Allegiant Air, the renowned ultra-low-cost carrier, has established a strong presence at Syracuse Hancock International Airport (SYR) in Syracuse City. The Allegiant SYR Terminal serves as a crucial hub for the airline, offering passengers a seamless and convenient travel experience.
Allegiant SYR Terminal - Syracuse Hancock International Airport
Allegiant Air operates out of Terminal 2 at SYR Airport. This modern and spacious terminal provides a comfortable environment for passengers to begin their journeys.

What is the Allegiant SYR Terminal Address and Location Map?

Allegiant Air operates flights from Terminal 2 at Syracuse Hancock International Airport (SYR) in Syracuse City. Here is the physical address and a link to the location map for your convenience:

1000 Col Eileen Collins Blvd, Syracuse, NY 13212, American States

SYR Terminal Location Map

Please note that the SYR International Airport’s official terminal map, where you can find the location of Terminal 2 and other essential facilities within the terminal, such as check-in counters, security checkpoints, departure gates, and more.

How to Contact Allegiant Terminal SYR?

If you need to contact Allegiant Air Terminal at Syracuse Hancock International Airport (SYR) for assistance with your travel plans, you can reach their customer service in various ways.
Airport NameSyracuse Hancock International Airport
Syracuse Hancock International Airport Address1000 Col Eileen Collins Blvd, Syracuse, NY 13212, American States
Syracuse Hancock International Airport Phone Number+1-877-445-3112 /  1 315-454-4330
Allegiant Contact Number1 (702) 505-8888
Syracuse Hancock International Airport CodeSYR
Allegiant Ticket Counter Hours24/7
TypeInternational
Allegiant SYR TerminalsTerminal 2
Allegiant Official Websitehttp://www.allegiantair.com/
Official YouTubehttps://www.youtube.com/channel/
Official Twitterhttps://twitter.com/Allegiant
Official Facebookhttps://www.facebook.com/Allegiant
Official Instagramhttps://www.instagram.com/allegiant
When contacting Allegiant Air, ensure you have your flight details handy to expedite the process and receive the assistance you need. Please note that while there is no specific phone number for the Allegiant SYR Terminal, the contact options provided above should help you get in touch with Allegiant Air in case you need assistance with your travel plans at SYR International Airport.

SYR Allegiant Terminal Departure

Passengers flying with Allegiant Air will depart from the airline’s designated gates within Terminal 2 at SYR Airport.
    • Check-in:
        • Check-in counters are located in Terminal 1.
        • Passengers should arrive at least 2 hours before departure for domestic flights, and 3 hours for international flights.
        • Allegiant Air offers self-service kiosks for check-in when available.
    • Baggage:
        • Allegiant allows for checked luggage and carry-ons, with specific fees for checked bags.
        • Baggage drop-off at the Allegiant counters once checked in.
    • Security Screening:
        • All passengers must go through security before entering the departure gates.
        • TSA PreCheck may be available for expedited security screening for eligible passengers.
    • Amenities:
        • Food and beverage options available in Terminal 1, including cafes, restaurants, and grab-and-go kiosks.
        • Limited shopping options for duty-free goods and retail stores.
        • Charging stations and free Wi-Fi are available throughout the terminal.
    • Boarding Process:
        • Boarding typically starts 30-45 minutes before the flight’s scheduled departure time.
        • Allegiant Air typically boards by rows or groups, and priority boarding may be available for select passengers.
    • Gate Information:
        • Flight information, including gate assignments and boarding times, are displayed on monitors throughout the terminal.
        • Announcements are made for boarding calls, gate changes, or delays.
    • Ground Transportation:
        • After departure, ground transportation options (taxis, rideshares, and shuttle buses) are available outside the terminal for arriving passengers.
        • The AirTrain SYR provides transportation between terminals, but Allegiant does not use it for departing flights.
When traveling with Allegiant Air from SYR, make sure to familiarize yourself with the terminal layout and plan your journey accordingly to ensure a smooth and hassle-free experience. Remember that terminal information is subject to change, so always double-check the official Allegiant Air and SYR International Airport websites for the most up-to-date information before your travel date.

Allegiant SYR Terminal Arrivals

Allegiant Air operates flights from Terminal 2 at Syracuse Hancock International Airport (SYR) in Syracuse City for both arrivals and departures. If you have an Allegiant Air flight arriving at SYR, your flight will land at Terminal 2.
    • Customs and Immigration:
        • For international arrivals, U.S. Customs and Border Protection (CBP) facilities are available at Terminal 2.
        • Passport control is required for all international passengers.
        • Global Entry and Mobile Passport Control may expedite the process for eligible travelers.
    • Baggage Claim:
        • After clearing immigration (for international flights), proceed to the baggage claim area in Terminal 1.
        • Monitors in the terminal display baggage claim carousel information for your flight.
    • Arrival Information:
        • Flight status (arrival time, gate, etc.) is updated on monitors throughout the terminal.
        • It’s important to check for updates on any gate changes or delays.
    • Ground Transportation:
        • Taxis, rideshare services (Uber/Lyft), and car rentals are available at the arrivals level of Terminal 1.
        • Airport shuttles and buses also service various routes in and out of the airport.
        • AirTrain SYR links Terminal 2 to other terminals, but it does not service Allegiant for arrivals directly. However, passengers with connecting flights may use it.
    • Connections:
        • Allegiant typically operates point-to-point routes and does not have many connecting flights at SYR.
        • If you need to connect to another airline, check the signage or airport staff for directions to the relevant terminal.
    • Customer Service: Allegiant Air customer service desks can be found within Terminal 1 for assistance with baggage, flight information, or other inquiries.
    • Exiting the Terminal: After you clear customs and pick up your luggage (for international arrivals), you can exit to the public area to meet friends, family, or proceed to ground transportation.
For any questions or assistance regarding the Allegiant SYR Arrival Terminal, passengers can contact the Allegiant customer service team or the SYR Airport information desks located within the terminal.
Allegiant SYR Terminal - Syracuse Hancock International Airport

Queries Handled by Allegiant SYR Terminal

The Allegiant SYR Terminal at Syracuse Hancock International Airport (SYR) handles a wide range of queries and requests from passengers. The terminal staff and resources are available to assist travelers with various aspects of their Allegiant travel experience.
    • Reservations and booking: Making new reservations, changing existing bookings, or canceling flights.
    • Baggage inquiries: Information about baggage allowances, fees, and restrictions, as well as reporting lost or damaged luggage.
    • Seat assignments and upgrades: Requesting specific seats, extra legroom, or premium seating options.
    • Travel documents and entry requirements: Verifying required travel documents, visas, and health certificates for international travel.
    • Check-in procedures and online check-in: Assistance with checking in for your flight, either online or at the airport.
    • Flight status and schedule changes: Inquiries about flight delays, cancellations, or schedule changes.
    • Mileage and rewards program: Questions about Allegiant’s rewards program, MyAllegiant, and how to earn or redeem points.
    • General policies: Information about Allegiant Air’s policies, such as carry-on and checked baggage policies, pet policies, and change and cancellation fees.
    • Payment and refunds: Assistance with payment-related issues, refunds for canceled flights, or voucher redemption.
If you have a query related to your Allegiant Air flight or travel plans at SYR, you can contact Allegiant Air’s customer service at 702-505-8888 (Reservations) or 1-866-719-3910 (General Customer Care). Additionally, you can use the live chat feature on their website, send a message through their Contact Us form, or reach out to them via social media for assistance.

Allegiant Facilities and Services Available at Syracuse Hancock International Airport

Syracuse Hancock International Airport (SYR) offers a wide range of facilities and services for passengers, including those traveling with Allegiant Air. Here’s an overview of the amenities and services available at SYR:
    • Dining and shopping options: SYR Allegiant Terminal has various restaurants, cafes, bars, and retail stores to cater to passengers’ needs and preferences.
    • Wi-Fi: The airport provides free Wi-Fi throughout its terminals, allowing you to stay connected while waiting for your flight.
    • Charging stations: SYR Allegiant Terminal has charging stations for electronic devices, so you can keep your devices powered up before or between flights.
    • ATMs and currency exchange: ATMs and currency exchange services are available throughout the terminal, making it easy to access cash or exchange currency.
    • Baggage services: Baggage carts and porter services are available for passenger convenience, and left luggage facilities can help store your bags if you have a layover or early arrival.
    • Airport lounges: Several airport lounges are available, providing a comfortable space with amenities such as complimentary food, beverages, Wi-Fi, and charging stations.
    • Nursing rooms: Nursing rooms are available throughout the terminal for passengers traveling with infants and young children.
    • Pet relief areas: Designated pet relief areas are provided for passengers traveling with service animals or pets.
    • Medical services: Medical facilities and services, including pharmacies, are available throughout the airport for passenger health and well-being.
    • Transportation and parking: SYR offers various ground transportation options, such as taxis, ride-sharing services, buses, and trains, as well as on-site parking facilities for passengers driving to the airport.
    • Hotel shuttles: Many nearby hotels provide complimentary shuttle services to and from the airport for their guests.
    • Information desks: Airport information desks are located throughout the terminal, providing assistance with directions, terminal maps, and general inquiries.
    • Assistance for passengers with disabilities: SYR provides services for passengers with disabilities, including wheelchair assistance, TTY phones, and visual paging services.
While some of these facilities and services may be specific to certain terminals, you can find most of these amenities in Terminal 2, where Allegiant Air operates. It is always a good idea to double-check the official SYR International Airport website for the most up-to-date information regarding facilities and services available at the Allegiant SYR Terminal. Safe travels!

Why Must You Choose Allegiant SYR Terminal?

When traveling with Allegiant Air from Syracuse Hancock International Airport (SYR), choosing the Allegiant SYR Terminal, Terminal 2, can offer several benefits and advantages:
    • Convenience: SYR Allegiant Terminal is designed to cater specifically to low-cost carriers, making it a convenient choice for Allegiant Air passengers. The terminal has a streamlined layout and processes to provide a more efficient experience for budget-conscious travelers.
    • Dedicated check-in and security: SYR Allegiant Terminal offers dedicated check-in counters and security checkpoints for Allegiant Air passengers, reducing wait times and making the overall check-in process smoother.
    • Proximity to amenities: SYR Allegiant Terminal is home to various dining, shopping, and service options, ensuring that passengers have easy access to essential amenities before or between flights.
    • Easy ground transportation: SYR Allegiant Terminal is well-connected to various ground transportation options, such as taxis, ride-sharing services, public transportation, and car rental services, making it easy for passengers to reach their final destination.
    • Streamlined customs and immigration: If you are traveling internationally, Terminal 2 has dedicated customs and immigration facilities for a more efficient arrival process.
    • Efficient baggage claim: SYR Allegiant Terminal has a dedicated baggage claim area for arriving passengers, allowing for a quicker retrieval of checked luggage.
Overall, choosing the Allegiant SYR Terminal, Terminal 2, offers a more efficient and convenient travel experience for passengers flying with Allegiant Air from SYR. By familiarizing yourself with the terminal’s layout, facilities, and services, you can make the most of your time at the airport and enjoy a smoother journey.

Parking and Transportation at Syracuse Hancock International Airport

Syracuse Hancock International Airport (SYR) offers various parking and transportation options for passengers, including those flying with Allegiant Air from Terminal 2. Here’s an overview of parking and transportation options at SYR:
    • Parking: SYR provides several on-site parking options, including Terminal Parking, Long-Term Parking, and Economy Parking. Terminal Parking is the closest option to the terminals and is ideal for short-term stays, while Long-Term Parking and Economy Parking are more budget-friendly for extended stays.
    • Taxis: Taxis are available at the designated taxi stands outside each terminal and provide door-to-door service.
    • Ride-sharing services: Ride-sharing services, such as Uber and Lyft, can pick up and drop off passengers at SYR.
    • Public transportation: The AirTrain connects SYR to the Syracuse City Subway system and the Long Island Rail Road (LIRR), providing an affordable and convenient way to travel to and from the airport.
    • Car rental services: Several car rental companies operate at SYR, with rental counters located on-site and off-site shuttle services available for pick-up and drop-off.
    • Hotel shuttles: Many nearby hotels provide complimentary shuttle services to and from the airport for their guests.
For more information on ground transportation options, visit: Ground Transportation – SYR Airports (SYRairport.com)
    1. Off-site parking and transportation: Off-site parking and transportation services, such as park-and-ride lots and shared shuttle services, are also available near SYR. These options can be more budget-friendly, particularly for extended stays.
When choosing a parking or transportation option, it is essential to consider factors such as cost, convenience, and time constraints to ensure a smooth travel experience. It is always a good idea to double-check the official SYR International Airport website for the most up-to-date information regarding parking and transportation options at the Allegiant SYR Terminal.

Nearby Hotels and Accommodation at Syracuse Hancock International Airport

Travelers flying with Allegiant Air through the Allegiant SYR Terminal at Syracuse Hancock International Airport (SYR) have a variety of hotel and accommodation options nearby.Hotels Near the Allegiant SYR Terminal: Some of the hotels located near the Allegiant SYR Terminal within Terminal 2 include:
Hyatt Regency SYR Airport at Resorts World SyracuseLocated directly adjacent to Terminal 2 Offers convenient access to the Allegiant SYR Terminal
Courtyard by Marriott Syracuse SYR AirportSituated just a short distance from Terminal 2 Provides shuttle service to the Allegiant SYR Terminal
Hilton Garden Inn Syracuse/SYR AirportLocated within a mile of the Allegiant SYR Terminal Offers a complimentary shuttle service to the airport
Sheraton SYR Airport HotelSituated near the SYR Airport entrance, close to Terminal 2 Provides a free airport shuttle for guests
Holiday Inn Express & Suites Syracuse SYR Airport AreaLocated approximately 2 miles from the Allegiant SYR Terminal Offers a free airport shuttle service for guests
Other Accommodation OptionsBudget-friendly motels and inns Extended-stay hotels and suites Vacation rentals and Airbnb properties
Passengers can research and book their preferred accommodations through online travel platforms, hotel websites, or by contacting the hotels directly.When selecting a hotel, it is recommended to consider factors such as proximity to the Allegiant SYR Terminal, shuttle service availability, amenities, and overall guest reviews to ensure a comfortable and convenient stay.

Special Assistance at Syracuse Hancock International Airport (SYR)

Syracuse Hancock International Airport (SYR) is committed to providing special assistance to passengers with disabilities or additional needs. If you require special assistance at SYR, here’s what you can expect:
    • Wheelchair assistance: You can request wheelchair assistance at the time of your flight booking or upon arrival at the airport. SYR offers wheelchairs and personnel to help passengers with mobility issues navigate the airport and board their flights.
    • TTY phones: TTY phones are available for passengers with hearing impairments at various locations throughout the airport.
    • Visual paging services: Visual paging services are available for passengers with hearing impairments, which can display announcements on screens throughout the airport.
    • Service animal relief areas: Designated relief areas are provided for passengers traveling with service animals or pets.
    • Accessible parking: Accessible parking spaces are available in all on-site parking facilities, including Terminal Parking, Long-Term Parking, and Economy Parking.
    • Accessible restrooms: All restrooms throughout the airport are equipped with accessible facilities for passengers with disabilities.
    • Accessible seating areas: Seating areas with armrests that can be lifted are available throughout the airport for passengers with mobility issues.
    • Assistive listening devices: Assistive listening devices are available for passengers with hearing impairments upon request.
    • Oversized vehicles: Dedicated parking spaces for oversized vehicles are available in the Long-Term Parking and Economy Parking lots.
To request special assistance at SYR, you can contact your airline (Allegiant Air in this case) in advance or inform the airport staff upon arrival. Providing advance notice allows the airport to better accommodate your needs and ensure a smooth experience.

Allegiant Lounges and Waiting Areas at Syracuse Hancock International Airport

Allegiant Air does not currently have its dedicated lounges at Syracuse Hancock International Airport (SYR). However, the Allegiant SYR Terminal, located within Terminal 2, does offer a variety of waiting areas and amenities for Allegiant passengers.Waiting Areas at the Allegiant SYR Terminal:
    • Gate Seating Areas: Allegiant passengers can wait for their flights at the designated gate areas within Terminal 2. These areas provide comfortable seating, access to power outlets, and clear flight information displays.
    • Terminal Concourses: The spacious concourses of Terminal 2 offer additional seating options and waiting areas for Allegiant passengers to relax before their flights.
    • Food and Beverage Outlets: Terminal 2 is home to a variety of dining options, including casual restaurants, cafes, and grab-and-go eateries, where Allegiant passengers can enjoy refreshments and meals.
    • Retail Shops: Passengers can browse and shop at the various retail stores and duty-free shops located throughout Terminal 2 while waiting for their Allegiant flights.
    • Restrooms and Other Amenities: The Allegiant SYR Terminal provides access to clean and well-maintained restrooms, as well as other passenger amenities such as ATMs, currency exchange, and charging stations.
Allegiant passengers need to arrive at the Allegiant SYR Terminal with enough time to navigate the terminal, utilize the available waiting areas and amenities, and reach their boarding gates on time.

FAQs on SYR Airport Terminal Allegiant

What terminal does Allegiant fly out of at SYR Airport?

Allegiant Air operates flights from Terminal 2 at Syracuse Hancock International Airport (SYR).

Where is the Allegiant check-in counter at Syracuse Hancock International Airport (SYR)?

The Allegiant check-in counter is located in Terminal 2.

Does Syracuse Hancock International Airport have an Allegiant lounge?

No, there is no Allegiant lounge at SYR Airport. However, third-party lounges are available in some terminals.

Where can I find the Allegiant baggage claim area at Syracuse Hancock International Airport?

The Allegiant baggage claim area is located in Terminal 2.

Does Syracuse Hancock International Airport (SYR) have a hotel?

While there is no on-site hotel at SYR Airport, there are numerous nearby hotels and accommodations, including some that offer free shuttle services to and from the airport.

Where can I exchange currency at SYR Airport?

Currency exchange services are available at various locations throughout SYR Airport, including Terminal 2.

Where can I find the Allegiant ticket counter at SYR Airport?

The Allegiant ticket counter is located in Terminal 2.

Does Syracuse Hancock International Airport have Wi-Fi?

Yes, SYR Airport offers free Wi-Fi in the terminals.

Where can I find a charging station at SYR Airport?

Charging stations are available throughout SYR Airport, including Terminal 2.

How early should I arrive at SYR Airport for an Allegiant flight?

Allegiant recommends arriving at the airport at least two hours before your departure time.

Can I bring food through security at SYR Airport?

Yes, you can bring food through security at SYR Airport as long as it complies with TSA guidelines.

Can I store my luggage at SYR Airport?

Yes, luggage storage services are available at SYR Airport. However, due to COVID-19 restrictions, this service may be temporarily unavailable.

What is the address of the Allegiant SYR Terminal?

The Allegiant SYR Terminal address is 1000 Col Eileen Collins Blvd, Syracuse, NY 13212, American States.

What is the phone number for the Allegiant SYR Terminal?

Allegiant SYR Terminal Phone Number is 1 315-454-4330.

What amenities and services are available at the Syracuse Hancock International Airport (SYR)?

SYR Airport offers a wide range of amenities and services, including dining and shopping options, free Wi-Fi, charging stations, nursing rooms, pet relief areas, medical facilities, and assistance for passengers with disabilities.

What ground transportation options are available at the Allegiant SYR Terminal?

Ground transportation options at Terminal 2 include taxis, ride-sharing services, public transportation (AirTrain and LIRR), car rental services, and hotel shuttles.

Are there any nearby hotels or accommodations for Allegiant passengers at Syracuse Hancock International Airport?

Yes, there are numerous nearby hotels and accommodations for Allegiant passengers at SYR Airport, including some that offer free shuttle services to and from the airport.

What special assistance is available at the Allegiant SYR Terminal?

Special assistance at SYR Airport includes wheelchair assistance, TTY phones, visual paging services, accessible parking, restrooms, and seating areas, assistive listening devices, and oversized vehicle parking spaces.

What is the process for handling lost or delayed baggage at the Syracuse Hancock International Airport?

If your baggage is lost or delayed, contact Allegiant Air’s baggage service office located in the baggage claim area of Terminal 2. You can also file a claim online through the airline’s website or contact Allegiant Air’s general customer service for assistance.

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