Malaysia Airlines STI Terminal (Departure and Arrival)

Malaysia Airlines, one of the leading global airlines, has a strong presence at the Cibao International Airport (STI) in Santiago de los Caballeros City. The Malaysia Airlines STI Terminal serves as a vital hub for passengers traveling to and from Malaysia and beyond.

Malaysia Airlines STI Terminal - Cibao International Airport

Malaysia Airlines operates out of Terminal 1 at STI Airport. This modern and well-equipped terminal offers a seamless travel experience for passengers.

What is the Malaysia Airlines STI Terminal Address and Location Map?

Malaysia Airlines operates from Terminal 1 at Cibao International Airport (STI) in Santiago de los Caballeros. The terminal is located at:

Avenida Juan Pablo Duarte, Santiago De Los Caballeros 51000, Dominican Republic

For a visual guide to navigate the STI Terminal, passengers can refer to the terminal map available on the official STI Airport website. The map provides a detailed layout of the terminal, including the location of check-in counters, security checkpoints, lounges, and other facilities.

Malaysia Airlines STI Terminal Location Map

The Malaysia Airlines check-in counters and departure gates are located within Terminal 1 at the Cibao International Airport (STI) in Santiago de los Caballeros City.

The specific location of the Malaysia Airlines counters and gates within Terminal 1 can be found on the terminal’s map, which is available on the airport’s website and various travel information sources. This ensures that passengers can easily locate the Malaysia Airlines section of the terminal and plan their journey accordingly.

How to Contact Malaysia Airlines Terminal STI?

To contact Malaysia Airlines Terminal STI , passengers can use the following contact information:

Airport Name	Cibao International Airport
Cibao International Airport Address	Avenida Juan Pablo Duarte, Santiago De Los Caballeros 51000, Dominican Republic
Cibao International Airport Phone Number	+1-877-445-3112 / 1 809-689-8344
Malaysia Airlines Contact Number	00 60 3-7843 3000
Cibao International Airport Code	STI
Malaysia Airlines Ticket Counter Hours	24/7
Type	International
Malaysia Airlines STI Terminals	Terminal 1
Malaysia Airlines Official Website	https://www.malaysiaairlines.com/us/en/home.html
Official YouTube	https://www.youtube.com/c/MalaysiaAirlines
Official Facebook	https://www.facebook.com/malaysiaairlines
Official Instagram	https://www.instagram.com/amalbymh/

By utilizing these various contact options, passengers can ensure they have the necessary information and support when traveling through the Malaysia Airlines STI Terminal.

STI Malaysia Airlines Terminal Departure

Malaysia Airlines operates out of Terminal 1 at the Cibao International Airport (STI) in Santiago de los Caballeros City for their departures. Terminal 1 at STI Airport is the designated departure terminal for Malaysia Airlines flights. This modern and well-equipped terminal offers a seamless travel experience for passengers. Some key details about the Malaysia Airlines STI Departure Terminal:

- Check-in and Departure Facilities: Malaysia Airlines Terminal STI has its own dedicated check-in counters and departure gates within Terminal 1. Passengers can easily navigate to the airline’s designated areas.

- Amenities: Malaysia Airlines Terminal STI provides a range of amenities for passengers, including lounges, duty-free shops, restaurants, and other services to enhance the travel experience.

By departing from the Malaysia Airlines STI Terminal 1, passengers can expect a smooth and efficient travel experience as they embark on their journey with the airline.

Malaysia Airlines STI Terminal Arrivals

Malaysia Airlines flights arriving at the Cibao International Airport (STI) in Santiago de los Caballeros City will land at Terminal 1. Terminal 1 at STI Airport is the designated arrivals terminal for Malaysia Airlines flights. Key details about the Malaysia Airlines STI Arrivals Terminal:

- Arrival Facilities: Upon arrival, passengers will disembark their Malaysia Airlines flight and proceed to the immigration and customs area within Malaysia Airlines Terminal STI . The airline’s baggage claim facilities are also located in this terminal.

- Customs and Immigration: Passengers arriving on Malaysia Airlines flights will clear immigration and customs procedures at the dedicated facilities within Malaysia Airlines Terminal STI.

- Connecting Flights: For passengers connecting to other flights, Malaysia Airlines Terminal STI offers seamless connections within the airport’s infrastructure.

By arriving at the Malaysia Airlines STI Terminal 1, passengers can expect a well-organized and efficient arrival experience as they complete their journey with the airline.

Queries Handled by Malaysia Airlines STI Terminal

The Malaysia Airlines STI Terminal at the Cibao International Airport (STI) in Santiago de los Caballeros City handles a variety of queries and requests from passengers. Some of the key queries handled by the Malaysia Airlines STI Terminal include:

- Flight Reservations and Bookings: Passengers can make new flight reservations, modify existing bookings, and inquire about flight availability through the Malaysia Airlines Terminal STI Ticket Office located within Terminal 1.

- Flight Status Updates: Malaysia Airlines Terminal STI Passengers can check the status of their Malaysia Airlines flights, including any delays or changes, by contacting the airline’s representatives at the STI Terminal.

- Check-in and Baggage Assistance: The Malaysia Airlines Terminal STI staff can assist passengers with the check-in process, baggage drop-off, and any inquiries related to luggage handling.

- Seat Selection and Upgrades: Passengers can request seat assignments, make seat selection changes, and inquire about upgrade options for their Malaysia Airlines Terminal STI flights.

- Loyalty Program Inquiries: Passengers who are members of the Malaysia Airlines Terminal STI Enrich loyalty program can seek assistance with their account, miles, and redemption options at the STI Terminal.

- Special Assistance Requests: The Malaysia Airlines team at the STI Terminal can address requests for special assistance, such as wheelchair support, unaccompanied minors, or medical needs.

- General Inquiries and Customer Support: Passengers can reach out to the Malaysia Airlines Terminal STI representatives inquiries, feedback, or customer support related to their travel experience.

By addressing these diverse queries, the Malaysia Airlines STI Terminal ensures a seamless and efficient travel experience for all passengers.

Malaysia Airlines Facilities and Services Available at Cibao International Airport

Malaysia Airlines Terminal STI offers a range of facilities and services at the Cibao International Airport (STI) in Santiago de los Caballeros City to cater to the needs of its passengers. Here are the key facilities and services available at the Malaysia Airlines STI Terminal:

- Check-in Counters: STI Malaysia Airlines Terminalhas dedicated check-in counters located within Terminal 1 at STI Airport, where passengers can check-in for their flights and drop off their luggage.

- Departure Gates: The airline’s departure gates are also situated within STI Malaysia Airlines Terminal, allowing passengers to board their Malaysia Airlines flights conveniently.

- Airline Lounge: STI Malaysia Airlines Terminal operates a dedicated airline lounge at the STI Terminal 1, offering a comfortable and exclusive space for premium passengers to relax and refresh before their flights.

- Duty-Free Shopping: Passengers can enjoy tax-free shopping at the various duty-free stores and retail outlets available within the Malaysia Airlines STI Terminal.

- Dining Options: Terminal 1 at STI Airport provides a range of dining options, including restaurants, cafes, and food courts, catering to the diverse culinary preferences of Malaysia Airlines passengers.

- Baggage Handling: Malaysia Airlines staff at the STI Terminal assist passengers with their baggage, including check-in, retrieval, and any inquiries or concerns related to luggage.

- Customer Service: Passengers can access the Malaysia Airlines Terminal STI Ticket Office and customer service representatives within the STI Terminal for any queries, assistance, or support during their travel experience.

By offering these comprehensive facilities and services, Malaysia Airlines ensures a seamless and comfortable journey for its passengers traveling through the STI Airport.

Why Must You Choose Malaysia Airlines STI Terminal?

There are several reasons why passengers may choose to fly with STI Malaysia Airlines Terminal, including:

- Convenient location: STI Malaysia Airlines Terminal operates from Terminal 1 at STI International Airport, which is conveniently located and offers easy access to ground transportation options.

- Modern facilities: STI Malaysia Airlines Terminal is a modern and well-equipped terminal, offering passengers a comfortable and enjoyable travel experience.

- Excellent customer service: Malaysia Airlines is known for its excellent customer service, with a team of dedicated and professional staff available to assist passengers with their travel needs.

- Comfortable lounges: Malaysia Airlines operates a lounge at STI Terminal, offering passengers a comfortable and relaxing space to rest and work before their flight.

- Duty-free shopping: STI Malaysia Airlines Terminal offers duty-free shopping at STI Terminal, with a range of products available including perfumes, cosmetics, and electronics.

- Delicious food and beverage options: STI Malaysia Airlines Terminal offers a variety of food and beverage options at STI Terminal, including cafes, restaurants, and bars.

- Special assistance: STI Malaysia Airlines Terminal provides special assistance for passengers with disabilities, medical conditions, or other special needs, ensuring that everyone can travel comfortably and safely.

By choosing the Malaysia Airlines STI Terminal, passengers can enjoy a seamless, comfortable, and efficient travel experience, making it an excellent choice for their journeys to and from Santiago de los Caballeros City.

Parking and Transportation at Cibao International Airport

Passengers traveling through the Malaysia Airlines STI Terminal at the Cibao International Airport (STI) in Santiago de los Caballeros City have several options for parking and transportation:

Parking at STI Airport	Ground Transportation	Accessibility
Hourly Parking: Available in the Central Terminal Area, with rates starting at $6 per hour. Daily Parking: Long-term parking lots with daily rates starting at $18 per day. Economy Parking: Off-site parking lots with shuttle service to the terminals, offering more affordable rates.	AirTrain STI: A free, automated rail system that connects all terminals, parking lots, and other transportation hubs. Taxi: Taxis are readily available at the airport’s designated taxi stands, with fares to Manhattan starting at around $52. Rideshare: Services like Uber and Lyft offer pickup and drop-off at the airport terminals. Shuttle Buses: Shuttle services connect the airport to nearby hotels and transportation hubs. Public Transportation: Passengers can use the MTA subway and bus services to access the airport.	Wheelchair assistance Elevators and ramps Designated parking spaces Accessible restrooms and facilities

By utilizing the available parking and transportation options, Malaysia Airlines passengers can seamlessly arrive and depart the STI Airport, ensuring a smooth and convenient travel experience.

Nearby Hotels and Accommodation at Cibao International Airport

Cibao International Airport is surrounded by a range of hotels and accommodations to suit different budgets and preferences. Some of the nearby hotels and accommodations at STI include:

- Hilton Santiago de los Caballeros STI Airport: This hotel is located just minutes from STI and offers a range of amenities, including a fitness center, restaurant, and bar.

- Crowne Plaza STI Airport Santiago de los Caballeros: This hotel is located just a few minutes from STI and offers a range of amenities, including a fitness center, restaurant, and bar.

- Radisson Hotel STI Airport: This hotel is located just minutes from STI and offers a range of amenities, including a fitness center, restaurant, and bar.

- Fairfield Inn & Suites by Marriott Santiago de los Caballeros STI Airport: This hotel is located just a few minutes from STI and offers a range of amenities, including a fitness center, free breakfast, and a shuttle service to and from the airport.

- Best Western STI Airport Hotel: This hotel is located just minutes from STI and offers a range of amenities, including a fitness center, restaurant, and bar.

Passengers can easily book their preferred accommodation through various online platforms, travel agencies, or directly with the hotels. Many hotels near STI Airport also offer special rates and packages for airline passengers. By exploring the diverse range of hotel and accommodation options near the Malaysia Airlines STI Terminal, passengers can ensure a comfortable and convenient stay during their travels.

Special Assistance at Cibao International Airport (STI)

Cibao International Airport (STI) provides special assistance for passengers with disabilities and special needs. Some of the special assistance services available at STI include:

- Wheelchair assistance: Passengers who require wheelchair assistance can request this service when making their reservation or at the airport. Wheelchair assistance is available from the curb to the aircraft, and from the aircraft to the curb.

- Escort assistance: STI Malaysia Airlines Terminal Passengers who require an escort to assist with boarding, deplaning, or navigating the airport can request this service when making their reservation or at the airport.

- Sign language interpreters: STI provides sign language interpreters for passengers who are deaf or hard of hearing.

- Service animals: STI Malaysia Airlines Terminal Passengers who require a service animal are allowed to bring their animal into the airport and onto the aircraft.

- TSA PreCheck: STI Malaysia Airlines Terminal Passengers with disabilities or medical conditions can apply for TSA PreCheck, which allows for expedited security screening.

- Accessible restrooms: STI provides accessible restrooms throughout the airport.

To access these special assistance services, passengers are encouraged to inform Malaysia Airlines of their needs at the time of booking or by contacting the airline’s customer service team. The airline’s staff at the STI Terminal will then work closely with the airport authorities to ensure a seamless and comfortable travel experience for all passengers.

Malaysia Airlines Lounges and Waiting Areas at Cibao International Airport

STI Malaysia Airlines Terminaloffers a dedicated airline lounge at the Cibao International Airport (STI) in Santiago de los Caballeros City, providing a comfortable and exclusive space for its premium passengers. Malaysia Airlines Lounge at STI Airport

Lounge Amenities	Lounge Eligibility	Lounge Hours
Comfortable seating areas with ample space for relaxation Complimentary refreshments, including a selection of snacks, beverages, and light meals High-speed Wi-Fi internet access Business facilities, such as workstations and meeting areas Shower rooms for passengers to freshen up Television and entertainment options	Business Class passengers First Class passengers Enrich Platinum and Gold members Passengers holding eligible partner airline lounge access privileges	Seating areas near the check-in counters and departure gates Designated quiet zones for passengers to relax Access to various dining and shopping options within the terminal

By offering these premium lounge facilities and comfortable waiting areas, STI Malaysia Airlines Terminal ensures a seamless and enjoyable travel experience for its passengers at the STI Airport.

FAQs on STI Airport Terminal Malaysia Airlines

Here are the answers to the FAQs:

What terminal does Malaysia Airlines fly out of at STI Airport?

Malaysia Airlines operates out of Terminal 1 at the Cibao International Airport (STI).

Where is the Malaysia Airlines check-in counter located at Cibao International Airport (STI)?

The Malaysia Airlines check-in counters are located within Terminal 1 at STI Airport.

Does Cibao International Airport have a Malaysia Airlines lounge?

Yes, Malaysia Airlines operates a dedicated airline lounge within Terminal 1 at STI Airport. Where can I find the Malaysia Airlines baggage claim area at Cibao International Airport?

The Malaysia Airlines baggage claim facilities are located within Terminal 1 at STI Airport

Yes, STI Airport has several on-site hotels, including the TWA Hotel and Hyatt Regency STI Airport at Resorts World Santiago de los Caballeros.

Where can I exchange currency at STI Airport?

Currency exchange services are available at various locations throughout the different terminals at STI Airport.

Where can I find the Malaysia Airlines ticket counter at STI Airport?

The Malaysia Airlines Ticket Office is located within Terminal 1 at STI Airport.

Does Cibao International Airport have Wi-Fi?

Yes, STI Airport offers free Wi-Fi internet access throughout the terminals.

Where can I find a charging station at STI Airport?

Charging stations are available at various locations within the terminals at STI Airport for passengers to charge their electronic devices.

How early should I arrive at STI Airport for a Malaysia Airlines flight?

It is recommended to arrive at STI Airport at least 2-3 hours before your scheduled Malaysia Airlines departure time.

Can I bring food through security at STI Airport?

Yes, passengers are generally allowed to bring food through security at STI Airport, subject to TSA regulations.

Can I store my luggage at STI Airport?

Yes, STI Airport offers luggage storage and left luggage facilities for passengers.

What is the address of the Malaysia Airlines STI Terminal?

The Malaysia Airlines Ticket Office is Avenida Juan Pablo Duarte, Santiago De Los Caballeros 51000, Dominican Republic.

What is the phone number for the Malaysia Airlines STI Terminal?

The phone number for the Malaysia Airlines Ticket Office at STI Terminal 1 is 1 809-689-8344.

What amenities and services are available at the Cibao International Airport (STI)?

STI Airport offers a wide range of amenities and services, including lounges, duty-free shopping, dining options, ground transportation, and more.

What ground transportation options are available at the Malaysia Airlines STI Terminal?

Passengers can access various ground transportation options at the Malaysia Airlines STI Terminal, including the AirTrain, taxis, and rideshare services.

Are there any nearby hotels or accommodations for Malaysia Airlines passengers at Cibao International Airport?

Yes, there are numerous hotels located in close proximity to STI Airport, as well as on-site airport hotels, catering to the needs of Malaysia Airlines passengers.

What special assistance is available at the Malaysia Airlines STI Terminal?

The Malaysia Airlines STI Terminal provides special assistance services for passengers with disabilities, unaccompanied minors, medical needs, and mobility requirements.

What is the process for handling lost or delayed baggage at the Cibao International Airport?

Passengers should report any issues with lost or delayed baggage to the Malaysia Airlines staff at the STI Terminal, who will assist with the handling and retrieval of the luggage.

How can I contact the Malaysia Airlines STI Terminal for further assistance?

Passengers can contact the Malaysia Airlines Ticket Office at the STI Terminal by phone at 1 809-689-8344 or visit the airline’s website for additional support and information.