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What is the Loong Air CPT Terminal Address and Location Map?
The Loong Air CPT Terminal address is Cape Town International Airport in Cape Town:Matroosfontein, Cape Town, 7490, South Africa
To help you navigate through the airport with ease, a detailed Loong Air CPT Terminal Map is available on the official Loong Air website. This map includes all the essential information such as check-in counters, security checkpoints, lounges, restrooms, and more.Loong Air CPT Terminal Location Map
The Loong Air CPT Terminal is situated within the Cape Town International Airport (CPT) complex, in Terminal 1 which is dedicated to international departures. To help passengers navigate the airport, Loong Air has provided an interactive terminal map on their website. This map showcases the layout of the Loong Air CPT Terminal, including the location of check-in counters, security checkpoints, lounges, and other key facilities within the terminal.How to Contact Loong Air Terminal CPT?
To contact the CPT Loong Air Terminal, you can use the following information:| Airport Name | Cape Town International Airport |
| Cape Town International Airport Address | Matroosfontein, Cape Town, 7490, South Africa |
| Cape Town International Airport Phone Number | +1-877-445-3112 / 27 21 937 1200 |
| Loong Air Contact Number | 0571-87687214 |
| Cape Town International Airport Code | CPT |
| Loong Air Ticket Counter Hours | 24/7 |
| Type | International |
| Loong Air CPT Terminals | Terminal 1 |
| Loong Air Official Website | http://www.loongair.cn/ |
CPT Loong Air Terminal Departure
Loong Air Operates from the CPT Terminal 1 for Departures: Loong Air, the renowned Chinese airline, operates its flights from the CPT Terminal 1 at the Cape Town International Airport in Cape Town City. This terminal is dedicated to international departures, providing a seamless and efficient travel experience for Loong Air passengers.-
- Terminal Facilities: The Loong Air CPT Departure Terminal is equipped with state-of-the-art facilities to cater to the needs of international travelers. This includes check-in counters, security checkpoints, duty-free shops, restaurants, and lounges.
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- Check-in and Boarding: Loong Air passengers can conveniently check-in and complete the boarding process at the dedicated Loong Air counters within the CPT Terminal 1. The terminal’s layout ensures a smooth flow of passengers from check-in to boarding.
Loong Air CPT Terminal Arrivals
When arriving at the Cape Town International Airport (CPT) on a Loong Air flight, passengers will disembark at the CPT Terminal 1, which serves as the designated arrival terminal for the airline.-
- Customs and Immigration: Upon arrival, Loong Air passengers will go through the necessary customs and immigration procedures at the dedicated facilities within the CPT Terminal 1.
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- Baggage Claim: After clearing customs, passengers can proceed to the baggage claim area to retrieve their checked luggage. Loong Air’s baggage claim belts are clearly marked and easily accessible.
Queries Handled by Loong Air CPT Terminal
The Loong Air CPT Terminal handles a wide range of queries and provides assistance to its passengers. Here are some of the key queries that the terminal’s customer service team addresses:| Flight Information | Inquiries about flight schedules, gate assignments, and departure/arrival times Updates on flight status, delays, or cancellations |
| Booking and Reservations | Assistance with booking new flights or modifying existing reservations Handling ticket-related inquiries and changes |
| Check-in and Baggage | Guidance on the check-in process and baggage allowance policies Assistance with lost, delayed, or damaged luggage |
| Travel Documentation | Guidance on visa requirements, passport information, and other travel documentation |
| Frequent Flyer Program | Inquiries and support related to Loong Air’s frequent flyer program, including account management and redemption of miles/points |
| General Inquiries | Responding to various questions about Loong Air’s operations, policies, and customer service |
Loong Air Facilities and Services Available at Cape Town International Airport
Loong Air provides a comprehensive range of facilities and services to its passengers at the Cape Town International Airport (CPT) to ensure a comfortable and convenient travel experience. Here’s a detailed overview of the amenities available at the Loong Air CPT Terminal:| Check-in and Boarding | Dedicated Loong Air check-in counters and kiosks for efficient check-in process Seamless boarding procedures with clearly marked gates and boarding lounges |
| Retail and Dining | Variety of duty-free shops, luxury boutiques, and local specialty stores Wide selection of dining options, including international cuisines, cafes, and grab-and-go outlets |
| Passenger Amenities | Free high-speed Wi-Fi throughout the Loong Air CPT Terminal Ample seating areas with power outlets and USB charging stations Family-friendly facilities, such as nursing rooms and children’s play areas |
| Baggage Services | Efficient baggage handling and tracking systems Dedicated baggage claim area with clearly marked Loong Air carousels |
Why Must You Choose Loong Air CPT Terminal?
There are several reasons why you should choose Loong Air Terminal CPT for your travel needs:-
- Convenient location: Loong Air CPT Terminal is located at Cape Town International Airport, one of the busiest and most well-connected airports in the world.
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- Excellent customer service: Loong Air Terminal CPT is known for its exceptional customer service, with a team of dedicated professionals available 24/7 to assist you with your travel-related queries.
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- Wide range of facilities and services: Loong Air Terminal CPT offers a wide range of facilities and services at its CPT Terminal, including check-in counters, baggage handling, in-flight entertainment, and dining options.
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- Competitive pricing: Loong Air Terminal CPT offers competitive pricing for its flights, making it an affordable option for travelers.
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- Safety and security: Loong Air Terminal CPT places a high priority on the safety and security of its passengers, with strict security measures in place at its CPT Terminal.
Parking and Transportation at Cape Town International Airport
Passengers traveling through the Loong Air CPT Terminal have access to a variety of parking and transportation options to ensure a convenient and hassle-free journey. Parking at CPT Airport:-
- On-Site Parking: CPT Airport offers several on-site parking facilities, including short-term, long-term, and economy lots. Passengers can choose the option that best suits their needs and budget.
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- Valet Parking: For a more premium experience, CPT Airport provides valet parking services, where passengers can drop off their vehicles at the terminal and have them retrieved upon their return.
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- Off-Site Parking: There are also several off-site parking facilities located near the CPT Airport, offering additional options for passengers.
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- Taxis: Taxis are readily available at all terminals, including the Loong Air CPT Terminal, providing a direct and convenient mode of transportation to and from the airport.
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- Rideshare Services: Passengers can utilize popular rideshare services, such as Uber and Lyft, to arrange for a seamless pick-up and drop-off at the Loong Air CPT Terminal.
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- Shuttle Services: CPT Airport offers shuttle services, including both shared and private options, to transport passengers to and from various locations in the surrounding areas.
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- Public Transportation: The AirTrain CPT, a light rail system, connects the airport terminals, including the Loong Air CPT Terminal, to the nearby subway and commuter rail stations, providing efficient public transportation options.
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- Rental Cars: Passengers can rent cars from various on-site and off-site rental agencies to have the flexibility of self-driving during their stay.
Nearby Hotels and Accommodation at Cape Town International Airport
There are several hotels and accommodations located near Cape Town International Airport, including:-
- Courtyard by Marriott Cape Town CPT Airport: This hotel is located just a few minutes from the airport and offers a range of amenities, including a fitness center, free Wi-Fi, and a 24-hour business center.
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- Hilton Cape Town CPT Airport: This hotel offers a free shuttle service to and from the airport and features an on-site restaurant, fitness center, and outdoor pool.
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- Fairfield Inn & Suites by Marriott Cape Town CPT Airport: This hotel is located within walking distance of the airport and offers a range of amenities, including free Wi-Fi, a fitness center, and a complimentary breakfast.
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- The TWA Hotel: This unique hotel is located in the former TWA terminal at CPT Airport and offers a range of retro-inspired amenities, including a rooftop pool, a fitness center, and a museum dedicated to the history of TWA.
Special Assistance at Cape Town International Airport (CPT)
Cape Town International Airport offers a range of special assistance services for travelers with disabilities or special needs, including:-
- Wheelchair assistance: The airport provides wheelchair assistance for travelers who require it, both at the airport and on board the aircraft.
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- Accessible restrooms: The airport has accessible restrooms located throughout the terminal.
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- TTY/TDD phones: TTY/TDD phones are available for use by travelers who are deaf or hard of hearing.
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- Service animal relief areas: The airport has designated service animal relief areas for travelers with service animals.
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- Visual paging: The airport offers visual paging for travelers who are deaf or hard of hearing.
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- Escort assistance: The airport provides escort assistance for travelers who require it, including assistance with navigation and wayfinding.
Loong Air Lounges and Waiting Areas at Cape Town International Airport
Loong Air currently operate its own lounges at Cape Town International Airport. Travelers can access a range of lounges and waiting areas at the airport, including:-
- Delta Sky Club: This lounge is located in Terminal 4 and is open to Delta Sky Club members and eligible passengers on Delta and its partner airlines.
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- Air France Lounge: This lounge is located in Terminal 1 and is open to Air France and KLM passengers and members of the SkyTeam alliance.
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- British Airways Galleries Lounge: This lounge is located in Terminal 7 and is open to British Airways passengers and members of the Oneworld alliance.
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- The Centurion Lounge: This lounge is located in Terminal 4 and is open to American Express Platinum and Centurion cardholders.
FAQs on CPT Airport Terminal Loong Air
What terminal does Loong Air fly out of at CPT Airport?
Loong Air operates out of Terminal 4 at Cape Town International Airport (CPT).
Where is the Loong Air check-in counter located at Cape Town International Airport (CPT)?
The Loong Air check-in counter is located in Terminal 4 at CPT Airport.
Does Cape Town International Airport have a Loong Air lounge?
No, Loong Air does not currently operate its own lounges at CPT Airport. However, travelers can access a range of lounges and waiting areas at the airport.
Where can I find the Loong Air baggage claim area at Cape Town International Airport?
The Loong Air baggage claim area is located in Terminal 4 at CPT Airport.
Does Cape Town International Airport (CPT) have a hotel?
Yes, there are several hotels located near CPT Airport, including the TWA Hotel, which is located on airport grounds.
Where can I exchange currency at CPT Airport?
Currency exchange services are available at several locations throughout CPT Airport, including Travelex kiosks and ATMs.
Where can I find the Loong Air ticket counter at CPT Airport?
The Loong Air ticket counter is located in Terminal 4 at CPT Airport.
Does Cape Town International Airport have Wi-Fi?
Yes, free Wi-Fi is available throughout CPT Airport.
Where can I find a charging station at CPT Airport?
Charging stations are available throughout CPT Airport, including in waiting areas and near gates.
How early should I arrive at CPT Airport for a Loong Air flight?
Loong Air recommends arriving at CPT Airport at least 3 hours before a scheduled departure.
Can I bring food through security at CPT Airport?
Yes, passengers are allowed to bring food through security at CPT Airport. However, liquids and gels are subject to TSA restrictions.
Can I store my luggage at CPT Airport?
Yes, luggage storage is available at CPT Airport through third-party companies such as LuggageHero and Bagsaway.
What is the address of the Loong Air CPT Terminal?
The address of the Loong Air CPT Terminal is Matroosfontein, Cape Town, 7490, South Africa.
What is the phone number for the Loong Air CPT Terminal?
The phone number for the Loong Air CPT Terminal is 27 21 937 1200.
What amenities and services are available at the Cape Town International Airport (CPT)?
CPT Airport offers a wide range of amenities and services, including shopping, dining, lounges, currency exchange, luggage storage, and more.
What ground transportation options are available at the Loong Air CPT Terminal?
Ground transportation options at the Loong Air CPT Terminal include taxis, ride-hailing services, buses, shuttles, and subway connections.
Are there any nearby hotels or accommodations for Loong Air passengers at Cape Town International Airport?
Yes, there are several nearby hotels and accommodations for Loong Air passengers at CPT Airport, including the TWA Hotel and several nearby off-airport hotels.
What special assistance is available at the Loong Air CPT Terminal?
Special assistance is available at the Loong Air CPT Terminal for passengers with disabilities or special needs, including wheelchair assistance, visual paging, and escort assistance.
What is the process for handling lost or delayed baggage at the Cape Town International Airport?
If your baggage is lost or delayed at CPT Airport, you should contact the relevant airline and file a claim. The airline will then work to locate and return your baggage to you as soon as possible.
How can I contact the Loong Air CPT Terminal for further assistance?
You can contact the Loong Air CPT Terminal for further assistance by calling 27 21 937 1200 or visiting the Loong Air website for more information.