China Airlines ROC Terminal +1-877-777-6741 (Departure and Arrival)

As a leading global airline, China Airlines understands the importance of providing a seamless and efficient travel experience for its passengers. One of the key hubs for China Airlines is the Greater Rochester International Airport (ROC) in Rochester City, where the China Airlines ROC Terminal offers a world-class facility for both departing and arriving travelers.

China Airlines ROC Terminal - Greater Rochester International Airport

The China Airlines terminal at ROC Airport is located at Terminal 1. Terminal 1 is a global gateway, serving millions of passengers each year. It is renowned for its modern facilities, excellent customer service, and convenient location.

What is the China Airlines ROC Terminal Address and Location Map?

China Airlines operates out of Terminal 1 at Greater Rochester International Airport, located at:

1200 Brooks Ave, Rochester, NY 14624, American States

The China Airlines ROC Terminal is located within the larger Greater Rochester International Airport complex. Passengers can refer to the comprehensive airport map available on the official ROC website to navigate the terminal and its various facilities.

China Airlines ROC Location Map

The specific location of the China Airlines check-in counters, security checkpoints, and boarding gates can be found on the detailed ROC Terminal 1 map, which is available on the airport’s official website. This map provides a clear layout of the terminal and helps passengers plan their journey through the facility.

How to Contact China Airlines Terminal ROC?

To contact the China Airlines Terminal at ROC Airport, passengers can use the following contact information:

Airport Name	Greater Rochester International Airport
Greater Rochester International Airport Address	1200 Brooks Ave, Rochester, NY 14624, American States
Greater Rochester International Airport Phone Number	+1-877-777-6741 / 1 585-753-7000
China Airlines Contact Number	00 886 2 412 9000
Greater Rochester International Airport Code	ROC
China Airlines Ticket Counter Hours	24/7
Type	International
China Airlines ROC Terminals	Terminal
China Airlines Official Website	https://www.china-airlines.com/us/en
Official YouTube	https://www.youtube.com/channel/
Official Twitter	https://twitter.com/ChinaairlinesJP
Official Facebook	https://www.facebook.com/chinaairlines.global

By utilizing these various contact methods, China Airlines passengers can ensure they receive the support and information they need for a smooth and hassle-free travel experience at the ROC Terminal.

ROC China Airlines Terminal Departure

China Airlines Departure Terminal at ROC Airport When traveling with China Airlines from Rochester’s Greater Rochester International Airport (ROC), passengers will depart from Terminal 1. When departing on a China Airlines flight from ROC, passengers should arrive at the airport with ample time to complete the following steps:

- Check-in: Passengers can check-in at the dedicated China Airlines check-in counters or use the self-service kiosks located in the terminal.

- Security Screening: Passengers must pass through the security checkpoints located in Terminal 1 before proceeding to their departure gate.

- Immigration and Customs: For international flights, passengers will need to clear immigration and customs formalities prior to boarding their flight.

- Boarding: Passengers should proceed to their assigned departure gate and board the aircraft according to the airline’s boarding instructions.

By providing a modern and well-equipped departure terminal, China Airlines ensures a seamless and efficient travel experience for its passengers departing from ROC Airport.

China Airlines ROC Terminal Arrivals

China Airlines Arrivals Terminal at ROC Airport Passengers arriving on China Airlines flights at Greater Rochester International Airport (ROC) will arrive at Terminal 1. When arriving at ROC on a China Airlines flight, passengers will go through the following steps:

- Disembarkation: Passengers will disembark the aircraft at the designated arrival gate in Terminal 1.

- Immigration and Customs: Passengers will need to proceed through immigration and customs formalities within the Terminal 1 facility. This includes clearing passport control and customs inspections.

- Baggage Claim: After clearing immigration and customs, passengers can proceed to the baggage claim area to retrieve their checked luggage.

By arriving at the dedicated China Airlines terminal at ROC, passengers can expect a smooth and efficient arrival experience, with easy access to various ground transportation options and terminal facilities.

Queries Handled by China Airlines ROC Terminal

The China Airlines ROC Terminal handles a wide range of queries and requests from passengers. Some of the common queries and assistance provided by the China Airlines ROC Terminal include:

Flight Information and Status	Providing up-to-date information on flight schedules, delays, and cancellations Assisting passengers with checking the status of their flights
Check-in and Boarding	Helping passengers with the check-in process, both at the counter and self-service kiosks Providing guidance on the boarding procedures and gate information
Baggage Assistance	Addressing queries related to baggage policies, including allowances and fees Assisting passengers with reporting lost, delayed, or damaged baggage
Ticketing and Reservations	Answering questions about ticket purchases, changes, and refunds Providing information on fare classes, upgrades, and frequent flyer programs
Terminal Facilities and Amenities	Providing information about the terminal’s facilities, including dining, shopping, and lounge options Assisting passengers with locating specific areas within the terminal, such as immigration, customs, and arrival/departure halls

By offering comprehensive support and assistance, the China Airlines ROC Terminal ensures a seamless and hassle-free travel experience for all its passengers.

China Airlines Facilities and Services Available at Greater Rochester International Airport

China Airlines provides a wide range of facilities and services at Greater Rochester International Airport to ensure a comfortable and convenient travel experience for its passengers. Some of the facilities and services available at China Airlines ROC Terminal include:

- Check-in counters: ROC China Airlines Terminal provides dedicated check-in counters at ROC Terminal 1 for a smooth and hassle-free check-in process.

- Baggage services: ROC China Airlines Terminal offers baggage services, including baggage check-in, baggage claim, and baggage storage facilities.

- Duty-free shopping: ROC China Airlines Terminal offers a range of duty-free shopping options at ROC Terminal 1, including luxury brands, souvenirs, and travel essentials.

- Food and beverage: ROC China Airlines Terminal provides a variety of food and beverage options at ROC Terminal 1, including restaurants, cafes, and bars.

- Wi-Fi: ROC China Airlines Terminal offers complimentary Wi-Fi throughout ROC Terminal 1, ensuring passengers can stay connected while waiting for their flight.

China Airlines Terminal ROC is committed to providing exceptional service and facilities to its passengers at ROC Airport. In case of any queries or assistance, passengers can contact China Airlines or refer to the official ROC Airport Terminal Map for further guidance.

Why Must You Choose China Airlines ROC Terminal?

There are several reasons why passengers may choose to fly with China Airlines Terminal ROC:

- Convenient location: China Airlines operates at ROC Terminal 1, which is conveniently located and easily accessible from all parts of Rochester City and the surrounding areas.

- Excellent customer service: China Airlines Terminal ROC is known for its exceptional customer service, with a team of dedicated professionals available 24/7 to assist passengers with their travel needs.

- Modern facilities: China Airlines Terminal ROC is equipped with modern facilities, including comfortable seating, duty-free shopping, and a range of food and beverage options, ensuring a comfortable and enjoyable travel experience.

- Premium lounges: China Airlines operates a premium lounge at ROC Terminal 1, offering a range of amenities such as comfortable seating, complimentary food and beverages, Wi-Fi, and business facilities.

- Special assistance: China Airlines Terminal ROC provides special assistance to passengers with disabilities, ensuring a seamless and stress-free travel experience.

- Competitive pricing: China Airlines Terminal ROC offers competitive pricing on its flights, making it an affordable option for travelers looking to fly to or from Rochester City.

- Global network: China Airlines Terminal ROC operates a global network of destinations, making it a convenient option for travelers looking to fly to Asia, Europe, or other parts of the world.

China Airlines ROC Terminal offers a range of benefits, including convenient location, excellent customer service, modern facilities, premium lounges, special assistance, competitive pricing, and a global network of destinations, making it an attractive option for travelers.

Parking and Transportation at Greater Rochester International Airport

Greater Rochester International Airport offers a range of parking and transportation options for passengers:

- Parking: ROC Airport offers several parking options, including short-term, long-term, and economy parking. Short-term parking is available in the central terminal area, while long-term parking is available in the outlying parking lots. Economy parking is available at the airport’s off-site parking lots, which offer free shuttle service to and from the terminals.

- Taxis: Taxis are readily available at ROC Airport, with designated taxi stands located outside each terminal. Taxis charge a flat rate for rides to Manhattan, and the fare is metered for rides to other destinations.

- Ride-sharing: Ride-sharing services such as Uber and Lyft are available at ROC Airport, with designated pick-up areas located outside each terminal. Passengers can book a ride through the respective app and pay for their ride using a credit card.

- Public transportation: ROC Airport is served by several public transportation options, including the AirTrain, which connects the airport to the Rochester City subway and Long Island Rail Road. The AirTrain operates 24/7 and offers free transfers to the subway and LIRR.

- Car rentals: Several car rental companies operate at ROC Airport, with rental counters located in the arrivals area of each terminal. Passengers can rent a car for the duration of their stay or for a one-way trip.

ROC Airport offers a range of parking and transportation options, including short-term, long-term, and economy parking, taxis, ride-sharing services, public transportation, and car rentals, ensuring a convenient and hassle-free travel experience for passengers.

Nearby Hotels and Accommodation at Greater Rochester International Airport

There are several nearby hotels and accommodations available at Greater Rochester International Airport:

- TWA Hotel: The TWA Hotel is located within the iconic TWA Flight Center at ROC Airport and offers luxurious accommodations with modern amenities. The hotel features 512 guest rooms, a rooftop infinity pool, a fitness center, and several restaurants and bars.

- Crowne Plaza ROC Airport Rochester: The Crowne Plaza ROC Airport Rochester is located just a few minutes away from ROC Airport and offers comfortable accommodations with modern amenities. The hotel features 335 guest rooms, a fitness center, a restaurant, and a bar.

- Holiday Inn Express ROC Airport Area: The Holiday Inn Express ROC Airport Area is located just a short drive away from ROC Airport and offers comfortable accommodations with modern amenities. The hotel features 129 guest rooms, a fitness center, a complimentary breakfast buffet, and a business center.

- Hampton Inn ROC: The Hampton Inn NY-ROC is located just a few minutes away from ROC Airport and offers comfortable accommodations with modern amenities. The hotel features 216 guest rooms, a fitness center, a complimentary breakfast buffet, and a business center.

- Fairfield Inn & Suites by Marriott Rochester ROC Airport: The Fairfield Inn & Suites by Marriott Rochester ROC Airport is located just a short drive away from ROC Airport and offers comfortable accommodations with modern amenities. The hotel features 147 guest rooms, a fitness center, a complimentary breakfast buffet, and a business center.

There are several nearby hotels and accommodations available at ROC Airport, including the TWA Hotel, Crowne Plaza ROC Airport Rochester, Holiday Inn Express ROC Airport Area, Hampton Inn NY-ROC, and Fairfield Inn & Suites by Marriott Rochester ROC Airport, offering a range of amenities and services to suit different travel needs and budgets.

Special Assistance at Greater Rochester International Airport (ROC)

Greater Rochester International Airport (ROC) offers special assistance to passengers with disabilities to ensure a smooth and comfortable travel experience.

- Wheelchair assistance: ROC Airport provides wheelchair assistance to passengers with mobility impairments. Passengers can request wheelchair assistance at the time of booking or by informing the airline at least 48 hours prior to their flight.

- Escort assistance: ROC Airport provides escort assistance to passengers with visual or hearing impairments. Passengers can request escort assistance at the time of booking or by informing the airline at least 48 hours prior to their flight.

- Service animals: ROC Airport allows passengers to travel with service animals, including guide dogs, hearing dogs, and emotional support animals. Passengers are required to provide documentation from a licensed mental health professional for emotional support animals.

- Accessible parking: ROC Airport offers accessible parking spaces for passengers with disabilities. These parking spaces are located in close proximity to the terminal buildings and are equipped with wheelchair-accessible shuttle buses.

- TTY/TDD phones: ROC Airport provides TTY/TDD phones for passengers with hearing or speech impairments. These phones are located throughout the airport and are available for use 24/7.

- Assistive listening devices: ROC Airport provides assistive listening devices for passengers with hearing impairments. These devices can be used in public areas such as check-in counters, security checkpoints, and boarding gates.

ROC Airport offers a range of special assistance services to passengers with disabilities, including wheelchair assistance, escort assistance, service animals, accessible parking, TTY/TDD phones, and assistive listening devices, ensuring a smooth and comfortable travel experience for all passengers.

China Airlines Lounges and Waiting Areas at Greater Rochester International Airport

China Airlines offers comfortable and well-equipped lounges and waiting areas for its passengers at the Greater Rochester International Airport (ROC) in Rochester. China Airlines Lounges at ROC Airport

China Airlines Lounge	Location: Airside, near Gate 1 Amenities: Comfortable seating, complimentary food and beverages, business facilities, shower rooms, and quiet zones
Dynasty Lounge	Location: Airside, near Gate 4 Amenities: Spacious seating areas, extensive food and beverage selection, business center, and shower facilities

Waiting Areas at the China Airlines ROC Terminal

Departure Lounges	Arrival Halls
Spacious seating areas with ample space for passengers to relax and wait for their flights Access to dining options, duty-free shopping, and other terminal amenities	Designated areas for passengers to meet and greet their arriving loved ones Convenient access to ground transportation options, such as taxis, rideshares, and public transit

Throughout the China Airlines ROC Terminal, passengers can enjoy free high-speed Wi-Fi, power outlets, and other amenities to make their travel experience more comfortable and productive. By providing these exceptional lounges and waiting areas, China Airlines ensures that its passengers can enjoy a premium travel experience from the moment they step into the ROC Terminal.

FAQs on ROC Airport Terminal China Airlines

Here are the answers to the FAQs:

What terminal does China Airlines fly out of at ROC Airport?

China Airlines operates out of Terminal 1 at Greater Rochester International Airport (ROC).

Where is the China Airlines check-in counter located at Greater Rochester International Airport (ROC)?

The China Airlines check-in counters are located within Terminal 1 at ROC Airport.

Does Greater Rochester International Airport have a China Airlines lounge?

Yes, Greater Rochester International Airport (ROC) has two China Airlines lounges located in Terminal 1: the China Airlines Lounge and the Dynasty Lounge.

Where can I find the China Airlines baggage claim area at Greater Rochester International Airport?

Passengers arriving on China Airlines flights will be able to retrieve their checked baggage from the baggage claim area within Terminal 1 at ROC Airport.

Does Greater Rochester International Airport (ROC) have a hotel?

Yes, there are several hotels located near ROC Airport, such as the Courtyard by Marriott Rochester ROC Airport, Sheraton ROC Airport Hotel, and Hilton Garden Inn Rochester/ROC Airport.

Where can I exchange currency at ROC Airport?

There are currency exchange services available within the terminals at ROC Airport, including near the baggage claim areas and in the departure lounges.

Where can I find the China Airlines ticket counter at ROC Airport?

The China Airlines ticket counters are located within Terminal 1 at ROC Airport, near the check-in and departure areas.

Does Greater Rochester International Airport have Wi-Fi?

Yes, Greater Rochester International Airport (ROC) provides free high-speed Wi-Fi throughout the terminals for passengers.

Where can I find a charging station at ROC Airport?

Charging stations and power outlets are available throughout the terminals at ROC Airport, including in the departure lounges, gate areas, and other common spaces.

How early should I arrive at ROC Airport for a China Airlines flight?

It is recommended to arrive at ROC Airport at least 2 hours prior to your scheduled China Airlines departure time to allow for check-in, security screening, and boarding.

Can I bring food through security at ROC Airport?

Yes, passengers are generally allowed to bring food items through security at ROC Airport, as long as they comply with the TSA’s regulations for carry-on items.

Can I store my luggage at ROC Airport?

Yes, ROC Airport offers luggage storage and left luggage services for passengers who need to store their belongings during their travels.

What is the address of the China Airlines ROC Terminal?

The China Airlines terminal is located at 1200 Brooks Ave, Rochester, NY 14624, American States.

What is the phone number for the China Airlines ROC Terminal?

The phone number for the China Airlines ROC Terminal is 1 585-753-7000.

What amenities and services are available at the Greater Rochester International Airport (ROC)?

ROC Airport offers a wide range of amenities and services, including check-in facilities, security checkpoints, passenger lounges, dining options, duty-free shopping, and ground transportation access.

What ground transportation options are available at the China Airlines ROC Terminal?

Passengers can access taxis, ride-sharing services, public transportation (AirTrain, subway, and buses), and hotel shuttle services from the China Airlines ROC Terminal.

Are there any nearby hotels or accommodations for China Airlines passengers at Greater Rochester International Airport?

Yes, there are several hotels located in close proximity to ROC Airport, such as the Courtyard by Marriott, Sheraton, and Hilton Garden Inn, which offer convenient shuttle services to the terminals.

What special assistance is available at the China Airlines ROC Terminal?

The China Airlines ROC Terminal provides special assistance services for passengers with disabilities, medical needs, reduced mobility, and those traveling with children or requiring language support.

What is the process for handling lost or delayed baggage at the Greater Rochester International Airport?

Passengers should report any lost or delayed baggage to the China Airlines staff at the ROC Terminal, who will assist in locating and retrieving the missing items.

How can I contact the China Airlines ROC Terminal for further assistance?

Passengers can contact the China Airlines ROC Terminal by calling 1 585-753-7000 or by sending an email to ROC.