Cebu Pacific, Philippines’ leading low-cost carrier, has established a strong presence at the Ixtapa-Zihuatanejo International Airport (ZIH) in Ixtapa. The Cebu Pacific ZIH Terminal providing travelers with a convenient and affordable way to explore the Philippines and beyond.
Cebu Pacific ZIH Terminal - Ixtapa-Zihuatanejo International Airport

What is the Cebu Pacific ZIH Terminal Address and Location Map?

Cebu Pacific Air operates from the ZIH Terminal 4, located at:

40880 Zihuatanejo, Gro., Mexico

Cebu Pacific Air ZIH Terminal Map

We provides travelers with a comprehensive overview of the terminal’s layout and facilities, including the location of the Cebu Pacific Air check-in counters, departure gates, and other amenities within the terminal. The ZIH Terminal 4 map helps passengers easily navigate the terminal and locate the Cebu Pacific Air facilities they need, ensuring a smooth and hassle-free travel experience.

How to Contact Cebu Pacific Terminal ZIH?

To contact Cebu Pacific Terminal in ZIH, you can use the following methods:
Airport Name Ixtapa-Zihuatanejo International Airport
Ixtapa-Zihuatanejo International Airport Address 40880 Zihuatanejo, Gro., Mexico
Ixtapa-Zihuatanejo International Airport Phone Number +1-877-445-3112 /  52 755 554 2494
Cebu Pacific Contact Number/Chat Support https://www.cebupacificair.com/
Ixtapa-Zihuatanejo International Airport Code ZIH
Cebu Pacific Ticket Counter Hours 24/7
Type International
Cebu Pacific ZIH Terminals Terminal 4
Cebu Pacific Official Website https://www.cebupacificair.com/
Official YouTube https://www.youtube.com/user/Cebupacificair
Official Facebook https://www.facebook.com/cebupacificairphilippines/
Official Instagram https://www.instagram.com/cebupacificair/
The Cebu Pacific Air staff at the ZIH Terminal 4 are available to answer calls and provide helpful information to ensure a smooth travel experience for their customers. In addition to the phone number, passengers can also reach out to Cebu Pacific Air through their official website, mobile app, or social media channels for any other inquiries or concerns related to their travel plans and the ZIH Terminal operations.

ZIH Cebu Pacific Terminal Departure

Cebu Pacific Air operates from Terminal 4 at Ixtapa-Zihuatanejo International Airport (ZIH) for departures. If you’re departing from ZIH on a Cebu Pacific Air flight, you will need to go to Terminal 4 for check-in and boarding. Here are some tips to help you navigate the Cebu Pacific ZIH Departure Terminal:
    • Check-in: Upon arrival at Terminal 4, head to the Cebu Pacific Air check-in counters, which are typically located on the upper level (Departures) of the terminal. You can check-in your luggage and obtain your boarding pass here.
    • Security screening: After check-in, proceed to the security checkpoint. Be sure to have your boarding pass and identification documents ready for inspection.
    • Departure gates: Once you’ve cleared security, consult your boarding pass or the flight information displays within the terminal to find the departure gate for your flight. Gates for Cebu Pacific Air flights are located within Terminal 4.
By familiarizing yourself with the layout of Terminal 4 and following these tips, you can ensure a smooth and stress-free departure experience with Cebu Pacific Air at ZIH.

Cebu Pacific ZIH Terminal Arrivals

Cebu Pacific Air operates from Terminal 4 at Ixtapa-Zihuatanejo International Airport (ZIH) for arrivals. If you’re arriving at ZIH on a Cebu Pacific Air flight, you will be landing at Terminal 4. Here are some tips to help you navigate the Cebu Pacific ZIH Arrivals Terminal:
    • Baggage claim: Upon arrival at Terminal 4, proceed to the baggage claim area to retrieve your checked luggage. The baggage claim area is typically located on the lower level (Arrivals) of the terminal. Be sure to check the flight information displays to determine which carousel your luggage will be delivered to.
    • Customs and immigration: If you’re an international passenger, you’ll need to clear customs and immigration upon arrival. Follow the signs to the customs and immigration area, where you’ll present your passport and any required documents for inspection.
By familiarizing yourself with the layout of Terminal 4 and following these tips, you can ensure a smooth and stress-free arrival experience with ZIH Cebu Pacific Terminal.
Cebu Pacific ZIH Terminal - Ixtapa-Zihuatanejo International Airport

Queries Handled by Cebu Pacific ZIH Terminal

The ZIH Cebu Pacific Terminal handles a variety of queries and issues related to travel with Cebu Pacific Air. Here are some examples of the types of queries that can be handled at the terminal:
    • Flight information: The ZIH Cebu Pacific Terminal can provide information on flight schedules, delays, cancellations, and other flight-related inquiries.
    • Check-in: The ZIH Cebu Pacific Terminal can assist with check-in procedures, including issuing boarding passes, checking luggage, and selecting seats.
    • Baggage: The ZIH Cebu Pacific Terminal can provide assistance with baggage-related inquiries, such as lost or delayed luggage, baggage weight and size restrictions, and special baggage handling procedures.
    • Immigration and customs: The ZIH Cebu Pacific Terminal can provide information on immigration and customs procedures, including visa requirements, customs declarations, and duty-free allowances.
    • Special needs: The ZIH Cebu Pacific Terminal can provide assistance for passengers with special needs, such as wheelchair assistance, special meals, and other accommodations.
    • Customer service: The ZIH Cebu Pacific Terminal can assist with general customer service inquiries, such as flight changes, cancellations, and refunds.
By visiting the ZIH Cebu Pacific Terminal or contacting the airline directly, passengers can receive assistance with a wide range of travel-related inquiries and issues.

Cebu Pacific Facilities and Services Available at Ixtapa-Zihuatanejo International Airport

ZIH Cebu Pacific Terminal offers several facilities and services to make travel more convenient and comfortable for passengers at Ixtapa-Zihuatanejo International Airport (ZIH). Here are some examples of the facilities and services available:
    • Check-in counters: Cebu Pacific Terminal ZIH has dedicated check-in counters at Terminal 4 of ZIH Airport. Passengers can check in for their flights, receive their boarding passes, and check their luggage at these counters.
    • Departure gates: ZIH Cebu Pacific Terminal operates from departure gates located within Terminal 4. Passengers can check the flight information displays within the terminal to find the gate for their flight.
    • Baggage services: ZIH Cebu Pacific Terminal offers baggage services, including baggage storage, baggage wrapping, and baggage delivery.
    • In-flight services: ZIH Cebu Pacific Terminal offers a range of in-flight services, including meals, snacks, and beverages, as well as in-flight entertainment.
    • Customer service: ZIH Cebu Pacific Terminal has a customer service desk at Terminal 4, where passengers can get assistance with flight changes, cancellations, and other inquiries.
By taking advantage of these facilities and services, passengers can enjoy a more comfortable and convenient travel experience with Cebu Pacific Terminal ZIH .

Why Must You Choose Cebu Pacific ZIH Terminal?

There are several reasons why you may choose Cebu Pacific Terminal ZIH for your travel needs:
    • Convenient location: Cebu Pacific Air operates from Terminal 4 at Ixtapa-Zihuatanejo International Airport (ZIH), which is one of the busiest airports in the world. Terminal 4 is conveniently located and offers easy access to transportation and other amenities.
    • Wide range of destinations: Cebu Pacific Terminal ZIH offers flights to a wide range of destinations, both domestic and international. Whether you’re traveling for business or pleasure, Cebu Pacific Air can get you where you need to go.
    • Affordable fares: Cebu Pacific Terminal ZIH is known for offering affordable fares, making it a popular choice for budget-conscious travelers.
    • Quality service: Despite its low fares, Cebu Pacific Terminal ZIH provides quality service to its passengers. From check-in to boarding, passengers can expect a smooth and hassle-free travel experience.
    • Modern facilities: Cebu Pacific Terminal ZIH operates from modern facilities at ZIH Terminal 4, including dedicated check-in counters, departure gates, and lounges.
    • Special assistance: Cebu Pacific Terminal ZIH provides special assistance for passengers with disabilities or special needs, ensuring that everyone can travel comfortably and safely.
    • Customer service: Cebu Pacific Terminal ZIH has a customer service desk at Terminal 4, where passengers can get assistance with flight changes, cancellations, and other inquiries.
By choosing Cebu Pacific ZIH Terminal, passengers can enjoy a convenient, affordable, and comfortable travel experience.

Parking and Transportation at Ixtapa-Zihuatanejo International Airport

Ixtapa-Zihuatanejo International Airport (ZIH) offers a variety of parking and transportation options for passengers and visitors. Here are some of the options available:
    • Parking: ZIH offers several parking options, including short-term parking, long-term parking, and economy parking. Short-term parking is available in the central terminal area, while long-term and economy parking are located further away from the terminals.
    • Public transportation: ZIH is well-connected to public transportation options, including buses, subways, and trains. The AirTrain ZIH provides a convenient way to travel between terminals and to nearby subway and train stations.
    • Taxis: Taxis are readily available at ZIH and can be found at designated taxi stands outside each terminal. Taxis operate on a metered fare system, and the cost will depend on the distance traveled.
    • Ride-sharing: Ride-sharing services such as Uber and Lyft are also available at ZIH. Passengers can use the ride-sharing apps to request a ride and pay for their trip electronically.
    • Car rentals: Several car rental companies operate at ZIH, including Avis, Hertz, and Enterprise. Passengers can rent a car for their trip and pick it up at designated rental car facilities located near the airport.
By using these parking and transportation options, passengers can easily access ZIH and travel to their final destination.

Nearby Hotels and Accommodation at Ixtapa-Zihuatanejo International Airport

Ixtapa-Zihuatanejo International Airport (ZIH) is located near several hotels and accommodations, making it easy for travelers to find a place to stay before or after their flight. Here are some nearby hotels and accommodations:
    • Courtyard by Marriott Ixtapa ZIH Airport: This hotel is located just minutes from ZIH and offers a free shuttle service to and from the airport. The hotel features modern rooms, a fitness center, and an on-site restaurant.
    • Hilton Ixtapa ZIH Airport: This hotel is located just a short drive from ZIH and offers a free shuttle service to and from the airport. The hotel features spacious rooms, a fitness center, and an on-site restaurant.
    • Hyatt Regency ZIH Airport at Resorts World Ixtapa: This hotel is located near ZIH and offers a free shuttle service to and from the airport. The hotel features modern rooms, a fitness center, and an on-site casino.
    • Best Western ZIH Airport Hotel: This hotel is located just a short drive from ZIH and offers a free shuttle service to and from the airport. The hotel features comfortable rooms, a fitness center, and an on-site restaurant.
    • Radisson Hotel ZIH Airport: This hotel is located just minutes from ZIH and offers a free shuttle service to and from the airport. The hotel features spacious rooms, a fitness center, and an on-site restaurant.
By staying at these nearby hotels and accommodations, travelers can easily access ZIH and enjoy a comfortable and convenient stay before or after their flight.

Special Assistance at Ixtapa-Zihuatanejo International Airport (ZIH)

Ixtapa-Zihuatanejo International Airport (ZIH) offers a range of special assistance services for passengers with disabilities or special needs. Here are some of the services available:
    • Wheelchair assistance: ZIH provides wheelchair assistance for passengers who require it. Passengers can request wheelchair assistance when they make their reservation or at the airport.
    • Accessible restrooms: ZIH has accessible restrooms throughout the airport, including in the terminals and parking lots.
    • TTY/TDD services: ZIH has TTY/TDD services available for passengers who are deaf or hard of hearing. These services can be requested at the airport or by contacting the airport’s disability services office.
    • Service animal relief areas: ZIH has designated service animal relief areas throughout the airport. These areas are equipped with waste disposal bags and are located near the terminals.
    • Visual paging: ZIH has visual paging services available for passengers who are deaf or hard of hearing. These services can be requested at the airport or by contacting the airport’s disability services office.
    • Accessible parking: ZIH has accessible parking spaces available for passengers with disabilities. These spaces are located in the parking lots near the terminals.
By taking advantage of these special assistance services, passengers with disabilities or special needs can travel comfortably and safely at ZIH.

Cebu Pacific Lounges and Waiting Areas at Ixtapa-Zihuatanejo International Airport

Cebu Pacific currently operate lounges at Ixtapa-Zihuatanejo International Airport (ZIH). Passengers can still find comfortable waiting areas throughout the airport. Terminal 4, where Cebu Pacific operates, has a variety of seating options, including chairs, benches, and long couches. Passengers can also find charging stations, free Wi-Fi, and a variety of food and beverage options throughout the terminal. Additionally, ZIH offers several lounges that can be accessed by passengers with certain credit cards, elite status, or by purchasing a day pass. Some of the lounges available at ZIH include:
    • Delta Sky Club: Located in Terminal 4, the Delta Sky Club offers comfortable seating, complimentary food and beverages, and shower facilities.
    • Air India Maharaja Lounge: Located in Terminal 4, the Air India Maharaja Lounge offers comfortable seating, complimentary food and beverages, and shower facilities.
    • Swiss Business Class Lounge: Located in Terminal 4, the Swiss Business Class Lounge offers comfortable seating, complimentary food and beverages, and shower facilities.
Cebu Pacific operate lounges at ZIH, passengers can still find comfortable waiting areas and lounges throughout the airport.

FAQs on ZIH Airport Terminal Cebu Pacific

Here are the answers to the FAQs you provided:
What terminal does Cebu Pacific fly out of at ZIH Airport?

Cebu Pacific Air flights depart from the ZIH Terminal 4 at the Ixtapa-Zihuatanejo International Airport.

Where is the Cebu Pacific check-in counter located at Ixtapa-Zihuatanejo International Airport (ZIH)?

The Cebu Pacific Air check-in counters are located within the ZIH Terminal 4.

Does Ixtapa-Zihuatanejo International Airport have a Cebu Pacific lounge?

No, Cebu Pacific Air does not have a dedicated lounge at the Ixtapa-Zihuatanejo International Airport. However, Cebu Pacific Air passengers can access the general departure lounge facilities within the ZIH Terminal 4.

Where can I find the Cebu Pacific baggage claim area at Ixtapa-Zihuatanejo International Airport?

Arriving Cebu Pacific Air passengers can collect their checked baggage from the designated baggage claim areas within the ZIH Terminal.

Does Ixtapa-Zihuatanejo International Airport (ZIH) have a hotel?

Yes, ZIH Airport has several on-site hotel options, including the Courtyard by Marriott ZIH Airport, the TWA Hotel, and the Hilton Garden Inn ZIH Airport.

Where can I exchange currency at ZIH Airport?

ZIH Airport offers currency exchange services and ATMs located throughout the terminals, including the ZIH Terminal 4 where Cebu Pacific Air operates.

Where can I find the Cebu Pacific ticket counter at ZIH Airport?

The Cebu Pacific Air ticket counters are located within the ZIH Terminal 4.

Does Ixtapa-Zihuatanejo International Airport have Wi-Fi?

Yes, ZIH Airport provides free Wi-Fi access for passengers throughout the terminals, including the ZIH Terminal 4.

Where can I find a charging station at ZIH Airport?

Charging stations and power outlets are available in various areas of the ZIH Terminal 4 and other terminals for passengers to charge their electronic devices.

How early should I arrive at ZIH Airport for a Cebu Pacific flight?

It is recommended that Cebu Pacific Air passengers arrive at the ZIH Terminal 4 at least 3 hours prior to their scheduled departure time to allow for check-in, security, and boarding procedures.

Can I bring food through security at ZIH Airport?

Yes, passengers can bring food through security checkpoints at ZIH Airport, subject to TSA regulations and guidelines.

Can I store my luggage at ZIH Airport?

ZIH Airport offers luggage storage and locker facilities for passengers who need to store their belongings during their time at the airport.

What is the address of the Cebu Pacific ZIH Terminal?

The Cebu Pacific Air ZIH Terminal is located at 40880 Zihuatanejo, Gro., Mexico.

What is the phone number for the Cebu Pacific ZIH Terminal?

The phone number for the Cebu Pacific Air ZIH Terminal is 52 755 554 2494.

What amenities and services are available at the Ixtapa-Zihuatanejo International Airport (ZIH)?

ZIH Airport offers a wide range of amenities and services, including restaurants, shops, banking facilities, currency exchange, and passenger assistance services.

What ground transportation options are available at the Cebu Pacific ZIH Terminal?

Passengers at the Cebu Pacific ZIH Terminal can access various ground transportation options, such as taxis, rideshare services, and public transportation like the AirTrain ZIH system.

Are there any nearby hotels or accommodations for Cebu Pacific passengers at Ixtapa-Zihuatanejo International Airport?

Yes, there are several on-site and off-site hotel options near the ZIH Airport, including the Courtyard by Marriott ZIH Airport, the TWA Hotel, and the Hilton Garden Inn ZIH Airport, among others.

What special assistance is available at the Cebu Pacific ZIH Terminal?

The Cebu Pacific ZIH Terminal and ZIH Airport provide special assistance services for passengers with disabilities, unaccompanied minors, those with medical conditions, and those requiring language support or accommodations for the elderly.

What is the process for handling lost or delayed baggage at the Ixtapa-Zihuatanejo International Airport?

Passengers with lost or delayed baggage can file a claim with the Cebu Pacific Air staff at the ZIH Terminal 4 or contact the airline’s customer service for assistance.

How can I contact the Cebu Pacific ZIH Terminal for further assistance?

Passengers can contact the Cebu Pacific ZIH Terminal for further assistance by calling 52 755 554 2494 or visiting the ticket counter in Terminal 4 at ZIH Airport.

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