airBaltic, the leading airline in the Baltic region, has a strong presence at the São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) in São Paulo City. The airBaltic GRU Terminal serves as a crucial hub for the airline’s operations, providing passengers with a seamless travel experience.
airBaltic GRU Terminal - São Paulo/Guarulhos–Governador André Franco Montoro International Airport
airBaltic operates from Terminal 4 at GRU Airport. Terminal 4 is conveniently located near the airport’s entrance, making it easily accessible for passengers. The terminal offers a wide range of services and amenities to ensure a comfortable and stress-free travel experience.

What is the airBaltic GRU Terminal Address and Location Map?

The airBaltic GRU Terminal is located at:

Rod. Hélio Smidt, s/n – Cumbica, Guarulhos – SP, Brazil

The airBaltic terminal is located in Terminal 4, Concourse B, which is one of the main terminals at GRU. This terminal is accessible via the airport’s roadways and public transportation options, including the AirTrain GRU system.

airBaltic GRU Terminal Location Map

The airBaltic GRU Terminal is situated within the larger São Paulo/Guarulhos–Governador André Franco Montoro International Airport complex. Passengers can refer to the GRU Airport terminal map to locate the exact position of the airBaltic terminal.The terminal map will show the specific check-in counters, gates, and other facilities designated for airBaltic operations within Terminal 4, Concourse B. This information can help passengers navigate the terminal and find their way to the correct areas for departures, arrivals, and other airline services.

How to Contact airBaltic Terminal GRU?

To contact airBaltic Terminal at GRU Airport, you can use the following methods:
Airport NameSão Paulo/Guarulhos–Governador André Franco Montoro International Airport
São Paulo/Guarulhos–Governador André Franco Montoro International Airport AddressRod. Hélio Smidt, s/n – Cumbica, Guarulhos – SP, Brazil
São Paulo/Guarulhos–Governador André Franco Montoro International Airport Phone Number+1-877-445-3112 /  55 11 2445-2945
airBaltic Contact Number00 371 67 006 006
São Paulo/Guarulhos–Governador André Franco Montoro International Airport CodeGRU
airBalticTicket Counter Hours24/7
TypeInternational
airBaltic GRU TerminalsTerminal 4
airBaltic Official Websitehttps://www.airbaltic.com/en/index
Official YouTubehttps://www.youtube.com/channel/
Official Twitterhttps://twitter.com/airBaltic
Official Facebookhttps://www.facebook.com/airBaltic
Official Instagramhttps://www.instagram.com/airbaltic
By utilizing these various contact methods, passengers can get in touch with the airBaltic team at the GRU Terminal and ensure a seamless travel experience.

GRU airBaltic Terminal Departure

Here’s what you can expect during your departure process when flying from airBaltic Terminal GRU:
    • Check-In: Upon arriving at airBaltic Terminal GRU , head to the airBaltic check-in counters to check in for your flight. You’ll need to provide your passport and ticket, and if you have any checked luggage, you’ll drop it off at the same counter. To save time, you can also check in online via the airBaltic website or mobile app, which allows you to skip the check-in counter if you don’t have baggage to check.
    • Baggage Drop: If you’ve checked in online and have luggage to drop off, head to the designated baggage drop counter. Make sure your baggage complies with airBaltic’s weight and size restrictions to avoid delays.
    • Security Screening: After checking in and dropping off your baggage, proceed to the security checkpoint. Be sure to have your boarding pass and passport ready for inspection. To speed up the process, ensure that your carry-on items comply with TSA regulations, including the size and quantity of liquids, electronics, and other restricted items.
    • Departure Gate: Once you’ve passed through security, proceed to the departure area and check the flight information displays for your gate number. Keep an eye on the boards in case of any changes to your gate or flight status. Arriving early is always a good idea, so you have plenty of time to reach your gate before boarding begins.
Departing from airBaltic Terminal GRU is a smooth and straightforward process if you’re prepared. From check-in to security, baggage claim, and ground transportation, knowing where to go and what to expect will ensure a hassle-free departure. Terminal 4 at GRU is well-equipped with various amenities to make your experience comfortable and convenient.

airBaltic GRU Terminal Arrivals

Here is a step-by-step guide to what you can expect upon arrival at Terminal 4 with airBaltic:
    • Disembarking the Flight: After your flight from airBaltic, you’ll deplane and follow the signs to the immigration area. Be sure to have your passport and any necessary forms (such as the Customs Declaration form) handy when you reach immigration.
    • Immigration and Passport Control: As an international passenger arriving at GRU, you’ll need to clear U.S. immigration. This is where U.S. Customs and Border Protection (CBP) officers will review your documents, ask a few questions about your visit, and process your entry into the Brazil. Make sure to have your passport, visa (if required), and arrival forms (such as the Customs Declaration) ready to avoid any delays. Wait times at immigration can vary, so be prepared for potential delays, especially during peak travel hours.
    • Baggage Claim: Once you have cleared immigration, head to the baggage claim area in Terminal 4 to collect your checked luggage. The baggage carousels are clearly marked with flight numbers and destinations. Watch for your airBaltic flight number on the monitors to determine which carousel your bags will arrive on. Be patient as sometimes there may be a slight delay in baggage delivery.
    • Customs Inspection: After retrieving your luggage, you’ll proceed through U.S. customs. Depending on your declaration, you will go through the Nothing to Declare or Goods to Declare lanes. If you’re carrying items that require declaration, follow the appropriate lane and prepare for additional inspection. If you have nothing to declare, you can move through quickly.
    • Exiting the Terminal: Once you’ve cleared customs, you can exit the terminal and head to the ground transportation area to continue your journey. You’ll find a variety of transportation options available at airBaltic Terminal GRU , including taxis, ride-sharing services (like Uber and Lyft), and access to the AirTrain GRU.
Arriving at airBaltic Terminal GRU is a straightforward process, but being prepared can make your experience much smoother. From immigration and baggage claim to customs inspection and ground transportation, knowing what to expect can help you navigate through the terminal with ease. Terminal 4 offers various services and amenities to make your arrival as comfortable as possible.
airBaltic GRU Terminal - São Paulo/Guarulhos–Governador André Franco Montoro International Airport

Queries Handled by airBaltic GRU Terminal

The airBaltic Terminal GRU handles various queries related to airBaltic flights and services at São Paulo/Guarulhos–Governador André Franco Montoro International Airport in São Paulo. Some common queries that the airBaltic GRU Terminal can assist with include:
    • Flight information: airBaltic Terminal GRU Passengers can inquire about flight schedules, delays, cancellations, and gate changes.
    • Check-in: The airBaltic Terminal GRU can provide assistance with check-in procedures, including online check-in, self-service kiosks, and counter check-in.
    • Baggage: airBaltic Terminal GRU Passengers can seek help with baggage-related queries, such as baggage allowances, excess baggage fees, lost or damaged baggage, and special baggage handling.
    • Special assistance: The airBaltic Terminal GRU can arrange special assistance for passengers with disabilities, reduced mobility, or other specific needs.
    • Immigration and customs: airBaltic Terminal GRU Passengers can receive guidance on immigration and customs procedures, as well as required travel documents.
    • Airport services: The airBaltic Terminal GRU can provide information on airport services, including lounges, shops, restaurants, Wi-Fi, and ground transportation options.
By having a dedicated team at the GRU Terminal, airBaltic Terminal GRU ensures that passengers receive prompt and personalized assistance throughout their travel experience. The terminal staff are trained to handle a wide range of queries and provide solutions to make the journey as smooth and hassle-free as possible.

airBaltic Facilities and Services Available at São Paulo/Guarulhos–Governador André Franco Montoro International Airport

airBaltic Terminal GRU provides several facilities and services at São Paulo/Guarulhos–Governador André Franco Montoro International Airport to ensure a comfortable and enjoyable travel experience for its passengers. Some of these facilities and services include:
    • Check-in: airBaltic Terminal GRU offers a variety of check-in options, including online check-in, self-service kiosks, and counter check-in at Terminal 4.
    • Baggage Services: GRU airBaltic Terminal provides baggage services such as baggage handling, lost or damaged baggage tracking, and excess baggage handling.
    • Shopping and Dining: GRU airBaltic Terminal at GRU Airport offers a wide range of shops, restaurants, and cafes for airBaltic passengers to enjoy before their flight.
    • Wi-Fi: Free Wi-Fi is available throughout GRU airBaltic Terminal , allowing passengers to stay connected while waiting for their flight.
By offering these facilities and services, airBaltic aims to provide a seamless and enjoyable travel experience for its passengers at São Paulo/Guarulhos–Governador André Franco Montoro International Airport.

Why Must You Choose airBaltic GRU Terminal?

Choosing the GRU airBaltic Terminal for your travels offers several benefits and advantages, making it an excellent choice for passengers. Some reasons why you should choose the airBaltic GRU Terminal include:
    • Convenient Location: GRU airBaltic Terminal at GRU Airport is easily accessible and located near the airport’s entrance, making it convenient for passengers to reach.
    • Wide Range of Services: The GRU airBaltic Terminal offers a comprehensive range of services, including check-in, baggage handling, lounges, shopping, dining, Wi-Fi, and special assistance, ensuring a comfortable and enjoyable travel experience.
    • Excellent Customer Service: GRU airBaltic Terminal is known for its exceptional customer service, with a dedicated team of professionals available to assist passengers with their queries and concerns.
    • Competitive Pricing: GRU airBaltic Terminal offers competitive pricing for flights, making it an affordable option for travelers looking for a high-quality travel experience without breaking the bank.
    • Reliable and Punctual Flights: GRU airBaltic Terminal is committed to providing reliable and punctual flights, ensuring that passengers reach their destination on time.
By choosing the airBaltic GRU Terminal, passengers can enjoy a stress-free and enjoyable travel experience, knowing that they are in good hands with a reputable and reliable airline.

Parking and Transportation at São Paulo/Guarulhos–Governador André Franco Montoro International Airport

São Paulo/Guarulhos–Governador André Franco Montoro International Airport offers a variety of parking and transportation options for passengers to easily access the airBaltic GRU Terminal. Some of these options include:
    • Parking: GRU Airport offers several parking options, including short-term, long-term, and economy parking. Short-term parking is available near the terminal, while long-term and economy parking are located further away but offer shuttle service to the terminal.
    • Taxi: Taxis are readily available at GRU Airport, providing a convenient and quick way to reach the airBaltic GRU Terminal. Taxis are metered, and the fare depends on the distance and time of travel.
    • Ride-Sharing Services: Ride-sharing services such as Uber and Lyft are also available at GRU Airport, offering a convenient and affordable way to reach the airBaltic GRU Terminal. Passengers can use the respective apps to book a ride and pay for their journey.
    • Public Transportation: GRU Airport is well-connected to the São Paulo City public transportation system, with several bus and subway lines providing service to and from the airport. The AirTrain GRU is a popular option, connecting passengers to the São Paulo City subway and Long Island Rail Road stations.
    • Car Rentals: Several car rental companies operate at GRU Airport, offering passengers the convenience of renting a car for their journey. Passengers can reserve a car online or at the rental counter and pick it up at the airport.
By offering these parking and transportation options, GRU Airport makes it easy and convenient for passengers to reach the airBaltic GRU Terminal for their travels.

Nearby Hotels and Accommodation at São Paulo/Guarulhos–Governador André Franco Montoro International Airport

If you are looking for accommodation near São Paulo/Guarulhos–Governador André Franco Montoro International Airport, there are several nearby hotels and accommodations to choose from. Some popular options include:
    • Courtyard by Marriott São Paulo GRU Airport: This hotel is located just a few minutes away from GRU Airport and offers a free shuttle service to and from the airport. The hotel features modern rooms, a fitness center, and an on-site restaurant.
    • Hilton São Paulo GRU Airport: This upscale hotel is located just a short drive from GRU Airport and offers a free shuttle service to and from the airport. The hotel features spacious rooms, a fitness center, and an on-site restaurant and bar.
    • Fairfield Inn by Marriott São Paulo GRU Airport: This affordable hotel is located just a few minutes away from GRU Airport and offers a free shuttle service to and from the airport. The hotel features comfortable rooms, a fitness center, and an on-site restaurant.
    • Sheraton GRU Airport Hotel: This hotel is located just a short drive from GRU Airport and offers a free shuttle service to and from the airport. The hotel features modern rooms, a fitness center, and an on-site restaurant and bar.
    • Radisson Hotel GRU Airport: This budget-friendly hotel is located just a few minutes away from GRU Airport and offers a free shuttle service to and from the airport. The hotel features comfortable rooms, a fitness center, and an on-site restaurant.
These nearby hotels and accommodations offer convenient and comfortable options for passengers traveling through GRU Airport, allowing them to rest and relax before or after their journey.

Special Assistance at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU)

São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) is committed to providing special assistance to passengers with disabilities or reduced mobility. The airport offers a variety of services and facilities to ensure that all passengers have a comfortable and enjoyable travel experience. Some of these services and facilities include:
    • Wheelchair Assistance: GRU Airport provides wheelchair assistance to passengers who require it. Passengers can request wheelchair assistance through their airline or at the airport.
    • Accessible Parking: GRU Airport offers accessible parking spaces for passengers with disabilities in all of its parking lots. These spaces are located near the terminal entrances for easy access.
    • Service Animals: Passengers traveling with service animals are welcome at GRU Airport. The airport has designated relief areas for service animals, and airport staff is trained to assist passengers with service animals.
    • TDD/TTY Telephones: GRU Airport provides TDD/TTY telephones for passengers with hearing or speech impairments. These phones are located throughout the airport and can be used to communicate with airport staff or airline representatives.
    • Elevators and Escalators: GRU Airport has elevators and escalators throughout the airport to assist passengers with reduced mobility.
    • Visual Paging: GRU Airport offers visual paging for passengers who are deaf or hard of hearing. This service allows passengers to receive important flight information and announcements through a visual display.
By providing these special assistance services and facilities, GRU Airport ensures that all passengers have a comfortable and enjoyable travel experience, regardless of their abilities or needs. Passengers can request special assistance through their airline or at the airport.

airBaltic Lounges and Waiting Areas at São Paulo/Guarulhos–Governador André Franco Montoro International Airport

airBaltic currently operate its own lounges or waiting areas at São Paulo/Guarulhos–Governador André Franco Montoro International Airport. Passengers traveling with airBaltic can access the lounges and waiting areas operated by other airlines or third-party providers. Some of the lounges and waiting areas available at GRU Airport include:
    • Delta Sky Club: Located in Terminal 4, the Delta Sky Club offers comfortable seating, complimentary food and beverages, and other amenities such as Wi-Fi, TV, and a business center.
    • American Airlines Admirals Club: Located in Terminal 8, the American Airlines Admirals Club offers comfortable seating, complimentary food and beverages, and other amenities such as Wi-Fi, TV, and a business center.
    • British Airways Galleries Lounge: Located in Terminal 7, the British Airways Galleries Lounge offers comfortable seating, complimentary food and beverages, and other amenities such as Wi-Fi, TV, and a business center.
    • Centurion Lounge: Located in Terminal 4, the Centurion Lounge is operated by American Express and offers comfortable seating, complimentary food and beverages, and other amenities such as Wi-Fi, TV, and a business center.
Passengers traveling with airBaltic can also access other waiting areas and seating areas throughout the airport, including those located in Terminal 4, where airBaltic operates. These areas offer comfortable seating, charging stations, and other amenities to ensure a comfortable and enjoyable travel experience.

FAQs on GRU Airport Terminal airBaltic

What terminal does airBaltic fly out of at GRU Airport?

airBaltic operates out of Terminal 4 at São Paulo/Guarulhos–Governador André Franco Montoro International Airport.

Where is the airBaltic check-in counter located at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU)?

The airBaltic check-in counter is located in Terminal 4 at GRU Airport.

Does São Paulo/Guarulhos–Governador André Franco Montoro International Airport have a airBaltic lounge?

No, airBaltic does not currently operate its own lounges or waiting areas at GRU Airport. However, passengers traveling with airBaltic can access the lounges and waiting areas operated by other airlines or third-party providers.

Where can I find the airBaltic baggage claim area at São Paulo/Guarulhos–Governador André Franco Montoro International Airport?

The airBaltic baggage claim area is located in Terminal 4 at GRU Airport.

Does São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) have a hotel?

Yes, GRU Airport has several nearby hotels and accommodations for passengers, including the TWA Hotel, the Hilton São Paulo GRU Airport, and the Sheraton GRU Airport Hotel.

Where can I exchange currency at GRU Airport?

Currency exchange services are available at several locations throughout GRU Airport, including Travelex currency exchange kiosks and ATMs.

Where can I find the airBaltic ticket counter at GRU Airport?

The airBaltic ticket counter is located in Terminal 4 at GRU Airport.

Does São Paulo/Guarulhos–Governador André Franco Montoro International Airport have Wi-Fi?

Yes, GRU Airport offers free Wi-Fi throughout the airport.

Where can I find a charging station at GRU Airport?

Charging stations are available throughout GRU Airport, including in waiting areas, lounges, and food courts.

How early should I arrive at GRU Airport for a airBaltic flight?

It is recommended that passengers arrive at GRU Airport at least 3 hours before their scheduled departure time for international flights.

Can I bring food through security at GRU Airport?

Passengers are allowed to bring food through security at GRU Airport, as long as it complies with TSA guidelines.

Can I store my luggage at GRU Airport?

Yes, luggage storage services are available at GRU Airport. The cost and location of luggage storage services may vary.

What is the address of the airBaltic GRU Terminal?

The address of the airBaltic GRU Terminal is Rod. Hélio Smidt, s/n – Cumbica, Guarulhos – SP, Brazil.

What is the phone number for the airBaltic GRU Terminal?

The phone number for the airBaltic GRU Terminal is 55 11 2445-2945.

What amenities and services are available at the São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU)?

GRU Airport offers a variety of amenities and services, including restaurants, shops, lounges, currency exchange, luggage storage, Wi-Fi, charging stations, and special assistance for passengers with disabilities or reduced mobility.

What ground transportation options are available at the airBaltic GRU Terminal?

Ground transportation options at the airBaltic GRU Terminal include taxis, ride-sharing services, public transportation, car rentals, and airport shuttles.

Are there any nearby hotels or accommodations for airBaltic passengers at São Paulo/Guarulhos–Governador André Franco Montoro International Airport?

Yes, there are several nearby hotels and accommodations for airBaltic passengers at GRU Airport, including the TWA Hotel, the Hilton São Paulo GRU Airport, and the Sheraton GRU Airport Hotel.

What special assistance is available at the airBaltic GRU Terminal?

Special assistance is available at the airBaltic GRU Terminal for passengers with disabilities or reduced mobility, including wheelchair assistance, accessible parking, service animals, TDD/TTY telephones, elevators and escalators, and visual paging.

What is the process for handling lost or delayed baggage at the São Paulo/Guarulhos–Governador André Franco Montoro International Airport?

The process for handling lost or delayed baggage at GRU Airport involves filing a claim with the airline and providing a description of the lost or delayed baggage.

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