As a leading low-cost airline, flyDubai has established a strong presence at the São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) in São Paulo City. The flyDubai GRU Terminal serves as a vital gateway for travelers seeking to explore the Middle East and beyond.
flyDubai GRU Terminal - São Paulo/Guarulhos–Governador André Franco Montoro International Airport
flyDubai operates from Terminal 4 at GRU International Airport. Terminal 4, also known as T5, is a modern facility that offers a wide range of amenities for travelers, including shopping, dining, and relaxation areas.

What is the flyDubai GRU Terminal Address and Location Map?

The flyDubai GRU Terminal address is located at:

Rod. Hélio Smidt, s/n – Cumbica, Guarulhos – SP, Brazil

flyDubai GRU Terminal Location Map

The terminal map can be accessed on the GRU Airport website, and it offers a comprehensive overview of the different facilities, amenities, and services available within Terminal 4, including the areas dedicated to flyDubai operations. By referring to the flyDubai GRU Terminal map, travelers can easily navigate the terminal and locate the check-in counters, departure gates, and other relevant areas to ensure a smooth and efficient travel experience when flying with flyDubai from GRU Airport.

How to Contact flyDubai Terminal GRU?

To contact flyDubai Terminal at GRU International Airport, you can use the following methods:
Airport Name São Paulo/Guarulhos–Governador André Franco Montoro International Airport
São Paulo/Guarulhos–Governador André Franco Montoro International Airport Address Rod. Hélio Smidt, s/n – Cumbica, Guarulhos – SP, Brazil
São Paulo/Guarulhos–Governador André Franco Montoro International Airport Phone Number +1-877-777-6741 /  55 11 2445-2945
flyDubai Contact Number +971 600 54 44 45
São Paulo/Guarulhos–Governador André Franco Montoro International Airport Code GRU
flyDubai Ticket Counter Hours 24/7
Type International
flyDubai GRU Terminals Terminal 4
flyDubai Official Website https://www.flydubai.com/en-in/
Official YouTube https://www.youtube.com/user/theflydubaichannel
Official Twitter https://twitter.com/flydubai
Official Facebook https://www.facebook.com/flydubai/
Official Instagram https://www.instagram.com/flydubai/
By utilizing these contact options, travelers can reach the flyDubai team at the GRU Terminal and receive the necessary assistance, whether it’s for flight information, booking modifications, or any other inquiries related to their travel experience.
flyDubai GRU Terminal - São Paulo/Guarulhos–Governador André Franco Montoro International Airport

Queries Handled by flyDubai GRU Terminal

The flyDubai GRU Terminal is equipped to handle various queries related to flyDubai flights, including:
    • Flight information: You can inquire about flight schedules, delays, cancellations, or any other changes related to your flyDubai flight.
    • Check-in: The flyDubai Terminal GRU staff can assist you with checking in for your flight, including baggage drop-off and issuing boarding passes.
    • Baggage: You can seek assistance with baggage-related queries, such as baggage allowance, excess baggage fees, lost or damaged baggage, and baggage claim.
    • Visa and travel documents: If you have questions about visa requirements, travel documents, or other travel-related regulations, the flyDubai Terminal GRU staff can provide guidance.
    • In-flight services: You can inquire about in-flight amenities, meals, and entertainment options on flyDubai flights.
    • Connecting flights: If you have a connecting flight, the terminal staff can provide information on transfer procedures, including baggage transfer, transit visas, and boarding procedures for your connecting flight.
The flyDubai Terminal GRU staff is trained to handle these various queries and provide efficient and personalized assistance to ensure a smooth travel experience for all passengers. Travelers can contact the terminal’s customer service team through the provided phone number, email, or by visiting the airport’s information desks. By addressing these queries effectively, the flyDubai Terminal GRU aims to cater to the diverse needs of its passengers and deliver exceptional customer service.

flyDubai Facilities and Services Available at São Paulo/Guarulhos–Governador André Franco Montoro International Airport

flyDubai Terminal GRU offers various facilities and services at São Paulo/Guarulhos–Governador André Franco Montoro International Airport to ensure a comfortable and convenient travel experience for its passengers. Some of these facilities and services include:
    • Check-in counters: GRU flyDubai Terminal provides check-in counters at Terminal 4 for passengers to check-in, drop off their baggage, and receive their boarding passes.
    • Baggage services: GRU flyDubai Terminal offers baggage services, including baggage drop-off, excess baggage handling, and baggage claim.
    • In-flight amenities: GRU flyDubai Terminal offers a range of in-flight amenities, including comfortable seating, in-flight entertainment, and meal services.
    • Visa and travel document assistance: GRU flyDubai Terminal can provide guidance on visa requirements, travel documents, and other travel-related regulations.
    • Connecting flights: GRU flyDubai Terminal provides assistance with connecting flights, including transfer procedures, baggage transfer, and boarding procedures for connecting flights.
    • Customer service: flyDubai’s customer service is available 24/7 to assist passengers with any queries or issues related to their travel.
By offering these facilities and services, the flyDubai GRU Terminal aims to provide a seamless and enjoyable travel experience for its passengers, catering to their needs and ensuring a smooth journey.

Why Must You Choose flyDubai GRU Terminal?

Choosing flyDubai GRU Terminal for your travel needs can offer several benefits, including:
    • Convenient location: GRU flyDubai Terminal operates from Terminal 4 at São Paulo/Guarulhos–Governador André Franco Montoro International Airport, which is conveniently located and easily accessible from various parts of São Paulo City.
    • Modern facilities: GRU flyDubai Terminal is a modern facility equipped with various amenities and services, including shops, restaurants, lounges, and more.
    • Comfortable travel experience: GRU flyDubai Terminal offers a range of facilities and services to ensure a comfortable and convenient travel experience, including comfortable seating, in-flight entertainment, and meal services.
    • Special assistance: GRU flyDubai Terminal provides special assistance services for passengers with disabilities, medical conditions, or other special needs, ensuring that all passengers can travel with ease and comfort.
    • Visa and travel document assistance: GRU flyDubai Terminal can provide guidance on visa requirements, travel documents, and other travel-related regulations, making it easier for passengers to plan and prepare for their trip.
    • Connecting flights: GRU flyDubai Terminal operates a vast network of flights, making it easy for passengers to connect to other destinations around the world.
    • Excellent customer service: flyDubai’s customer service is available 24/7 to assist passengers with any queries or issues related to their travel, ensuring a smooth and hassle-free travel experience.
By choosing GRU flyDubai Terminal, passengers can enjoy a comfortable, convenient, and enjoyable travel experience.

Parking and Transportation at São Paulo/Guarulhos–Governador André Franco Montoro International Airport

São Paulo/Guarulhos–Governador André Franco Montoro International Airport offers various parking and transportation options for passengers traveling with flyDubai. Here are some of the options available:
    • Parking: The airport offers several parking options, including short-term, long-term, and economy parking. Short-term parking is available at Terminal 4 for pick-ups and drop-offs, while long-term parking is available for passengers traveling for an extended period. The airport also offers economy parking options for budget-conscious travelers.
    • Public transportation: The airport is accessible via several public transportation options, including the AirTrain, which connects the airport to the São Paulo City subway and Long Island Rail Road (LIRR) systems. Buses and taxis are also available for transportation to and from the airport.
    • Ride-hailing services: Ride-hailing services such as Uber and Lyft are available for transportation to and from the airport. Passengers can arrange for a ride using the respective app and meet their driver at the designated pick-up area.
    • Car rentals: Several car rental companies operate at the airport, offering passengers the option to rent a car for their travel needs.
    • Airport shuttles: Many hotels and off-airport parking facilities offer airport shuttle services for passengers traveling with flyDubai. Passengers can check with their hotel or parking facility for availability and scheduling.
By providing these diverse parking and transportation options, the flyDubai GRU Terminal ensures that passengers have easy and convenient access to the airport, making their travel experience seamless and stress-free.

Nearby Hotels and Accommodation at São Paulo/Guarulhos–Governador André Franco Montoro International Airport

São Paulo/Guarulhos–Governador André Franco Montoro International Airport is conveniently located near several hotels and accommodations, making it easy for passengers traveling with flyDubai to find a place to stay before or after their flight. Here are some nearby hotels and accommodations:
    • TWA Hotel: Located within the airport grounds, this hotel offers a unique experience with retro-styled guest rooms, a rooftop pool, and several dining and entertainment options.
    • Courtyard by Marriott GRU Airport: This hotel is located just a short distance from the airport and offers comfortable guest rooms, a fitness center, and an on-site restaurant.
    • Hilton São Paulo GRU Airport: This hotel is located near the airport and offers spacious guest rooms, an indoor pool, a fitness center, and several dining options.
    • Fairfield Inn & Suites by Marriott GRU Airport: This hotel is located just a short distance from the airport and offers comfortable guest rooms, a fitness center, and a complimentary breakfast.
    • Best Western GRU Airport Hotel: This hotel is located just a short distance from the airport and offers comfortable guest rooms, a fitness center, and an on-site restaurant.
By having a wide range of hotel and accommodation choices near the flyDubai GRU Terminal, passengers can easily find suitable options that cater to their budget, preferences, and travel requirements, ensuring a comfortable and convenient stay during their journey.

Special Assistance at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU)

São Paulo/Guarulhos–Governador André Franco Montoro International Airport offers a range of special assistance services for passengers with disabilities or special needs. Here are some of the special assistance services available at GRU:
    • Wheelchair assistance: Passengers who require wheelchair assistance can request this service when booking their flight or at the airport. Wheelchair assistance is available for passengers who have difficulty walking long distances or require assistance with navigating the airport.
    • Mobility aids: Passengers who require mobility aids such as walkers, canes, or crutches can bring these items on their flight. Passengers should inform their airline in advance if they plan to bring a mobility aid.
    • Service animals: Passengers traveling with service animals can bring their animal on their flight. Passengers should inform their airline in advance if they plan to travel with a service animal.
    • Visual and hearing impairments: The airport offers several services for passengers with visual and hearing impairments, including tactile maps, Braille signage, and assistive listening devices.
    • Medical equipment: Passengers who require medical equipment such as oxygen tanks or respiratory devices can bring these items on their flight. Passengers should inform their airline in advance if they plan to bring medical equipment.
    • Personal care attendants: Passengers who require personal care attendants can request this service when booking their flight or at the airport. Personal care attendants can assist passengers with tasks such as eating, using the restroom, or transferring from a wheelchair to a seat.
By providing these comprehensive special assistance services, the flyDubai GRU Terminal and the broader GRU Airport aim to make the travel experience inclusive and accessible for all passengers, regardless of their specific needs or requirements.

flyDubai Lounges and Waiting Areas at São Paulo/Guarulhos–Governador André Franco Montoro International Airport

flyDubai operate its own lounge at São Paulo/Guarulhos–Governador André Franco Montoro International Airport. Passengers traveling with flyDubai can access various lounges and waiting areas at the airport. Here are some of the lounges and waiting areas available:
    • The Centurion Lounge: This lounge is located in Terminal 4 and is accessible to passengers who hold an American Express Platinum or Centurion card. The lounge offers comfortable seating, complimentary food and beverages, and other amenities.
    • The Wingtips Lounge: This lounge is located in Terminal 4 and is accessible to passengers who hold a Priority Pass membership or who pay for entry. The lounge offers comfortable seating, complimentary food and beverages, and other amenities.
    • The Air France Lounge: This lounge is located in Terminal 1 and is accessible to passengers who hold an Air France Flying Blue Gold or Platinum card or who pay for entry. The lounge offers comfortable seating, complimentary food and beverages, and other amenities.
    • The British Airways Galleries Lounge: This lounge is located in Terminal 7 and is accessible to passengers who hold a British Airways Executive Club Gold or Silver card or who pay for entry. The lounge offers comfortable seating, complimentary food and beverages, and other amenities.
    • Waiting areas: Each terminal at São Paulo/Guarulhos–Governador André Franco Montoro International Airport offers waiting areas with seating, restrooms, and food and beverage options. Passengers can find these waiting areas throughout the terminal near their departure gate.
By offering these lounges and waiting areas, the flyDubai GRU Terminal ensures that passengers have access to a range of amenities and services that enhance their overall travel experience. Whether seeking a quiet space to relax or a dedicated area to work, flyDubai customers can find suitable options within the Terminal 4 facilities.

FAQs on GRU Airport Terminal flyDubai

What terminal does flyDubai fly out of at GRU Airport?

flyDubai operates out of Terminal 4 at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU).

Where is the flyDubai check-in counter located at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU)?

The flyDubai check-in counter is located in the Departures level of Terminal 4 at GRU Airport.

Does São Paulo/Guarulhos–Governador André Franco Montoro International Airport have a flyDubai lounge?

No, flyDubai does not operate its own lounge at GRU Airport. However, passengers can access various lounges and waiting areas at the airport.

Where can I find the flyDubai baggage claim area at São Paulo/Guarulhos–Governador André Franco Montoro International Airport?

The flyDubai baggage claim area is located in the Arrivals level of Terminal 4 at GRU Airport.

Does São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) have a hotel?

Yes, there are several hotels located near GRU Airport. Passengers can find a list of nearby hotels on the airport’s website.

Where can I exchange currency at GRU Airport?

Passengers can exchange currency at various Travelex locations throughout GRU Airport.

Where can I find the flyDubai ticket counter at GRU Airport?

The flyDubai ticket counter is located in the Departures level of Terminal 4 at GRU Airport.

Does São Paulo/Guarulhos–Governador André Franco Montoro International Airport have Wi-Fi?

Yes, GRU Airport offers free Wi-Fi throughout the terminals.

Where can I find a charging station at GRU Airport?

Charging stations are located throughout the terminals at GRU Airport, including at gate areas and waiting areas.

How early should I arrive at GRU Airport for a flyDubai flight?

Passengers should arrive at least 3 hours before their scheduled departure time for a flyDubai flight.

Can I bring food through security at GRU Airport?

Passengers can bring food through security at GRU Airport, but liquids and gels are subject to TSA regulations.

Can I store my luggage at GRU Airport?

Yes, luggage storage services are available at GRU Airport.

What is the address of the flyDubai GRU Terminal?

The address of Terminal 4 at GRU Airport is Rod. Hélio Smidt, s/n – Cumbica, Guarulhos – SP, Brazil.

What is the phone number for the flyDubai GRU Terminal?

The phone number for Terminal 4 at GRU Airport is 55 11 2445-2945.

What amenities and services are available at the São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU)?

GRU Airport offers a variety of amenities and services, including shops, restaurants, lounges, currency exchange, luggage storage, and more.

What ground transportation options are available at the flyDubai GRU Terminal?

Ground transportation options at Terminal 4 at GRU Airport include taxis, buses, shuttles, and ride-hailing services such as Uber and Lyft.

Are there any nearby hotels or accommodations for flyDubai passengers at São Paulo/Guarulhos–Governador André Franco Montoro International Airport?

Yes, there are several nearby hotels and accommodations for flyDubai passengers at GRU Airport, including the TWA Hotel, Hilton São Paulo GRU Airport, and Courtyard by Marriott GRU Airport.

What special assistance is available at the flyDubai GRU Terminal?

São Paulo/Guarulhos–Governador André Franco Montoro International Airport offers a variety of special assistance services for passengers with disabilities or special needs. These services include wheelchair assistance, visual and hearing impairments, service animals, and more.

What is the process for handling lost or delayed baggage at the São Paulo/Guarulhos–Governador André Franco Montoro International Airport?

Passengers who experience lost or delayed baggage can file a report with the airline at the baggage claim area in the Arrivals level of Terminal 4.

How can I contact the flyDubai GRU Terminal for further assistance?

Passengers can contact Terminal 4 at GRU Airport by calling +55 11 2445-2945 or by visiting the airport’s website at <https://www.j

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