Kenya Airways ROC Terminal Departure and Arrival (International)

Kenya Airways, the national airline of Kenya, operates flights to and from Greater Rochester International Airport (ROC) in Rochester City. The Kenya Airways ROC Terminal is designed to provide a seamless and comfortable travel experience for passengers.

Kenya Airways ROC Terminal - Greater Rochester International Airport

Kenya Airways operates from Terminal 4 at ROC Airport. Terminal 4, also known as the International Air Terminal, is one of the busiest and most modern terminals at ROC. It serves a multitude of international airlines, providing a wide range of amenities to ensure passengers have a comfortable and enjoyable travel experience.

What is the Kenya Airways ROC Terminal Address and Location Map?

Kenya Airways operates from Terminal 4 at Greater Rochester International Airport (ROC). The address for Kenya Airways at ROC Airport is:

1200 Brooks Ave, Rochester, NY 14624, American States

The Kenya Airways ROC Terminal is situated within the larger Greater Rochester International Airport complex. The terminal map can be found on the Kenya Airways website, providing a clear overview of the terminal’s location and layout.

Kenya Airways ROC Terminal Location Map

The terminal map helps passengers navigate the ROC Airport and locate the Kenya Airways check-in counters, departure gates, and other amenities within the Kenya Airways ROC Terminal. This information is crucial for a seamless travel experience, especially for first-time travelers or those connecting through ROC Airport.

By providing the exact address and a location map of the Kenya Airways ROC Terminal, passengers can plan their journey to the airport and ensure a smooth arrival and departure process.

How to Contact Kenya Airways Terminal ROC?

To contact the ROC Kenya Airways Terminal, you can use the following contact information:

Airport Name	Greater Rochester International Airport
Greater Rochester International Airport Address	1200 Brooks Ave, Rochester, NY 14624, American States
Greater Rochester International Airport Phone Number	+1-877-445-3112 / 1 585-753-7000
Kenya Airways Contact Number	+254734104747
Greater Rochester International Airport Code	ROC
Kenya Airways Ticket Counter Hours	24/7
Type	International
Kenya Airways ROC Terminals	Terminal 4
Kenya Airways Official Website	http://www.kenya-airways.com/
Official YouTube	https://www.youtube.com/@KenyaAirwaysKQ
Official Twitter	https://twitter.com/kenyaairways
Official Instagram	https://www.instagram.com/officialkenyaairways/

By utilizing the provided phone number, email, website, and social media channels, passengers can effectively communicate with the Kenya Airways ROC Terminal and ensure a seamless travel experience.

ROC Kenya Airways Terminal Departure

According to the information available on the Kenya Airways website, passengers departing on Kenya Airways flights from Greater Rochester International Airport (ROC) will depart from Terminal 4. Passengers can expect the following at the Kenya Airways ROC Departure Terminal:

- Check-in Counters: Kenya Airways Terminal ROC has dedicated check-in counters located within Terminal 4, where passengers can check-in for their flights, drop off their luggage, and complete the necessary formalities.

- Security Screening: Passengers will need to go through the security screening process at the Kenya Airways Terminal ROC security checkpoints before proceeding to their departure gates.

- Departure Gates: The Kenya Airways departure gates are located within Kenya Airways Terminal ROC , allowing passengers to conveniently board their flights to Kenya and other destinations.

By providing this information, passengers can plan their journey and arrive at the correct terminal for their Kenya Airways departure from ROC Airport. The Kenya Airways ROC Departure Terminal is designed to offer a seamless and efficient departure experience.

Kenya Airways ROC Terminal Arrivals

Passengers arriving on Kenya Airways flights at Greater Rochester International Airport (ROC) will arrive at Terminal 4. Upon arrival at the Kenya Airways ROC Arrivals Terminal, passengers can expect the following:

- Baggage Claim: Passengers will proceed to the baggage claim area within Kenya Airways Terminal ROC to collect their checked luggage.

- Immigration and Customs: After collecting their baggage, passengers will need to go through the immigration and customs processes at the Kenya Airways Terminal ROC facilities.

- Connecting Flights: Passengers connecting to other flights at ROC Airport can easily access the other terminals and concourses from Kenya Airways Terminal ROC using the airport’s internal transportation system.

By providing this information, passengers can be prepared for the arrival process at the Kenya Airways ROC Arrivals Terminal. The terminal is designed to ensure a smooth and efficient arrival experience for Kenya Airways passengers.

Queries Handled by Kenya Airways ROC Terminal

Kenya Airways staff at ROC Terminal 4 are equipped to handle a wide range of queries and concerns from passengers. Some of the queries that Kenya Airways staff can assist with include:

- Flight information and status: Kenya Airways Terminal ROC staff can provide passengers with up-to-date information on flight schedules, delays, cancellations, and gate assignments.

- Check-in and baggage: Kenya Airways Terminal ROC staff can assist passengers with checking in, printing boarding passes, and checking luggage. They can also provide information on baggage allowances, fees, and restrictions.

- Immigration and customs:Kenya Airways Terminal ROC staff can provide guidance on immigration and customs procedures, including information on required documentation, visa requirements, and customs declarations.

- Transfers and connections: Kenya Airways Terminal ROC staff can assist passengers with transfer and connection information, including directions to connecting flights, baggage transfer, and assistance with ground transportation.

- Lost and found: Kenya Airways Terminal ROC staff can assist passengers with locating lost or missing items, including luggage, personal belongings, or travel documents.

- Other queries and concerns: Kenya Airways Terminal ROC staff can assist passengers with a variety of other queries and concerns, including travel advisories, security procedures, and customer service issues.

By contacting the ROC Kenya Airways Terminal, passengers can ensure that their queries and requests are addressed promptly and efficiently, contributing to a seamless travel experience.

Kenya Airways Facilities and Services Available at Greater Rochester International Airport

Kenya Airways operates from Terminal 4 at Greater Rochester International Airport (ROC), which offers a range of facilities and services for passengers. Some of the facilities and services available at ROC Terminal 4 include:

- Check-in counters: ROC Kenya Airways Terminalhas dedicated check-in counters at Terminal 4, where passengers can check in for their flight, drop off their luggage, and receive their boarding pass.

- Security checkpoints: ROC Kenya Airways Terminal has multiple security checkpoints, where passengers can clear security before entering the departure area.

- Duty-free shopping: ROC Kenya Airways Terminal has a range of duty-free shops, where passengers can purchase items such as perfume, cosmetics, electronics, and liquor.

- Restaurants and cafes: ROC Kenya Airways Terminal has a variety of restaurants and cafes, offering a range of cuisines and dining options.

- Free Wi-Fi: ROC Kenya Airways Terminal offers free Wi-Fi throughout the terminal, allowing passengers to stay connected while they wait for their flight.

Kenya Airways is committed to providing a comfortable and convenient travel experience for all passengers, and the facilities and services available at ROC Terminal 4 are designed to meet the needs of all travelers.

Why Must You Choose Kenya Airways ROC Terminal?

There are several reasons why you should choose Kenya Airways ROC Terminal for your travel needs:

- Convenient location: Kenya Airways operates from ROC Kenya Airways Terminal at ROC, which is conveniently located and easily accessible from various parts of Rochester City.

- Modern facilities: ROC Kenya Airways Terminal is a modern and spacious terminal, offering a range of facilities and amenities to make your travel experience comfortable and convenient.

- Professional service: ROC Kenya Airways Terminal is known for its professional and friendly service, with staff who are committed to ensuring a smooth and enjoyable travel experience for all passengers.

- Competitive prices: ROC Kenya Airways Terminal offers competitive prices on flights to a variety of destinations, making it an affordable option for travelers.

- Reliable and punctual: ROC Kenya Airways Terminal has a reputation for being reliable and punctual, with a strong track record of on-time performance.

- Comfortable and spacious aircraft: ROC Kenya Airways Terminal operates a fleet of modern aircraft, offering comfortable seating and ample legroom for a pleasant flight experience.

- Wide range of destinations: ROC Kenya Airways Terminal flies to a wide range of destinations across Africa, Europe, Asia, and the Middle East, making it a convenient choice for travelers with diverse travel needs.

Kenya Airways ROC Terminal offers a combination of professional service, modern facilities, competitive prices, and a wide range of destinations, making it an excellent choice for travelers looking for a comfortable and convenient travel experience.

Parking and Transportation at Greater Rochester International Airport

Greater Rochester International Airport (ROC) offers a range of parking and transportation options for travelers. Here are some of the options available:

- Parking: ROC has both short-term and long-term parking options available. Short-term parking is available at each terminal, while long-term parking is available at Central Terminal Area parking lots. There are also several off-airport parking options available, including private parking lots and garages.

- Taxis: Taxis are a convenient and popular option for getting to and from ROC. Taxis are available at each terminal, and the fare to Manhattan is a flat rate of $52, plus tolls and a surcharge during peak hours.

- Ride-sharing services: Ride-sharing services such as Uber and Lyft are also available at ROC. Passengers can request a ride using the app and will be picked up at a designated location outside the terminal.

- Public transportation: ROC is also accessible via public transportation. The AirTrain ROC connects all terminals with the Rochester City subway and Long Island Rail Road (LIRR) stations, making it easy to get to and from the airport using public transportation.

- Car rentals: ROC has several car rental companies located on-site, including Avis, Budget, Enterprise, Hertz, and National. Passengers can rent a car for their stay in Rochester City or for their onward journey.

- Shuttle services: Some hotels and private companies offer shuttle services to and from ROC. Passengers can check with their hotel or a shuttle service provider for availability and pricing.

ROC offers a range of parking and transportation options to suit the needs and preferences of all travelers. Whether you prefer to drive yourself, take a taxi, use ride-sharing services, or take public transportation, there are plenty of options available to get you to and from the airport.

Nearby Hotels and Accommodation at Greater Rochester International Airport

If you’re looking for accommodation near Greater Rochester International Airport (ROC), there are several options available. Here are some nearby hotels and accommodations:

- TWA Hotel: Located at ROC Airport, the TWA Hotel is a retro-themed hotel that offers guests a unique and stylish place to stay. The hotel features a rooftop infinity pool, a fitness center, and several dining options.

- Crowne Plaza ROC Airport Rochester: Located just a few minutes from ROC Airport, the Crowne Plaza offers guests comfortable and convenient accommodations. The hotel features a fitness center, a restaurant, and a complimentary airport shuttle service.

- Fairfield Inn & Suites by Marriott Rochester ROC Airport: Located just a short drive from ROC Airport, the Fairfield Inn & Suites offers guests a comfortable and affordable place to stay. The hotel features a fitness center, a complimentary breakfast, and a free airport shuttle service.

- Hilton Garden Inn Queens/ROC Airport: Located just a few minutes from ROC Airport, the Hilton Garden Inn offers guests comfortable and convenient accommodations. The hotel features a fitness center, a restaurant, and a complimentary airport shuttle service.

- Hampton Inn NY-ROC: Located just a short drive from ROC Airport, the Hampton Inn offers guests comfortable and affordable accommodations. The hotel features a fitness center, a complimentary breakfast, and a free airport shuttle service.

- Holiday Inn Express Rochester ROC Airport Area: Located just a few minutes from ROC Airport, the Holiday Inn Express offers guests comfortable and convenient accommodations. The hotel features a fitness center, a complimentary breakfast, and a free airport shuttle service.

There are several nearby hotels and accommodations available for travelers looking for a place to stay near ROC Airport. Whether you’re looking for a retro-themed hotel or a more traditional accommodation, there are plenty of options to choose from.

Special Assistance at Greater Rochester International Airport (ROC)

Greater Rochester International Airport (ROC) offers special assistance to passengers with disabilities or special needs to ensure a comfortable and hassle-free travel experience. Here are some of the special assistance services available at ROC:

- Wheelchair assistance: Passengers who require wheelchair assistance can request it when booking their flight or at the airport. Wheelchair assistance is available for getting to and from the gate, as well as during boarding and deplaning.

- Escort assistance: Passengers who require escort assistance can request it when booking their flight or at the airport. Escort assistance is available for passengers who need help navigating the airport, including assistance with check-in, security, and boarding.

- Visual paging: Visual paging is available for passengers who are deaf or hard of hearing. Passengers can request visual paging at the airport, and airport staff will provide updates and information via a visual display.

- Service animals: Passengers who require the assistance of a service animal are welcome to bring their animal with them on the flight. Service animals must be trained to perform a specific task, and must be under the control of the owner at all times.

- TSA Precheck: Passengers with disabilities or medical conditions may be eligible for TSA Precheck, which allows them to go through security without removing shoes, belts, or jackets. TSA Precheck is available at ROC, and passengers can apply for it online or at the airport.

ROC offers a range of special assistance services to ensure that all passengers have a comfortable and hassle-free travel experience. Passengers who require special assistance should inform their airline or the airport in advance of their travel to ensure that appropriate arrangements can be made.

Kenya Airways Lounges and Waiting Areas at Greater Rochester International Airport

Kenya Airways offers dedicated lounge facilities and waiting areas for its passengers at the Greater Rochester International Airport (ROC) in Rochester. Kenya Airways Lounge at ROC Airport:

Lounge Amenities	Comfortable seating areas Complimentary refreshments, including snacks, beverages, and light meals High-speed Wi-Fi internet access Business facilities, such as workstations and printing services TV and entertainment options Shower facilities Luggage storage
Lounge Eligibility	Business class passengers Kenya Airways Frequent Flyer program members with elite status Passengers holding lounge access passes or memberships
Lounge Hours	The Kenya Airways Lounge at ROC Airport is open during the airline’s daily flight operations, typically from early morning to late evening.
Waiting Areas	Comfortable seating Access to food and beverage outlets Charging stations for electronic devices Flight information displays

By providing these lounge facilities and waiting areas, Kenya Airways ensures that its passengers can enjoy a comfortable and enjoyable experience while transiting through the ROC Airport during their journey.

FAQs on ROC Airport Terminal Kenya Airways

What terminal does Kenya Airways fly out of at ROC Airport?

Kenya Airways flights depart from Terminal 4 at Greater Rochester International Airport (ROC).

Where is the Kenya Airways check-in counter located at Greater Rochester International Airport (ROC)?

The Kenya Airways check-in counters are located within Terminal 4 at ROC Airport.

Does Greater Rochester International Airport have a Kenya Airways lounge?

Yes, the Kenya Airways Lounge is located within Terminal 4 at ROC Airport.

Where can I find the Kenya Airways baggage claim area at Greater Rochester International Airport?

Passengers arriving on Kenya Airways flights will collect their baggage from the baggage claim area within Terminal 4 at ROC Airport.

Does Greater Rochester International Airport (ROC) have a hotel?

Yes, ROC Airport has several on-site hotels, including the Courtyard by Marriott Rochester ROC Airport, Fairfield Inn & Suites by Marriott Rochester ROC Airport, and Hyatt Regency ROC Airport at Resorts World Rochester.

Where can I exchange currency at ROC Airport?

Currency exchange services are available at various locations throughout the ROC Airport terminals.

Where can I find the Kenya Airways ticket counter at ROC Airport?

The Kenya Airways ticket counters are located within Terminal 4 at ROC Airport.

Does Greater Rochester International Airport have Wi-Fi?

Yes, ROC Airport provides free Wi-Fi access throughout the terminals for passengers.

Where can I find a charging station at ROC Airport?

Charging stations are available at various locations throughout the ROC Airport terminals for passengers to charge their electronic devices.

How early should I arrive at ROC Airport for a Kenya Airways flight?

It is recommended to arrive at ROC Airport at least 2-3 hours before your scheduled Kenya Airways departure time to allow for check-in, security screening, and boarding.

Can I bring food through security at ROC Airport?

Yes, passengers are generally allowed to bring food and non-liquid items through the security checkpoints at ROC Airport, subject to TSA regulations.

Can I store my luggage at ROC Airport?

Yes, ROC Airport offers luggage storage and handling services for passengers.

What is the address of the Kenya Airways ROC Terminal?

The Kenya Airways ROC Terminal is located at: 1200 Brooks Ave, Rochester, NY 14624, American States.

What is the phone number for the Kenya Airways ROC Terminal?

The phone number for the Kenya Airways ROC Terminal is 1 585-753-7000.

What amenities and services are available at the Greater Rochester International Airport (ROC)?

ROC Airport offers a range of amenities and services, including dining and retail options, lounges, baggage handling, and ground transportation.

What ground transportation options are available at the Kenya Airways ROC Terminal?

The Kenya Airways ROC Terminal provides access to various ground transportation options, such as taxis, ride-sharing services, and public transportation.

Are there any nearby hotels or accommodations for Kenya Airways passengers at Greater Rochester International Airport?

Yes, there are several hotels and accommodations located near ROC Airport, including on-site and airport-adjacent options.

What special assistance is available at the Kenya Airways ROC Terminal?

The Kenya Airways ROC Terminal offers special assistance for passengers with disabilities, medical conditions, families with young children, and those with language barriers or emotional support animals.

What is the process for handling lost or delayed baggage at the Greater Rochester International Airport?

The Kenya Airways ROC Terminal staff can provide assistance and support for passengers with lost or delayed baggage, including coordinating the retrieval and delivery of the items.

How can I contact the Kenya Airways ROC Terminal for further assistance?

Passengers can contact the Kenya Airways ROC Terminal by phone at 1 585-753-7000 or through the airline’s website and customer service channels.