As a leading Caribbean airline, Caribbean Airlines is proud to offer its passengers a seamless travel experience at the Luis Muñoz Marín International Airport (SJU) in San Juan. The Caribbean Airlines SJU Terminal is strategically located to provide easy access and convenience for travelers.
Caribbean Airlines SJU Terminal - Luis Muñoz Marín International Airport
Caribbean Airlines operates from Terminal 4 at SJU Airport, one of the busiest airports in the American States. Terminal 4 is known for its modern facilities, easy navigation, and a wide range of amenities for travelers. It houses numerous airlines, including Caribbean Airlines, making it a bustling hub for international travel.

What is the Caribbean Airlines SJU Terminal Address and Location Map?

The address for Caribbean Airlines at SJU Terminal 4 is:

Carolina, 00979, Puerto Rico

The Caribbean Airlines SJU Terminal is situated within the larger Luis Muñoz Marín International Airport (SJU) complex. It is located in Terminal 4, which is one of the main terminals at SJU Airport.

Caribbean Airlines SJU Terminal Location Map

To find Terminal 4 and Caribbean Airlines’ location within the terminal, you can use the interactive map available on the SJU Airport’s official website. The map provides a detailed layout of the terminal, including check-in counters, gates, shops, restaurants, and other amenities. Once on the page, click on the “Terminal 4” tab to view the map. The map will help you locate Caribbean Airlines’ check-in counters and departure gates, making it easier for you to navigate the terminal.

How to Contact Caribbean Airlines Terminal SJU?

To contact SJU Caribbean Airlines Terminal, you can use the following methods:
Airport Name Luis Muñoz Marín International Airport
Luis Muñoz Marín International Airport Address Carolina, 00979, Puerto Rico
Luis Muñoz Marín International Airport Phone Number +1-877-777-6741 /  1 787-253-2329
Caribbean Airlines Contact Number 00 1 800-523-5585
Luis Muñoz Marín International Airport Code SJU
Caribbean Airlines Ticket Counter Hours 24/7
Type International
Caribbean Airlines SJU Terminals Terminal 4
Caribbean Airlines Official Website http://www.caribbean-airlines.com/
Official YouTube https://www.youtube.com/user/iflycaribbean
Official Facebook https://www.facebook.com/caribbeanairlines/
Official Instagram https://www.instagram.com/iflycaribbean/
By providing multiple contact channels, Caribbean Airlines aims to ensure that its passengers can easily reach the SJU Terminal and receive the assistance they need for a smooth travel experience.

SJU Caribbean Airlines Terminal Departure

Caribbean Airlines operates its flights out of Terminal 4 at Luis Muñoz Marín International Airport (SJU) in San Juan. This is the designated Caribbean Airlines departure terminal at SJU. Terminal 4 at SJU Airport is a modern and spacious terminal that serves as the home base for Caribbean Airlines’ operations. Some key features of the Caribbean Airlines departure terminal include:
    • Check-in Counters: SJU Caribbean Airlines Terminal has dedicated check-in counters located within Terminal 4 where passengers can complete their check-in process prior to their flights.
    • Security Checkpoint: Passengers flying with SJU Caribbean Airlines Terminal will need to go through the security screening checkpoint located in Terminal 4 before proceeding to their boarding gates.
    • Departure Gates: Caribbean Airlines flights depart from the various gates within Terminal 4. Passengers should check their boarding passes or flight information to identify the correct departure gate.
    • Amenities: SJU Caribbean Airlines Terminaloffers a range of amenities for passengers, including restaurants, shops, lounges, and other services to enhance the travel experience.
By operating out of the centralized Terminal 4 at SJU Airport, Caribbean Airlines is able to provide its customers with a seamless and efficient departure process. Passengers can easily navigate the terminal and access all the necessary facilities before boarding their Caribbean Airlines flights.

Caribbean Airlines SJU Terminal Arrivals

When flying with Caribbean Airlines, passengers will arrive at the Luis Muñoz Marín International Airport (SJU) in San Juan, where the airline’s arrivals terminal is located. Upon arrival, passengers will disembark their Caribbean Airlines flight and proceed through the arrivals process in Terminal 4, which includes:
    • Customs and Immigration: Passengers will need to go through U.S. Customs and Immigration inspection after getting off the plane. This is a necessary step for all international arrivals at SJU.
    • Baggage Claim: Passengers can collect their checked luggage from the designated Caribbean Airlines baggage claim area within Terminal 4.
By arriving at the dedicated SJU Caribbean Airlines Terminal, passengers can expect a smooth and efficient arrival experience when traveling with the airline. The centralized location and available facilities in Terminal 4 cater to the needs of Caribbean Airlines’ customers.
Caribbean Airlines SJU Terminal - Luis Muñoz Marín International Airport

Queries Handled by Caribbean Airlines SJU Terminal

The Caribbean Airlines SJU Terminal at Luis Muñoz Marín International Airport handles a variety of queries and requests from passengers. Some of the key queries and services provided at the Caribbean Airlines SJU Terminal include:
Flight Information Passengers can obtain information about their Caribbean Airlines flight schedules, gate assignments, and flight status. The SJU Caribbean Airlines Terminal staff can assist with rebooking, flight changes, or cancellations.
Check-in and Baggage Passengers can complete their check-in process at the designated Caribbean Airlines counters in the SJU Caribbean Airlines Terminal. Assistance is available for baggage check-in, excess baggage, and lost/delayed luggage inquiries.
Ticketing and Reservations SJU Caribbean Airlines Terminal Passengers can make new bookings, modify existing reservations, or inquire about fares and availability. The SJU Caribbean Airlines Terminal staff can provide information about Caribbean Airlines’ policies, fees, and travel requirements.
Customer Service Passengers can speak to Caribbean Airlines representatives at the terminal to address any concerns, complaints, or feedback. The staff can provide general assistance and information to ensure a smooth travel experience.
Special Assistance Passengers requiring special assistance, such as wheelchair support or medical needs, can request help from the Caribbean Airlines staff at the SJU Terminal. The SJU Caribbean Airlines Terminal is equipped to handle requests for passengers with disabilities or other special requirements.
Transit and Connections Passengers connecting to other flights can get information about their onward travel and transit process at the SJU Caribbean Airlines Terminal. The staff can guide passengers through the airport and provide details about SJU Caribbean Airlines Terminal Facilities.
By offering these comprehensive services, the SJU Caribbean Airlines Terminal aims to provide a seamless and hassle-free experience for all its passengers traveling through the San Juan hub.

Caribbean Airlines Facilities and Services Available at Luis Muñoz Marín International Airport

SJU Caribbean Airlines Terminal provides several facilities and services for passengers traveling through Luis Muñoz Marín International Airport (SJU) to ensure a comfortable and convenient journey. Some of these facilities and services include:
    • Check-in counters: SJU Caribbean Airlines Terminal Passengers can check-in at the dedicated Caribbean Airlines counters located in Terminal 4. Self-service kiosks are also available for a quick and easy check-in process.
    • Baggage services: SJU Caribbean Airlines Terminal offers baggage handling services, including checked baggage and special baggage assistance. Make sure to review the airline’s baggage policy and allowances before your flight.
    • In-flight services: SJU Caribbean Airlines Terminal provides in-flight entertainment, meals, and beverages on select flights. Passengers can also request special meals for dietary restrictions or preferences.
    • Frequent flyer program: SJU Caribbean Airlines Terminal has a frequent flyer program called Caribbean Miles, which allows passengers to earn miles for their flights and redeem them for rewards such as free flights, upgrades, and more.
    • Group travel and charter services: SJU Caribbean Airlines Terminal offers group travel and charter services for passengers traveling together or those in need of a private aircraft.
By taking advantage of these facilities and services, Caribbean Airlines passengers can enjoy a more comfortable and hassle-free journey through SJU Airport.

Why Must You Choose Caribbean Airlines SJU Terminal?

Choosing Caribbean Airlines Terminal offers several benefits, making it an excellent choice for travelers:
    • Convenient location: Caribbean Airlines Terminal SJU operates from Terminal 4 at SJU Airport, which is easily accessible by various means of transportation. This central location allows passengers to efficiently connect to other destinations or reach their final destination with ease.
    • Modern facilities: Caribbean Airlines Terminal SJU is a modern facility with a wide range of amenities to enhance the travel experience. These amenities include comfortable lounges, restaurants, shops, and more.
    • Smooth check-in process: Caribbean Airlines Terminal SJU offers both traditional check-in counters and self-service kiosks, allowing passengers to choose the most convenient method for their needs.
    • Comfortable in-flight experience: Caribbean Airlines Terminal SJU provides in-flight entertainment, meals, and beverages on select flights, ensuring a pleasant journey for passengers.
    • Special assistance: Caribbean Airlines Terminal SJU offers special assistance for passengers with disabilities, medical conditions, or other special needs, ensuring a comfortable and inclusive travel experience for all.
    • Frequent flyer program: Caribbean Airlines’ frequent flyer program, Caribbean Miles, allows passengers to earn miles for their flights and redeem them for rewards such as free flights, upgrades, and more.
    • Reliable customer service: The Caribbean Airlines Terminal SJU customer service team is available 24/7 to assist with flight reservations, changes, and other inquiries, ensuring a smooth travel experience for passengers.
By choosing Caribbean Airlines Terminal, passengers can enjoy a seamless and comfortable travel experience, making their journey more enjoyable and stress-free.

Parking and Transportation at Luis Muñoz Marín International Airport

Luis Muñoz Marín International Airport (SJU) offers various parking and transportation options for passengers traveling to and from the airport:
    • Parking: SJU Airport provides several parking options, including short-term, long-term, and economy parking. Passengers can choose the most suitable option based on their needs and budget. Valet parking is also available for added convenience.
    • Taxi: Taxis are readily available at SJU Airport, providing a direct and convenient transportation option for passengers traveling to their destination. Fares are metered and may vary depending on the time of day and traffic conditions.
    • Ride-sharing services: Ride-sharing services such as Uber and Lyft operate at SJU Airport, offering an alternative to traditional taxi services. Passengers can request a ride through the respective app and pay electronically.
    • Public transportation: SJU Airport is connected to the San Juan City subway and bus system, providing an affordable and convenient transportation option for passengers. The AirTrain SJU is a free shuttle service that connects airport terminals to the subway and Long Island Rail Road (LIRR) stations.
    • Car rental: Several car rental companies operate at SJU Airport, offering passengers the flexibility to rent a car for their journey. Car rental counters are located in the terminal buildings, and rental cars can be picked up and dropped off at designated areas.
    • Shuttle services: Some hotels and private companies offer shuttle services to and from SJU Airport. Passengers can book these services in advance or upon arrival for a convenient and affordable transportation option.
By choosing the most suitable parking and transportation option based on their needs and preferences, passengers can ensure a smooth and hassle-free journey to and from SJU Airport.

Nearby Hotels and Accommodation at Luis Muñoz Marín International Airport

There are several hotels and accommodations near Luis Muñoz Marín International Airport (SJU) that cater to the needs of travelers. Some popular options include:
    • TWA Hotel: Located at SJU Airport, the TWA Hotel offers convenient and stylish accommodations for passengers. The hotel features a rooftop infinity pool, a fitness center, and various dining options.
    • Crowne Plaza SJU Airport San Juan: This hotel is located just a few minutes from SJU Airport and provides free 24-hour shuttle service for guests. The hotel offers comfortable rooms, a fitness center, and a restaurant.
    • Hilton San Juan SJU Airport: The Hilton San Juan SJU Airport is located near the airport and offers a free 24-hour shuttle service for guests. The hotel features comfortable rooms, a fitness center, a restaurant, and a bar.
    • Fairfield Inn by Marriott SJU Airport: This hotel is conveniently located near SJU Airport and provides a free 24-hour shuttle service for guests. The hotel offers comfortable rooms, a fitness center, and a complimentary breakfast.
    • Courtyard by Marriott SJU Airport: The Courtyard by Marriott SJU Airport is located near the airport and offers a free 24-hour shuttle service for guests. The hotel features comfortable rooms, a fitness center, a restaurant, and a bar.
By choosing a nearby hotel or accommodation, passengers can enjoy a comfortable and convenient stay before or after their flight. Be sure to check for any available airport shuttle services and book in advance to ensure a smooth and hassle-free experience.

Special Assistance at Luis Muñoz Marín International Airport (SJU)

Luis Muñoz Marín International Airport (SJU) provides special assistance to ensure a comfortable and accessible travel experience for passengers with disabilities or special needs. Some of the services and facilities available include:
    • Wheelchair assistance: Passengers who require wheelchair assistance can request this service through their airline or at the airport. Staff will be available to assist with boarding and disembarking the aircraft, as well as navigating the terminal.
    • Accessible facilities: SJU Airport has accessible restrooms, elevators, and other facilities to accommodate passengers with special needs. Tactile maps and braille signage are also available for visually impaired passengers.
    • Service animals: SJU Airport welcomes service animals and provides designated relief areas for them. Passengers should inform their airline in advance if they plan to travel with a service animal.
    • TDD/TTY telephones: Telecommunications devices for the deaf (TDD) and teletypewriters (TTY) are available at SJU Airport to assist passengers with hearing impairments.
    • Visual paging: Visual paging screens are located throughout the airport to assist passengers who are deaf or hard of hearing.
    • Special seating: Passengers with special seating needs, such as those with mobility impairments or medical conditions, can request priority seating at the airport.
    • Medical services: SJU Airport has a medical clinic and pharmacy to provide basic medical services and supplies for passengers who require them.
By taking advantage of these special assistance services and facilities, passengers with disabilities or special needs can enjoy a comfortable and accessible travel experience at SJU Airport. It is recommended to inform the airline and SJU Airport in advance of any special assistance requirements to ensure a smooth and hassle-free journey.

Caribbean Airlines Lounges and Waiting Areas at Luis Muñoz Marín International Airport

Caribbean Airlines offers its passengers access to various lounges and waiting areas at the Luis Muñoz Marín International Airport (SJU) in San Juan. Caribbean Airlines Lounge at SJU Airport:
    • Caribbean Airlines Terminal SJU operates its own dedicated lounge within Terminal 4 at SJU Airport.
    • The Caribbean Airlines Lounge is located post-security, providing a comfortable and relaxing space for eligible passengers.
    • The lounge offers amenities such as comfortable seating, complimentary refreshments, and access to Wi-Fi.
    • Caribbean Airlines Terminal Passengers can use the lounge to unwind, work, or enjoy light snacks and beverages before their flights.
Other Waiting Areas: In addition to the Caribbean Airlines Lounge, passengers traveling through the Caribbean Airlines SJU Terminal can also access the following waiting areas:
Terminal 4 Concourse The main concourse of Terminal 4 offers various seating areas and waiting spaces for all passengers. These areas provide a comfortable environment to relax, work, or wait for their flights.
Gate Seating Each boarding gate within Terminal 4 has dedicated seating areas for passengers waiting to board their flights. These gate-specific waiting areas are conveniently located near the departure lounges.
Airside Amenities Terminal 4 at SJU Airport features a range of airside amenities, including restaurants, cafes, and retail stores. Passengers can utilize these facilities while waiting for their flights or during transit.
Landside Amenities The landside areas of Terminal 4, before the security checkpoint, also offer various amenities like restaurants, shops, and public seating areas. Passengers can access these facilities prior to their check-in and security screening processes.
By providing these lounge and waiting area options, Caribbean Airlines aims to enhance the overall travel experience for its passengers at the Luis Muñoz Marín International Airport.

FAQs on SJU Airport Terminal Caribbean Airlines

Here are the answers to the FAQs:
What terminal does Caribbean Airlines fly out of at SJU Airport?

Caribbean Airlines flights depart from Terminal 4 at Luis Muñoz Marín International Airport (SJU).

Where is the Caribbean Airlines check-in counter located at Luis Muñoz Marín International Airport (SJU)?

The Caribbean Airlines check-in counters are located within Terminal 4 at SJU Airport.

Does Luis Muñoz Marín International Airport have a Caribbean Airlines lounge?

Yes, Caribbean Airlines operates its own dedicated lounge within Terminal 4 at SJU Airport.

Where can I find the Caribbean Airlines baggage claim area at Luis Muñoz Marín International Airport?

The Caribbean Airlines baggage claim area is located within Terminal 4 at SJU Airport.

Does Luis Muñoz Marín International Airport (SJU) have a hotel?

Yes, SJU Airport has several on-site and airport-adjacent hotel options, including the Courtyard by Marriott San Juan SJU Airport and the Hilton Garden Inn San Juan SJU Airport.

Where can I exchange currency at SJU Airport?

There are currency exchange facilities available within the terminals at SJU Airport, including in Terminal 4 where Caribbean Airlines operates.

Where can I find the Caribbean Airlines ticket counter at SJU Airport?

The Caribbean Airlines ticket counters are located in Terminal 4 at SJU Airport.

Does Luis Muñoz Marín International Airport have Wi-Fi?

Yes, SJU Airport provides free Wi-Fi access throughout the terminals, including in the Caribbean Airlines Terminal 4.

Where can I find a charging station at SJU Airport?

Charging stations are available at various locations within the SJU Airport terminals, including in the waiting areas and lounges.

How early should I arrive at SJU Airport for a Caribbean Airlines flight?

It is recommended to arrive at SJU Airport at least 2 hours before your scheduled Caribbean Airlines departure time.

Can I bring food through security at SJU Airport?

Yes, you can bring food through the security checkpoint at SJU Airport, as long as it complies with the TSA’s regulations for carry-on items.

Can I store my luggage at SJU Airport?

Yes, SJU Airport offers luggage storage facilities for passengers who need to temporarily store their belongings.

What is the address of the Caribbean Airlines SJU Terminal?

The Caribbean Airlines SJU Terminal is located at Terminal 4, Carolina, 00979, Puerto Rico.

What is the phone number for the Caribbean Airlines SJU Terminal?

The phone number for the Caribbean Airlines SJU Terminal is 1 787-253-2329.

What amenities and services are available at the Luis Muñoz Marín International Airport (SJU)?

SJU Airport offers a range of amenities and services, including restaurants, shops, lounges, currency exchange, and ground transportation options.

What ground transportation options are available at the Caribbean Airlines SJU Terminal?

Passengers can access taxis, rideshares, public transportation, and car rental services from the Caribbean Airlines SJU Terminal.

Are there any nearby hotels or accommodations for Caribbean Airlines passengers at Luis Muñoz Marín International Airport?

Yes, there are several on-airport and airport-adjacent hotel options near the Caribbean Airlines SJU Terminal, as well as hotels in the nearby Jamaica, Queens area.

What special assistance is available at the Caribbean Airlines SJU Terminal?

Caribbean Airlines provides special assistance at the SJU Terminal for passengers with disabilities, unaccompanied minors, and those with medical needs or other requirements.

What is the process for handling lost or delayed baggage at the Luis Muñoz Marín International Airport?

Passengers can work with the Caribbean Airlines staff at the SJU Terminal to report and claim any lost or delayed baggage.

How can I contact the Caribbean Airlines SJU Terminal for further assistance?

Passengers can contact the Caribbean Airlines SJU Terminal by calling 1 787-253-2329.

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