
What is the Hainan Airlines CAI Terminal Address and Location Map?
The Hainan Airlines CAI Terminal is located at:Oruba Road, Heliopolis, Cairo Governorate, Egypt
Terminal 4 is one of the major terminals at CAI Airport, located on the south side of the airport grounds. The Hainan Airlines check-in counters, departure gates, and other facilities are all contained within this terminal.Hainan Airlines CAI Terminal Location Map:
Passengers can easily navigate to the Hainan Airlines CAI Terminal using the comprehensive terminal maps and signage available throughout the airport. The terminal’s central location and accessibility make it a convenient hub for Hainan Airlines’ operations at CAI. For a detailed location map of Terminal 4, you can visit the CAI Airport’s official website. The map provides a clear overview of the terminal’s layout, including the location of Hainan Airlines’ check-in counters and boarding gates.How to Contact Hainan Airlines Terminal CAI?
To contact Hainan Airlines Terminal CAI, you can use the following methods:| Airport Name | Cairo International Airport |
| Cairo International Airport Address | Oruba Road, Heliopolis, Cairo Governorate, Egypt |
| Cairo International Airport Phone Number | +1-877-777-6741 / 20 2 22655000 |
| Hainan Airlines Contact Number | (+86-898)95339 |
| Cairo International Airport Code | CAI |
| Hainan Airlines Ticket Counter Hours | 24/7 |
| Type | International |
| Hainan Airlines CAI Terminals | Terminal 4 |
| Hainan Airlines Official Website | http://www.hnair.com/ |
| Official YouTube | https://www.youtube.com/@hainanairlines823 |
| Official Twitter | https://twitter.com/HainanAirlines? |
| Official Facebook | https://www.facebook.com/HainanAirlinesGlobal/ |
| Official Instagram | https://www.instagram.com/hainanairlines/ |
CAI Hainan Airlines Terminal Departure
Hainan Airlines operates from Terminal 4 at CAI International Airport for departures. If you are departing from CAI on a Hainan Airlines flight, you should proceed to Terminal 4 for check-in, security screening, and boarding. Terminal 4 is modern and well-equipped, offering passengers a wide range of amenities, including shopping, dining, and lounges. To make the most of your time before your flight, you can refer to the CAI Terminal 4 map available on the airport’s official website to locate Hainan Airlines’ check-in counters and boarding gates. Upon Departure at Terminal 4, you can follow these steps for a smooth departure experience:-
- Check-in: Proceed to Hainan Airlines’ check-in counters in Terminal 4 to drop off your luggage and receive your boarding pass. You can also use self-service kiosks or check-in online in advance to save time.
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- Security Screening: After check-in, proceed to the security checkpoint. Ensure you have your boarding pass and identification ready for inspection.
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- Boarding: Once you’ve cleared security, locate your boarding gate using the terminal map or flight information displays. Be sure to arrive at the gate at least 30 minutes before your scheduled departure time.
Hainan Airlines CAI Terminal Arrivals
Hainan Airlines operates from Terminal 4 at CAI International Airport for arrivals. If you are arriving at CAI on a Hainan Airlines flight, you should proceed to Terminal 4 to collect your luggage and clear customs. CAI Terminal 4 offering passengers a seamless arrival experience with amenities such as baggage claim, ground transportation, and customer service counters. Upon Arrival at Terminal 4, you can follow these steps for a smooth arrival experience:-
- Baggage Claim: After disembarking from your flight, proceed to the baggage claim area in Terminal 4. Locate the carousel assigned to your flight and wait for your luggage to arrive.
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- Customs and Immigration: Once you have collected your luggage, proceed to the customs and immigration checkpoint. Ensure you have your passport and any required documentation ready for inspection.

Queries Handled by Hainan Airlines CAI Terminal
Hainan Airlines’ customer service team at CAI Terminal handles a wide range of queries and concerns to ensure a smooth and enjoyable travel experience for their passengers. Some common queries handled by the team include:-
- Flight Information: Hainan Airlines Terminal CAI Passengers can inquire about flight schedules, delays, cancellations, or any other flight-related information.
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- Baggage: Queries related to baggage allowance, baggage fees, lost or damaged luggage, and special baggage handling can be addressed by the customer service team.
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- Check-in: Hainan Airlines Terminal CAI Passengers can seek assistance with online check-in, airport check-in procedures, and seat selection.
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- Ticketing and Changes: Hainan Airlines Terminal CAI Passengers can seek assistance with ticket bookings, cancellations, changes, and refunds. The customer service team can also help with upgrades, seat assignments, and other ticketing-related queries.
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- Loyalty Program: The customer service team can assist with queries related to Hainan Airlines’ Fortune Wings Club loyalty program, including earning and redeeming miles, membership benefits, and account-related issues.
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- General Inquiries: Any other general inquiries or concerns about Hainan Airlines’ services, policies, or procedures can be addressed by the customer service team.
Hainan Airlines Facilities and Services Available at Cairo International Airport
Hainan Airlines offers a range of facilities and services at Cairo International Airport (CAI) to ensure a comfortable and enjoyable travel experience for their passengers. Some of these facilities and services include:-
- Check-in Counters: Hainan Airlines Terminal CAI provides dedicated check-in counters at Terminal 4 for passengers to drop off their luggage and receive their boarding passes.
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- Baggage Services: Hainan Airlines Terminal CAI offers baggage services, including baggage storage, baggage wrapping, and baggage delivery, to ensure passengers’ luggage is handled safely and securely.
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- Dining and Shopping: Hainan Airlines Terminal CAI offers a wide range of dining and shopping options for passengers to enjoy before their flight, including restaurants, cafes, duty-free shops, and retail stores.
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- Wi-Fi: CAI Airport provides free Wi-Fi access throughout the terminal, allowing passengers to stay connected and entertained during their time at the airport.
Why Must You Choose Hainan Airlines CAI Terminal?
Choosing Hainan Airlines at CAI Terminal offers several advantages and benefits for passengers traveling to and from Cairo City:-
- Premium Service: CAI Hainan Airlines Terminal is known for its exceptional service and hospitality, providing passengers with a comfortable and enjoyable travel experience from check-in to arrival.
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- Modern Facilities: CAI Hainan Airlines Terminal is a modern and well-equipped terminal, offering passengers a wide range of amenities, including shopping, dining, and lounges.
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- Convenient Location: CAI Hainan Airlines Terminal is easily accessible by road and public transportation, making it a convenient choice for travelers coming from different parts of Cairo City and the surrounding areas.
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- Direct Flights: CAI Hainan Airlines Terminal offers direct flights to several destinations in Asia, providing passengers with a seamless and hassle-free travel experience.
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- Special Assistance: CAI Hainan Airlines Terminal provides special assistance to passengers with disabilities, medical conditions, or other special needs, ensuring that all passengers receive the care and attention they need during their journey.
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- Loyalty Program: CAI Hainan Airlines Terminal Passengers can earn and redeem miles through Hainan Airlines’ Fortune Wings Club loyalty program, offering rewards and benefits for frequent travelers.
Parking and Transportation at Cairo International Airport
Cairo International Airport (CAI) offers several parking and transportation options for passengers traveling to and from the airport:-
- Parking: CAI Airport provides both short-term and long-term parking options for passengers. Short-term parking is available at all terminals, while long-term parking is available at the airport’s Long-Term Parking Lot 9. Passengers can also choose from several off-airport parking options, offering competitive rates and convenient shuttle services.
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- Taxis: Taxis are readily available at CAI Airport, with designated taxi stands located outside each terminal. Passengers can expect a flat rate for trips to Manhattan, with additional charges for tolls and tips.
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- Public Transportation: CAI Airport is well-connected to Cairo City’s public transportation network, with several bus and subway options available. The AirTrain CAI provides a convenient and affordable way to travel between terminals and connect to the Cairo City subway system.
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- Ride-sharing Services: Ride-sharing services such as Uber and Lyft are available at CAI Airport, offering passengers a convenient and affordable way to travel to and from the airport. Passengers can request a ride through the respective app and meet their driver at a designated pick-up location.
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- Car Rental: Several car rental companies operate at CAI Airport, providing passengers with a convenient way to rent a car for their trip. Passengers can choose from a range of vehicles and rental options to suit their needs and budget.
Nearby Hotels and Accommodation at Cairo International Airport
Cairo International Airport (CAI) is surrounded by several hotels and accommodations, providing passengers with convenient options for overnight stays or extended layovers. Some nearby hotels and accommodations include:-
- TWA Hotel: Located within the iconic TWA Flight Center at CAI Airport, the TWA Hotel offers passengers a unique and stylish accommodation option. The hotel features 512 guest rooms, a rooftop pool and observation deck, and several dining and shopping options.
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- Courtyard by Marriott Cairo CAI Airport: Located just a few minutes from CAI Airport, the Courtyard by Marriott offers passengers a comfortable and convenient accommodation option. The hotel features 150 guest rooms, a fitness center, and an on-site restaurant.
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- Hilton Cairo CAI Airport: Located just a short shuttle ride from CAI Airport, the Hilton Cairo CAI Airport offers passengers a luxurious and convenient accommodation option. The hotel features 350 guest rooms, a fitness center, and an on-site restaurant.
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- Best Western CAI Airport Hotel: Located just a few minutes from CAI Airport, the Best Western CAI Airport Hotel offers passengers a comfortable and affordable accommodation option. The hotel features 168 guest rooms, a fitness center, and an on-site restaurant.
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- Radisson Hotel CAI Airport: Located just a short shuttle ride from CAI Airport, the Radisson Hotel CAI Airport offers passengers a modern and convenient accommodation option. The hotel features 385 guest rooms, a fitness center, and an on-site restaurant.
Special Assistance at Cairo International Airport (CAI)
Cairo International Airport (CAI) offers special assistance to passengers with disabilities, medical conditions, or other special needs to ensure a comfortable and stress-free travel experience. Some of the special assistance services available at CAI Airport include:-
- Wheelchair Assistance: CAI Airport provides wheelchair assistance to passengers with mobility impairments, ensuring they can move around the airport with ease. Wheelchair assistance can be requested in advance or at the airport.
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- Escort Services: CAI Airport offers escort services to passengers who require assistance navigating the airport, such as those with visual or cognitive impairments. Escort services can be requested in advance or at the airport.
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- Medical Assistance: CAI Airport provides medical assistance to passengers who require it, such as those with medical conditions that require monitoring or treatment during their journey. Medical assistance can be requested in advance or at the airport.
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- Accessible Restrooms: CAI Airport provides accessible restrooms for passengers with disabilities, ensuring they can use the restroom with ease and dignity.
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- Tactile Paving: CAI Airport provides tactile paving to assist passengers with visual impairments in navigating the airport. Tactile paving is a textured surface that can be felt through the soles of shoes or with a cane.
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- Sign Language Interpretation: CAI Airport provides sign language interpretation services to passengers who are deaf or hard of hearing, ensuring they can communicate effectively with airport staff.
Hainan Airlines Lounges and Waiting Areas at Cairo International Airport
As part of its commitment to providing a premium travel experience, Hainan Airlines offers dedicated lounges and comfortable waiting areas for its passengers at the Cairo International Airport (CAI) in Cairo City. Hainan Airlines Business Class Lounge: Hainan Airlines operates a dedicated Business Class Lounge within the airline’s terminal at CAI Airport, Terminal 4.| The Hainan Airlines Business Class Lounge features | Access to the Hainan Airlines Business Class Lounge is available to the following passengers | Hainan Airlines Waiting Areas |
| Spacious and inviting seating areas for passengers to relax Complimentary refreshments, including hot meals, snacks, and beverages Business facilities, such as workstations, high-speed internet, and printing services Shower rooms and other amenities to help passengers freshen up Dedicated customer service representatives to assist with any needs | Hainan Airlines Business Class passengers Hainan Airlines frequent flyers with elite status Passengers holding certain partner airline lounge memberships | Ample seating options for passengers to rest and recharge Access to power outlets and USB charging stations Complimentary Wi-Fi connectivity to allow passengers to stay connected Clear flight information displays and boarding announcements Proximity to the Hainan Airlines check-in counters and departure gates |
FAQs on CAI Airport Terminal Hainan Airlines
Hainan Airlines operates its flights from Terminal 4 at the Cairo International Airport (CAI).
The Hainan Airlines check-in counters are located within Terminal 4 at CAI Airport.
Yes, Hainan Airlines operates a dedicated Business Class Lounge for its premium passengers within Terminal 4 at CAI Airport.
The Hainan Airlines baggage claim area is located within Terminal 4 at CAI Airport, with dedicated baggage carousels for arriving Hainan Airlines passengers.
Yes, there are several hotels located directly on the CAI Airport grounds, as well as others in close proximity to the airport, providing convenient accommodation options for travelers.
Currency exchange services are available at various locations throughout the terminals at CAI Airport, including near the Hainan Airlines check-in and arrival areas.
The Hainan Airlines ticket counters are situated within Terminal 4 at CAI Airport, near the airline’s check-in area.
Yes, Cairo International Airport provides free Wi-Fi connectivity throughout the terminals, including the Hainan Airlines CAI Terminal.
Charging stations and power outlets are available in various locations within the terminals at CAI Airport, including the Hainan Airlines waiting areas and lounges.
It is recommended to arrive at the Hainan Airlines CAI Terminal at least 2 hours before your scheduled departure time to allow for check-in, security screening, and boarding processes.
Yes, you can bring food items through security at CAI Airport, as long as they comply with the Transportation Security Administration (TSA) guidelines for carry-on items.
Yes, CAI Airport offers luggage storage and porter services for passengers who need to temporarily store their belongings.
The Hainan Airlines CAI Terminal address is Oruba Road, Heliopolis, Cairo Governorate, Egypt.
The Hainan Airlines CAI Terminal Phone Number is 20 2 22655000.
CAI Airport offers a wide range of amenities and services, including duty-free shops, restaurants, banking and currency exchange, lounges, and various ground transportation options.
Passengers at the Hainan Airlines CAI Terminal can access various ground transportation options, such as taxis, ride-sharing services, shuttle buses, and public transportation (subway, buses).
Yes, there are several hotels located on the CAI Airport grounds and in the surrounding area, providing convenient accommodation options for Hainan Airlines passengers.
The Hainan Airlines CAI Terminal offers assistance for passengers with disabilities, unaccompanied minors, and those with medical needs. The staff is also multilingual to support passengers requiring language assistance.
Passengers who experience lost or delayed baggage at CAI Airport should report the issue to the Hainan Airlines staff at the terminal, who will initiate the necessary procedures to locate and retrieve the missing items.
Passengers can contact the Hainan Airlines CAI Terminal by calling the dedicated phone number at 20 2 22655000 or by reaching out
