Lufthansa, the renowned German airline, has a strong presence at the O.R. Tambo International Airport (JNB) in Johannesburg. The Lufthansa JNB Terminal serves as a vital hub for the airline’s operations, connecting passengers from around the world to their destinations. Here, We’ll delve into its location, contact details, terminal information, and even provide a handy map to help you navigate this bustling airport.
Lufthansa JNB Terminal - O.R. Tambo International Airport

What is the Lufthansa JNB Terminal Address and Location Map?

According to the official, the Lufthansa JNB Terminal can be found on the airport map at the following address:

O R Tambo Airport Rd, Johannesburg, 1627, South Africa

The Lufthansa JNB Terminal is situated in Terminal 1 at the O.R. Tambo International Airport (JNB) in Johannesburg. The Lufthansa terminal is conveniently located, allowing passengers to seamlessly connect to their flights and access various ground transportation services, such as taxis, shuttles, and public transportation options available at the JNB Airport.

How to Contact Lufthansa Terminal JNB?

To contact the Lufthansa Terminal at JNB Airport, you can use the following contact information:
Airport Name O.R. Tambo International Airport
O.R. Tambo International Airport Address O R Tambo Airport Rd, Johannesburg, 1627, South Africa
O.R. Tambo International Airport Phone Number +1-877-777-6741 /  27 11 921 6262
Lufthansa Contact Number 1800 102 5838
O.R. Tambo International Airport Code JNB
Lufthansa Ticket Counter Hours 24/7
Type International
Lufthansa JNB Terminals Terminal 1
Lufthansa Official Website https://www.lufthansa.com/in/en/homepage
Official YouTube https://www.youtube.com/user/lufthansa
Official Twitter https://x.com/lufthansa
Official Facebook https://www.facebook.com/Lufthansa
Official Instagram https://www.instagram.com/lufthansa/
The airline’s representatives on these platforms may be able to assist you with any questions or concerns related to the Lufthansa JNB Terminal. The Lufthansa JNB Terminal phone number 27 11 921 6262 is the primary point of contact for any inquiries or assistance you may need.

JNB Lufthansa Terminal Departure

Lufthansa operates out of Terminal 1 at O.R. Tambo International Airport (JNB) in Johannesburg. Terminal 1 is dedicated to Lufthansa and its Star Alliance partners, providing a seamless and convenient experience for passengers. At the Lufthansa JNB Departure Terminal, you’ll find a range of amenities to make your journey more comfortable, including:
    • Lufthansa Senator Lounge and Business Lounge: If you’re a Star Alliance Gold member or flying in a premium cabin, you can enjoy access to the Lufthansa Senator Lounge or Business Lounge. These lounges offer a quiet and comfortable space to relax, work, or dine before your flight.
    • Duty-Free Shopping: The Lufthansa Terminal JNB features a variety of duty-free shops where you can purchase perfumes, cosmetics, liquor, and more at tax-free prices.
    • Dining: There are plenty of dining options available at the terminal, including sit-down restaurants, fast-food chains, and coffee shops.
    • Wi-Fi: Free Wi-Fi is available throughout the Lufthansa Terminal JNB, allowing you to stay connected with loved ones or catch up on work.
    • Currency Exchange: If you need to exchange currency, there are several currency exchange booths located throughout the terminal.
    • Baggage Services: If you need assistance with your luggage, there are baggage service offices located near the baggage claim area.
To make the most of your experience at the Lufthansa JNB Departure Terminal, be sure to arrive early, check in online if possible, know your terminal, check security wait times, and be aware of luggage restrictions. Additionally, staying hydrated during your journey is important, so be sure to drink plenty of water before, during, and after your flight.

Lufthansa JNB Terminal Arrivals

Lufthansa operates out of Terminal 1 at O.R. Tambo International Airport (JNB) in Johannesburg, and this is where all Lufthansa flights arrive at JNB. At the Lufthansa JNB Arrivals Terminal, you’ll find a range of services and amenities to make your arrival as smooth and convenient as possible. Here are some of the key features of the terminal:
    • Baggage Claim: After your flight lands, you can collect your checked luggage at one of the baggage claim carousels in the Arrivals area. The carousels are marked with flight numbers, so you can easily find the one for your flight.
    • Customs and Immigration: After collecting your luggage, you’ll need to go through Customs and Immigration. The lines can sometimes be long, so be sure to allow plenty of time for this process.
    • Information Desk: If you need assistance with directions, transportation, or other services, there is an Information Desk located in the Arrivals area where you can speak with a representative.
    • Currency Exchange: If you need to exchange currency, there are several currency exchange booths located throughout the terminal.
    • Duty-Free Shopping: The Lufthansa Terminal JNB features a variety of duty-free shops where you can purchase perfumes, cosmetics, liquor, and more at tax-free prices.
To make the most of your experience at the Lufthansa JNB Arrivals Terminal, be sure to familiarize yourself with the layout of the terminal before your arrival, and allow plenty of time for clearing Customs and Immigration. It’s also a good idea to have your travel documents and any necessary visas ready for inspection. Once you’ve collected your luggage and cleared Customs and Immigration, you can head to the Ground Transportation area to find the best option for getting to your final destination.
Lufthansa JNB Terminal - O.R. Tambo International Airport

Queries Handled by Lufthansa JNB Terminal

At the Lufthansa JNB Terminal, there are a variety of services and facilities available to assist passengers with their travel needs. Here are some of the queries that can be handled at the Lufthansa JNB Terminal:
    • Check-in: JNB Lufthansa Terminal Passengers can check in for their Lufthansa flights at the check-in counters located in the terminal. They can also check in online or use a self-service kiosk to print their boarding passes.
    • Baggage Drop-off: JNB Lufthansa Terminal Passengers who have already checked in online can drop off their luggage at the baggage drop-off counters located in the terminal.
    • Baggage Claim: After arriving at JNB, passengers can collect their checked luggage at one of the baggage claim carousels in the Arrivals area of the terminal.
    • Customs and Immigration: JNB Lufthansa Terminal Passengers can go through Customs and Immigration at the terminal after collecting their luggage.
    • Duty-Free Shopping: JNB Lufthansa Terminal Passengers can shop for duty-free items at a variety of stores located throughout the terminal.
    • Dining: There are several restaurants and cafes located in the terminal, offering a range of food and beverage options for passengers.
    • Information Desk: JNB Lufthansa Terminal Passengers can visit the Information Desk for assistance with directions, flight information, and other travel-related inquiries.
    • Currency Exchange: JNB Lufthansa Terminal Passengers can exchange currency at one of the currency exchange booths located throughout the terminal.
    • Lost and Found: Lufthansa Terminal JNB Passengers who have lost an item at the terminal can contact the Lost and Found office for assistance in locating it.
The Lufthansa JNB Terminal is designed to provide a seamless and convenient travel experience for passengers, with a wide range of services and facilities available to handle various queries and needs.

Lufthansa Facilities and Services Available at O.R. Tambo International Airport

The Lufthansa JNB Terminal at the O.R. Tambo International Airport (JNB) in Johannesburg offers a comprehensive range of facilities and services to cater to the needs of its passengers. As a leading global airline, Lufthansa is dedicated to providing a seamless and comfortable travel experience for its customers. Here’s a closer look at the facilities and services available at the Lufthansa JNB Terminal:
Check-in and Baggage Dedicated Lufthansa check-in counters and kiosks Efficient baggage drop-off and handling services Assistance with oversized or special luggage
Security and Immigration Dedicated security screening lanes for Lufthansa passengers Streamlined immigration and customs processing
Dining and Shopping A variety of dining options, including restaurants and cafes Retail stores and duty-free shops for last-minute purchases
Technology and Connectivity Free Wi-Fi throughout the terminal Real-time flight information displays Charging stations and power outlets
Airline Partner Services Cooperation with other Star Alliance and partner airlines Seamless connections and interline agreements
The Lufthansa JNB Terminal is designed to provide a comprehensive and stress-free travel experience for its passengers. From efficient check-in and baggage handling to comfortable lounges and convenient amenities, the terminal is committed to exceeding the expectations of Lufthansa travelers. Whether you’re departing, arriving, or connecting through the Lufthansa JNB Terminal, you can rest assured that you’ll have access to the facilities and services necessary to make your journey comfortable and enjoyable.

Why Must You Choose Lufthansa JNB Terminal?

There are several reasons why you may want to choose the Lufthansa JNB Terminal for your travel needs:
    • Convenience: The JNB Lufthansa Terminal is designed to provide a seamless and convenient travel experience for passengers. With check-in, baggage drop-off, security check, boarding, and other services all located in one terminal, passengers can easily navigate through the airport without having to worry about transferring between terminals.
    • Lufthansa Lounges: The JNB Lufthansa Terminal features Lufthansa Senator and Business Lounges for eligible passengers to relax and refresh before their flight. These lounges offer a range of amenities, including comfortable seating, complimentary food and drinks, Wi-Fi, and other services.
    • Duty-Free Shopping: Passengers can shop for duty-free items at a variety of stores located throughout the terminal, including cosmetics, perfumes, liquor, and tobacco.
    • Dining: There are several restaurants and cafes located in the terminal, offering a range of food and beverage options for passengers. Whether you’re looking for a quick snack or a sit-down meal, there are plenty of options available.
    • Wi-Fi: JNB Lufthansa Terminal Passengers can access free Wi-Fi throughout the terminal, allowing them to stay connected with family, friends, or work while waiting for their flight.
    • Charging Stations: With charging stations located throughout the terminal, passengers can easily charge their electronic devices while waiting for their flight.
    • Security: The JNB Lufthansa Terminal features state-of-the-art security screening technology, ensuring that passengers can pass through security quickly and efficiently.
    • Customer Service: The JNB Lufthansa Terminal is known for its excellent customer service, with staff available to assist passengers with any questions or concerns they may have.
The Lufthansa JNB Terminal is a top-notch facility that offers a wide range of amenities and services to make travel more comfortable and convenient for passengers. Whether you’re a frequent flyer or taking a once-in-a-lifetime trip, the Lufthansa JNB Terminal is an excellent choice.

Parking and Transportation at O.R. Tambo International Airport

Parking and transportation are important considerations when traveling through O.R. Tambo International Airport. Here are some options for parking and transportation at JNB Airport:
    • Parking: JNB Airport offers several parking options, including short-term parking, long-term parking, and economy parking. The short-term parking is located near the terminals and is ideal for dropping off or picking up passengers. The long-term and economy parking are located further from the terminals but offer more affordable rates for extended stays.
    • Taxis: Taxis are readily available outside of each terminal at JNB Airport. Taxis are metered and accept cash or credit card payments.
    • Ride-Hailing Services: Ride-hailing services, such as Uber and Lyft, are also available at JNB Airport. Passengers can request a ride using the ride-hailing app and meet their driver at a designated pickup location outside of the terminal.
    • Shuttle Buses: JNB Airport offers complimentary shuttle buses that run between terminals and to the airport’s long-term parking lots. Additionally, there are several private shuttle bus services that operate between JNB Airport and various destinations in Johannesburg.
    • Public Transportation: The Johannesburg subway system and the Long Island Rail Road (LIRR) both have stations at JNB Airport. The AirTrain JNB connects the terminals to the subway and LIRR stations, as well as to the airport’s parking lots.
    • Car Rentals: Several car rental companies have desks at JNB Airport, including Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, and Thrifty. Passengers can reserve a rental car in advance or on-site at the airport.
    • Hotel Shuttles: Many nearby hotels offer complimentary shuttle service to and from JNB Airport. Passengers can check with their hotel to see if this service is available.
JNB Airport offers a variety of parking and transportation options to suit the needs of all travelers. It’s always a good idea to plan ahead and choose the option that best fits your needs and budget.

Nearby Hotels and Accommodation at O.R. Tambo International Airport

There are several hotels located near the Lufthansa JNB Terminal that offer convenient accommodations for travelers. Here are some nearby hotels:
    • Hampton Inn Johannesburg-JNB Airport: The Hampton Inn Johannesburg-JNB Airport is located near the airport and offers comfortable guest rooms, free breakfast, a fitness center, and a business center.
    • Courtyard by Marriott Johannesburg JNB Airport: The Courtyard by Marriott Johannesburg JNB Airport is located near the airport and offers modern guest rooms, a fitness center, a business center, and a bistro-style restaurant.
    • Hilton Johannesburg JNB Airport: The Hilton Johannesburg JNB Airport is located near the airport and offers comfortable guest rooms, a fitness center, a business center, and several dining options.
    • Fairfield Inn by Marriott Johannesburg JNB Airport: The Fairfield Inn by Marriott Johannesburg JNB Airport is located near the airport and offers comfortable guest rooms, free breakfast, a fitness center, and a business center.
    • Comfort Inn JNB Airport: The Comfort Inn JNB Airport is located near the airport and offers comfortable guest rooms, free breakfast, a fitness center, and a business center.
    • Crowne Plaza JNB Airport Johannesburg: The Crowne Plaza JNB Airport Johannesburg is located near the airport and offers modern guest rooms, a fitness center, a business center, and several dining options.
    • La Quinta by Wyndham Johannesburg JNB Airport: The La Quinta by Wyndham Johannesburg JNB Airport is located near the airport and offers comfortable guest rooms, free breakfast, a fitness center, and a business center.
    • TWA Hotel: The TWA Hotel is located at JNB Airport and is a unique and historic hotel that was once the TWA Flight Center. The hotel offers modern guest rooms, a rooftop pool, a museum dedicated to the history of TWA, and several dining options.
These hotels offer a range of amenities and services to cater to the needs of Lufthansa passengers, including complimentary airport shuttle services, comfortable accommodations, and easy access to the Lufthansa JNB Terminal. When booking your stay, be sure to consider factors such as proximity to the terminal, shuttle availability, and any special offers or packages that may be available. Checking the hotel’s website or contacting their reservations team directly can help you find the best option for your travel needs. By choosing a nearby hotel, you can ensure a seamless and stress-free experience when traveling through the Lufthansa JNB Terminal.

Special Assistance at O.R. Tambo International Airport (JNB)

JNB Airport offers a variety of special assistance services to ensure that all passengers have a safe and comfortable travel experience. Here are some of the special assistance services available at JNB Airport:
    • TTY/TDD Phones: JNB Airport has TTY/TDD phones available for passengers who are deaf or hard of hearing. These phones are located throughout the airport and can be used to make phone calls with the assistance of a relay operator.
    • Service Animal Relief Areas: JNB Airport has designated service animal relief areas for passengers traveling with service animals. These areas are located throughout the airport and are equipped with waste disposal bags and receptacles.
    • Special Meal Requests: Passengers with dietary restrictions can request special meals from their airline. JNB Airport’s restaurants and food courts also offer a variety of options to accommodate different dietary needs, including vegetarian, gluten-free, and halal meals.
    • Language Assistance: JNB Airport provides language assistance services for passengers who speak languages other than English. Interpreter services are available at the airport’s information desks and can also be arranged through a passenger’s airline.
    • Security Screening Accommodations: Passengers with disabilities or medical conditions that may require special accommodations during the security screening process can request assistance from the Transportation Security Administration (TSA). This may include using a wheelchair or other mobility aid during screening, or receiving a pat-down search instead of going through the imaging technology.
    • Boarding Assistance: Passengers who require boarding assistance can request it from their airline. JNB Airport provides personnel to assist with boarding, including using ramps or lifts to board the aircraft.
    • Wheelchair Assistance: Passengers who require wheelchair assistance can request it at their airline’s check-in counter or by contacting their airline in advance. JNB Airport provides wheelchairs and assistance from trained personnel to help passengers get to their gate, through security checkpoints, and to connecting flights.
It’s important to note that some special assistance services may need to be requested in advance, so passengers should check with their airline or the airport’s disability services office to ensure that they receive the assistance they need.

Lufthansa Lounges and Waiting Areas at O.R. Tambo International Airport

Lufthansa offers several lounges and waiting areas at JNB Airport for its passengers to relax and wait for their flights. Here are some of the lounges and waiting areas available:
    • Lufthansa Business Lounge: The Lufthansa Business Lounge is located in Terminal 1 and is available to passengers traveling in Business Class on Lufthansa or a Star Alliance partner airline, as well as Star Alliance Gold members. The lounge offers comfortable seating, complimentary food and beverages, Wi-Fi, and other amenities.
    • Lufthansa Senator Lounge: The Lufthansa Senator Lounge is also located in Terminal 1 and is available to passengers traveling in First Class on Lufthansa or a Star Alliance partner airline, as well as Senators and HON Circle members. The lounge offers comfortable seating, complimentary food and beverages, Wi-Fi, a cigar lounge, and other amenities.
    • Lufthansa Welcome Lounge: The Lufthansa Welcome Lounge is located in Terminal 1 and is available to passengers arriving on a long-haul flight with Lufthansa or a Star Alliance partner airline. The lounge offers comfortable seating, shower facilities, complimentary food and beverages, Wi-Fi, and other amenities to help passengers freshen up and relax after a long flight.
    • Terminal 1 Waiting Area: The Terminal 1 Waiting Area is located in the public area of Terminal 1 and offers comfortable seating, charging stations, and Wi-Fi. This area is available to all passengers, regardless of their airline or travel class.
It’s important to note that access to the Lufthansa lounges is subject to availability and may be limited due to capacity restrictions. Passengers can check with their airline or the lounge staff to ensure that they have access to the lounge. In addition to the Lufthansa lounges, JNB Airport also offers several other lounges and waiting areas for passengers to relax and wait for their flights, including the American Airlines Admirals Club, the Delta Sky Club, and the Air France-KLM Lounge, among others.

FAQs on JNB Airport Terminal Lufthansa

Sure, here are 15 frequently asked questions (FAQs) about the O.R. Tambo International Airport Terminal:
What terminal does Lufthansa fly out of at JNB Airport?

Lufthansa operates out of Terminal 1 at O.R. Tambo International Airport (JNB).

Where is the Lufthansa check-in counter at O.R. Tambo International Airport (JNB)?

The Lufthansa check-in counter is located in Terminal 1 on the Departures level.

What time does check-in open and close for Lufthansa flights at JNB Airport?

Check-in opens 24 hours before departure and closes 60 minutes before departure for Lufthansa flights at O.R. Tambo International Airport.

Does O.R. Tambo International Airport have a Lufthansa lounge?

Yes, Lufthansa operates several lounges in Terminal 1 at JNB Airport, including the Lufthansa Business Lounge, Lufthansa Senator Lounge, and Lufthansa Welcome Lounge.

How do I access the Lufthansa lounge at JNB Airport?

Access to the Lufthansa lounges is subject to availability and may be limited due to capacity restrictions. Passengers can check with their airline or the lounge staff to ensure that they have access to the lounge.

Where can I find the Lufthansa baggage claim area at O.R. Tambo International Airport?

The Lufthansa baggage claim area is located in Terminal 1 on the Arrivals level.

Does O.R. Tambo International Airport (JNB) have a hotel?

There are several hotels located near JNB Airport, which is located on the airport grounds.

Where can I exchange currency at JNB Airport?

Currency exchange services are available at several locations throughout O.R. Tambo International Airport, including Terminal 1.

Where can I find the Lufthansa ticket counter at JNB Airport?

The Lufthansa ticket counter is located in Terminal 1 on the Departures level.

Does O.R. Tambo International Airport have Wi-Fi?

Yes, O.R. Tambo International Airport offers free Wi-Fi throughout the terminals.

Where can I find a charging station at JNB Airport?

Charging stations are available throughout O.R. Tambo International Airport, including in Terminal 1.

How early should I arrive at JNB Airport for a Lufthansa flight?

Lufthansa recommends arriving at the airport at least 3 hours before departure for international flights.

Can I bring food through security at JNB Airport?

Passengers are allowed to bring food through security at O.R. Tambo International Airport, as long as it meets TSA guidelines.

Can I store my luggage at JNB Airport?

Yes, luggage storage services are available at O.R. Tambo International Airport, with several luggage storage facilities located in the terminals.

What is the address of the Lufthansa JNB Terminal?

The Lufthansa JNB Terminal address is O R Tambo Airport Rd, Johannesburg, 1627, South Africa.

What is the phone number for the Lufthansa JNB Terminal?

The Lufthansa JNB Terminal Phone Numbe is 27 11 921 6262.

What amenities and services are available at the O.R. Tambo International Airport (JNB)?

The terminal offers a range of amenities, including lounges, dining options, retail stores, and ground transportation services.

What ground transportation options are available at the Lufthansa JNB Terminal?

Passengers can utilize taxis, rideshare services, shuttle buses, and the AirTrain to reach their final destination from the O.R. Tambo International Airport.

Are there any nearby hotels or accommodations for Lufthansa passengers at O.R. Tambo International Airport?

Yes, there are several hotels and accommodations located near the Lufthansa JNB Terminal, including the Courtyard by Marriott, Hilton Garden Inn, and Hyatt Place.

What special assistance is available at the Lufthansa JNB Terminal?

The terminal offers various special assistance services, such as wheelchair support, assistance for passengers with disabilities, and accommodations for families with young children.

What is the process for handling lost or delayed baggage at the O.R. Tambo International Airport?

Passengers can report any issues with their baggage to the Lufthansa customer service desk located within the terminal.

How can I contact the Lufthansa JNB Terminal for further assistance?

Passengers can call the O.R. Tambo International Airport at 27 11 921 6262 for additional information and support.

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