
What is the Caribbean Airlines ACA Terminal Address and Location Map?
The address for Caribbean Airlines at ACA Terminal 4 is:Carretera Base Aérea Militar No. 7, Col. Plan de los Amates, Acapulco, Guerrero, Mexico
The Caribbean Airlines ACA Terminal is situated within the larger General Juan N. Álvarez International Airport (ACA) complex. It is located in Terminal 4, which is one of the main terminals at ACA Airport.Caribbean Airlines ACA Terminal Location Map
To find Terminal 4 and Caribbean Airlines’ location within the terminal, you can use the interactive map available on the ACA Airport’s official website. The map provides a detailed layout of the terminal, including check-in counters, gates, shops, restaurants, and other amenities. Once on the page, click on the “Terminal 4” tab to view the map. The map will help you locate Caribbean Airlines’ check-in counters and departure gates, making it easier for you to navigate the terminal.How to Contact Caribbean Airlines Terminal ACA?
To contact ACA Caribbean Airlines Terminal, you can use the following methods:| Airport Name | General Juan N. Álvarez International Airport |
| General Juan N. Álvarez International Airport Address | Carretera Base Aérea Militar No. 7, Col. Plan de los Amates, Acapulco, Guerrero, Mexico |
| General Juan N. Álvarez International Airport Phone Number | +1-877-777-6741 / 52 744 446 5690 |
| Caribbean Airlines Contact Number | 00 1 800-523-5585 |
| General Juan N. Álvarez International Airport Code | ACA |
| Caribbean Airlines Ticket Counter Hours | 24/7 |
| Type | International |
| Caribbean Airlines ACA Terminals | Terminal 4 |
| Caribbean Airlines Official Website | http://www.caribbean-airlines.com/ |
| Official YouTube | https://www.youtube.com/user/iflycaribbean |
| Official Facebook | https://www.facebook.com/caribbeanairlines/ |
| Official Instagram | https://www.instagram.com/iflycaribbean/ |
ACA Caribbean Airlines Terminal Departure
Caribbean Airlines operates its flights out of Terminal 4 at General Juan N. Álvarez International Airport (ACA) in Acapulco. This is the designated Caribbean Airlines departure terminal at ACA. Terminal 4 at ACA Airport is a modern and spacious terminal that serves as the home base for Caribbean Airlines’ operations. Some key features of the Caribbean Airlines departure terminal include:-
- Check-in Counters: ACA Caribbean Airlines Terminal has dedicated check-in counters located within Terminal 4 where passengers can complete their check-in process prior to their flights.
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- Security Checkpoint: Passengers flying with ACA Caribbean Airlines Terminal will need to go through the security screening checkpoint located in Terminal 4 before proceeding to their boarding gates.
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- Departure Gates: Caribbean Airlines flights depart from the various gates within Terminal 4. Passengers should check their boarding passes or flight information to identify the correct departure gate.
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- Amenities: ACA Caribbean Airlines Terminaloffers a range of amenities for passengers, including restaurants, shops, lounges, and other services to enhance the travel experience.
Caribbean Airlines ACA Terminal Arrivals
When flying with Caribbean Airlines, passengers will arrive at the General Juan N. Álvarez International Airport (ACA) in Acapulco, where the airline’s arrivals terminal is located. Upon arrival, passengers will disembark their Caribbean Airlines flight and proceed through the arrivals process in Terminal 4, which includes:-
- Customs and Immigration: Passengers will need to go through U.S. Customs and Immigration inspection after getting off the plane. This is a necessary step for all international arrivals at ACA.
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- Baggage Claim: Passengers can collect their checked luggage from the designated Caribbean Airlines baggage claim area within Terminal 4.

Queries Handled by Caribbean Airlines ACA Terminal
The Caribbean Airlines ACA Terminal at General Juan N. Álvarez International Airport handles a variety of queries and requests from passengers. Some of the key queries and services provided at the Caribbean Airlines ACA Terminal include:| Flight Information | Passengers can obtain information about their Caribbean Airlines flight schedules, gate assignments, and flight status. The ACA Caribbean Airlines Terminal staff can assist with rebooking, flight changes, or cancellations. |
| Check-in and Baggage | Passengers can complete their check-in process at the designated Caribbean Airlines counters in the ACA Caribbean Airlines Terminal. Assistance is available for baggage check-in, excess baggage, and lost/delayed luggage inquiries. |
| Ticketing and Reservations | ACA Caribbean Airlines Terminal Passengers can make new bookings, modify existing reservations, or inquire about fares and availability. The ACA Caribbean Airlines Terminal staff can provide information about Caribbean Airlines’ policies, fees, and travel requirements. |
| Customer Service | Passengers can speak to Caribbean Airlines representatives at the terminal to address any concerns, complaints, or feedback. The staff can provide general assistance and information to ensure a smooth travel experience. |
| Special Assistance | Passengers requiring special assistance, such as wheelchair support or medical needs, can request help from the Caribbean Airlines staff at the ACA Terminal. The ACA Caribbean Airlines Terminal is equipped to handle requests for passengers with disabilities or other special requirements. |
| Transit and Connections | Passengers connecting to other flights can get information about their onward travel and transit process at the ACA Caribbean Airlines Terminal. The staff can guide passengers through the airport and provide details about ACA Caribbean Airlines Terminal Facilities. |
Caribbean Airlines Facilities and Services Available at General Juan N. Álvarez International Airport
ACA Caribbean Airlines Terminal provides several facilities and services for passengers traveling through General Juan N. Álvarez International Airport (ACA) to ensure a comfortable and convenient journey. Some of these facilities and services include:-
- Check-in counters: ACA Caribbean Airlines Terminal Passengers can check-in at the dedicated Caribbean Airlines counters located in Terminal 4. Self-service kiosks are also available for a quick and easy check-in process.
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- Baggage services: ACA Caribbean Airlines Terminal offers baggage handling services, including checked baggage and special baggage assistance. Make sure to review the airline’s baggage policy and allowances before your flight.
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- In-flight services: ACA Caribbean Airlines Terminal provides in-flight entertainment, meals, and beverages on select flights. Passengers can also request special meals for dietary restrictions or preferences.
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- Frequent flyer program: ACA Caribbean Airlines Terminal has a frequent flyer program called Caribbean Miles, which allows passengers to earn miles for their flights and redeem them for rewards such as free flights, upgrades, and more.
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- Group travel and charter services: ACA Caribbean Airlines Terminal offers group travel and charter services for passengers traveling together or those in need of a private aircraft.
Why Must You Choose Caribbean Airlines ACA Terminal?
Choosing Caribbean Airlines Terminal offers several benefits, making it an excellent choice for travelers:-
- Convenient location: Caribbean Airlines Terminal ACA operates from Terminal 4 at ACA Airport, which is easily accessible by various means of transportation. This central location allows passengers to efficiently connect to other destinations or reach their final destination with ease.
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- Modern facilities: Caribbean Airlines Terminal ACA is a modern facility with a wide range of amenities to enhance the travel experience. These amenities include comfortable lounges, restaurants, shops, and more.
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- Smooth check-in process: Caribbean Airlines Terminal ACA offers both traditional check-in counters and self-service kiosks, allowing passengers to choose the most convenient method for their needs.
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- Comfortable in-flight experience: Caribbean Airlines Terminal ACA provides in-flight entertainment, meals, and beverages on select flights, ensuring a pleasant journey for passengers.
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- Special assistance: Caribbean Airlines Terminal ACA offers special assistance for passengers with disabilities, medical conditions, or other special needs, ensuring a comfortable and inclusive travel experience for all.
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- Frequent flyer program: Caribbean Airlines’ frequent flyer program, Caribbean Miles, allows passengers to earn miles for their flights and redeem them for rewards such as free flights, upgrades, and more.
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- Reliable customer service: The Caribbean Airlines Terminal ACA customer service team is available 24/7 to assist with flight reservations, changes, and other inquiries, ensuring a smooth travel experience for passengers.
Parking and Transportation at General Juan N. Álvarez International Airport
General Juan N. Álvarez International Airport (ACA) offers various parking and transportation options for passengers traveling to and from the airport:-
- Parking: ACA Airport provides several parking options, including short-term, long-term, and economy parking. Passengers can choose the most suitable option based on their needs and budget. Valet parking is also available for added convenience.
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- Taxi: Taxis are readily available at ACA Airport, providing a direct and convenient transportation option for passengers traveling to their destination. Fares are metered and may vary depending on the time of day and traffic conditions.
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- Ride-sharing services: Ride-sharing services such as Uber and Lyft operate at ACA Airport, offering an alternative to traditional taxi services. Passengers can request a ride through the respective app and pay electronically.
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- Public transportation: ACA Airport is connected to the Acapulco City subway and bus system, providing an affordable and convenient transportation option for passengers. The AirTrain ACA is a free shuttle service that connects airport terminals to the subway and Long Island Rail Road (LIRR) stations.
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- Car rental: Several car rental companies operate at ACA Airport, offering passengers the flexibility to rent a car for their journey. Car rental counters are located in the terminal buildings, and rental cars can be picked up and dropped off at designated areas.
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- Shuttle services: Some hotels and private companies offer shuttle services to and from ACA Airport. Passengers can book these services in advance or upon arrival for a convenient and affordable transportation option.
Nearby Hotels and Accommodation at General Juan N. Álvarez International Airport
There are several hotels and accommodations near General Juan N. Álvarez International Airport (ACA) that cater to the needs of travelers. Some popular options include:-
- TWA Hotel: Located at ACA Airport, the TWA Hotel offers convenient and stylish accommodations for passengers. The hotel features a rooftop infinity pool, a fitness center, and various dining options.
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- Crowne Plaza ACA Airport Acapulco: This hotel is located just a few minutes from ACA Airport and provides free 24-hour shuttle service for guests. The hotel offers comfortable rooms, a fitness center, and a restaurant.
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- Hilton Acapulco ACA Airport: The Hilton Acapulco ACA Airport is located near the airport and offers a free 24-hour shuttle service for guests. The hotel features comfortable rooms, a fitness center, a restaurant, and a bar.
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- Fairfield Inn by Marriott ACA Airport: This hotel is conveniently located near ACA Airport and provides a free 24-hour shuttle service for guests. The hotel offers comfortable rooms, a fitness center, and a complimentary breakfast.
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- Courtyard by Marriott ACA Airport: The Courtyard by Marriott ACA Airport is located near the airport and offers a free 24-hour shuttle service for guests. The hotel features comfortable rooms, a fitness center, a restaurant, and a bar.
Special Assistance at General Juan N. Álvarez International Airport (ACA)
General Juan N. Álvarez International Airport (ACA) provides special assistance to ensure a comfortable and accessible travel experience for passengers with disabilities or special needs. Some of the services and facilities available include:-
- Wheelchair assistance: Passengers who require wheelchair assistance can request this service through their airline or at the airport. Staff will be available to assist with boarding and disembarking the aircraft, as well as navigating the terminal.
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- Accessible facilities: ACA Airport has accessible restrooms, elevators, and other facilities to accommodate passengers with special needs. Tactile maps and braille signage are also available for visually impaired passengers.
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- Service animals: ACA Airport welcomes service animals and provides designated relief areas for them. Passengers should inform their airline in advance if they plan to travel with a service animal.
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- TDD/TTY telephones: Telecommunications devices for the deaf (TDD) and teletypewriters (TTY) are available at ACA Airport to assist passengers with hearing impairments.
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- Visual paging: Visual paging screens are located throughout the airport to assist passengers who are deaf or hard of hearing.
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- Special seating: Passengers with special seating needs, such as those with mobility impairments or medical conditions, can request priority seating at the airport.
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- Medical services: ACA Airport has a medical clinic and pharmacy to provide basic medical services and supplies for passengers who require them.
Caribbean Airlines Lounges and Waiting Areas at General Juan N. Álvarez International Airport
Caribbean Airlines offers its passengers access to various lounges and waiting areas at the General Juan N. Álvarez International Airport (ACA) in Acapulco. Caribbean Airlines Lounge at ACA Airport:-
- Caribbean Airlines Terminal ACA operates its own dedicated lounge within Terminal 4 at ACA Airport.
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- The Caribbean Airlines Lounge is located post-security, providing a comfortable and relaxing space for eligible passengers.
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- The lounge offers amenities such as comfortable seating, complimentary refreshments, and access to Wi-Fi.
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- Caribbean Airlines Terminal Passengers can use the lounge to unwind, work, or enjoy light snacks and beverages before their flights.
| Terminal 4 Concourse | The main concourse of Terminal 4 offers various seating areas and waiting spaces for all passengers. These areas provide a comfortable environment to relax, work, or wait for their flights. |
| Gate Seating | Each boarding gate within Terminal 4 has dedicated seating areas for passengers waiting to board their flights. These gate-specific waiting areas are conveniently located near the departure lounges. |
| Airside Amenities | Terminal 4 at ACA Airport features a range of airside amenities, including restaurants, cafes, and retail stores. Passengers can utilize these facilities while waiting for their flights or during transit. |
| Landside Amenities | The landside areas of Terminal 4, before the security checkpoint, also offer various amenities like restaurants, shops, and public seating areas. Passengers can access these facilities prior to their check-in and security screening processes. |
FAQs on ACA Airport Terminal Caribbean Airlines
Here are the answers to the FAQs:Caribbean Airlines flights depart from Terminal 4 at General Juan N. Álvarez International Airport (ACA).
The Caribbean Airlines check-in counters are located within Terminal 4 at ACA Airport.
Yes, Caribbean Airlines operates its own dedicated lounge within Terminal 4 at ACA Airport.
The Caribbean Airlines baggage claim area is located within Terminal 4 at ACA Airport.
Yes, ACA Airport has several on-site and airport-adjacent hotel options, including the Courtyard by Marriott Acapulco ACA Airport and the Hilton Garden Inn Acapulco ACA Airport.
There are currency exchange facilities available within the terminals at ACA Airport, including in Terminal 4 where Caribbean Airlines operates.
The Caribbean Airlines ticket counters are located in Terminal 4 at ACA Airport.
Yes, ACA Airport provides free Wi-Fi access throughout the terminals, including in the Caribbean Airlines Terminal 4.
Charging stations are available at various locations within the ACA Airport terminals, including in the waiting areas and lounges.
It is recommended to arrive at ACA Airport at least 2 hours before your scheduled Caribbean Airlines departure time.
Yes, you can bring food through the security checkpoint at ACA Airport, as long as it complies with the TSA’s regulations for carry-on items.
Yes, ACA Airport offers luggage storage facilities for passengers who need to temporarily store their belongings.
The Caribbean Airlines ACA Terminal is located at Terminal 4, Carretera Base Aérea Militar No. 7, Col. Plan de los Amates, Acapulco, Guerrero, Mexico.
The phone number for the Caribbean Airlines ACA Terminal is 52 744 446 5690.
ACA Airport offers a range of amenities and services, including restaurants, shops, lounges, currency exchange, and ground transportation options.
Passengers can access taxis, rideshares, public transportation, and car rental services from the Caribbean Airlines ACA Terminal.
Yes, there are several on-airport and airport-adjacent hotel options near the Caribbean Airlines ACA Terminal, as well as hotels in the nearby Jamaica, Queens area.
Caribbean Airlines provides special assistance at the ACA Terminal for passengers with disabilities, unaccompanied minors, and those with medical needs or other requirements.
Passengers can work with the Caribbean Airlines staff at the ACA Terminal to report and claim any lost or delayed baggage.
Passengers can contact the Caribbean Airlines ACA Terminal by calling 52 744 446 5690.
