Philippine Airlines CTG Terminal +1-877-777-6741 (Departure and Arrival)

As the national flag carrier of the Philippines, Philippine Airlines (PAL) is proud to offer its passengers a seamless travel experience at the Rafael Núñez International Airport (CTG) in Cartagena City. The Philippine Airlines CTG Terminal is your gateway to the Philippines, providing a convenient and efficient departure point for your journey.

Philippine Airlines CTG Termina - Rafael Núñez International Airport

Philippine Airlines operates from Terminal 1 at Rafael Núñez International Airport (CTG), a major international gateway in the Colombia. Terminal 1 is known for its modern facilities, excellent customer service, and convenient access to various amenities.

What is the Philippine Airlines CTG Terminal Address and Location Map?

The Philippine Airlines CTG Terminal is located at Terminal 1 of Rafael Núñez International Airport (CTG) in Cartagena. The address for the Philippine Airlines CTG Terminal is:

Crespo, Cartagena, Bolívar, Colombia

Passengers can easily navigate to the PAL CTG Terminal using the airport’s well-marked signage and transportation options, including public buses, taxis, and ride-sharing services.

Philippine Airlines CTG Terminal Location Map

For a visual guide to the terminal, you can refer to the CTG Airport terminal map available on the airport’s official website or mobile app. The map provides a detailed layout of Terminal 1, including check-in counters, security checkpoints, departure gates, and other amenities.

By using the map, you can easily navigate through the terminal and find the Philippine Airlines check-in counters, baggage claim area, and departure gates.

How to Contact Philippine Airlines Terminal CTG?

To contact the CTG Philippine Airlines Terminal, you can use the following information:

Airport Name	Rafael Núñez International Airport
Rafael Núñez International Airport Address	Crespo, Cartagena, Bolívar, Colombia
Rafael Núñez International Airport Phone Number	+1-877-777-6741 / 57 5 6932828
Philippine Airlines Contact Number	(+632) 8855-8888
Rafael Núñez International Airport Code	CTG
Philippine Airlines Ticket Counter Hours	24/7
Type	International
Philippine Airlines CTG Terminals	Terminal 1
Philippine Airlines Official Website	https://www.philippineairlines.com/ph/en/home.html
Official YouTube	https://www.youtube.com/user/flypaltv
Official Twitter	https://twitter.com/flyPAL
Official Facebook	https://www.facebook.com/PhilippineAirlinesGlobal
Official Instagram	https://www.instagram.com/flypal/

By providing the comprehensive contact information, we aim to ensure that Philippine Airlines passengers have multiple convenient ways to reach out to the CTG Terminal team for a seamless and responsive travel experience.

CTG Philippine Airlines Terminal Departure

Philippine Airlines operates out of Terminal 1 at Rafael Núñez International Airport (CTG) in Cartagena City. This is the designated departure terminal for all Philippine Airlines flights departing from CTG.

- Check-in Counters: Philippine Airlines Terminal CTG has dedicated check-in counters located within Terminal 1 where passengers can check-in for their flights, drop off baggage, and obtain boarding passes.

- Security Checkpoints: The Philippine Airlines Terminal CTG has multiple security screening checkpoints to ensure a smooth and hassle-free boarding process for passengers.

- Duty-Free Shops: Philippine Airlines Terminal CTG Passengers can browse and shop at the various duty-free retail outlets located within the departure terminal.

- Dining Options: Philippine Airlines Terminal CTG offers a range of dining options, including restaurants, cafes, and grab-and-go food outlets, catering to the diverse needs of travelers.

By departing from the Philippine Airlines CTG Departure Terminal, passengers can enjoy a seamless and efficient travel experience as they embark on their journey to the Philippines and beyond.

Philippine Airlines CTG Terminal Arrivals

Passengers arriving on Philippine Airlines flights at Rafael Núñez International Airport (CTG) in Cartagena City will disembark at the designated arrivals terminal for the airline. Philippine Airlines operates its arrivals at Terminal 1 of CTG Airport, the same terminal used for its departures. This ensures a consistent and streamlined experience for passengers throughout their journey. Upon arrival, passengers will proceed through the immigration and customs formalities at the Terminal 1 arrivals area. This includes:

- Immigration Checkpoints: Philippine Airlines Terminal CTG Passengers will clear immigration and present their travel documents to the customs officials.

- Baggage Claim: Philippine Airlines Terminal CTG Passengers can collect their checked luggage from the designated baggage carousels within the arrivals terminal.

- Customs Declaration: Philippine Airlines Terminal CTG Passengers will then proceed to the customs declaration area to clear their belongings and personal items.

After completing the arrival procedures, passengers can exit the terminal and access various ground transportation options, such as taxis, ride-sharing services, or public transportation, to reach their final destination. The Philippine Airlines arrivals terminal at CTG Airport is designed to provide a smooth and efficient experience for passengers, ensuring a seamless transition from their flight to their onward journey.

Queries Handled by Philippine Airlines CTG Terminal

The Philippine Airlines Terminal CTG handles a wide range of queries and concerns from passengers, including but not limited to:

- Check-in and baggage drop: Passengers can check-in for their flights, drop off their checked luggage, and receive their boarding passes.

- Flight status updates: The Philippine Airlines Terminal CTG provides information on flight delays, cancellations, or any other changes to the flight schedule.

- Gate assignments: Passengers can check the departure gate for their flight and receive guidance on how to reach it.

- Baggage services: The Philippine Airlines Terminal CTG assists with lost or delayed baggage, as well as baggage claim inquiries.

- In-flight services: CTG Philippine Airlines Terminal Passengers can inquire about in-flight meals, entertainment, and other amenities offered by Philippine Airlines.

- Immigration and customs: The Philippine Airlines Terminal CTG can provide information on immigration and customs procedures for passengers traveling to or from international destinations.

Passengers can contact the CTG Philippine Airlines Terminal by calling the customer service hotline at 57 5 6932828 or by visiting the ticket counter in Terminal 1 of CTG Airport for in-person assistance. The customer service team is available 24/7 to address any queries and provide necessary support to ensure a smooth and enjoyable travel experience.

Philippine Airlines Facilities and Services Available at Rafael Núñez International Airport

CTG Philippine Airlines Terminal offers a range of facilities and services at Rafael Núñez International Airport (CTG) to ensure a comfortable and convenient travel experience for its passengers. Some of the facilities and services available at CTG include:

- Check-in counters: CTG Philippine Airlines Terminal provides dedicated check-in counters in Terminal 1 for passengers to check-in for their flights, drop off their checked luggage, and receive their boarding passes.

- Baggage services: The CTG Philippine Airlines Terminal offers baggage services, including baggage claim, lost or delayed baggage assistance, and baggage wrapping services.

- Dining and shopping: CTG Philippine Airlines Terminal offers a variety of dining and shopping options, including restaurants, cafes, duty-free shops, and retail stores.

- Special assistance: CTG Philippine Airlines Terminal provides special assistance for passengers with reduced mobility, unaccompanied minors, and passengers traveling with pets.

- In-flight services: The CTG Philippine Airlines Terminal offers a range of in-flight services, including meals, entertainment, and amenities, to ensure a comfortable and enjoyable flight experience.

- Immigration and customs: CTG Philippine Airlines Terminal provides assistance with immigration and customs procedures for passengers traveling to or from international destinations.

By providing these comprehensive facilities and services, Philippine Airlines aims to offer its passengers a seamless and enjoyable travel experience at the Rafael Núñez International Airport.

Why Must You Choose Philippine Airlines CTG Terminal?

Choosing the CTG Philippine Airlines Terminal for your travels offers several benefits, including:

- Convenient location: CTG Philippine Airlines Terminal is easily accessible by various modes of transportation, including taxis, ride-sharing services, public transportation, and private vehicles.

- Comfortable facilities: The CTG Philippine Airlines Terminal offers a range of comfortable facilities, including lounges, dining options, shopping, and other amenities to ensure a pleasant travel experience.

- Dedicated customer service: CTG Philippine Airlines Terminal provides dedicated customer service at CTG, with a 24/7 customer service hotline and in-person assistance at the ticket counter in Terminal 1.

- Special assistance: The CTG Philippine Airlines Terminal offers special assistance for passengers with reduced mobility, unaccompanied minors, and passengers traveling with pets to ensure a comfortable and hassle-free travel experience.

- In-flight services: CTG Philippine Airlines Terminal offers a range of in-flight services, including meals, entertainment, and amenities, to ensure a comfortable and enjoyable flight experience.

- Safety and security: The CTG Philippine Airlines Terminal follows strict safety and security protocols to ensure a safe and secure travel experience for all passengers.

By choosing the CTG Philippine Airlines Terminal for your travels, you can enjoy a comfortable, convenient, and enjoyable travel experience, with dedicated customer service and a range of facilities and services to meet your needs.

Parking and Transportation at Rafael Núñez International Airport

Rafael Núñez International Airport (CTG) offers several parking and transportation options for passengers, including:

- Parking: CTG offers various parking options, including hourly, daily, and long-term parking, at rates that vary based on the length of stay and the type of parking chosen. The airport also offers valet parking and electric vehicle charging stations.

- Taxis: Taxis are readily available at CTG, with designated taxi stands located outside each terminal. Fares are metered and vary based on the distance traveled and the time of day.

- Ride-sharing services: Ride-sharing services such as Uber and Lyft operate at CTG, with designated pick-up and drop-off locations outside each terminal. Fares vary based on the distance traveled and the time of day.

- Public transportation: CTG is served by several public transportation options, including the AirTrain, which connects the airport to the Cartagena City subway and Long Island Rail Road (LIRR) stations. The AirTrain operates 24/7 and offers free transfers to the subway and LIRR.

- Shuttle services: Several shuttle services operate at CTG, providing transportation to various destinations in and around Cartagena City. Fares vary based on the destination and the number of passengers.

- Car rentals: Several car rental companies operate at CTG, with rental car facilities located on-site at the airport. Passengers can rent a car for their travels and return it to the rental car facility upon departure.

Passengers are advised to check the parking and transportation options available at CTG before traveling to ensure a smooth and hassle-free experience. The airport’s official website provides detailed information on parking rates, transportation options, and other relevant information.

Nearby Hotels and Accommodation at Rafael Núñez International Airport

There are several nearby hotels and accommodations options available for passengers traveling through Rafael Núñez International Airport (CTG), including:

- TWA Hotel: Located within the CTG Airport complex, the TWA Hotel offers a unique and convenient option for passengers. The hotel features retro-inspired rooms, a rooftop infinity pool, and several dining and shopping options.

- Crowne Plaza CTG Airport Cartagena: Located less than a mile from CTG, the Crowne Plaza offers comfortable and convenient accommodations for passengers. The hotel features a fitness center, a restaurant, and a complimentary airport shuttle.

- Courtyard by Marriott CTG Airport: Located less than two miles from CTG, the Courtyard by Marriott offers modern and comfortable accommodations for passengers. The hotel features a fitness center, a restaurant, and a complimentary airport shuttle.

- Hilton Cartagena CTG Airport: Located less than a mile from CTG, the Hilton offers luxurious and convenient accommodations for passengers. The hotel features a fitness center, a restaurant, and a complimentary airport shuttle.

- Radisson Hotel CTG Airport: Located less than two miles from CTG, the Radisson offers comfortable and convenient accommodations for passengers. The hotel features a fitness center, a restaurant, and a complimentary airport shuttle.

Passengers are advised to check the availability and rates of nearby hotels and accommodations before traveling to ensure a smooth and hassle-free experience. The airport’s official website provides detailed information on nearby hotels and accommodations, as well as other relevant information.

Special Assistance at Rafael Núñez International Airport (CTG)

Rafael Núñez International Airport (CTG) offers special assistance for passengers with disabilities and special needs. The following services are available at CTG:

- Wheelchair assistance: Passengers who require wheelchair assistance can request this service through their airline or at the airport. Wheelchair assistance is available at all terminals and includes assistance with boarding and deplaning, as well as transportation between terminals.

- Accessible restrooms: CTG offers accessible restrooms in all terminals, which are equipped with grab bars, accessible sinks, and wider stalls.

- Tactile and Braille signage: CTG offers tactile and Braille signage throughout the airport, including at restrooms, elevators, and other key areas.

- Service animal relief areas: CTG offers designated service animal relief areas, which are equipped with waste bags and disposal containers.

- Hearing assistance: CTG offers assistive listening devices and captioning services for passengers with hearing impairments.

- Visual paging: CTG offers visual paging services, which display important announcements and paging messages on screens throughout the airport.

To access these special assistance services, passengers are advised to inform Philippine Airlines and the CTG Airport staff of their specific requirements at the time of booking or upon arrival. This will ensure that the necessary arrangements and support are in place to make the travel experience as smooth and comfortable as possible.

Philippine Airlines Lounges and Waiting Areas at Rafael Núñez International Airport

Philippine Airlines operate its own lounges at Rafael Núñez International Airport (CTG). Passengers traveling in business class or with elite status may have access to partner lounges operated by other airlines. For passengers who do not have access to a lounge, CTG offers several waiting areas throughout the airport, including:

- Terminal 1: Terminal 1 offers several waiting areas with comfortable seating, charging stations, and food and beverage options. The terminal also features a children’s play area.

- Terminal 4: Terminal 4 offers several waiting areas with comfortable seating, and a nursing room.

- Terminal 5: Terminal 5 offers several waiting areas with food and beverage options. The terminal also features a children’s play area and a nursing room.

- Terminal 7: Terminal 7 offers several waiting areas with charging stations options. The terminal also features a children’s play area.

- Terminal 8: Terminal 8 offers several waiting areas with comfortable seating options. The terminal also features a children’s play area and a nursing room.

By offering these comfortable and well-appointed lounge and waiting areas, Philippine Airlines ensures that its passengers can enjoy a relaxing and productive pre-flight experience at the CTG Airport.

FAQs on CTG Airport Terminal Philippine Airlines

What terminal does Philippine Airlines fly out of at CTG Airport?

Philippine Airlines operates from Terminal 1 at Rafael Núñez International Airport (CTG).

Where is the Philippine Airlines check-in counter located at Rafael Núñez International Airport (CTG)?

The Philippine Airlines check-in counter is located in Terminal 1 at Rafael Núñez International Airport (CTG).

Does Rafael Núñez International Airport have a Philippine Airlines lounge?

Philippine Airlines does not operate its own lounges at Rafael Núñez International Airport (CTG). However, passengers traveling in business class or with elite status may have access to partner lounges operated by other airlines.

Where can I find the Philippine Airlines baggage claim area at Rafael Núñez International Airport?

The Philippine Airlines baggage claim area is located in Terminal 1 at Rafael Núñez International Airport (CTG).

Does Rafael Núñez International Airport (CTG) have a hotel?

Yes, Rafael Núñez International Airport (CTG) has several nearby hotels and accommodations options available for passengers.

Where can I exchange currency at CTG Airport?

Currency exchange services are available at several locations throughout Rafael Núñez International Airport (CTG), including Travelex and other currency exchange providers.

Where can I find the Philippine Airlines ticket counter at CTG Airport?

The Philippine Airlines ticket counter is located in Terminal 1 at Rafael Núñez International Airport (CTG).

Does Rafael Núñez International Airport have Wi-Fi?

Yes, Rafael Núñez International Airport (CTG) offers free Wi-Fi throughout the airport.

Where can I find a charging station at CTG Airport?

Charging stations are available throughout Rafael Núñez International Airport (CTG), including at waiting areas, lounges, and restaurants.

How early should I arrive at CTG Airport for a Philippine Airlines flight?

Passengers are advised to arrive at least 3 hours before their scheduled departure time for international flights and 2 hours before for domestic flights.

Can I bring food through security at CTG Airport?

Food and drinks are allowed through security, but liquids are subject to TSA regulations.

Can I store my luggage at CTG Airport?

Yes, luggage storage services are available at several locations throughout Rafael Núñez International Airport (CTG).

What is the address of the Philippine Airlines CTG Terminal?

The address for the Philippine Airlines CTG Terminal is: Crespo, Cartagena, Bolívar, Colombia.

What is the phone number for the Philippine Airlines CTG Terminal?

The phone number for the Philippine Airlines CTG Terminal is 57 5 6932828.

What amenities and services are available at the Rafael Núñez International Airport (CTG)?

Rafael Núñez International Airport (CTG) offers a range of amenities and services, including lounges, waiting areas, charging stations, free Wi-Fi, luggage storage, currency exchange, and ground transportation options.

What ground transportation options are available at the Philippine Airlines CTG Terminal?

Ground transportation options at the Philippine Airlines CTG Terminal include taxis, ride-sharing services, public transportation, shuttle services, and car rentals.

Are there any nearby hotels or accommodations for Philippine Airlines passengers at Rafael Núñez International Airport?

Yes, there are several nearby hotels and accommodations options available for passengers traveling through Rafael Núñez International Airport (CTG).

What special assistance is available at the Philippine Airlines CTG Terminal?

Rafael Núñez International Airport (CTG) offers special assistance for passengers with disabilities and special needs, including wheelchair assistance, accessible restrooms, tactile and Braille signage, service animal relief areas, hearing assistance, and visual paging.

What is the process for handling lost or delayed baggage at the Rafael Núñez International Airport?

Passengers should report lost or delayed baggage to their airline as soon as possible. Airlines will then initiate a search and provide updates on the status of the baggage.

How can I contact the Philippine Airlines CTG Terminal for further assistance?

Passengers can contact the Philippine Airlines CTG Terminal by calling 57 5 6932828 or by visiting the airline’s website.