Asiana ROC Terminal (Departure and Arrival)

Asiana Airlines, one of the leading air carriers in Asia, proudly operates its services from the Greater Rochester International Airport (ROC) in Rochester City. The Asiana ROC Terminal serves as a vital hub for the airline, connecting passengers from the United States to various destinations across Asia.

Asiana ROC Terminal - Greater Rochester International Airport

Asiana Airlines operates from Terminal 1 at ROC International Airport. Terminal 1 is a major international hub, serving millions of passengers annually. It is equipped with state-of-the-art facilities, ensuring a seamless and comfortable travel experience for all Asiana Airlines passengers.

What is the Asiana ROC Terminal Address and Location Map?

The Asiana Airlines operates from Terminal 1 at Greater Rochester International Airport (ROC) in Rochester City. The address for Terminal 1 at ROC International Airport is:

1200 Brooks Ave, Rochester, NY 14624, American States

The Asiana Terminal ROC is conveniently located within the ROC Airport complex. Passengers can easily navigate to the terminal using the comprehensive airport maps and signage available throughout the facility.

Asiana Terminal ROC Location Map

To locate the exact location of Terminal 1 and Asiana Airlines’ check-in counters, boarding gates, and other facilities, passengers can refer to the ROC Airport Terminal Map available on the official ROC Airport website. This map provides a clear and detailed view of the terminal, making it easy for passengers to navigate their way.

The terminal is situated in the northeastern part of the ROC Airport, close to the AirTrain stations and other ground transportation options. Travelers can access the Asiana ROC Terminal by following the signs and directions within the airport.

How to Contact Asiana Terminal ROC?

To contact Asiana Terminal at ROC International Airport, passengers can use the following methods:

Airport Name	Greater Rochester International Airport
Greater Rochester International Airport Address	1200 Brooks Ave, Rochester, NY 14624, American States
Greater Rochester International Airport Phone Number	+1-877-445-3112 / 1 585-753-7000
Asiana Contact Number	+1-800-227-4262
Greater Rochester International Airport Code	ROC
Asiana Ticket Counter Hours	24/7
Type	International
Asiana ROC Terminals	Terminal 1
Asiana Official Website	http://www.flyasiana.com/
Official YouTube	https://www.youtube.com/channel/
Official Twitter	https://twitter.com/Flyasiana
Official Facebook	https://www.facebook.com/asiana.jp/
Official Instagram	https://www.instagram.com/asianaairlines/

The Asiana ROC Terminal staff is dedicated to providing excellent customer service and assisting passengers with their travel needs. Passengers are encouraged to utilize the available contact options to get in touch with the terminal for any inquiries or support required during their journey.

ROC Asiana Terminal Departure

Asiana Airlines operates its flights from Terminal 1 at the Greater Rochester International Airport (ROC) in Rochester City. This is the designated Asiana ROC Departure Terminal.Asiana Airlines flights depart from Terminal 1 at the ROC International Airport. This modern and well-equipped terminal offers a seamless travel experience for both international and domestic passengers. Terminal 1 at ROC Airport is home to several major airlines, including Asiana Airlines, Lufthansa, and Japan Airlines. The terminal is known for its efficient layout, ample amenities, and easy access to ground transportation options.Passengers traveling with Asiana Airlines can conveniently access the Asiana ROC Departure Terminal by following the signs and directions within the ROC Airport complex. The terminal’s layout and amenities ensure a smooth and enjoyable departure experience for Asiana Airlines passengers.

Asiana ROC Terminal Arrivals

Asiana Airlines flights arriving at the Greater Rochester International Airport (ROC) in Rochester City land at Terminal 1, which is the designated Asiana ROC Arrivals Terminal. Upon arrival at ROC Airport, Asiana Airlines passengers will disembark their flights at Terminal 1. This modern and well-equipped terminal is designed to provide a seamless and efficient arrival experience for international and domestic travelers.After clearing immigration and customs, Asiana Airlines passengers can easily access the various ground transportation options available at the ROC Terminal 1 arrivals area. This includes taxis, rideshare services, the AirTrain, and shuttle buses, allowing passengers to conveniently reach their final destinations. The Asiana ROC Arrivals Terminal is designed to provide a seamless and hassle-free experience for travelers arriving at ROC Airport. With its modern facilities, amenities, and efficient layout, the terminal ensures a smooth and comfortable arrival for Asiana Airlines passengers.

Queries Handled by Asiana ROC Terminal

The Asiana Terminal ROC at the Greater Rochester International Airport (ROC) in Rochester City handles a wide range of queries and assistance for Asiana Airlines passengers. The terminal’s staff is dedicated to providing excellent customer service and addressing the various needs of travelers. Some of the common queries and assistance provided by the Asiana Terminal ROC include:

Flight Information	Ticketing and Reservations	Customer Service
Providing updates on flight schedules, delays, and cancellations Assisting with flight check-in and boarding procedures Answering questions about baggage policies and handling	Helping with ticket purchases, modifications, and refunds Addressing issues related to booking and seat assignments Providing information on fare classes and upgrade options	Resolving any complaints or concerns regarding the travel experience Assisting with special requests or accommodations Addressing lost or delayed baggage issues

The Asiana ROC Terminal staff is trained to handle a variety of queries and provide personalized assistance to ensure a smooth and enjoyable travel experience for Asiana Airlines passengers. Passengers are encouraged to approach the terminal’s customer service desks or contact the terminal’s phone number for any assistance they may require.

Asiana Facilities and Services Available at Greater Rochester International Airport

Asiana Airlines offers a range of facilities and services at Greater Rochester International Airport (ROC) to ensure a comfortable and convenient travel experience for its passengers. Here are some of the facilities and services available at ROC Airport:

- Check-in counters: ROC Asiana Terminal has dedicated check-in counters at Terminal 1, where passengers can check-in, drop off their luggage, and receive their boarding pass.

- Duty-free shops: ROC Asiana Terminal Passengers can enjoy duty-free shopping at ROC Airport, with a range of luxury brands and products available.

- Restaurants and cafes: ROC Airport offers a variety of dining options, including restaurants, cafes, and fast-food outlets.

- Baggage services: ROC Asiana Terminal provides baggage services, including lost and found, baggage storage, and baggage wrapping.

- Wi-Fi: ROC Airport offers free Wi-Fi throughout the ROC Asiana Terminal, allowing passengers to stay connected while they wait for their flight.

Asiana Airlines’ dedicated facilities and services at the ROC Terminal 1 are designed to cater to the needs of its passengers, providing a seamless and enjoyable travel experience from the Greater Rochester International Airport.

Why Must You Choose Asiana ROC Terminal?

There are several reasons why passengers may choose to fly with ROC Asiana Terminal at Greater Rochester International Airport (ROC):

- Quality service: ROC Asiana Terminal is known for providing high-quality service to its passengers, with a focus on comfort, convenience, and safety.

- Competitive prices: ROC Asiana Terminal offers competitive prices on its flights, making it a popular choice for budget-conscious travelers.

- Extensive route network: ROC Asiana Terminal has an extensive route network, with flights to destinations around the world.

- Comfortable seating: ROC Asiana Terminal offers comfortable seating options, including economy, business, and first-class seats.

- In-flight entertainment: ROC Asiana Terminal provides in-flight entertainment options, including movies, TV shows, and music.

- In-flight meals: ROC Asiana Terminal offers a range of in-flight meals, including Korean and Western cuisine.

- Loyalty program: ROC Asiana Terminal operates a loyalty program, Asiana Club, which rewards frequent flyers with points that can be redeemed for flights, upgrades, and other benefits.

- Convenient location: ROC Airport is conveniently located near major highways and public transportation options, making it easy to reach from anywhere in the Rochester City area.

By selecting the Asiana ROC Terminal, travelers can enjoy a seamless, comfortable, and enjoyable journey, making it an excellent choice for those flying with Asiana Airlines or connecting through the Greater Rochester International Airport.

Parking and Transportation at Greater Rochester International Airport

For passengers traveling through the Asiana ROC Terminal at the Greater Rochester International Airport, there are several parking and transportation options available:Parking at ROC Airport:ROC Airport offers various parking facilities to accommodate the needs of travelers. The main parking options include:

- Short-Term Parking: Located close to the terminals, these lots are ideal for quick drop-offs or short-term parking during the duration of the trip.

- Long-Term Parking: These lots are situated farther from the terminals and offer more affordable rates for extended parking needs.

- Economy Parking: The economy lots provide the most cost-effective parking options, with shuttle services to the terminals.

Passengers can reserve their parking spots in advance or pay upon arrival at the ROC Airport parking facilities.Ground Transportation:ROC Airport offers a range of ground transportation options for passengers, including:

- Taxis: Taxi stands are available at all terminals, providing a convenient way to reach your destination.

- Rideshare Services: Ride-hailing services like Uber and Lyft have designated pickup and drop-off areas at the airport.

- AirTrain: The AirTrain is an efficient rail system that connects the airport’s terminals, parking lots, and nearby transportation hubs, such as the Jamaica and Howard Beach stations.

- Shuttle Buses: Shuttle buses operate between the terminals and off-site parking lots, as well as to nearby hotels and other transportation options.

- Public Transportation: Passengers can access the Rochester City subway and bus systems from the AirTrain stations at ROC Airport.

By utilizing the various parking and transportation options available at ROC Airport, Asiana Airlines passengers can seamlessly travel to and from the Asiana ROC Terminal, ensuring a hassle-free experience.

Nearby Hotels and Accommodation at Greater Rochester International Airport

Nearby Hotels and Accommodation Options at Greater Rochester International Airport (ROC)For passengers traveling through the Asiana ROC Terminal, there are several hotels and accommodation options conveniently located near the Greater Rochester International Airport:

On-Site Hotels	Nearby Airport Hotels	Off-Airport Accommodations
Courtyard by Marriott Rochester ROC Airport Rochester Marriott Airport Hotel Sheraton ROC Airport Hotel	Holiday Inn Express ROC Airport Area Hampton Inn & Suites Rochester-ROC Airport Hilton Garden Inn Rochester/ROC Airport Fairfield Inn & Suites by Marriott Rochester ROC Airport	Jamaica, Queens Ozone Park, Queens Rockaway Beach, Queens

These off-airport accommodations may provide more affordable rates and a wider range of amenities, while still being conveniently located near the Asiana ROC Terminal. Regardless of the accommodation choice, passengers can expect a range of amenities, such as shuttle services, free Wi-Fi, and on-site dining options, to enhance their stay and travel experience. By considering the nearby hotels and accommodation options, Asiana Airlines passengers can ensure a comfortable and convenient stay before or after their flights from the Asiana ROC Terminal.

Special Assistance at Greater Rochester International Airport (ROC)

Greater Rochester International Airport (ROC) offers special assistance to passengers with disabilities or special needs. Here are some of the services available:

- Wheelchair assistance: ROC Airport provides wheelchair assistance to passengers with mobility impairments. Passengers can request wheelchair assistance through their airline or at the airport.

- Accessible restrooms: ROC Airport has accessible restrooms located throughout the terminals.

- Service animals: ROC Airport allows service animals to accompany passengers with disabilities.

- TTY/TDD phones: ROC Airport has TTY/TDD phones located throughout the terminals for passengers who are deaf or hard of hearing.

- Visual paging: ROC Airport offers visual paging for passengers who are deaf or hard of hearing.

- Accessible transportation: ROC Airport provides accessible transportation options, including accessible taxis and ride-sharing services.

To access these special assistance services, passengers are encouraged to contact the Asiana ROC Terminal in advance or speak with the airport staff upon arrival. The terminal’s dedicated team is committed to ensuring a seamless and inclusive travel experience for all passengers.

Asiana Lounges and Waiting Areas at Greater Rochester International Airport

Asiana Airlines operates a dedicated airline lounge at the Greater Rochester International Airport (ROC) for its premium passengers. This lounge is located within the Asiana ROC Terminal, which is Terminal 1 at the ROC Airport.

Asiana Airlines Lounge at ROC Airport	Amenities and Services in the Asiana Lounge
The Asiana Airlines Lounge at the ROC Airport is located in Terminal 1, near the Asiana Airlines check-in counters and boarding gates. The lounge is available for Asiana’s business class passengers, as well as members of the airline’s frequent flyer program and other eligible passengers.	Comfortable seating areas with ample space for relaxation Complimentary food and beverage offerings, including hot meals, snacks, and drinks Free high-speed Wi-Fi internet access Business facilities, such as workstations, printers, and meeting spaces Shower rooms and restrooms Television and entertainment options Attentive and friendly lounge staff to assist passengers

In addition to the Asiana Airlines Lounge, the Asiana ROC Terminal also has designated waiting areas and seating throughout the terminal for all passengers. These areas provide a comfortable and convenient place for travelers to wait for their flights, with access to various passenger amenities.The Asiana Airlines Lounge and the waiting areas within the Asiana ROC Terminal are designed to offer a superior travel experience and cater to the needs of Asiana’s passengers, ensuring a relaxing and enjoyable pre-flight experience.

FAQs on ROC Airport Terminal Asiana

Here are the answers to the FAQs:

What terminal does Asiana fly out of at ROC Airport?

Asiana Airlines operates its flights from Terminal 1 at the Greater Rochester International Airport (ROC).

Where is the Asiana check-in counter located at Greater Rochester International Airport (ROC)?

The Asiana Airlines check-in counters are located within Terminal 1 at ROC Airport.

Does Greater Rochester International Airport have an Asiana lounge?

Yes, Asiana Airlines operates a dedicated airline lounge within Terminal 1 at the Greater Rochester International Airport.

Where can I find the Asiana baggage claim area at Greater Rochester International Airport?

The Asiana Airlines baggage claim area is located within Terminal 1 at ROC Airport.

Does Greater Rochester International Airport (ROC) have a hotel?

Yes, ROC Airport has several on-site and nearby hotels, including the Courtyard by Marriott Rochester ROC Airport, Rochester Marriott Airport Hotel, and Sheraton ROC Airport Hotel.

Where can I exchange currency at ROC Airport?

Currency exchange services are available at various locations throughout the ROC Airport terminals, including near the baggage claim areas.

Where can I find the Asiana ticket counter at ROC Airport?

The Asiana Airlines ticket counters are located within Terminal 1 at the Greater Rochester International Airport.

Does Greater Rochester International Airport have Wi-Fi?

Yes, ROC Airport provides free Wi-Fi access throughout the terminals for passengers.

Where can I find a charging station at ROC Airport?

Charging stations are available at various locations within the ROC Airport terminals, including near seating areas and in the airline lounges.

How early should I arrive at ROC Airport for an Asiana flight?

It is recommended that Asiana Airlines passengers arrive at ROC Airport at least 2-3 hours before their scheduled departure time to allow for check-in, security, and boarding procedures.

Can I bring food through security at ROC Airport?

Yes, passengers are generally allowed to bring food items through security at ROC Airport, as long as they comply with the Transportation Security Administration (TSA) regulations.

Can I store my luggage at ROC Airport?

Yes, ROC Airport offers luggage storage and left luggage services for passengers.

What is the address of the Asiana ROC Terminal?

The Asiana ROC Terminal is 1200 Brooks Ave, Rochester, NY 14624, American States.

What is the phone number for the Asiana ROC Terminal?

The phone number for the Asiana ROC Terminal is 1 585-753-7000.

What amenities and services are available at the Greater Rochester International Airport (ROC)?

ROC Airport offers a wide range of amenities and services, including dining options, retail shops, lounges, free Wi-Fi, charging stations, and various passenger assistance services.

What ground transportation options are available at the Asiana ROC Terminal?

Passengers can access taxis, rideshare services, the AirTrain, and shuttle buses from the Asiana ROC Terminal.

Are there any nearby hotels or accommodations for Asiana passengers at Greater Rochester International Airport?

Yes, there are several on-site and nearby hotels located near the ROC Airport, including options in close proximity to the Asiana ROC Terminal.

What special assistance is available at the Asiana ROC Terminal?

The Asiana ROC Terminal provides various special assistance services, such as accessibility support, assistance for passengers with disabilities, language interpretation, and medical emergency services.

What is the process for handling lost or delayed baggage at the Greater Rochester International Airport?

Passengers should report any issues with lost or delayed baggage to their airline’s customer service representatives at the ROC Airport.

How can I contact the Asiana ROC Terminal for further assistance?

Passengers can contact the Asiana ROC Terminal by calling 1 585-753-7000 or by reaching out to the airline’s customer service team.

Asiana ROC Terminal – Greater Rochester International Airport