Lufthansa HAV Terminal – José Martí International Airport

What is the Lufthansa HAV Terminal Address and Location Map?

Avenida Van Troy y Final, Rancho Boyeros, Havana, Cuba

How to Contact Lufthansa Terminal HAV?

HAV Lufthansa Terminal Departure

• • Lufthansa Senator Lounge and Business Lounge: If you’re a Star Alliance Gold member or flying in a premium cabin, you can enjoy access to the Lufthansa Senator Lounge or Business Lounge. These lounges offer a quiet and comfortable space to relax, work, or dine before your flight.

• • Duty-Free Shopping: The Lufthansa Terminal HAV features a variety of duty-free shops where you can purchase perfumes, cosmetics, liquor, and more at tax-free prices.

• • Dining: There are plenty of dining options available at the terminal, including sit-down restaurants, fast-food chains, and coffee shops.

• • Wi-Fi: Free Wi-Fi is available throughout the Lufthansa Terminal HAV, allowing you to stay connected with loved ones or catch up on work.

• • Currency Exchange: If you need to exchange currency, there are several currency exchange booths located throughout the terminal.

• • Baggage Services: If you need assistance with your luggage, there are baggage service offices located near the baggage claim area.

Lufthansa HAV Terminal Arrivals

• • Baggage Claim: After your flight lands, you can collect your checked luggage at one of the baggage claim carousels in the Arrivals area. The carousels are marked with flight numbers, so you can easily find the one for your flight.

• • Customs and Immigration: After collecting your luggage, you’ll need to go through Customs and Immigration. The lines can sometimes be long, so be sure to allow plenty of time for this process.

• • Information Desk: If you need assistance with directions, transportation, or other services, there is an Information Desk located in the Arrivals area where you can speak with a representative.

• • Currency Exchange: If you need to exchange currency, there are several currency exchange booths located throughout the terminal.

• • Duty-Free Shopping: The Lufthansa Terminal HAV features a variety of duty-free shops where you can purchase perfumes, cosmetics, liquor, and more at tax-free prices.

Queries Handled by Lufthansa HAV Terminal

• • Check-in: HAV Lufthansa Terminal Passengers can check in for their Lufthansa flights at the check-in counters located in the terminal. They can also check in online or use a self-service kiosk to print their boarding passes.

• • Baggage Drop-off: HAV Lufthansa Terminal Passengers who have already checked in online can drop off their luggage at the baggage drop-off counters located in the terminal.

• • Baggage Claim: After arriving at HAV, passengers can collect their checked luggage at one of the baggage claim carousels in the Arrivals area of the terminal.

• • Customs and Immigration: HAV Lufthansa Terminal Passengers can go through Customs and Immigration at the terminal after collecting their luggage.

• • Duty-Free Shopping: HAV Lufthansa Terminal Passengers can shop for duty-free items at a variety of stores located throughout the terminal.

• • Dining: There are several restaurants and cafes located in the terminal, offering a range of food and beverage options for passengers.

• • Information Desk: HAV Lufthansa Terminal Passengers can visit the Information Desk for assistance with directions, flight information, and other travel-related inquiries.

• • Currency Exchange: HAV Lufthansa Terminal Passengers can exchange currency at one of the currency exchange booths located throughout the terminal.

• • Lost and Found: Lufthansa Terminal HAV Passengers who have lost an item at the terminal can contact the Lost and Found office for assistance in locating it.

Lufthansa Facilities and Services Available at José Martí International Airport

Why Must You Choose Lufthansa HAV Terminal?

• • Convenience: The HAV Lufthansa Terminal is designed to provide a seamless and convenient travel experience for passengers. With check-in, baggage drop-off, security check, boarding, and other services all located in one terminal, passengers can easily navigate through the airport without having to worry about transferring between terminals.

• • Lufthansa Lounges: The HAV Lufthansa Terminal features Lufthansa Senator and Business Lounges for eligible passengers to relax and refresh before their flight. These lounges offer a range of amenities, including comfortable seating, complimentary food and drinks, Wi-Fi, and other services.

• • Duty-Free Shopping: Passengers can shop for duty-free items at a variety of stores located throughout the terminal, including cosmetics, perfumes, liquor, and tobacco.

• • Dining: There are several restaurants and cafes located in the terminal, offering a range of food and beverage options for passengers. Whether you’re looking for a quick snack or a sit-down meal, there are plenty of options available.

• • Wi-Fi: HAV Lufthansa Terminal Passengers can access free Wi-Fi throughout the terminal, allowing them to stay connected with family, friends, or work while waiting for their flight.

• • Charging Stations: With charging stations located throughout the terminal, passengers can easily charge their electronic devices while waiting for their flight.

• • Security: The HAV Lufthansa Terminal features state-of-the-art security screening technology, ensuring that passengers can pass through security quickly and efficiently.

• • Customer Service: The HAV Lufthansa Terminal is known for its excellent customer service, with staff available to assist passengers with any questions or concerns they may have.

Parking and Transportation at José Martí International Airport

• • Parking: HAV Airport offers several parking options, including short-term parking, long-term parking, and economy parking. The short-term parking is located near the terminals and is ideal for dropping off or picking up passengers. The long-term and economy parking are located further from the terminals but offer more affordable rates for extended stays.

• • Taxis: Taxis are readily available outside of each terminal at HAV Airport. Taxis are metered and accept cash or credit card payments.

• • Ride-Hailing Services: Ride-hailing services, such as Uber and Lyft, are also available at HAV Airport. Passengers can request a ride using the ride-hailing app and meet their driver at a designated pickup location outside of the terminal.

• • Shuttle Buses: HAV Airport offers complimentary shuttle buses that run between terminals and to the airport’s long-term parking lots. Additionally, there are several private shuttle bus services that operate between HAV Airport and various destinations in Havana.

• • Public Transportation: The Havana subway system and the Long Island Rail Road (LIRR) both have stations at HAV Airport. The AirTrain HAV connects the terminals to the subway and LIRR stations, as well as to the airport’s parking lots.

• • Car Rentals: Several car rental companies have desks at HAV Airport, including Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, and Thrifty. Passengers can reserve a rental car in advance or on-site at the airport.

• • Hotel Shuttles: Many nearby hotels offer complimentary shuttle service to and from HAV Airport. Passengers can check with their hotel to see if this service is available.

Nearby Hotels and Accommodation at José Martí International Airport

• • Hampton Inn Havana-HAV Airport: The Hampton Inn Havana-HAV Airport is located near the airport and offers comfortable guest rooms, free breakfast, a fitness center, and a business center.

• • Courtyard by Marriott Havana HAV Airport: The Courtyard by Marriott Havana HAV Airport is located near the airport and offers modern guest rooms, a fitness center, a business center, and a bistro-style restaurant.

• • Hilton Havana HAV Airport: The Hilton Havana HAV Airport is located near the airport and offers comfortable guest rooms, a fitness center, a business center, and several dining options.

• • Fairfield Inn by Marriott Havana HAV Airport: The Fairfield Inn by Marriott Havana HAV Airport is located near the airport and offers comfortable guest rooms, free breakfast, a fitness center, and a business center.

• • Comfort Inn HAV Airport: The Comfort Inn HAV Airport is located near the airport and offers comfortable guest rooms, free breakfast, a fitness center, and a business center.

• • Crowne Plaza HAV Airport Havana: The Crowne Plaza HAV Airport Havana is located near the airport and offers modern guest rooms, a fitness center, a business center, and several dining options.

• • La Quinta by Wyndham Havana HAV Airport: The La Quinta by Wyndham Havana HAV Airport is located near the airport and offers comfortable guest rooms, free breakfast, a fitness center, and a business center.

• • TWA Hotel: The TWA Hotel is located at HAV Airport and is a unique and historic hotel that was once the TWA Flight Center. The hotel offers modern guest rooms, a rooftop pool, a museum dedicated to the history of TWA, and several dining options.

Special Assistance at José Martí International Airport (HAV)

• • TTY/TDD Phones: HAV Airport has TTY/TDD phones available for passengers who are deaf or hard of hearing. These phones are located throughout the airport and can be used to make phone calls with the assistance of a relay operator.

• • Service Animal Relief Areas: HAV Airport has designated service animal relief areas for passengers traveling with service animals. These areas are located throughout the airport and are equipped with waste disposal bags and receptacles.

• • Special Meal Requests: Passengers with dietary restrictions can request special meals from their airline. HAV Airport’s restaurants and food courts also offer a variety of options to accommodate different dietary needs, including vegetarian, gluten-free, and halal meals.

• • Language Assistance: HAV Airport provides language assistance services for passengers who speak languages other than English. Interpreter services are available at the airport’s information desks and can also be arranged through a passenger’s airline.

• • Security Screening Accommodations: Passengers with disabilities or medical conditions that may require special accommodations during the security screening process can request assistance from the Transportation Security Administration (TSA). This may include using a wheelchair or other mobility aid during screening, or receiving a pat-down search instead of going through the imaging technology.

• • Boarding Assistance: Passengers who require boarding assistance can request it from their airline. HAV Airport provides personnel to assist with boarding, including using ramps or lifts to board the aircraft.

• • Wheelchair Assistance: Passengers who require wheelchair assistance can request it at their airline’s check-in counter or by contacting their airline in advance. HAV Airport provides wheelchairs and assistance from trained personnel to help passengers get to their gate, through security checkpoints, and to connecting flights.

Lufthansa Lounges and Waiting Areas at José Martí International Airport

• • Lufthansa Business Lounge: The Lufthansa Business Lounge is located in Terminal 1 and is available to passengers traveling in Business Class on Lufthansa or a Star Alliance partner airline, as well as Star Alliance Gold members. The lounge offers comfortable seating, complimentary food and beverages, Wi-Fi, and other amenities.

• • Lufthansa Senator Lounge: The Lufthansa Senator Lounge is also located in Terminal 1 and is available to passengers traveling in First Class on Lufthansa or a Star Alliance partner airline, as well as Senators and HON Circle members. The lounge offers comfortable seating, complimentary food and beverages, Wi-Fi, a cigar lounge, and other amenities.

• • Lufthansa Welcome Lounge: The Lufthansa Welcome Lounge is located in Terminal 1 and is available to passengers arriving on a long-haul flight with Lufthansa or a Star Alliance partner airline. The lounge offers comfortable seating, shower facilities, complimentary food and beverages, Wi-Fi, and other amenities to help passengers freshen up and relax after a long flight.

• • Terminal 1 Waiting Area: The Terminal 1 Waiting Area is located in the public area of Terminal 1 and offers comfortable seating, charging stations, and Wi-Fi. This area is available to all passengers, regardless of their airline or travel class.

FAQs on HAV Airport Terminal Lufthansa