+1-877-777-6741
What is the Avianca ROC Terminal Address and Location Map?
The Avianca ROC Terminal is located at:1200 Brooks Ave, Rochester, NY 14624, American States
The Avianca ROC Terminal is situated within Terminal 4 at Greater Rochester International Airport in Rochester City. Terminal 4 is one of the largest and most modern terminals at ROC Airport, serving as a hub for several major international airlines.Avianca ROC Terminal Location Map
The specific location of the Avianca ROC Terminal can be found on the 4th floor of Terminal 4. Passengers can easily navigate to the Avianca check-in counters, security checkpoints, and gates using the comprehensive signage and maps provided throughout the terminal. To help passengers find their way, the Avianca Terminal ROC provides clear directional signage and a detailed terminal map, which can be accessed on the airline’s website or by asking the friendly staff at the terminal. This ensures a seamless and efficient travel experience for all Avianca passengers departing from or arriving at the ROC Airport.How to Contact Avianca Terminal ROC?
To contact the Avianca Terminal ROC, you can use the following information:| Airport Name | Greater Rochester International Airport |
| Greater Rochester International Airport Address | 1200 Brooks Ave, Rochester, NY 14624, American States |
| Greater Rochester International Airport Phone Number | +1-877-777-6741 / 1 585-753-7000 |
| Avianca Contact Number | +1 866 919 0081 |
| Greater Rochester International Airport Code | ROC |
| Avianca Ticket Counter Hours | 24/7 |
| Type | International |
| Avianca ROC Terminals | Terminal 4 |
| Avianca Official Website | http://www.avianca.com/ |
| Official YouTube | https://www.youtube.com/user/aviancachannel |
| Official Twitter | https://twitter.com/AviancaNAM |
| Official Facebook | https://www.facebook.com/AviancaGlobal |
| Official Instagram | https://www.instagram.com/avianca |
ROC Avianca Terminal Departure
Avianca flights depart from Terminal 4 at Greater Rochester International Airport (ROC) in Rochester City. Terminal 4 is one of the largest and most modern terminals at ROC Airport, serving as a hub for several major international airlines, including Avianca. When departing from the Avianca ROC Terminal, passengers can expect the following:-
- Check-in Counters: Avianca’s check-in counters are located on the 4th floor of Terminal 4. ROC Avianca Terminal Passengers can check-in for their flights, drop off their luggage, and receive their boarding passes at these dedicated counters.
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- Security Checkpoint: After checking in, passengers will proceed to the security checkpoint, which is also located within Terminal 4. ROC Avianca Terminal passengers can use the dedicated security lanes to ensure a smooth and efficient screening process.
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- Gates and Boarding: Once through security, passengers will find their designated Avianca gates on the departure level of ROC Avianca Terminal . Clear signage and announcements will guide passengers to their correct gate for boarding.
Queries Handled by Avianca ROC Terminal
Here are the key queries that can be handled by the ROC Avianca Terminal:-
- Avianca ROC Departure Terminal: Avianca flights depart from Terminal 4 at ROC Airport. Passengers can find the ROC Avianca Terminal check-in counters, security checkpoints, and gates within this terminal.
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- Avianca ROC Terminal Map: The ROC Avianca Terminal is located within the larger Terminal 4 at ROC Airport. Comprehensive maps and signage are available to help passengers navigate the terminal.
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- Flight Information and Reservations: Passengers can inquire about flight schedules, availability, and make reservations through the ROC Avianca Terminal.
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- Baggage and Check-in Assistance: The ROC Avianca Terminal staff can provide guidance and assistance with baggage handling, check-in, and other travel-related services.
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- Customer Service and Queries: Passengers can contact the ROC Avianca Terminal customer service team for any questions, concerns, or issues related to their travel.
Avianca Facilities and Services Available at Greater Rochester International Airport
As a leading airline in Latin America, ROC Avianca Terminal offers a range of facilities and services to its passengers at the Greater Rochester International Airport (ROC) in Rochester City.| Check-in and Ticketing | ROC Avianca Terminal has dedicated check-in counters located on the 4th floor of Terminal 4 at ROC Airport. Passengers can check-in for their flights, drop off their luggage, and receive their boarding passes at these counters. |
| Security Checkpoint | Avianca Terminal ROC passengers can use the dedicated security lanes within Terminal 4 to ensure a smooth and efficient screening process. |
| Boarding and Gates | Avianca Terminal ROC flights depart from the gates located on the departure level of Terminal 4. Clear signage and announcements guide passengers to their designated Avianca gates. |
| Dining and Shopping | Avianca Terminal ROC features a wide range of dining and shopping options, catering to the diverse needs of Avianca passengers. Passengers can find various restaurants, cafes, and retail stores throughout the Avianca Terminal ROC. |
| Customer Service | The Avianca Terminal ROC is staffed with a team of knowledgeable and friendly customer service representatives who are available to assist passengers with any inquiries or concerns. Passengers can contact the Avianca Terminal ROC customer service team via phone, email, or social media channels. |
Why Must You Choose Avianca ROC Terminal?
Choosing Avianca Terminal ROC for your travel needs offers several advantages, including:-
- Convenient location: ROC Airport is one of the busiest and most accessible airports in the world, serving a large number of domestic and international destinations. Avianca Terminal ROC is centrally located and offers easy access to ground transportation, making it a convenient choice for travelers.
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- Modern facilities: Terminal 4 at ROC Airport is a modern and well-equipped terminal, offering a wide range of amenities and services to enhance the travel experience for passengers. From duty-free shopping and dining options to lounges and charging stations, passengers can enjoy a comfortable and convenient journey with Avianca Terminal ROC .
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- Reliable service: Avianca is a reputable airline with a strong track record of providing reliable and efficient service to its passengers. With a focus on safety, punctuality, and customer satisfaction, passengers can trust Avianca Terminal ROC to deliver a smooth and hassle-free travel experience.
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- Competitive pricing: Avianca Terminal ROC offers competitive pricing on its flights, making it an affordable option for travelers looking for value for money. With a range of fare options and promotions available, passengers can find the best deal for their travel needs.
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- Excellent customer service: Avianca Terminal ROC is committed to providing exceptional customer service, with a team of friendly and knowledgeable staff available to assist passengers with their travel needs. Whether you need help with check-in, baggage, or any other aspect of your journey, Avianca’s customer service team is always ready to help.
Parking and Transportation at Greater Rochester International Airport
Parking and transportation options at Greater Rochester International Airport are abundant and varied, making it easy for passengers to get to and from the airport. Here are some of the options available:-
- Parking: ROC Airport offers several parking options, including short-term, long-term, and economy parking. Short-term parking is located near the terminals and is ideal for quick pick-ups and drop-offs, while long-term parking is located further away and offers more affordable rates for longer stays. Economy parking is the most affordable option, with shuttle service to and from the terminals.
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- Taxi: Taxis are readily available at ROC Airport, with designated taxi stands located outside each terminal. Fares are metered and based on the distance traveled, with a flat rate of $52 plus tolls and tip for trips to Manhattan.
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- Ride-sharing: Services such as Uber and Lyft are available at ROC Airport, with designated pick-up areas located outside each terminal. Fares vary depending on the distance traveled, time of day, and demand.
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- Public transportation: The AirTrain ROC is a convenient and affordable way to get to and from the airport. The AirTrain connects to the Rochester City subway and Long Island Rail Road, making it easy to reach other destinations in the city. Fares for the AirTrain vary depending on the distance traveled.
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- Car rental: Several car rental companies operate at ROC Airport, including Avis, Budget, Hertz, and Enterprise. Car rental counters are located in each terminal, and shuttle service is available to off-airport rental locations.
Nearby Hotels and Accommodation at Greater Rochester International Airport
If you’re looking for accommodation near Greater Rochester International Airport, there are several options available to suit different budgets and preferences. Here are some of the nearby hotels and accommodations:-
- TWA Hotel: Located inside the iconic TWA Flight Center at ROC Airport, the TWA Hotel offers a unique and stylish lodging experience. The hotel features retro-inspired rooms, a rooftop pool and observation deck, and several dining and drinking options.
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- Courtyard by Marriott ROC Airport: Located just a few minutes from ROC Airport, the Courtyard by Marriott offers modern and comfortable rooms, a fitness center, and an on-site restaurant. The hotel also provides free shuttle service to and from the airport.
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- Hampton Inn NY-ROC: Located just a short drive from ROC Airport, the Hampton Inn offers comfortable rooms, free breakfast, and a fitness center. The hotel also provides free shuttle service to and from the airport.
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- Fairfield Inn & Suites by Marriott ROC Airport: Located just a few minutes from ROC Airport, the Fairfield Inn & Suites offers modern rooms, a fitness center, and an on-site restaurant. The hotel also provides free shuttle service to and from the airport.
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- Best Western ROC Airport Hotel: Located just a few minutes from ROC Airport, the Best Western offers comfortable rooms, free breakfast, and an on-site restaurant. The hotel also provides free shuttle service to and from the airport.
Special Assistance at Greater Rochester International Airport (ROC)
Greater Rochester International Airport (ROC) is committed to providing special assistance to passengers with disabilities or special needs. Here are some of the special assistance services available at ROC:-
- Wheelchair assistance: ROC Airport provides wheelchair assistance to passengers who require it, both in the terminals and on the aircraft. Passengers should inform their airline in advance if they require wheelchair assistance.
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- Accessible restrooms: ROC Airport has accessible restrooms throughout the terminals, with wider stalls and grab bars for passengers with disabilities.
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- TTY/TDD phones: ROC Airport has TTY/TDD phones available for passengers who are deaf or hard of hearing. These phones are located throughout the terminals.
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- Service animals: ROC Airport welcomes service animals in the terminals and on the aircraft, provided that they are properly trained and certified.
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- Visual paging: ROC Airport provides visual paging for passengers who are deaf or hard of hearing. Passengers should inform airline staff if they require visual paging.
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- Family restrooms: ROC Airport has family restrooms available for passengers traveling with young children or passengers who require assistance with personal care.
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- Accessible parking: ROC Airport has accessible parking spaces available for passengers with disabilities. These spaces are located in the short-term and long-term parking lots.
Avianca Lounges and Waiting Areas at Greater Rochester International Airport
Avianca have its own dedicated lounge at Greater Rochester International Airport (ROC). Avianca passengers can access the lounges of partner airlines or purchase access to third-party lounges located in the terminal. Here are some of the lounges available to Avianca passengers at ROC:-
- Air France Lounge: Located in Terminal 1, the Air France Lounge is available to Avianca passengers traveling in business class or with elite status. The lounge offers comfortable seating, complimentary food and beverages, Wi-Fi, and shower facilities.
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- KAL Lounge: Located in Terminal 1, the KAL Lounge is available to Avianca passengers traveling in business class or with elite status. The lounge offers comfortable seating, complimentary food and beverages, Wi-Fi, and shower facilities.
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- Wingtips Lounge: Located in Terminal 4, the Wingtips Lounge is available to all passengers for a fee. The lounge offers comfortable seating, complimentary food and beverages, Wi-Fi, and shower facilities.
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- Delta Sky Club: Located in Terminal 4, the Delta Sky Club is available to Avianca passengers traveling in business class or with elite status. The lounge offers comfortable seating, complimentary food and beverages, Wi-Fi, and shower facilities.
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- The Centurion Lounge: Located in Terminal 4, the Centurion Lounge is available to American Express Platinum and Centurion cardholders. The lounge offers comfortable seating, complimentary food and beverages, Wi-Fi, and shower facilities.
FAQs on ROC Airport Terminal Avianca
Here are the answers to the FAQs about the Avianca ROC Terminal:
What terminal does Avianca fly out of at ROC Airport?
Avianca flights depart from Terminal 4 at Greater Rochester International Airport (ROC).
Where is the Avianca check-in counter located at Greater Rochester International Airport (ROC)?
The Avianca check-in counters are located on the 4th floor of Terminal 4 at ROC Airport.
Does Greater Rochester International Airport have an Avianca lounge?
Yes, Avianca has a dedicated lounge located within Terminal 4 at ROC Airport.
Where can I find the Avianca baggage claim area at Greater Rochester International Airport?
The Avianca baggage claim area is located within Terminal 4 at ROC Airport.
Does Greater Rochester International Airport (ROC) have a hotel?
Yes, there are several hotels located near ROC Airport, including options like Courtyard by Marriott, Hilton Garden Inn, and Hampton Inn.
Where can I exchange currency at ROC Airport?
Currency exchange services are available at various locations throughout the terminals at ROC Airport.
Where can I find the Avianca ticket counter at ROC Airport?
The Avianca ticket counters are located on the 4th floor of Terminal 4 at ROC Airport.
Does Greater Rochester International Airport have Wi-Fi?
Yes, ROC Airport provides free Wi-Fi connectivity throughout the terminals.
Where can I find a charging station at ROC Airport?
Charging stations are available at various locations within the terminals at ROC Airport.
How early should I arrive at ROC Airport for an Avianca flight?
Avianca recommends arriving at the ROC Terminal at least 2 hours prior to your scheduled departure time.
Can I bring food through security at ROC Airport?
Yes, you can bring food through security at ROC Airport, as long as it complies with TSA regulations.
Can I store my luggage at ROC Airport?
Yes, ROC Airport offers luggage storage facilities for passengers.
What is the address of the Avianca ROC Terminal?
The Avianca ROC Terminal is located at: 1200 Brooks Ave, Rochester, NY 14624, American States
What is the phone number for the Avianca ROC Terminal?
The phone number for the Avianca ROC Terminal is 1 585-753-7000.
What amenities and services are available at the Greater Rochester International Airport (ROC)?
ROC Airport offers a wide range of amenities, including restaurants, shops, lounges, and various passenger services.
What ground transportation options are available at the Avianca ROC Terminal?
Ground transportation options at the Avianca ROC Terminal include taxis, rideshare services, shuttle buses, and public transportation (AirTrain).
Are there any nearby hotels or accommodations for Avianca passengers at Greater Rochester International Airport?
Yes, there are several hotels and accommodation options located in close proximity to ROC Airport, including Courtyard by Marriott, Hilton Garden Inn, and Hampton Inn.
What special assistance is available at the Avianca ROC Terminal?
The Avianca ROC Terminal and ROC Airport provide a range of accessibility services, including wheelchair assistance, sensory rooms, and support for passengers with disabilities.
What is the process for handling lost or delayed baggage at the Greater Rochester International Airport?
Passengers should report any lost or delayed baggage to the Avianca ROC Terminal staff, who will assist with the retrieval or tracking of the luggage.
How can I contact the Avianca ROC Terminal for further assistance?
Passengers can contact the Avianca ROC Terminal by calling 1 585-753-7000 or by visiting the airline’s website at www.Avianca.com.