Garuda Indonesia, the national airline of Indonesia, proudly offers its services at the Ixtapa-Zihuatanejo International Airport (ZIH) in Ixtapa City. As a leading carrier in the Southeast Asian region, the Garuda Indonesia ZIH Terminal provides a seamless travel experience for passengers flying to and from Indonesia and beyond.
Garuda Indonesia ZIH Terminal - Ixtapa-Zihuatanejo International Airport
Garuda Indonesia operates from Terminal 4 at ZIH Airport. Terminal 4, also known as the International Air Terminal, is one of the busiest and most modern terminals at ZIH, hosting a wide range of international airlines.

What is the Garuda Indonesia ZIH Terminal Address and Location Map?

The Garuda Indonesia ZIH Terminal is located at

40880 Zihuatanejo, Gro., Mexico

By providing the specific address and a link to the terminal map, passengers can easily locate the Garuda Indonesia counter at the ZIH Terminal 4 and ensure a smooth and efficient check-in process for their flights.

Garuda Indonesia ZIH Terminal Map

To locate the terminal on a map, you can refer to the official ZIH Airport Terminal Map available on the ZIH Airport website. The map provides a detailed layout of Terminal 4, including the location of check-in counters, security screening areas, and boarding gates.By using the map, passengers can easily navigate the terminal and locate their departure gate. Alternatively, passengers can also use the airport’s information kiosks or ask airport staff for assistance in locating their gate.

How to Contact Garuda Indonesia Terminal ZIH?

To contact Garuda Indonesia Terminal ZIH, passengers can use the following methods:
Airport NameIxtapa-Zihuatanejo International Airport
Ixtapa-Zihuatanejo International Airport Address40880 Zihuatanejo, Gro., Mexico
Ixtapa-Zihuatanejo International Airport Phone Number+1-877-445-3112 /  52 755 554 2494
Garuda Indonesia Contact Number00 62 21 23519999
Ixtapa-Zihuatanejo International Airport CodeZIH
Garuda Indonesia Ticket Counter Hours24/7
TypeInternational
Garuda Indonesia ZIH TerminalsTerminal 4
Garuda Indonesia Official Websitehttps://www.garuda-indonesia.com/
Official YouTubehttps://www.youtube.com/user/GarudaIndonesia1949
Official Twitterhttps://twitter.com/IndonesiaGaruda
Official Facebookhttps://www.facebook.com/GarudaIndonesiaPH
Official Instagramhttps://www.instagram.com/garuda.indonesia
Passengers are advised to contact Garuda Indonesia as soon as possible if they have any questions or concerns regarding their flight, such as flight status, baggage allowance, or special assistance needs. By contacting Garuda Indonesia directly, passengers can ensure a smooth and stress-free travel experience from ZIH Airport.

ZIH Garuda Indonesia Terminal Departure

The Garuda Indonesia flights depart from the ZIH Terminal 4, which is also known as the International Arrivals Building. This terminal is dedicated to international flights, ensuring a smooth and efficient departure process for passengers.Terminal 4 at ZIH Airport is home to several international airlines, including Garuda Indonesia. The terminal features modern amenities and facilities to cater to the needs of international travelers, such as:
    • Check-in counters and kiosks
    • Immigration and customs clearance
    • Security checkpoints
    • Duty-free shops and restaurants
    • Lounges and other passenger amenities
Passengers traveling with Garuda Indonesia can easily navigate the ZIH Terminal 4 and locate the airline’s check-in counters and gates. The terminal’s layout and signage are designed to provide a seamless and hassle-free experience for departing passengers. By operating from the dedicated ZIH Terminal 4, Garuda Indonesia ensures that its passengers can enjoy a smooth and efficient departure process, allowing them to start their journey to Indonesia and beyond with ease.

Garuda Indonesia ZIH Terminal Arrivals

Garuda Indonesia’s international flights from Indonesia and other destinations arrive at the ZIH Terminal 4, which is also known as the International Arrivals Building. When arriving at ZIH Airport, Garuda Indonesia passengers will disembark their flights at the Terminal 4 gates and proceed to the following areas:
    • Immigration and Customs Clearance: After disembarking, passengers will go through the immigration and customs clearance process at the dedicated counters within ZIH Garuda Indonesia Terminal. This is where passengers will have their passports and travel documents checked and cleared by the U.S. authorities.
    • Baggage Claim: Once through immigration and customs, passengers can proceed to the baggage claim area to collect their checked luggage. Garuda Indonesia’s baggage claim belts are located within the Terminal 4 facilities.
    • Arrivals Hall: The ZIH Garuda Indonesia Terminal arrivals hall is where passengers can meet their meeters and greeters, access ground transportation options, and exit the airport.
By arriving at the dedicated ZIH Terminal 4, ZIH Garuda Indonesia Terminal passengers can enjoy a seamless and efficient arrival process at the airport, making their journey to the Mexico a smooth and hassle-free experience.
Garuda Indonesia ZIH Terminal - Ixtapa-Zihuatanejo International Airport

Queries Handled by Garuda Indonesia ZIH Terminal

The Garuda Indonesia ZIH Terminal is equipped to handle a wide range of queries and issues that passengers may have before or after their flight. Some of the queries that the ZIH Garuda Indonesia Terminal can assist with include:
    • Flight status: Garuda Indonesia Terminal ZIH Passengers can inquire about the status of their flight, including any delays or cancellations.
    • Baggage allowance: Garuda Indonesia Terminal ZIH Passengers can confirm their baggage allowance and any additional fees for excess baggage.
    • Seat selection: Garuda Indonesia Terminal ZIH Passengers can request a specific seat or change their seat assignment.
    • Special assistance: Garuda Indonesia Terminal ZIH Passengers can request special assistance, such as wheelchair services or special meals, for their flight.
    • Ticketing issues: Garuda Indonesia Terminal ZIH Passengers can resolve any issues related to their ticket, such as changes or cancellations.
    • Lost and found: Garuda Indonesia Terminal ZIH Passengers can report any lost or found items at the terminal.
    • Airport facilities: Garuda Indonesia Terminal ZIH Passengers can inquire about the facilities available at the terminal, such as restaurants, shops, and lounges.
The Garuda Indonesia ZIH Terminal staff is committed to providing exceptional customer service and ensuring that passengers have a smooth and stress-free travel experience. Passengers are encouraged to contact the terminal staff for any queries or issues they may have before or after their flight.

Garuda Indonesia Facilities and Services Available at Ixtapa-Zihuatanejo International Airport

Garuda Indonesia offers a range of facilities and services at Ixtapa-Zihuatanejo International Airport (ZIH) to ensure that passengers have a comfortable and convenient travel experience. Some of the facilities and services available at ZIH Airport for Garuda Indonesia passengers include:
    • Check-in counters: Garuda Indonesia Terminal ZIH has dedicated check-in counters located in Terminal 4 of ZIH Airport. Passengers can check-in for their flight, confirm their travel details, and drop off their baggage at these counters.
    • In-flight entertainment: Garuda Indonesia Terminal ZIH offers a wide range of in-flight entertainment options, including movies, TV shows, music, and games. Passengers can enjoy these entertainment options on their personal device or on the in-flight entertainment system.
    • Baggage services: Garuda Indonesia Terminal ZIH offers baggage services, including baggage handling, storage, and delivery. Passengers can also purchase additional baggage allowance if needed.
By offering these facilities and services, Garuda Indonesia aims to provide passengers with a seamless and enjoyable travel experience at ZIH Airport.

Why Must You Choose Garuda Indonesia ZIH Terminal?

Choosing Garuda Indonesia Terminal ZIH for your travel needs offers several benefits, including:
    • Convenient location: ZIH Airport is a major international airport located in Ixtapa City, offering easy access to various destinations around the world.
    • Dedicated check-in counters: Garuda Indonesia Terminal ZIH has dedicated check-in counters located in Terminal 4 of ZIH Airport, making the check-in process smooth and hassle-free.
    • Comfortable lounges: Garuda Indonesia Terminal ZIH operates a lounge at ZIH Airport, known as the Garuda Indonesia Executive Lounge. The lounge offers a range of amenities, including comfortable seating, complimentary food and beverages, free Wi-Fi, and shower facilities.
    • In-flight entertainment: Garuda Indonesia Terminal ZIH offers a wide range of in-flight entertainment options, including movies, TV shows, music, and games. Passengers can enjoy these entertainment options on their personal device or on the in-flight entertainment system.
    • Special assistance: Garuda Indonesia Terminal ZIH provides special assistance to passengers with disabilities or special needs. This includes wheelchair services, assistance with boarding and disembarking, and special meals.
    • Baggage services: Garuda Indonesia Terminal ZIH offers baggage services, including baggage handling, storage, and delivery. Passengers can also purchase additional baggage allowance if needed.
By leveraging the dedicated facilities and services at the Garuda Indonesia ZIH Terminal, travelers can enjoy a hassle-free and enjoyable journey, making it the preferred choice for flights to and from Indonesia.

Parking and Transportation at Ixtapa-Zihuatanejo International Airport

Parking and Transportation Options at ZIH AirportFor passengers traveling through the Garuda Indonesia ZIH Terminal, there are several parking and transportation options available at the Ixtapa-Zihuatanejo International Airport:Parking:ZIH Airport offers various parking facilities for travelers, including:
Short-Term ParkingLong-Term ParkingValet Parking
Located in the central terminal area, these lots are convenient for quick drop-offs and pick-ups. Rates start at $6 per hour, with a daily maximum of $40.Situated further from the terminals, these lots are suitable for longer stays. Rates range from $18 to $33 per day, depending on the lot.Valet parking service is available for a more convenient option. Rates start at $50 per day.
Passengers can reserve parking spots in advance through the ZIH Airport website or mobile app to secure their spot and ensure availability.Transportation:ZIH Airport offers a range of transportation options for travelers, including:
TaxisTaxi stands are located outside each terminal, providing easy access to taxis. Fares are metered, and the average cost from ZIH to Manhattan is around $52-$75.
Rideshare (Uber, Lyft)Rideshare services are available, with designated pickup and drop-off areas. Fares vary based on the service and demand.
Shuttle BusesFree shuttle buses connect the terminals, parking lots, and other airport facilities. Passengers can use these shuttles to reach their desired locations within the airport.
Public TransportationThe AirTrain ZIH connects the airport terminals to the subway and regional rail systems. Passengers can take the AirTrain to access the subway (Line 7) or the Long Island Rail Road (LIRR).
By providing these comprehensive parking and transportation options, ZIH Airport ensures that Garuda Indonesia passengers can easily access the terminal and reach their final destinations with convenience.

Nearby Hotels and Accommodation at Ixtapa-Zihuatanejo International Airport

Ixtapa-Zihuatanejo International Airport (ZIH) is located near several hotels and accommodations, making it easy for passengers to find a place to stay before or after their flight. Here are some of the nearby hotels and accommodations:
    • TWA Hotel: Located at ZIH Airport, the TWA Hotel is a retro-themed hotel that offers comfortable rooms, an infinity pool, and a rooftop observation deck.
    • Hilton Ixtapa ZIH Airport: Located less than a mile from ZIH Airport, the Hilton offers comfortable rooms, a fitness center, and a pool.
    • Courtyard by Marriott Ixtapa ZIH Airport: Located just a few minutes from ZIH Airport, the Courtyard offers comfortable rooms, a fitness center, and free airport shuttle service.
    • Crowne Plaza ZIH Airport Ixtapa: Located less than a mile from ZIH Airport, the Crowne Plaza offers comfortable rooms, a fitness center, and a restaurant.
    • Hampton Inn NY-ZIH: Located just a few minutes from ZIH Airport, the Hampton Inn offers comfortable rooms, free breakfast, and free airport shuttle service.
These are just a few of the many hotels and accommodations available near ZIH Airport. Passengers can choose the one that best suits their needs and budget.

Special Assistance at Ixtapa-Zihuatanejo International Airport (ZIH)

Ixtapa-Zihuatanejo International Airport (ZIH) offers special assistance to passengers with disabilities or special needs. The following services are available:
    • Wheelchair assistance: ZIH Airport provides wheelchair assistance to passengers with mobility impairments. Passengers can request wheelchair assistance at the time of booking or at the airport.
    • Accessible restrooms: ZIH Airport has accessible restrooms located throughout the airport.
    • Service animals: ZIH Airport allows service animals to accompany passengers with disabilities.
    • Visual paging: ZIH Airport provides visual paging for passengers with hearing impairments.
    • TDD/TTY: ZIH Airport has TDD/TTY phones available for passengers with hearing or speech impairments.
    • Accessible parking: ZIH Airport has designated accessible parking spaces available for passengers with disabilities.
    • Medical services: ZIH Airport has medical services available for passengers who require medical attention.
By offering these specialized services and accommodations, Garuda Indonesia and the ZIH Airport strive to create an inclusive and accessible environment for all travelers passing through the terminal.

Garuda Indonesia Lounges and Waiting Areas at Ixtapa-Zihuatanejo International Airport

As part of its commitment to providing a premium travel experience, Garuda Indonesia offers dedicated lounge facilities and comfortable waiting areas for its passengers at the Ixtapa-Zihuatanejo International Airport (ZIH) Terminal 4.
Garuda Indonesia Lounge at ZIH Terminal 4Waiting Areas at ZIH Terminal 4
Garuda Indonesia operates a business class lounge at the ZIH Terminal 4 for eligible passengers. The lounge is located within the terminal, providing easy access for Garuda Indonesia travelers. The lounge offers a range of amenities, including: Comfortable seating and relaxation areas Complimentary refreshments and light meals High-speed Wi-Fi internet access Business center facilities with computers and printing services Shower rooms for passengers to freshen up The lounge provides a quiet and exclusive space for Garuda Indonesia’s premium passengers to unwind before their flights.In addition to the Garuda Indonesia Lounge, the ZIH Terminal 4 offers various waiting areas and seating options for all passengers. These areas are equipped with comfortable seating, power outlets, and access to basic amenities. Passengers can find these waiting areas throughout the terminal, near the check-in counters, gates, and other key locations. The terminal also features designated quiet zones and family-friendly areas to cater to the diverse needs of travelers.
By providing these dedicated lounge facilities and comfortable waiting areas, Garuda Indonesia ensures that its passengers can enjoy a seamless and enjoyable travel experience at the Ixtapa-Zihuatanejo International Airport.

FAQs on ZIH Airport Terminal Garuda Indonesia

What terminal does Garuda Indonesia fly out of at ZIH Airport?

Garuda Indonesia operates out of Terminal 4 at Ixtapa-Zihuatanejo International Airport (ZIH).

Where is the Garuda Indonesia check-in counter located at Ixtapa-Zihuatanejo International Airport (ZIH)?

The Garuda Indonesia check-in counter is located in Terminal 4 at ZIH Airport.

Does Ixtapa-Zihuatanejo International Airport have a Garuda Indonesia lounge?

Yes, Garuda Indonesia operates a lounge at ZIH Airport. The lounge is located in Terminal 4.

Where can I find the Garuda Indonesia baggage claim area at Ixtapa-Zihuatanejo International Airport?

Where can I find the Garuda Indonesia baggage claim area at Ixtapa-Zihuatanejo International Airport?

Does Ixtapa-Zihuatanejo International Airport (ZIH) have a hotel?

Yes, there are several hotels located near ZIH Airport, including the TWA Hotel, which is located at the airport.

Where can I exchange currency at ZIH Airport?

Currency exchange services are available at several locations throughout ZIH Airport, including in the arrivals area of Terminal 4.

Where can I find the Garuda Indonesia ticket counter at ZIH Airport?

The Garuda Indonesia ticket counter is located in Terminal 4 at ZIH Airport.

Does Ixtapa-Zihuatanejo International Airport have Wi-Fi?

Yes, ZIH Airport offers free Wi-Fi throughout the airport.

Where can I find a charging station at ZIH Airport?

Charging stations are available throughout ZIH Airport, including in the waiting areas and lounges.

How early should I arrive at ZIH Airport for a Garuda Indonesia flight?

Passengers are advised to arrive at least 3 hours before their scheduled departure time for international flights.

Can I bring food through security at ZIH Airport?

Passengers can bring food through security at ZIH Airport, but it must be in a clear plastic bag and comply with TSA guidelines.

Can I store my luggage at ZIH Airport?

Yes, luggage storage services are available at ZIH Airport.

What is the address of the Garuda Indonesia ZIH Terminal?

The address of the Garuda Indonesia ZIH Terminal is 40880 Zihuatanejo, Gro., Mexico.

What is the phone number for the Garuda Indonesia ZIH Terminal?

The phone number for the Garuda Indonesia ZIH Terminal is 52 755 554 2494.

What amenities and services are available at the Ixtapa-Zihuatanejo International Airport (ZIH)?

ZIH Airport offers a range of amenities and services, including dining and shopping options, lounges, charging stations, free Wi-Fi, and special assistance for passengers with disabilities.

What ground transportation options are available at the Garuda Indonesia ZIH Terminal?

Ground transportation options at ZIH Airport include taxis, ride-sharing services, public transportation, and car rentals.

Are there any nearby hotels or accommodations for Garuda Indonesia passengers at Ixtapa-Zihuatanejo International Airport?

Yes, there are several nearby hotels and accommodations for Garuda Indonesia passengers at ZIH Airport, including the TWA Hotel, which is located at the airport.

What special assistance is available at the Garuda Indonesia ZIH Terminal?

Special assistance is available at ZIH Airport for passengers with disabilities, including wheelchair assistance, visual paging, TDD/TTY, and medical services.

What is the process for handling lost or delayed baggage at the Ixtapa-Zihuatanejo International Airport?

If your baggage is lost or delayed, you can file a report with the airline at the baggage claim area. The airline will then work to locate your baggage and deliver it to you as soon as possible.

How can I contact the Garuda Indonesia ZIH Terminal for further assistance?

You can contact the Garuda Indonesia ZIH Terminal by phone number 52 755 554 2494.

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