+1-877-777-6741
What is the Hainan Airlines TYS Terminal Address and Location Map?
The Hainan Airlines TYS Terminal is located at:2055 Alcoa Hwy, Alcoa, TN 37701, American States
Terminal 4 is one of the major terminals at TYS Airport, located on the south side of the airport grounds. The Hainan Airlines check-in counters, departure gates, and other facilities are all contained within this terminal.Hainan Airlines TYS Terminal Location Map:
Passengers can easily navigate to the Hainan Airlines TYS Terminal using the comprehensive terminal maps and signage available throughout the airport. The terminal’s central location and accessibility make it a convenient hub for Hainan Airlines’ operations at TYS. For a detailed location map of Terminal 4, you can visit the TYS Airport’s official website. The map provides a clear overview of the terminal’s layout, including the location of Hainan Airlines’ check-in counters and boarding gates.How to Contact Hainan Airlines Terminal TYS?
To contact Hainan Airlines Terminal TYS, you can use the following methods:| Airport Name | McGhee Tyson Airport |
| McGhee Tyson Airport Address | 2055 Alcoa Hwy, Alcoa, TN 37701, American States |
| McGhee Tyson Airport Phone Number | +1-877-777-6741 / 1 865-342-3000 |
| Hainan Airlines Contact Number | (+86-898)95339 |
| McGhee Tyson Airport Code | TYS |
| Hainan Airlines Ticket Counter Hours | 24/7 |
| Type | International |
| Hainan Airlines TYS Terminals | Terminal 4 |
| Hainan Airlines Official Website | http://www.hnair.com/ |
| Official YouTube | https://www.youtube.com/@hainanairlines823 |
| Official Twitter | https://twitter.com/HainanAirlines? |
| Official Facebook | https://www.facebook.com/HainanAirlinesGlobal/ |
| Official Instagram | https://www.instagram.com/hainanairlines/ |
TYS Hainan Airlines Terminal Departure
Hainan Airlines operates from Terminal 4 at TYS International Airport for departures. If you are departing from TYS on a Hainan Airlines flight, you should proceed to Terminal 4 for check-in, security screening, and boarding. Terminal 4 is modern and well-equipped, offering passengers a wide range of amenities, including shopping, dining, and lounges. To make the most of your time before your flight, you can refer to the TYS Terminal 4 map available on the airport’s official website to locate Hainan Airlines’ check-in counters and boarding gates. Upon Departure at Terminal 4, you can follow these steps for a smooth departure experience:-
- Check-in: Proceed to Hainan Airlines’ check-in counters in Terminal 4 to drop off your luggage and receive your boarding pass. You can also use self-service kiosks or check-in online in advance to save time.
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- Security Screening: After check-in, proceed to the security checkpoint. Ensure you have your boarding pass and identification ready for inspection.
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- Boarding: Once you’ve cleared security, locate your boarding gate using the terminal map or flight information displays. Be sure to arrive at the gate at least 30 minutes before your scheduled departure time.
Hainan Airlines TYS Terminal Arrivals
Hainan Airlines operates from Terminal 4 at TYS International Airport for arrivals. If you are arriving at TYS on a Hainan Airlines flight, you should proceed to Terminal 4 to collect your luggage and clear customs. TYS Terminal 4 offering passengers a seamless arrival experience with amenities such as baggage claim, ground transportation, and customer service counters. Upon Arrival at Terminal 4, you can follow these steps for a smooth arrival experience:-
- Baggage Claim: After disembarking from your flight, proceed to the baggage claim area in Terminal 4. Locate the carousel assigned to your flight and wait for your luggage to arrive.
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- Customs and Immigration: Once you have collected your luggage, proceed to the customs and immigration checkpoint. Ensure you have your passport and any required documentation ready for inspection.
Queries Handled by Hainan Airlines TYS Terminal
Hainan Airlines’ customer service team at TYS Terminal handles a wide range of queries and concerns to ensure a smooth and enjoyable travel experience for their passengers. Some common queries handled by the team include:-
- Flight Information: Hainan Airlines Terminal TYS Passengers can inquire about flight schedules, delays, cancellations, or any other flight-related information.
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- Baggage: Queries related to baggage allowance, baggage fees, lost or damaged luggage, and special baggage handling can be addressed by the customer service team.
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- Check-in: Hainan Airlines Terminal TYS Passengers can seek assistance with online check-in, airport check-in procedures, and seat selection.
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- Ticketing and Changes: Hainan Airlines Terminal TYS Passengers can seek assistance with ticket bookings, cancellations, changes, and refunds. The customer service team can also help with upgrades, seat assignments, and other ticketing-related queries.
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- Loyalty Program: The customer service team can assist with queries related to Hainan Airlines’ Fortune Wings Club loyalty program, including earning and redeeming miles, membership benefits, and account-related issues.
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- General Inquiries: Any other general inquiries or concerns about Hainan Airlines’ services, policies, or procedures can be addressed by the customer service team.
Hainan Airlines Facilities and Services Available at McGhee Tyson Airport
Hainan Airlines offers a range of facilities and services at McGhee Tyson Airport (TYS) to ensure a comfortable and enjoyable travel experience for their passengers. Some of these facilities and services include:-
- Check-in Counters: Hainan Airlines Terminal TYS provides dedicated check-in counters at Terminal 4 for passengers to drop off their luggage and receive their boarding passes.
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- Baggage Services: Hainan Airlines Terminal TYS offers baggage services, including baggage storage, baggage wrapping, and baggage delivery, to ensure passengers’ luggage is handled safely and securely.
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- Dining and Shopping: Hainan Airlines Terminal TYS offers a wide range of dining and shopping options for passengers to enjoy before their flight, including restaurants, cafes, duty-free shops, and retail stores.
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- Wi-Fi: TYS Airport provides free Wi-Fi access throughout the terminal, allowing passengers to stay connected and entertained during their time at the airport.
Why Must You Choose Hainan Airlines TYS Terminal?
Choosing Hainan Airlines at TYS Terminal offers several advantages and benefits for passengers traveling to and from Knoxville City:-
- Premium Service: TYS Hainan Airlines Terminal is known for its exceptional service and hospitality, providing passengers with a comfortable and enjoyable travel experience from check-in to arrival.
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- Modern Facilities: TYS Hainan Airlines Terminal is a modern and well-equipped terminal, offering passengers a wide range of amenities, including shopping, dining, and lounges.
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- Convenient Location: TYS Hainan Airlines Terminal is easily accessible by road and public transportation, making it a convenient choice for travelers coming from different parts of Knoxville City and the surrounding areas.
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- Direct Flights: TYS Hainan Airlines Terminal offers direct flights to several destinations in Asia, providing passengers with a seamless and hassle-free travel experience.
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- Special Assistance: TYS Hainan Airlines Terminal provides special assistance to passengers with disabilities, medical conditions, or other special needs, ensuring that all passengers receive the care and attention they need during their journey.
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- Loyalty Program: TYS Hainan Airlines Terminal Passengers can earn and redeem miles through Hainan Airlines’ Fortune Wings Club loyalty program, offering rewards and benefits for frequent travelers.
Parking and Transportation at McGhee Tyson Airport
McGhee Tyson Airport (TYS) offers several parking and transportation options for passengers traveling to and from the airport:-
- Parking: TYS Airport provides both short-term and long-term parking options for passengers. Short-term parking is available at all terminals, while long-term parking is available at the airport’s Long-Term Parking Lot 9. Passengers can also choose from several off-airport parking options, offering competitive rates and convenient shuttle services.
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- Taxis: Taxis are readily available at TYS Airport, with designated taxi stands located outside each terminal. Passengers can expect a flat rate for trips to Manhattan, with additional charges for tolls and tips.
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- Public Transportation: TYS Airport is well-connected to Knoxville City’s public transportation network, with several bus and subway options available. The AirTrain TYS provides a convenient and affordable way to travel between terminals and connect to the Knoxville City subway system.
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- Ride-sharing Services: Ride-sharing services such as Uber and Lyft are available at TYS Airport, offering passengers a convenient and affordable way to travel to and from the airport. Passengers can request a ride through the respective app and meet their driver at a designated pick-up location.
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- Car Rental: Several car rental companies operate at TYS Airport, providing passengers with a convenient way to rent a car for their trip. Passengers can choose from a range of vehicles and rental options to suit their needs and budget.
Nearby Hotels and Accommodation at McGhee Tyson Airport
McGhee Tyson Airport (TYS) is surrounded by several hotels and accommodations, providing passengers with convenient options for overnight stays or extended layovers. Some nearby hotels and accommodations include:-
- TWA Hotel: Located within the iconic TWA Flight Center at TYS Airport, the TWA Hotel offers passengers a unique and stylish accommodation option. The hotel features 512 guest rooms, a rooftop pool and observation deck, and several dining and shopping options.
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- Courtyard by Marriott Knoxville TYS Airport: Located just a few minutes from TYS Airport, the Courtyard by Marriott offers passengers a comfortable and convenient accommodation option. The hotel features 150 guest rooms, a fitness center, and an on-site restaurant.
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- Hilton Knoxville TYS Airport: Located just a short shuttle ride from TYS Airport, the Hilton Knoxville TYS Airport offers passengers a luxurious and convenient accommodation option. The hotel features 350 guest rooms, a fitness center, and an on-site restaurant.
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- Best Western TYS Airport Hotel: Located just a few minutes from TYS Airport, the Best Western TYS Airport Hotel offers passengers a comfortable and affordable accommodation option. The hotel features 168 guest rooms, a fitness center, and an on-site restaurant.
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- Radisson Hotel TYS Airport: Located just a short shuttle ride from TYS Airport, the Radisson Hotel TYS Airport offers passengers a modern and convenient accommodation option. The hotel features 385 guest rooms, a fitness center, and an on-site restaurant.
Special Assistance at McGhee Tyson Airport (TYS)
McGhee Tyson Airport (TYS) offers special assistance to passengers with disabilities, medical conditions, or other special needs to ensure a comfortable and stress-free travel experience. Some of the special assistance services available at TYS Airport include:-
- Wheelchair Assistance: TYS Airport provides wheelchair assistance to passengers with mobility impairments, ensuring they can move around the airport with ease. Wheelchair assistance can be requested in advance or at the airport.
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- Escort Services: TYS Airport offers escort services to passengers who require assistance navigating the airport, such as those with visual or cognitive impairments. Escort services can be requested in advance or at the airport.
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- Medical Assistance: TYS Airport provides medical assistance to passengers who require it, such as those with medical conditions that require monitoring or treatment during their journey. Medical assistance can be requested in advance or at the airport.
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- Accessible Restrooms: TYS Airport provides accessible restrooms for passengers with disabilities, ensuring they can use the restroom with ease and dignity.
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- Tactile Paving: TYS Airport provides tactile paving to assist passengers with visual impairments in navigating the airport. Tactile paving is a textured surface that can be felt through the soles of shoes or with a cane.
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- Sign Language Interpretation: TYS Airport provides sign language interpretation services to passengers who are deaf or hard of hearing, ensuring they can communicate effectively with airport staff.
Hainan Airlines Lounges and Waiting Areas at McGhee Tyson Airport
As part of its commitment to providing a premium travel experience, Hainan Airlines offers dedicated lounges and comfortable waiting areas for its passengers at the McGhee Tyson Airport (TYS) in Knoxville City. Hainan Airlines Business Class Lounge: Hainan Airlines operates a dedicated Business Class Lounge within the airline’s terminal at TYS Airport, Terminal 4.| The Hainan Airlines Business Class Lounge features | Access to the Hainan Airlines Business Class Lounge is available to the following passengers | Hainan Airlines Waiting Areas |
| Spacious and inviting seating areas for passengers to relax Complimentary refreshments, including hot meals, snacks, and beverages Business facilities, such as workstations, high-speed internet, and printing services Shower rooms and other amenities to help passengers freshen up Dedicated customer service representatives to assist with any needs | Hainan Airlines Business Class passengers Hainan Airlines frequent flyers with elite status Passengers holding certain partner airline lounge memberships | Ample seating options for passengers to rest and recharge Access to power outlets and USB charging stations Complimentary Wi-Fi connectivity to allow passengers to stay connected Clear flight information displays and boarding announcements Proximity to the Hainan Airlines check-in counters and departure gates |
FAQs on TYS Airport Terminal Hainan Airlines
What terminal does Hainan Airlines fly out of at TYS Airport?
Hainan Airlines operates its flights from Terminal 4 at the McGhee Tyson Airport (TYS).
Where is the Hainan Airlines check-in counter at McGhee Tyson Airport (TYS)?
The Hainan Airlines check-in counters are located within Terminal 4 at TYS Airport.
Does McGhee Tyson Airport have a Hainan Airlines lounge?
Yes, Hainan Airlines operates a dedicated Business Class Lounge for its premium passengers within Terminal 4 at TYS Airport.
Where can I find the Hainan Airlines baggage claim area at McGhee Tyson Airport?
The Hainan Airlines baggage claim area is located within Terminal 4 at TYS Airport, with dedicated baggage carousels for arriving Hainan Airlines passengers.
Does McGhee Tyson Airport (TYS) have a hotel?
Yes, there are several hotels located directly on the TYS Airport grounds, as well as others in close proximity to the airport, providing convenient accommodation options for travelers.
Where can I exchange currency at TYS Airport?
Currency exchange services are available at various locations throughout the terminals at TYS Airport, including near the Hainan Airlines check-in and arrival areas.
Where can I find the Hainan Airlines ticket counter at TYS Airport?
The Hainan Airlines ticket counters are situated within Terminal 4 at TYS Airport, near the airline’s check-in area.
Does McGhee Tyson Airport have Wi-Fi?
Yes, McGhee Tyson Airport provides free Wi-Fi connectivity throughout the terminals, including the Hainan Airlines TYS Terminal.
Where can I find a charging station at TYS Airport?
Charging stations and power outlets are available in various locations within the terminals at TYS Airport, including the Hainan Airlines waiting areas and lounges.
How early should I arrive at TYS Airport for a Hainan Airlines flight?
It is recommended to arrive at the Hainan Airlines TYS Terminal at least 2 hours before your scheduled departure time to allow for check-in, security screening, and boarding processes.
Can I bring food through security at TYS Airport?
Yes, you can bring food items through security at TYS Airport, as long as they comply with the Transportation Security Administration (TSA) guidelines for carry-on items.
Can I store my luggage at TYS Airport?
Yes, TYS Airport offers luggage storage and porter services for passengers who need to temporarily store their belongings.
What is the address of the Hainan Airlines TYS Terminal?
The Hainan Airlines TYS Terminal address is 2055 Alcoa Hwy, Alcoa, TN 37701, American States.
What is the phone number for the Hainan Airlines TYS Terminal?
The Hainan Airlines TYS Terminal Phone Number is 1 865-342-3000.
What amenities and services are available at the McGhee Tyson Airport (TYS)?
TYS Airport offers a wide range of amenities and services, including duty-free shops, restaurants, banking and currency exchange, lounges, and various ground transportation options.
What ground transportation options are available at the Hainan Airlines TYS Terminal?
Passengers at the Hainan Airlines TYS Terminal can access various ground transportation options, such as taxis, ride-sharing services, shuttle buses, and public transportation (subway, buses).
Are there any nearby hotels or accommodations for Hainan Airlines passengers at McGhee Tyson Airport?
Yes, there are several hotels located on the TYS Airport grounds and in the surrounding area, providing convenient accommodation options for Hainan Airlines passengers.
What special assistance is available at the Hainan Airlines TYS Terminal?
The Hainan Airlines TYS Terminal offers assistance for passengers with disabilities, unaccompanied minors, and those with medical needs. The staff is also multilingual to support passengers requiring language assistance.
What is the process for handling lost or delayed baggage at the McGhee Tyson Airport?
Passengers who experience lost or delayed baggage at TYS Airport should report the issue to the Hainan Airlines staff at the terminal, who will initiate the necessary procedures to locate and retrieve the missing items.
How can I contact the Hainan Airlines TYS Terminal for further assistance?
Passengers can contact the Hainan Airlines TYS Terminal by calling the dedicated phone number at 1 865-342-3000 or by reaching out