where passengers can purchase tickets and make reservations.
Does Des Moines International Airport have Wi-Fi?
Yes, DSM Airport provides free high-speed Wi-Fi internet access throughout the terminals for passengers.
Where can I find a charging station at DSM Airport?
Charging stations and power outlets are available in various areas of the DSM Airport terminals, including seating areas and lounges.
How early should I arrive at DSM Airport for a RwandAir flight?
It is recommended to arrive at DSM Airport at least 2-3 hours prior to your scheduled RwandAir departure time to allow for check-in, security, and boarding procedures.
Can I bring food through security at DSM Airport?
Yes, passengers are generally allowed to bring food through security at DSM Airport, with some restrictions on liquids, gels, and aerosols.
Can I store my luggage at DSM Airport?
Yes, DSM Airport offers luggage storage and left luggage services for passengers who need to temporarily store their belongings.
What is the address of the RwandAir DSM Terminal?
The RwandAir terminal is located at: 5800 Fleur Dr, Des Moines, IA 50321, American States
What is the phone number for the RwandAir DSM Terminal?
The phone number for the RwandAir DSM Terminal is 1 515-256-5100.
What amenities and services are available at the Des Moines International Airport (DSM)?
DSM Airport offers a wide range of amenities and services, including dining options, retail and duty-free shops, lounges, business services, and passenger assistance.
What ground transportation options are available at the RwandAir DSM Terminal?
Passengers can access various ground transportation options at the RwandAir DSM Terminal, including taxis, rideshare services, and public transportation like the AirTrain.
Are there any nearby hotels or accommodations for RwandAir passengers at Des Moines International Airport?
Yes, there are several hotels and accommodations located near DSM Airport, including on-site options like the TWA Hotel and off-site hotels with shuttle services.
What special assistance is available at the RwandAir DSM Terminal?
The RwandAir DSM Terminal provides special assistance for passengers with disabilities, unaccompanied minors, medical needs, dietary requirements, and those requiring additional time or language support.
What is the process for handling lost or delayed baggage at the Des Moines International Airport?
Passengers can report any lost or delayed baggage to the RwandAir staff at the DSM Terminal, who will assist with the claims process and coordinating the retrieval of the luggage.
How can I contact the RwandAir DSM Terminal for further assistance?
You can contact the RwandAir DSM Terminal for further assistance by calling their customer service line at 1 515-256-5100 or by visiting their ticket counter in Terminal 4.