Garuda Indonesia, the national airline of Indonesia, proudly offers its services at the José Martí International Airport (HAV) in Havana City. As a leading carrier in the Southeast Asian region, the Garuda Indonesia HAV Terminal provides a seamless travel experience for passengers flying to and from Indonesia and beyond.
Garuda Indonesia HAV Terminal - José Martí International Airport
Garuda Indonesia operates from Terminal 4 at HAV Airport. Terminal 4, also known as the International Air Terminal, is one of the busiest and most modern terminals at HAV, hosting a wide range of international airlines.

What is the Garuda Indonesia HAV Terminal Address and Location Map?

The Garuda Indonesia HAV Terminal is located at

Avenida Van Troy y Final, Rancho Boyeros, Havana, Cuba

By providing the specific address and a link to the terminal map, passengers can easily locate the Garuda Indonesia counter at the HAV Terminal 4 and ensure a smooth and efficient check-in process for their flights.

Garuda Indonesia HAV Terminal Map

To locate the terminal on a map, you can refer to the official HAV Airport Terminal Map available on the HAV Airport website. The map provides a detailed layout of Terminal 4, including the location of check-in counters, security screening areas, and boarding gates.By using the map, passengers can easily navigate the terminal and locate their departure gate. Alternatively, passengers can also use the airport’s information kiosks or ask airport staff for assistance in locating their gate.

How to Contact Garuda Indonesia Terminal HAV?

To contact Garuda Indonesia Terminal HAV, passengers can use the following methods:
Airport NameJosé Martí International Airport
José Martí International Airport AddressAvenida Van Troy y Final, Rancho Boyeros, Havana, Cuba
José Martí International Airport Phone Number+1-877-445-3112 /  53 7 2664644
Garuda Indonesia Contact Number00 62 21 23519999
José Martí International Airport CodeHAV
Garuda Indonesia Ticket Counter Hours24/7
TypeInternational
Garuda Indonesia HAV TerminalsTerminal 4
Garuda Indonesia Official Websitehttps://www.garuda-indonesia.com/
Official YouTubehttps://www.youtube.com/user/GarudaIndonesia1949
Official Twitterhttps://twitter.com/IndonesiaGaruda
Official Facebookhttps://www.facebook.com/GarudaIndonesiaPH
Official Instagramhttps://www.instagram.com/garuda.indonesia
Passengers are advised to contact Garuda Indonesia as soon as possible if they have any questions or concerns regarding their flight, such as flight status, baggage allowance, or special assistance needs. By contacting Garuda Indonesia directly, passengers can ensure a smooth and stress-free travel experience from HAV Airport.

HAV Garuda Indonesia Terminal Departure

The Garuda Indonesia flights depart from the HAV Terminal 4, which is also known as the International Arrivals Building. This terminal is dedicated to international flights, ensuring a smooth and efficient departure process for passengers.Terminal 4 at HAV Airport is home to several international airlines, including Garuda Indonesia. The terminal features modern amenities and facilities to cater to the needs of international travelers, such as:
    • Check-in counters and kiosks
    • Immigration and customs clearance
    • Security checkpoints
    • Duty-free shops and restaurants
    • Lounges and other passenger amenities
Passengers traveling with Garuda Indonesia can easily navigate the HAV Terminal 4 and locate the airline’s check-in counters and gates. The terminal’s layout and signage are designed to provide a seamless and hassle-free experience for departing passengers. By operating from the dedicated HAV Terminal 4, Garuda Indonesia ensures that its passengers can enjoy a smooth and efficient departure process, allowing them to start their journey to Indonesia and beyond with ease.

Garuda Indonesia HAV Terminal Arrivals

Garuda Indonesia’s international flights from Indonesia and other destinations arrive at the HAV Terminal 4, which is also known as the International Arrivals Building. When arriving at HAV Airport, Garuda Indonesia passengers will disembark their flights at the Terminal 4 gates and proceed to the following areas:
    • Immigration and Customs Clearance: After disembarking, passengers will go through the immigration and customs clearance process at the dedicated counters within HAV Garuda Indonesia Terminal. This is where passengers will have their passports and travel documents checked and cleared by the U.S. authorities.
    • Baggage Claim: Once through immigration and customs, passengers can proceed to the baggage claim area to collect their checked luggage. Garuda Indonesia’s baggage claim belts are located within the Terminal 4 facilities.
    • Arrivals Hall: The HAV Garuda Indonesia Terminal arrivals hall is where passengers can meet their meeters and greeters, access ground transportation options, and exit the airport.
By arriving at the dedicated HAV Terminal 4, HAV Garuda Indonesia Terminal passengers can enjoy a seamless and efficient arrival process at the airport, making their journey to the Cuba a smooth and hassle-free experience.
Garuda Indonesia HAV Terminal - José Martí International Airport

Queries Handled by Garuda Indonesia HAV Terminal

The Garuda Indonesia HAV Terminal is equipped to handle a wide range of queries and issues that passengers may have before or after their flight. Some of the queries that the HAV Garuda Indonesia Terminal can assist with include:
    • Flight status: Garuda Indonesia Terminal HAV Passengers can inquire about the status of their flight, including any delays or cancellations.
    • Baggage allowance: Garuda Indonesia Terminal HAV Passengers can confirm their baggage allowance and any additional fees for excess baggage.
    • Seat selection: Garuda Indonesia Terminal HAV Passengers can request a specific seat or change their seat assignment.
    • Special assistance: Garuda Indonesia Terminal HAV Passengers can request special assistance, such as wheelchair services or special meals, for their flight.
    • Ticketing issues: Garuda Indonesia Terminal HAV Passengers can resolve any issues related to their ticket, such as changes or cancellations.
    • Lost and found: Garuda Indonesia Terminal HAV Passengers can report any lost or found items at the terminal.
    • Airport facilities: Garuda Indonesia Terminal HAV Passengers can inquire about the facilities available at the terminal, such as restaurants, shops, and lounges.
The Garuda Indonesia HAV Terminal staff is committed to providing exceptional customer service and ensuring that passengers have a smooth and stress-free travel experience. Passengers are encouraged to contact the terminal staff for any queries or issues they may have before or after their flight.

Garuda Indonesia Facilities and Services Available at José Martí International Airport

Garuda Indonesia offers a range of facilities and services at José Martí International Airport (HAV) to ensure that passengers have a comfortable and convenient travel experience. Some of the facilities and services available at HAV Airport for Garuda Indonesia passengers include:
    • Check-in counters: Garuda Indonesia Terminal HAV has dedicated check-in counters located in Terminal 4 of HAV Airport. Passengers can check-in for their flight, confirm their travel details, and drop off their baggage at these counters.
    • In-flight entertainment: Garuda Indonesia Terminal HAV offers a wide range of in-flight entertainment options, including movies, TV shows, music, and games. Passengers can enjoy these entertainment options on their personal device or on the in-flight entertainment system.
    • Baggage services: Garuda Indonesia Terminal HAV offers baggage services, including baggage handling, storage, and delivery. Passengers can also purchase additional baggage allowance if needed.
By offering these facilities and services, Garuda Indonesia aims to provide passengers with a seamless and enjoyable travel experience at HAV Airport.

Why Must You Choose Garuda Indonesia HAV Terminal?

Choosing Garuda Indonesia Terminal HAV for your travel needs offers several benefits, including:
    • Convenient location: HAV Airport is a major international airport located in Havana City, offering easy access to various destinations around the world.
    • Dedicated check-in counters: Garuda Indonesia Terminal HAV has dedicated check-in counters located in Terminal 4 of HAV Airport, making the check-in process smooth and hassle-free.
    • Comfortable lounges: Garuda Indonesia Terminal HAV operates a lounge at HAV Airport, known as the Garuda Indonesia Executive Lounge. The lounge offers a range of amenities, including comfortable seating, complimentary food and beverages, free Wi-Fi, and shower facilities.
    • In-flight entertainment: Garuda Indonesia Terminal HAV offers a wide range of in-flight entertainment options, including movies, TV shows, music, and games. Passengers can enjoy these entertainment options on their personal device or on the in-flight entertainment system.
    • Special assistance: Garuda Indonesia Terminal HAV provides special assistance to passengers with disabilities or special needs. This includes wheelchair services, assistance with boarding and disembarking, and special meals.
    • Baggage services: Garuda Indonesia Terminal HAV offers baggage services, including baggage handling, storage, and delivery. Passengers can also purchase additional baggage allowance if needed.
By leveraging the dedicated facilities and services at the Garuda Indonesia HAV Terminal, travelers can enjoy a hassle-free and enjoyable journey, making it the preferred choice for flights to and from Indonesia.

Parking and Transportation at José Martí International Airport

Parking and Transportation Options at HAV AirportFor passengers traveling through the Garuda Indonesia HAV Terminal, there are several parking and transportation options available at the José Martí International Airport:Parking:HAV Airport offers various parking facilities for travelers, including:
Short-Term ParkingLong-Term ParkingValet Parking
Located in the central terminal area, these lots are convenient for quick drop-offs and pick-ups. Rates start at $6 per hour, with a daily maximum of $40.Situated further from the terminals, these lots are suitable for longer stays. Rates range from $18 to $33 per day, depending on the lot.Valet parking service is available for a more convenient option. Rates start at $50 per day.
Passengers can reserve parking spots in advance through the HAV Airport website or mobile app to secure their spot and ensure availability.Transportation:HAV Airport offers a range of transportation options for travelers, including:
TaxisTaxi stands are located outside each terminal, providing easy access to taxis. Fares are metered, and the average cost from HAV to Manhattan is around $52-$75.
Rideshare (Uber, Lyft)Rideshare services are available, with designated pickup and drop-off areas. Fares vary based on the service and demand.
Shuttle BusesFree shuttle buses connect the terminals, parking lots, and other airport facilities. Passengers can use these shuttles to reach their desired locations within the airport.
Public TransportationThe AirTrain HAV connects the airport terminals to the subway and regional rail systems. Passengers can take the AirTrain to access the subway (Line 7) or the Long Island Rail Road (LIRR).
By providing these comprehensive parking and transportation options, HAV Airport ensures that Garuda Indonesia passengers can easily access the terminal and reach their final destinations with convenience.

Nearby Hotels and Accommodation at José Martí International Airport

José Martí International Airport (HAV) is located near several hotels and accommodations, making it easy for passengers to find a place to stay before or after their flight. Here are some of the nearby hotels and accommodations:
    • TWA Hotel: Located at HAV Airport, the TWA Hotel is a retro-themed hotel that offers comfortable rooms, an infinity pool, and a rooftop observation deck.
    • Hilton Havana HAV Airport: Located less than a mile from HAV Airport, the Hilton offers comfortable rooms, a fitness center, and a pool.
    • Courtyard by Marriott Havana HAV Airport: Located just a few minutes from HAV Airport, the Courtyard offers comfortable rooms, a fitness center, and free airport shuttle service.
    • Crowne Plaza HAV Airport Havana: Located less than a mile from HAV Airport, the Crowne Plaza offers comfortable rooms, a fitness center, and a restaurant.
    • Hampton Inn NY-HAV: Located just a few minutes from HAV Airport, the Hampton Inn offers comfortable rooms, free breakfast, and free airport shuttle service.
These are just a few of the many hotels and accommodations available near HAV Airport. Passengers can choose the one that best suits their needs and budget.

Special Assistance at José Martí International Airport (HAV)

José Martí International Airport (HAV) offers special assistance to passengers with disabilities or special needs. The following services are available:
    • Wheelchair assistance: HAV Airport provides wheelchair assistance to passengers with mobility impairments. Passengers can request wheelchair assistance at the time of booking or at the airport.
    • Accessible restrooms: HAV Airport has accessible restrooms located throughout the airport.
    • Service animals: HAV Airport allows service animals to accompany passengers with disabilities.
    • Visual paging: HAV Airport provides visual paging for passengers with hearing impairments.
    • TDD/TTY: HAV Airport has TDD/TTY phones available for passengers with hearing or speech impairments.
    • Accessible parking: HAV Airport has designated accessible parking spaces available for passengers with disabilities.
    • Medical services: HAV Airport has medical services available for passengers who require medical attention.
By offering these specialized services and accommodations, Garuda Indonesia and the HAV Airport strive to create an inclusive and accessible environment for all travelers passing through the terminal.

Garuda Indonesia Lounges and Waiting Areas at José Martí International Airport

As part of its commitment to providing a premium travel experience, Garuda Indonesia offers dedicated lounge facilities and comfortable waiting areas for its passengers at the José Martí International Airport (HAV) Terminal 4.
Garuda Indonesia Lounge at HAV Terminal 4Waiting Areas at HAV Terminal 4
Garuda Indonesia operates a business class lounge at the HAV Terminal 4 for eligible passengers. The lounge is located within the terminal, providing easy access for Garuda Indonesia travelers. The lounge offers a range of amenities, including: Comfortable seating and relaxation areas Complimentary refreshments and light meals High-speed Wi-Fi internet access Business center facilities with computers and printing services Shower rooms for passengers to freshen up The lounge provides a quiet and exclusive space for Garuda Indonesia’s premium passengers to unwind before their flights.In addition to the Garuda Indonesia Lounge, the HAV Terminal 4 offers various waiting areas and seating options for all passengers. These areas are equipped with comfortable seating, power outlets, and access to basic amenities. Passengers can find these waiting areas throughout the terminal, near the check-in counters, gates, and other key locations. The terminal also features designated quiet zones and family-friendly areas to cater to the diverse needs of travelers.
By providing these dedicated lounge facilities and comfortable waiting areas, Garuda Indonesia ensures that its passengers can enjoy a seamless and enjoyable travel experience at the José Martí International Airport.

FAQs on HAV Airport Terminal Garuda Indonesia

What terminal does Garuda Indonesia fly out of at HAV Airport?

Garuda Indonesia operates out of Terminal 4 at José Martí International Airport (HAV).

Where is the Garuda Indonesia check-in counter located at José Martí International Airport (HAV)?

The Garuda Indonesia check-in counter is located in Terminal 4 at HAV Airport.

Does José Martí International Airport have a Garuda Indonesia lounge?

Yes, Garuda Indonesia operates a lounge at HAV Airport. The lounge is located in Terminal 4.

Where can I find the Garuda Indonesia baggage claim area at José Martí International Airport?

Where can I find the Garuda Indonesia baggage claim area at José Martí International Airport?

Does José Martí International Airport (HAV) have a hotel?

Yes, there are several hotels located near HAV Airport, including the TWA Hotel, which is located at the airport.

Where can I exchange currency at HAV Airport?

Currency exchange services are available at several locations throughout HAV Airport, including in the arrivals area of Terminal 4.

Where can I find the Garuda Indonesia ticket counter at HAV Airport?

The Garuda Indonesia ticket counter is located in Terminal 4 at HAV Airport.

Does José Martí International Airport have Wi-Fi?

Yes, HAV Airport offers free Wi-Fi throughout the airport.

Where can I find a charging station at HAV Airport?

Charging stations are available throughout HAV Airport, including in the waiting areas and lounges.

How early should I arrive at HAV Airport for a Garuda Indonesia flight?

Passengers are advised to arrive at least 3 hours before their scheduled departure time for international flights.

Can I bring food through security at HAV Airport?

Passengers can bring food through security at HAV Airport, but it must be in a clear plastic bag and comply with TSA guidelines.

Can I store my luggage at HAV Airport?

Yes, luggage storage services are available at HAV Airport.

What is the address of the Garuda Indonesia HAV Terminal?

The address of the Garuda Indonesia HAV Terminal is Avenida Van Troy y Final, Rancho Boyeros, Havana, Cuba.

What is the phone number for the Garuda Indonesia HAV Terminal?

The phone number for the Garuda Indonesia HAV Terminal is 53 7 2664644.

What amenities and services are available at the José Martí International Airport (HAV)?

HAV Airport offers a range of amenities and services, including dining and shopping options, lounges, charging stations, free Wi-Fi, and special assistance for passengers with disabilities.

What ground transportation options are available at the Garuda Indonesia HAV Terminal?

Ground transportation options at HAV Airport include taxis, ride-sharing services, public transportation, and car rentals.

Are there any nearby hotels or accommodations for Garuda Indonesia passengers at José Martí International Airport?

Yes, there are several nearby hotels and accommodations for Garuda Indonesia passengers at HAV Airport, including the TWA Hotel, which is located at the airport.

What special assistance is available at the Garuda Indonesia HAV Terminal?

Special assistance is available at HAV Airport for passengers with disabilities, including wheelchair assistance, visual paging, TDD/TTY, and medical services.

What is the process for handling lost or delayed baggage at the José Martí International Airport?

If your baggage is lost or delayed, you can file a report with the airline at the baggage claim area. The airline will then work to locate your baggage and deliver it to you as soon as possible.

How can I contact the Garuda Indonesia HAV Terminal for further assistance?

You can contact the Garuda Indonesia HAV Terminal by phone number 53 7 2664644.

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