Lubeck Air, a leading international airline, has established a strong presence at the Cibao International Airport (STI) in Santiago de los Caballeros City. The Lubeck Air STI Terminal serves as a vital hub for the airline, connecting passengers from around the world to their desired destinations.
Lubeck Air STI Terminal - Cibao International Airport
Our Lubeck Air STI Terminal is conveniently located in one of the busiest international airports in the Dominican Republic. This terminal serves as the primary hub for our airline, offering flights to various destinations worldwide. At Lubeck Air, we prioritize your comfort and convenience, ensuring a seamless transition from your arrival at the terminal to your departure into the skies.

What is the Lubeck Air STI Terminal Address and Location Map?

The Lubeck Air STI Terminal is located at:

Avenida Juan Pablo Duarte, Santiago De Los Caballeros 51000, Dominican Republic

By providing the exact address and a detailed location map, Lubeck Air aims to help its passengers easily find and access the Lubeck Air STI Terminal, making their travel experience more convenient and stress-free.

Lubeck Air STI Terminal Location Map

The Lubeck Air STI Terminal is situated within the Cibao International Airport (STI) complex. Passengers can refer to the comprehensive terminal map available on the Lubeck Air website or the official STI airport website to navigate their way to the Lubeck Air terminal.The terminal is located in Terminal 4 of the STI airport, which is easily accessible by various modes of transportation, including public buses, taxis, and ride-sharing services. The terminal map provides detailed information about the layout of the terminal, the location of the Lubeck Air check-in counters, departure gates, and other key facilities to ensure a seamless travel experience for passengers.

How to Contact Lubeck Air Terminal STI?

To contact the Lubeck Air Terminal at STI Airport, passengers can use the following information:
Airport NameCibao International Airport
Cibao International Airport AddressAvenida Juan Pablo Duarte, Santiago De Los Caballeros 51000, Dominican Republic
Cibao International Airport Phone Number+1-877-445-3112 /  1 809-689-8344
Lubeck Air Contact Number+49 (0)451 – 3171-9000
Cibao International Airport CodeSTI
Lubeck Air Ticket Counter Hours24/7
TypeInternational
Lubeck Air STI TerminalsTerminal 4
Lubeck Air Official Websitehttps://www.luebeck-air.de/en/home
Official Facebookhttps://www.facebook.com/luebeckair/
Official Instagramhttps://www.instagram.com/luebeckair/
By offering multiple communication channels, Lubeck Air ensures that passengers can easily reach out to the STI Terminal staff and receive timely and efficient assistance throughout their travel experience.

STI Lubeck Air Terminal Departure

Lubeck Air operates its departures from Terminal 4 at the Cibao International Airport (STI) in Santiago de los Caballeros.
Terminal AmenitiesDeparture GatesTerminal Accessibility
Spacious check-in area with ample Lubeck Air check-in counters Secure and efficient security screening checkpoints Variety of dining options, from casual eateries to upscale restaurants Retail stores and duty-free shops Comfortable seating areas and lounges Free Wi-Fi connectivity throughout the terminal Accessible facilities for passengers with special needsLubeck Air’s departure gates are strategically located within Terminal 4, ensuring a seamless boarding process for passengers. The terminal map provided on the Lubeck Air website and the STI airport’s website can help passengers easily navigate to their designated Lubeck Air departure gate.Elevators and escalators for easy movement between levels Designated areas for passengers with reduced mobility Assistance services for passengers with special needs
By operating its departures from the well-equipped Terminal 4 at STI, Lubeck Air ensures that its passengers enjoy a smooth and comfortable travel experience from the moment they arrive at the airport until they board their flight.

Lubeck Air STI Arrivals Terminal

Lubeck Air’s arrivals at the Cibao International Airport (STI) are handled at Terminal 4. Lubeck Air STI Arrivals Terminal Details:
Arrival ProcessArrival Assistance
Upon disembarking their Lubeck Air flight, passengers will proceed to the designated baggage claim area within Terminal 4. After collecting their luggage, they can then proceed to the customs and immigration checkpoints before exiting the terminal.Dedicated Lubeck Air arrival agents to guide passengers through the arrival process Assistance with baggage handling and transportation arrangements Information desks and concierge services to address any queries or needs
By utilizing the efficient and well-equipped Terminal 4 at STI, STI Lubeck Air Terminal ensures a smooth and hassle-free arrival experience for its passengers, setting the tone for a positive overall travel journey.
Lubeck Air STI Terminal - Cibao International Airport

Queries Handled by Lubeck Air STI Terminal

The STI Lubeck Air Terminal handles a wide range of queries and requests from its passengers. Some of the key queries and assistance provided by the Lubeck Air Terminal STI Terminal include:
Flight Information and UpdatesPassengers can contact the Lubeck Air Terminal STI o inquire about their flight status, departure/arrival times, and any schedule changes or delays. The Lubeck Air Terminal STI staff can provide real-time updates on flight information to ensure passengers are informed throughout their travel.
Check-in and Boarding AssistancePassengers can reach out to the Lubeck Air Terminal STI for assistance with the check-in process, including baggage drop-off, seat selection, and boarding pass issuance. The Lubeck Air Terminal STI staff can guide passengers through the check-in and boarding procedures, especially for those with special requirements or needs.
Baggage Handling and PoliciesPassengers can contact the Lubeck Air Terminal STI to inquire about the airline’s baggage policies, including allowances, fees, and tracking. The Lubeck Air Terminal STI staff can provide guidance on baggage handling, including lost or delayed luggage.
Special Requests and AccommodationsPassengers can reach out to the Lubeck Air Terminal STI to make requests for special assistance, such as wheelchair support, medical needs, or dietary requirements. The Lubeck Air Terminal STI staff can coordinate with Lubeck Air’s ground operations team to ensure these requests are addressed and accommodated.
General Inquiries and FeedbackPassengers can contact the Lubeck Air Terminal STI with any general questions about the airline’s services, policies, or the terminal facilities. The Lubeck Air Terminal STI staff can also handle feedback, complaints, or concerns from passengers to improve the overall travel experience.
By providing a dedicated point of contact at the STI Terminal, Lubeck Air Terminal STI ensures that its passengers can easily access the information and assistance they need, enhancing the overall travel experience.

Lubeck Air Facilities and Services Available at Cibao International Airport

Lubeck Air Terminal STI counters offers a comprehensive suite of facilities and services for its passengers at the Cibao International Airport (STI) in Santiago de los Caballeros. Here’s an overview of the key amenities and services available at the Lubeck Air STI Terminal:
Check-in and TicketingSpacious and well-organized check-in area with ample STI Lubeck Air Terminal counters Self-service kiosks for quick and efficient check-in Dedicated ticketing and rebooking desks for passenger assistance
Security and ImmigrationSecure and efficient security screening checkpoints Dedicated STI Lubeck Air Terminal immigration and customs processing lanes
Dining and RetailVariety of dining options, from casual eateries to upscale restaurants Duty-free shops and retail stores for last-minute purchases
Passenger AssistanceDedicated STI Lubeck Air Terminal customer service agents to handle queries and requests Assistance for passengers with special needs or reduced mobility Baggage handling and porter services
Technology and ConnectivityFree high-speed Wi-Fi throughout the STI Lubeck Air Terminal Charging stations and power outlets for electronic devices Real-time flight information displays and digital signage
By offering these comprehensive facilities and services, Lubeck Air ensures a seamless and comfortable travel experience for its passengers at the STI airport. The airline’s commitment to passenger satisfaction is evident in the well-equipped and passenger-centric Lubeck Air STI Terminal.

Why Must You Choose Lubeck Air STI Terminal?

There are several compelling reasons why travelers should choose the Lubeck Air Terminal STI at the Cibao International Airport (STI) in Santiago de los Caballeros:
    • Convenient Location: The Lubeck Air Terminal STI is strategically located within the STI airport complex, providing easy access and connectivity for passengers. This central location ensures a smooth and efficient travel experience.
    • Modern and Well-Equipped Facilities: The Lubeck Air Terminal STI is a state-of-the-art facility, featuring spacious check-in areas, secure and efficient security screening, comfortable passenger lounges, and a wide range of dining and retail options. This ensures a comfortable and hassle-free travel experience.
    • Exceptional Customer Service: Lubeck Air Terminal STI is known for its commitment to providing exceptional customer service. The airline’s dedicated staff at the STI Terminal are available to assist passengers with any queries, requests, or special needs, ensuring a personalized and attentive travel experience.
    • Seamless Flight Operations: Lubeck Air’s operations at the STI Terminal are designed to be efficient and reliable. Passengers can expect on-time departures, smooth boarding processes, and timely baggage handling, minimizing delays and disruptions.
    • Comprehensive Amenities and Services: The Lubeck Air Terminal STI offers a comprehensive suite of amenities and services, including lounges, dining options, retail outlets, and ground transportation options. This ensures that passengers have everything they need during their travel journey.
    • Accessibility and Inclusivity: The Lubeck Air Terminal STI is designed with accessibility in mind, catering to passengers with special needs or reduced mobility. This inclusive approach ensures that all travelers can enjoy a comfortable and stress-free experience.
By choosing the Lubeck Air Terminal STI, travelers can expect a superior travel experience, marked by convenience, comfort, and exceptional customer service. This makes the Lubeck Air Terminal STI the preferred choice for discerning travelers.

Parking and Transportation at Cibao International Airport

Lubeck Air passengers have several options for parking and transportation when visiting the Lubeck Air STI Terminal at the Cibao International Airport (STI) in Santiago de los Caballeros.Parking at STI Airport: The STI airport offers a variety of parking options for Lubeck Air passengers, including:
    • Short-term and long-term parking lots
    • Valet parking services
    • Covered and outdoor parking facilities
    • Rates and availability can be checked on the STI airport website
Transportation to/from STI Airport:
Public TransportationSubway (AirTrain STI): The AirTrain STI provides a convenient connection to the subway system, allowing passengers to reach the airport from various parts of Santiago de los Caballeros City. Buses: Several public bus routes serve the STI airport, providing access from nearby neighborhoods and transit hubs.
Taxis and Ride-SharingTaxis: Taxi stands are available at all terminals, including the Lubeck Air Terminal STI, for easy access to and from the airport. Ride-sharing (Uber, Lyft): Designated pick-up and drop-off zones for ride-sharing services are available at the STI airport.
Private Shuttle and Car ServicesLubeck Air Terminal STI offers private shuttle services that can be booked in advance for seamless transportation to and from the STI airport. Passengers can also utilize other private car services, such as limousines or town cars, to reach the Lubeck Air Terminal STI.
Rental CarsRental car facilities are conveniently located within the STI airport complex, allowing Lubeck Air passengers to pick up and drop off their rental vehicles.
By providing a range of parking and transportation options, Lubeck Air Terminal STI ensures that its passengers can easily access the STI Terminal and have a smooth and convenient travel experience.

Nearby Hotels and Accommodation at Cibao International Airport

Lubeck Air Terminal STI passengers visiting the Cibao International Airport (STI) in Santiago de los Caballeros have a variety of nearby hotel and accommodation options to choose from.
Hotels Near STI AirportAirport HotelsAccommodation Booking
Courtyard by Marriott Santiago de los Caballeros STI Airport Hilton Garden Inn Santiago de los Caballeros/STI Airport Holiday Inn Express Santiago de los Caballeros STI Airport Area Hampton Inn Santiago de los Caballeros – STI Airport Sheraton STI Airport HotelTWA Hotel Hyatt Regency STI Airport at Terminal 4 Fairfield Inn & Suites Santiago de los Caballeros STI AirportLubeck Air passengers can easily book their hotel accommodations near the STI airport through the airline’s website or by contacting the Lubeck Air STI Terminal customer service. The airline may also offer special rates or packages for Lubeck Air passengers at select hotels.
By providing a variety of nearby hotel options, Lubeck Air ensures that its passengers have access to comfortable and convenient accommodations during their stay near the STI airport, enhancing their overall travel experience.

Special Assistance at Cibao International Airport (STI)

Cibao International Airport provides several special assistance services to passengers who require additional support during their travel. Here are some of the special assistance services available at STI Airport:
    • Wheelchair assistance: Passengers who require wheelchair assistance can request it from their airline or from the airport’s help desk. Wheelchair assistance is available for passengers with mobility impairments, temporary disabilities, or other medical conditions.
    • Escort service: Passengers who require assistance navigating the airport can request an escort service. This service is available for passengers with visual or hearing impairments, cognitive disabilities, or other conditions that may make it difficult to navigate the airport independently.
    • Service animal relief areas: STI Airport has designated service animal relief areas for passengers traveling with service animals. These areas provide a safe and comfortable space for service animals to relieve themselves.
    • TSA PreCheck: Passengers who are eligible for TSA PreCheck can enjoy expedited security screening at STI Airport. TSA PreCheck is available to passengers who meet certain eligibility requirements, such as U.S. citizens and lawful permanent residents who are enrolled in the program.
    • Medical services: STI Airport has a medical clinic located in Terminal 4 that provides emergency medical services to passengers. The clinic is staffed by licensed medical professionals who are available to provide medical assistance to passengers as needed.
Lubeck Air’s dedicated team at the STI Terminal is trained to handle these special requests and requirements with the utmost care and attention, ensuring that all passengers, regardless of their needs, enjoy a seamless and comfortable travel experience.

Lubeck Air Lounges and Waiting Areas at Cibao International Airport

Lubeck Air offers a range of premium lounges and comfortable waiting areas for its passengers at the Cibao International Airport (STI) in Santiago de los Caballeros. Lubeck Air operates two exclusive lounges at the STI Terminal 4, catering to its business and first-class passengers:
Lubeck Air Business Class LoungeLubeck Air First Class LoungeLubeck Air Waiting Areas
Located in the departures area of Terminal 4 Offers a comfortable and relaxing environment with ample seating Provides complimentary refreshments, including snacks, beverages, and light meals Features dedicated work stations, high-speed Wi-Fi, and charging stations Equipped with shower facilities and private rest areasSituated in the premium departures section of Terminal 4 Offers an even more elevated and exclusive experience for Lubeck Air’s first-class passengers Provides a luxurious ambiance with plush seating and private relaxation areas Offers a gourmet dining experience with a selection of fine cuisine and premium beverages Includes private meeting rooms and business facilities for those traveling on work Provides personalized concierge services and spa-like amenitiesSpacious seating areas with ample legroom and charging stations Designated quiet zones for passengers seeking a peaceful environment Access to complimentary Wi-Fi and digital entertainment options Convenient access to dining and retail outlets within the terminal
By offering these exceptional lounge facilities and comfortable waiting areas, Lubeck Air ensures that its passengers can enjoy a truly premium travel experience at the STI airport, whether they are traveling for business or leisure.

FAQs on STI Airport Terminal Lubeck Air

Here are the answers to the frequently asked questions regarding Lubeck Air at STI Airport:
What terminal does Lubeck Air fly out of at STI Airport?

Lubeck Air operates out of Terminal 4 at Cibao International Airport.

Where is the Lubeck Air check-in counter located at Cibao International Airport (STI)?

The Lubeck Air check-in counter can be found at Terminal 4, near the designated check-in areas.

Does Cibao International Airport have a Lubeck Air lounge?

Currently, STI Airport does not have a dedicated Lubeck Air lounge. However, passengers flying with Lubeck Air can access various general lounges available in Terminal 4.

Where can I find the Lubeck Air baggage claim area at Cibao International Airport?

The baggage claim area for Lubeck Air is located at the baggage claim area in Terminal 4, where passengers can collect their checked luggage.

Does Cibao International Airport (STI) have a hotel?

Yes, STI Airport has several hotels located nearby, including the TWA Hotel, Courtyard by Marriott, and the Hilton Garden Inn, providing convenient accommodation for passengers.

Where can I exchange currency at STI Airport?

Currency exchange services are available at multiple locations throughout STI, including in Terminal 4, where Lubeck Air operates.

Where can I find the Lubeck Air ticket counter at STI Airport?

The Lubeck Air ticket counter is located in Terminal 4, near the check-in area.

Does Cibao International Airport have Wi-Fi?

Yes, STI offers free Wi-Fi in all terminals, including Terminal 4, where Lubeck Air operates.

Where can I find a charging station at STI Airport?

Charging stations are available throughout Terminal 4, including near seating areas, gates, and common areas.

How early should I arrive at STI Airport for a Lubeck Air flight?

It is recommended to arrive at least 2-3 hours before your Lubeck Air flight departure for check-in, security, and other procedures.

Can I bring food through security at STI Airport?

Yes, you are allowed to bring food through security, though liquids and gels must comply with TSA guidelines.

Can I store my luggage at STI Airport?

Yes, STI offers luggage storage services through companies such as LuggageHero and Bounce, available in various terminals, including Terminal 4.

What is the address of the Lubeck Air STI Terminal?

The address for Terminal 4 at STI is: Avenida Juan Pablo Duarte, Santiago De Los Caballeros 51000, Dominican Republic

What is the phone number for the Lubeck Air STI Terminal?

Lubeck Air does not have a specific phone number for their STI terminal. Passengers should contact the general Lubeck Air customer service number for assistance.

What amenities and services are available at the Cibao International Airport (STI)?

STI offers a wide range of amenities, including dining options, shopping, free Wi-Fi, charging stations, and various lounges. There are also services such as baggage handling, currency exchange, and lost luggage assistance.

What ground transportation options are available at the Lubeck Air STI Terminal?

Ground transportation options from Terminal 4 include taxis, ride-sharing services (like Uber and Lyft), airport shuttles, and public transportation via the or buses.

Are there any nearby hotels or accommodations for Lubeck Air passengers at Cibao International Airport?

Yes, there are several nearby hotels including the TWA Hotel, Hilton Garden Inn, and Courtyard by Marriott, among others, all offering convenient stays near Terminal 4.

What special assistance is available at the Lubeck Air STI Terminal?

Lubeck Air provides special assistance for passengers with disabilities. You can request assistance at the check-in counter or directly with the airline in advance of your flight.

What is the process for handling lost or delayed baggage at the Cibao International Airport?

For lost or delayed baggage, passengers should contact the Lubeck Air baggage service office located in Terminal 4. There, you can file a report and receive updates on your baggage status.

How can I contact the Lubeck Air STI Terminal for further assistance?

To contact Lubeck Air for assistance, you can reach their customer service team directly through their website or by calling the general Lubeck Air support line for information specific to STI.

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