Delta STI Terminal – Cibao International Airport

What is the Delta STI Terminal Address and Location Map?

Avenida Juan Pablo Duarte, Santiago De Los Caballeros 51000, Dominican Republic

How to Contact Delta Terminal STI?

STI Delta Terminal Departure

• • Location: Terminal 4 is situated on the south side of the STI Airport complex, accessible via the airport’s internal road system.

• • Terminal Layout: The Delta STI Departure Terminal features a spacious and modern layout, with multiple levels and easy-to-navigate pathways. Passengers can find check-in counters, security checkpoints, gates, and other amenities throughout the terminal.

• • Terminal Map: Detailed terminal maps are available on the Delta Airlines website and at various locations within Terminal 4 to help passengers find their way around the facility and locate their departure gate.

Delta STI Terminal Arrivals

• • Delta Air Lines operates out of Terminal 4 at Cibao International Airport (STI), and this is also the terminal where Delta flights arrive.

• • Once passengers have landed at STI, they can proceed to the arrivals area of Terminal 4 to collect their checked luggage and exit the airport or transfer to another flight.

• • The baggage claim area for Delta flights is located on the lower level of Terminal 4.

• • Passengers can also find ground transportation options, such as taxis, ride-hailing services, and shuttle buses, at the arrivals level.

• • It is recommended to check the flight status and arrival gate beforehand, as flight schedules and gates are subject to change.

• • Additionally, passengers may want to allow extra time for customs and immigration processing if they are arriving from an international destination.

Queries Handled by Delta STI Terminal

• • Flight Information: Delta STI Terminal provides information about flight schedules, gate assignments, check-in times, and baggage claim locations. You can check the status of your flight online or at one of the self-service kiosks located in the terminal.

• • Check-In: Delta STI Terminal has several check-in options available, including self-service kiosks, curbside check-in, and full-service check-in counters. You can check in for your flight, obtain a boarding pass, and check your luggage at the terminal.

• • Security Screening: Delta STI Terminal has TSA security checkpoints located in the terminal. You can proceed to the security checkpoint after checking in for your flight and obtain clearance to proceed to your gate.

• • Baggage: Delta STI Terminal has a baggage claim area located on the lower level of the terminal. You can collect any checked luggage after arriving at the airport and proceed to the ground transportation area.

• • Airport Services: Delta STI Terminal offers a variety of services for passengers, including Sky Club lounge access, dining and shopping options, nursing rooms, pet relief areas, and wheelchair assistance.

• • Customer Service: Delta STI Terminal has customer service representatives available to assist with any questions or concerns you may have, including ticket changes, refunds, and special requests.

• • Special Assistance: Delta STI Terminal provides special assistance for passengers with disabilities, including wheelchair assistance, accessible seating, and TTY/TDD phone service.

Delta Facilities and Services Available at Cibao International Airport

• • Check-In: Delta STI Terminal offers several check-in options, including self-service kiosks, curbside check-in, and full-service check-in counters. Passengers can check-in for their flight, obtain a boarding pass, and check their luggage at the terminal.

• • Security Screening: Delta STI Terminal has TSA security checkpoints located in the terminal. Passengers can proceed to the security checkpoint after checking in for their flight and obtain clearance to proceed to their gate.

• • Baggage Claim: Delta STI Terminal has a baggage claim area located on the lower level of the terminal. Passengers can collect any checked luggage after arriving at the airport and proceed to the ground transportation area.

• • Sky Club Lounge: Delta STI Terminal features a Sky Club lounge for eligible passengers. The lounge offers comfortable seating, complimentary food and beverages, Wi-Fi, and other premium amenities.

• • Dining and Shopping: Delta STI Terminal offers a variety of dining and shopping options, including restaurants, cafes, bars, and retail stores. Passengers can grab a bite to eat, enjoy a cup of coffee, or purchase travel essentials and souvenirs.

• • Wi-Fi: Delta STI Terminal offers free Wi-Fi service throughout the terminal. Passengers can connect their devices to the “STI-FreeWiFi” network to access the internet.

• • Charging Stations: Delta STI Terminal has charging stations located throughout the terminal, allowing passengers to charge their electronic devices before their flight.

• • Nursing Rooms: Delta STI Terminal has nursing rooms available for mothers to breastfeed or pump in a private and comfortable environment.

• • Pet Relief Areas: Delta STI Terminal has designated pet relief areas for passengers traveling with service animals or emotional support animals.

Why Must You Choose Delta STI Terminal?

• • Convenient Location: STI International Airport is one of the busiest airports in the Dominican Republic and a major hub for Delta Air Lines. Delta STI Terminal is located in Terminal 4, which is one of the most modern and convenient terminals at STI.

• • Wide Range of Destinations: Delta Air Lines offers nonstop flights to over 100 destinations worldwide from STI, including popular destinations such as Los Angeles, London, and Paris.

• • State-of-the-Art Facilities: Delta STI Terminal features state-of-the-art facilities and amenities, including a spacious check-in area, security checkpoints, numerous gates, and various dining and shopping options. The terminal also has a Delta Sky Club lounge for eligible passengers, offering comfortable seating, complimentary food and beverages, and other premium amenities.

• • Efficient Check-In and Security Screening: Delta STI Terminal offers several check-in options, including self-service kiosks, curbside check-in, and full-service check-in. The terminal also has TSA security checkpoints located in the terminal, allowing for efficient and quick screening.

• • Variety of Dining and Shopping Options: Delta STI Terminal offers a variety of dining and shopping options, including restaurants, cafes, bars, and retail stores. Passengers can grab a bite to eat, enjoy a cup of coffee, or purchase travel essentials and souvenirs.

• • Special Assistance: Delta STI Terminal provides special assistance for passengers with disabilities, including wheelchair assistance, accessible seating, and TTY/TDD phone service.

• • Free Wi-Fi: Delta STI Terminal offers free Wi-Fi service throughout the terminal, allowing passengers to stay connected while waiting for their flight.

• • SkyMiles Program: Delta Air Lines offers a frequent flyer program called SkyMiles, which allows passengers to earn miles for flights, hotel stays, and car rentals. Passengers can redeem their miles for flights, upgrades, and other rewards.

• • Excellent Customer Service: Delta Air Lines is known for its excellent customer service, and Delta STI Terminal is no exception. Passengers can expect friendly and helpful customer service representatives, as well as convenient and efficient services throughout the terminal.

Parking and Transportation at Cibao International Airport

• • Parking: STI offers several parking options, including short-term parking, long-term parking, and economy parking. Short-term parking is ideal for dropping off or picking up passengers, while long-term and economy parking are better suited for passengers who need to park their cars for an extended period. The parking garages and lots are located near the terminals and are easily accessible by shuttle bus.

• • Taxis: Taxis are available outside each terminal at STI. Passengers can take a taxi to their destination in Santiago de los Caballeros City or the surrounding areas. Taxis are regulated by the Santiago de los Caballeros City Taxi and Limousine Commission and charge a flat rate to and from STI.

• • Ride-Hailing Services: Ride-hailing services, such as Uber and Lyft, are also available at STI. Passengers can request a ride through the ride-hailing app and meet their driver at a designated pickup location outside the terminal.

• • Public Transportation: The Santiago de los Caballeros City subway system and the Long Island Rail Road (LIRR) both serve STI. The subway’s AirTrain STI provides transportation between the terminals and the subway’s Jamaica and Howard Beach stations, while the LIRR provides service to and from Penn Station in Manhattan.

• • Shuttle Buses: STI offers complimentary shuttle buses that run between the terminals and the parking garages and lots. There are also shuttle buses that provide transportation to and from hotels near the airport.

• • Car Rentals: Several car rental companies, including Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, and Thrifty, have desks located at STI. Passengers can rent a car and pick it up at the airport.

• • Limousines and Buses: Limousines and buses are also available at STI for passengers who prefer a more luxurious or group transportation option.

Nearby Hotels and Accommodation at Cibao International Airport

• • Courtyard by Marriott Santiago de los Caballeros STI Airport

• • Hilton Garden Inn Santiago de los Caballeros/STI Airport

• • Crowne Plaza STI Airport Santiago de los Caballeros City

• • Fairfield Inn & Suites by Marriott Santiago de los Caballeros STI Airport

• • Hampton Inn Santiago de los Caballeros – STI Airport

• • Holiday Inn Express & Suites Santiago de los Caballeros STI Airport Area

• • Airport-area motels and inns

• • Extended-stay suites and apartment rentals

• • Bed and breakfasts

• • Vacation rentals (e.g., Airbnb, VRBO)

Special Assistance at Cibao International Airport (STI)

• • Wheelchair Service: STI provides complimentary wheelchair service for passengers who need assistance getting to and from their gate or throughout the airport. Passengers can request a wheelchair service when booking their flight or upon arrival at the airport.

• • Skycaps: Skycaps are available at the airport to assist passengers with check-in, baggage handling, and wheelchair service. Skycaps can be found at the curbside check-in areas or inside the terminal.

• • Accessible Parking: STI offers accessible parking spaces for passengers with disabilities in all of its parking garages and lots. The parking facilities are equipped with elevators, escalators, and shuttle buses with wheelchair lifts.

• • TTY/TDD Phones: TTY/TDD phones are available at STI for passengers who are deaf or hard of hearing. The phones are located throughout the airport, including in the terminals, ticketing areas, and baggage claim areas.

• • Service Animals: STI allows service animals in the terminal and onboard aircraft. Passengers traveling with service animals must provide documentation and follow the airline’s policies regarding service animals.

• • Accessible Restrooms: STI offers accessible restrooms for passengers with disabilities. The restrooms are equipped with grab bars, lowered sinks, and accessible toilets.

• • Assistive Listening Devices: Assistive listening devices are available for passengers who are hard of hearing. The devices can be used with the public address system and are available at the airport’s information desks.

• • Language Assistance: STI offers language assistance for passengers who do not speak English. The airport has multilingual customer service representatives and translation services available.

Delta Lounges and Waiting Areas at Cibao International Airport

• • Delta Sky Club: Delta Air Lines operates several Sky Club lounges at STI, including one in Terminal 2 and two in Terminal 4. The Sky Club lounges offer complimentary snacks, beverages, Wi-Fi, and other amenities. Passengers can purchase a day pass or become a Delta Sky Club member to access the lounges.

• • Delta One Lounge: Delta Air Lines operates a Delta One lounge in Terminal 4 for passengers traveling in Delta One class. The lounge offers complimentary meals, beverages, Wi-Fi, and other amenities.

• • Terminal 4 Waiting Area: Terminal 4 at STI features several seating areas for passengers, including comfortable chairs, benches, and workstations. The terminal also has charging stations, power outlets, and Wi-Fi access.

• • Terminal 2 Waiting Area: Terminal 2 at STI has a waiting area with comfortable seating, charging stations, and Wi-Fi access.

• • Terminal 2 Delta Sky Deck: The Delta Sky Deck is an outdoor terrace located in Terminal 2, offering stunning views of the airport and runways. The Sky Deck features comfortable seating and is a great place to relax before your flight.

• • Terminal 4 Delta Shuttle Lounge: The Delta Shuttle Lounge is located in Terminal 4 and is available for passengers traveling on Delta Shuttle flights to Boston, Washington D.C., or Chicago. The lounge offers complimentary snacks, beverages, Wi-Fi, and other amenities.

• • Terminal 4 Delta Sky Priority Waiting Area: The Delta Sky Priority waiting area is located near Gate 31 in Terminal 4 and is available for Delta Sky Priority passengers. The waiting area offers comfortable seating, charging stations, and Wi-Fi access.

FAQs on STI Airport Terminal Delta