What is the Jetstar Asia ROC Terminal Address and Location Map?
Jetstar Asia operates primarily from Terminal 4 at Greater Rochester International Airport (ROC) in Rochester, USA. The official address for Jetstar Asia’s terminal at ROC Airport is:1200 Brooks Ave, Rochester, NY 14624, American States
Terminal 4 at ROC Airport is where Jetstar Asia flights depart from. The terminal is easily accessible and well-signposted within the overall ROC Airport complex.Jetstar Asia ROC Terminal Map
This map includes information on check-in areas, security checkpoints, gates, and essential amenities such as restrooms, lounges, and dining options. The map will help you to locate the Jetstar Asia check-in counters, departure gates, and other relevant facilities in Terminal 4. By providing this address and terminal map information, Jetstar Asia ensures that its customers have a seamless and efficient travel experience when departing from the ROC Airport.How to Contact Jetstar Asia Terminal ROC?
To contact Jetstar Asia Terminal at ROC Airport, you can reach out to their customer service team at the following details:Airport Name | Greater Rochester International Airport |
Greater Rochester International Airport Address | 1200 Brooks Ave, Rochester, NY 14624, American States |
Greater Rochester International Airport Phone Number | +1-877-445-3112 / 1 585-753-7000 |
Jetstar Asia Contact Number | 1866 397 8170 |
Greater Rochester International Airport Code | ROC |
Jetstar Asia Ticket Counter Hours | 24/7 |
Type | International |
Jetstar Asia ROC Terminals | Terminal 4 |
Jetstar Asia Official Website | https://www.jetstar.com/au/en/about-us/jetstar-group/jetstar-asia |
Official YouTube | https://www.youtube.com/jetstarairways |
Official Twitter | https://www.facebook.com/JetstarAsiaAirways/ |
Official Facebook | https://twitter.com/jetstar_asia |
Official Instagram | https://www.instagram.com/jetstarasia/ |
ROC Jetstar Asia Terminal Departure
For flights departing from any airport where Jetstar Asia operates, here’s a general outline of what to expect:-
- Check-In: Passengers are encouraged to check in online prior to arriving at the airport. This can help avoid long lines and streamline the process.
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- Baggage Drop: If you have checked baggage, you will need to drop it off at the designated baggage drop counters after completing your check-in.
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- Security: After check-in and baggage drop, passengers will proceed to security screening. Make sure to have your boarding pass and ID ready.
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- Departure Gates: Once through security, you can find your departure gate on the airport’s flight information displays. Gates are usually marked clearly.
Jetstar Asia ROC Terminal Arrivals
For flights arriving at airports where Jetstar Asia operates, here’s what you can generally expect upon arrival:-
- Baggage Claim: After disembarking, passengers will head to the baggage claim area to collect any checked luggage. Look for flight information displays to find your designated carousel.
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- Customs and Immigration: For international arrivals, travelers must go through customs and immigration. Ensure you have your passport and any necessary documents ready for inspection.
Queries Handled by Jetstar Asia ROC Terminal
The Jetstar Asia team at ROC Terminal is equipped to handle various queries and provide assistance to passengers, including:-
- Check-in and baggage drop-off: Jetstar Asia Terminal ROC Passengers can seek help with checking in for their flight, dropping off their baggage, and obtaining their boarding passes.
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- Flight information: The Jetstar Asia Terminal ROC staff can provide updates on flight status, departure times, and gate assignments.
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- Special assistance: If passengers require special assistance, such as wheelchair services or traveling with pets, the Jetstar Asia Terminal ROC can help coordinate these arrangements.
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- Ticketing and seat assignments: Jetstar Asia Terminal ROC Passengers can inquire about ticket changes, seat upgrades, or any other related issues.
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- Travel document verification: The Jetstar Asia Terminal ROC staff can verify that passengers have the necessary travel documents, such as a valid passport and visa, before boarding their flight.
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- Connecting flights: If passengers have connecting flights, the Jetstar Asia team can provide information on transfer procedures, transit times, and any other relevant details.
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- Airport facilities and amenities: Jetstar Asia Terminal ROC Passengers can inquire about airport facilities, such as restrooms, lounges, restaurants, and shopping options, as well as services like currency exchange and Wi-Fi access.
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- Lost and found: If passengers lose any belongings at the Jetstar Asia Terminal ROC, they can report it to the Jetstar Asia team, who will assist them in locating the missing items.
Jetstar Asia Facilities and Services Available at Greater Rochester International Airport
Jetstar Asia Terminal ROC provides various facilities and services at Greater Rochester International Airport (ROC) to ensure a comfortable and convenient travel experience for its passengers. Some of the key facilities and services available include:-
- Check-in counters: Jetstar Asia Terminal ROC offers check-in counters at Terminal 4, where passengers can drop off their baggage and obtain their boarding passes.
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- Self-service kiosks: For added convenience, ROC Jetstar Asia Terminal provides self-service kiosks at ROC, allowing passengers to check-in, print boarding passes, and select their seats.
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- Duty-free shopping: Passengers can enjoy duty-free shopping at ROC, offering a wide range of products from renowned brands at competitive prices.
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- Dining options: ROC Jetstar Asia Terminal offers a variety of dining options, including cafes, restaurants, and fast food outlets, catering to different tastes and dietary requirements.
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- Special assistance: ROC Jetstar Asia Terminal provides special assistance services, such as wheelchair assistance and assistance for unaccompanied minors, to ensure a smooth travel experience for all passengers.
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- Connecting flights: ROC Jetstar Asia Terminal coordinates with other airlines to facilitate seamless connections for passengers with onward travel from ROC.
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- Lost and found: If passengers lose any belongings at ROC Jetstar Asia Terminal, they can contact the Jetstar Asia team or the airport’s lost and found department for assistance in locating their items.
Why Must You Choose Jetstar Asia ROC Terminal?
There are several reasons why passengers may choose to fly with Jetstar Asia from Greater Rochester International Airport (ROC):-
- Competitive fares: ROC Jetstar Asia Terminal is known for offering competitive and affordable fares, making it an attractive option for budget-conscious travelers.
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- Convenient terminal location: ROC Jetstar Asia Terminal operates from Terminal 4 at ROC, which is a modern and spacious facility with a wide range of amenities, making it easy and convenient for passengers to navigate.
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- Extensive route network: ROC Jetstar Asia Terminal offers flights to various destinations across Asia, Australia, and New Zealand, providing passengers with a wide range of travel options.
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- Quality service: ROC Jetstar Asia Terminal is committed to delivering high-quality service, with a focus on ensuring a comfortable and enjoyable travel experience for its passengers.
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- Frequent flyer program: Jetstar Asia’s frequent flyer program, Club Jetstar, offers members exclusive benefits and rewards, making it an attractive option for frequent travelers.
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- Connecting flights: ROC Jetstar Asia Terminal coordinates with other airlines to facilitate seamless connections for passengers with onward travel from ROC.
Parking and Transportation at Greater Rochester International Airport
Greater Rochester International Airport (ROC) offers various parking and transportation options to ensure a convenient and hassle-free travel experience for passengers. Here are some of the key options:-
- Parking: ROC offers several parking options, including short-term, long-term, and economy parking. Passengers can choose the option that best suits their needs and budget. Additionally, there are designated parking spaces for passengers with disabilities and electric vehicle charging stations.
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- Taxis: Taxis are readily available at ROC, with designated taxi stands located outside each terminal. Passengers can expect a flat rate fare to Manhattan, with additional charges for tolls and tips.
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- Ride-hailing services: Passengers can also use ride-hailing services such as Uber and Lyft to get to and from ROC. Designated pick-up areas are located outside each terminal.
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- Public transportation: The AirTrain ROC is a convenient and affordable way to travel between ROC and various transportation hubs, including the Long Island Rail Road (LIRR), the Rochester City Subway, and several bus lines.
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- Shuttle services: ROC offers various shuttle services, including shared-ride vans, private limousines, and hotel shuttles. These services can be arranged in advance or booked on-site.
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- Car rentals: Several car rental companies operate at ROC, providing passengers with the option to rent a car for their onward travel. Car rental facilities are located off-airport, and passengers can take a shuttle bus to reach them.
Nearby Hotels and Accommodation at Greater Rochester International Airport
Greater Rochester International Airport (ROC) is surrounded by a variety of hotels and accommodations to suit different budgets and preferences. Some popular nearby options include:-
- TWA Hotel: Located within the iconic TWA Flight Center at ROC, this hotel offers a unique and stylish experience, with retro-inspired rooms and suites, multiple dining options, and a rooftop infinity pool.
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- Crowne Plaza ROC Airport Rochester City: This hotel is located less than a mile from ROC and offers comfortable and spacious rooms, as well as a fitness center, restaurant, and bar.
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- Hilton Rochester ROC Airport: This upscale hotel is located just a few minutes from ROC and offers modern rooms, an on-site restaurant, a fitness center, and a complimentary airport shuttle service.
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- Courtyard by Marriott Rochester ROC Airport: This hotel is located just a short drive from ROC and offers comfortable rooms, a fitness center, a restaurant, and a complimentary airport shuttle service.
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- Comfort Inn ROC Airport: This budget-friendly hotel is located just a few miles from ROC and offers basic rooms with free Wi-Fi, a complimentary breakfast, and a complimentary airport shuttle service.
Special Assistance at Greater Rochester International Airport (ROC)
Greater Rochester International Airport (ROC) offers various special assistance services to ensure a comfortable and hassle-free travel experience for passengers with disabilities or special needs. Some of these services include:-
- Wheelchair assistance: ROC provides wheelchair assistance to passengers with mobility impairments. Passengers can request this service in advance or upon arrival at the airport.
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- Escort assistance: ROC offers escort assistance to passengers who require assistance navigating the airport, including those with visual or hearing impairments.
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- Accessible restrooms: ROC has accessible restrooms located throughout the airport, equipped with grab bars, wheelchair-accessible stalls, and other features to accommodate passengers with disabilities.
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- Service animals: ROC allows service animals to accompany passengers with disabilities, provided that the animals are properly trained and certified.
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- Accessible parking: ROC offers designated parking spaces for passengers with disabilities in all of its parking lots. These spaces are located near the terminal entrances and are clearly marked.
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- TTY phones: ROC provides TTY phones for passengers with hearing impairments, located throughout the airport.
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- Visual paging: ROC offers visual paging for passengers with hearing impairments, which displays important announcements and information on screens throughout the airport.
Jetstar Asia Lounges and Waiting Areas at Greater Rochester International Airport
Jetstar Asia operate its own lounges at Greater Rochester International Airport (ROC). However, passengers flying with Jetstar Asia can access partner lounges at ROC, depending on their ticket class, frequent flyer status, or lounge membership program. Some of the lounges that Jetstar Asia passengers can access at ROC include:-
- Air France Lounge: Located in Terminal 1, this lounge offers comfortable seating, complimentary food and beverages, showers, and a business center.
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- Swissport Lounge: Located in Terminal 4, this lounge offers comfortable seating, complimentary food and beverages, and a business center.
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- Lounge Club: This lounge network offers access to several lounges at ROC, including the Air France Lounge, Swissport Lounge, and others. Passengers can purchase a day pass or use their Lounge Club membership to access these lounges.
FAQs on ROC Airport Terminal Jetstar Asia
Here are the answers to the FAQs about Jetstar Asia’s operations at Greater Rochester International Airport (ROC):Jetstar Asia flights depart from Terminal 5 at ROC Airport.
Jetstar Asia has dedicated check-in counters and kiosks within Terminal 5 at ROC Airport.
While Jetstar Asia does not have its own dedicated lounge at ROC Airport, passengers can access the ROC Terminal 5 Marketplace Lounge and the JetBlue Airspace Lounge.
Jetstar Asia passengers can find their designated baggage claim areas within Terminal 5 at ROC Airport.
Yes, there are several hotels located near ROC Airport, including the Courtyard by Marriott Rochester ROC Airport, Hilton Garden Inn Rochester/ROC Airport, and Fairfield Inn & Suites by Marriott Rochester ROC Airport.
Currency exchange services are available at various locations throughout ROC Airport, including in the terminals and at the arrivals level.
Jetstar Asia’s ticket counters are located within Terminal 5 at ROC Airport.
Yes, ROC Airport offers free Wi-Fi connectivity throughout the terminals, including in Jetstar Asia’s Terminal 5.
Charging stations and power outlets are available in various areas of Terminal 5 and throughout the ROC Airport complex.
Jetstar Asia recommends that passengers arrive at ROC Airport at least 2 hours before their scheduled departure time.
Yes, passengers are generally allowed to bring food through security at ROC Airport, as long as it complies with the Transportation Security Administration (TSA) regulations.
ROC Airport offers various luggage storage and left luggage services for passengers, including within Terminal 5.
The Jetstar Asia ROC Terminal is located at: 1200 Brooks Ave, Rochester, NY 14624, American States
The phone number for the Jetstar Asia ROC Terminal is 1 585-753-7000.
ROC Airport, including Jetstar Asia’s Terminal 5, offers a range of amenities and services, such as retail stores, dining options, lounges, accessibility features, and ground transportation options.
Passengers can access the Jetstar Asia ROC Terminal via the AirTrain, taxis, rideshare services, and other public transportation options.
Yes, there are several hotels located in close proximity to ROC Airport, including the Courtyard by Marriott Rochester ROC Airport, Hilton Garden Inn Rochester/ROC Airport, and Fairfield Inn & Suites by Marriott Rochester ROC Airport.
ROC Airport and Jetstar Asia offer a range of special assistance services, including wheelchair and electric cart assistance, accessible facilities, sensory-friendly spaces, and dedicated customer service support.
Passengers can report any issues with lost, delayed, or damaged baggage to the Jetstar Asia customer service representatives at the ROC Terminal 5.
To contact the Jetstar Asia ROC Terminal for further assistance, passengers can call 1 585-753-7000 or visit the airline’s website.