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What is the AirAsia CPT Terminal Address and Location Map?
The AirAsia CPT Terminal is located at Terminal 5 of Cape Town International Airport in Cape Town. The full address is:Matroosfontein, Cape Town, 7490, South Africa
Passengers can refer to the terminal map available on the AirAsia website or at the airport to navigate the terminal with ease.AirAsia CPT Terminal Map
You can find a detailed location map of Terminal 5 on the official website of CPT International Airport. The map highlights various facilities within the terminal, including restrooms, shops, restaurants, and transportation options. To help passengers navigate the airport and locate specific AirAsia facilities, such as check-in counters or boarding gates, it’s recommended to check the flight information displays at the airport or use the AirAsia mobile app.How to Contact AirAsia Terminal CPT?
To contact AirAsia Terminal at CPT International Airport’s Terminal 5, you can use the following methods:| Airport Name | Cape Town International Airport |
| Cape Town International Airport Address | Matroosfontein, Cape Town, 7490, South Africa |
| Cape Town International Airport Phone Number | +1-877-777-6741 / 27 21 937 1200 |
| AirAsia Contact Number/Chat Supoort | https://support.airasia.com/s/article/How-to-Call-us?language=en_GB |
| Cape Town International Airport Code | CPT |
| AirAsia Ticket Counter Hours | 24/7 |
| Type | International |
| AirAsia CPT Terminals | Terminal 5 |
| AirAsia Official Website | https://www.airasia.com/en/gb |
| Official YouTube | https://www.youtube.com/user/airasia |
| Official Twitter | https://twitter.com/AirAsia |
| Official Facebook | https://www.facebook.com/AirAsia |
| Official Instagram | https://www.instagram.com/airasiacabincrew |
CPT AirAsia Terminal Departure
AirAsia flights depart from Terminal 5 at CPT Airport. This state-of-the-art terminal offers a wide range of amenities and services to ensure a smooth and comfortable travel experience for our passengers. The key details regarding the AirAsia CPT Departure Terminal are:-
- Departure Terminal: AirAsia flights depart from Terminal 5 at Cape Town International Airport (CPT).
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- Terminal Facilities: AirAsia Terminal CPT is described as a state-of-the-art terminal that offers a wide range of amenities and services to ensure a smooth and comfortable travel experience for AirAsia passengers.
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- Passenger Experience: By departing from Terminal 5, AirAsia Terminal CPT passengers can expect a seamless and comfortable travel experience, with access to the various facilities and services available in this modern terminal.
AirAsia CPT Terminal Arrivals
The AirAsia arrivals terminal at CPT International Airport is also Terminal 5. All AirAsia flights arrive at this terminal, so passengers should proceed to Terminal 5 to disembark, collect their luggage, and clear customs and immigration.-
- After disembarking from the aircraft, AirAsia Terminal CPTpassengers will be directed to the baggage claim area to collect their checked luggage. Once they have retrieved their bags, they can proceed to the customs and immigration checkpoint, where they will present their passport and any required documentation, such as a completed customs declaration form.
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- After clearing customs and immigration, AirAsia Terminal CPT passengers can exit the terminal and make their way to their final destination, whether it’s a connecting flight, ground transportation, or meeting a friend or family member.
Queries Handled by AirAsia CPT Terminal
The AirAsia staff at CPT International Airport’s Terminal 5 are equipped to handle a variety of queries and concerns from passengers. Some common types of queries that may be handled by AirAsia staff at the CPT Terminal include:-
- Flight Information: AirAsia Terminal CPT Passengers may inquire about their flight status, schedule changes, delays, or cancellations. The AirAsia Terminal CPT staff can provide information about specific flights, gate assignments, and boarding times.
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- Check-in and Baggage: AirAsia Terminal CPT staff can assist passengers with the check-in process, including issuing boarding passes and checking baggage. They can also answer questions about baggage allowances, fees, and restrictions.
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- Ticketing and Reservations: AirAsia Terminal CPT Passengers may have inquiries about ticket purchases, seat assignments, upgrades, or changes to their reservation. The AirAsia staff can help passengers with these matters and provide guidance on the various options available.
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- Special Assistance: AirAsia Terminal CPT Passengers with special needs, such as those requiring wheelchair assistance, traveling with infants or young children, or having dietary restrictions, can request special assistance from AirAsia staff.
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- Immigration and Customs: AirAsia Terminal CPT staff can provide information and assistance regarding immigration and customs procedures, including the completion of required forms and documentation.
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- Airport Services and Facilities: AirAsia Terminal CPT Passengers may have questions about airport services and facilities, such as restrooms, restaurants, shops, and ground transportation options. The AirAsia staff can provide guidance and recommendations to ensure a comfortable and convenient airport experience.
AirAsia Facilities and Services Available at Cape Town International Airport
AirAsia provides various facilities and services at Cape Town International Airport to ensure a comfortable and convenient travel experience for its passengers. Some of these facilities and services include:-
- Check-in Counters: AirAsia operates check-in counters at Terminal 5, where passengers can check in for their flights, receive their boarding passes, and check their baggage.
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- Self-Service Kiosks: In addition to check-in counters, AirAsia Terminal CPT may provide self-service kiosks for passengers to check in, select seats, and print boarding passes.
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- Baggage Services: AirAsia Terminal CPT provides baggage services, including handling and storage, for passengers’ checked luggage. They also offer information on baggage allowances, fees, and restrictions.
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- In-Flight Dining: AirAsia Terminal CPT offers a range of in-flight dining options, including meals, snacks, and beverages, for purchase during the flight.
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- In-Flight Entertainment: Depending on the aircraft, AirAsia may provide in-flight entertainment options, such as movies, TV shows, music, and games, for passengers to enjoy during their flight.
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- Customer Service: AirAsia Terminal CPT provides customer service through various channels, including in-person assistance at the airport, phone hotlines, and digital platforms such as email and live chat.
Why Must You Choose AirAsia CPT Terminal?
Choosing the AirAsia CPT Terminal for your travel needs offers several advantages:-
- Convenient Location: The CPT AirAsia Terminal is located at Cape Town International Airport, one of the busiest airports in the South Africa, providing easy access to various domestic and international destinations.
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- Wide Range of Destinations: CPT AirAsia Terminal operates flights to numerous destinations worldwide, offering passengers a wide range of travel options.
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- Low-Cost Fares: Known as the world’s best low-cost airline, CPT AirAsia Terminal offers affordable fares, making air travel accessible to a broader range of passengers.
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- Quality Service: Despite being a low-cost airline, AirAsia maintains high standards of service, ensuring a comfortable and enjoyable travel experience for passengers.
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- Modern Facilities: AirAsia operates at CPT AirAsia Terminal, a modern and well-equipped facility that provides a range of services and amenities for passengers, including shops, restaurants, lounges, and more.
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- Special Assistance: CPT AirAsia Terminal offers special assistance to passengers with specific needs, ensuring a smooth and hassle-free travel experience for everyone.
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- In-Flight Dining and Entertainment: CPT AirAsia Terminal provides in-flight dining options and entertainment, making the journey more enjoyable for passengers.
Parking and Transportation at Cape Town International Airport
Cape Town International Airport (CPT) offers various parking and transportation options for passengers: Parking:| Short-term parking | Long-term parking | Valet parking |
| CPT provides short-term parking lots near the terminals for quick pick-ups and drop-offs. | CPT offers long-term parking options, such as economy parking lots and garages, for passengers who need to leave their vehicles at the airport for an extended period. | CPT also provides valet parking services at select terminals for passengers who prefer a more convenient parking option. |
| Subway | CPT is connected to the Cape Town City subway system via the AirTrain, which transports passengers from the airport to the Howard Beach or Jamaica subway stations. |
| Bus | Several public bus lines serve CPT, connecting the airport to various locations in Cape Town City and beyond. |
| Rail | The Long Island Rail Road (LIRR) provides train service to and from CPT, connecting the airport to several locations in Long Island and Cape Town City. |
| Taxis | CPT has designated taxi stands outside each terminal, providing passengers with a convenient and reliable transportation option. |
| Rideshare services | Rideshare companies such as Uber and Lyft also operate at CPT, offering passengers an alternative to taxis. |
| Car Rentals | Several car rental companies operate at CPT, providing passengers with the option to rent a vehicle for their trip. |
Nearby Hotels and Accommodation at Cape Town International Airport
There are several hotels and accommodations located near Cape Town International Airport (CPT) for passengers who need a place to stay before or after their flight:| TWA Hotel | Located at CPT’s Terminal 5, the TWA Hotel offers a unique and luxurious experience for passengers. Located at CPT’s Terminal 5, the TWA Hotel offers a unique and luxurious experience for passengers. The hotel features a rooftop pool, restaurants, and a cocktail lounge, as well as a fitness center and meeting spaces. |
| Courtyard by Marriott CPT Airport | This hotel is located just a few minutes from CPT airport and offers free shuttle service to and from the airport. The hotel features comfortable rooms, a fitness center, a restaurant, and meeting spaces. |
| Hilton Cape Town CPT Airport | The Hilton CPT Airport is located just a few miles from the airport and offers free shuttle service to and from the airport. The hotel features comfortable rooms, a fitness center, a restaurant, and meeting spaces. |
| Fairfield Inn & Suites by Marriott CPT Airport | This hotel is located just a few miles from CPT airport and offers free shuttle service to and from the airport. The hotel features comfortable rooms, a fitness center, and a complimentary breakfast. |
| Crowne Plaza CPT Airport Cape Town | The Crowne Plaza CPT Airport is located just a few miles from the airport and offers free shuttle service to and from the airport. The hotel features comfortable rooms, a fitness center, a restaurant, and meeting spaces. |
Special Assistance at Cape Town International Airport (CPT)
Cape Town International Airport (CPT) offers special assistance to passengers with disabilities or special needs to ensure a smooth and comfortable travel experience. Here are some of the services available:| Wheelchair Assistance | CPT provides wheelchair assistance to passengers who need it, including help with boarding and disembarking the aircraft. Passengers can request wheelchair assistance through their airline or at the airport’s information desk. |
| Accessible Restrooms | CPT has accessible restrooms located throughout the airport, including in the terminals and near the gates. |
| TTY Phones | CPT has TTY phones available for passengers who are deaf or hard of hearing. |
| Service Animals | CPT allows service animals to accompany passengers with disabilities in the airport and on flights. |
| Visual Paging | CPT offers visual paging services for passengers who are deaf or hard of hearing. |
| Accessible Transportation | CPT has accessible transportation options available, including accessible taxis and buses. |
AirAsia Lounges and Waiting Areas at Cape Town International Airport
AirAsia operate its own lounges at Cape Town International Airport (CPT). Passengers traveling with AirAsia can access the lounges and waiting areas available at CPT airport through various means. Here are some options:| Priority Pass | Priority Pass is a membership program that provides access to airport lounges worldwide, including at CPT Passengers can purchase a membership or receive one through certain credit cards or travel programs. |
| Airline Lounges | Several airlines operate lounges at CPT, including American Airlines, Delta Air Lines, and British Airways. Passengers can access these lounges through their airline’s membership program or by purchasing a day pass. |
| Public Waiting Areas | CPT has public waiting areas located throughout the airport, including in the terminals and near the gates. These areas offer seating, charging stations, and other amenities for passengers to use while waiting for their flight. |
| Airport Restaurants and Shops | CPT has a variety of restaurants and shops located throughout the airport, offering passengers a range of dining and shopping options. |
FAQs on CPT Airport Terminal AirAsia
What terminal does AirAsia fly out of at CPT Airport?
AirAsia operates out of Terminal 5 at Cape Town International Airport (CPT).
Where is the AirAsia check-in counter located at Cape Town International Airport (CPT)?
The AirAsia check-in counter is located in Terminal 5 at CPT airport.
Does Cape Town International Airport have a AirAsia lounge?
No, CPT does not have a dedicated AirAsia lounge. However, passengers can access other lounges and waiting areas through various means, such as Priority Pass or airline membership programs.
Where can I find the AirAsia baggage claim area at Cape Town International Airport?
The AirAsia baggage claim area is located in the arrivals area of Terminal 5 at CPT airport.
Does Cape Town International Airport (CPT) have a hotel?
Yes, there are several hotels located near CPT airport, including the TWA Hotel, Courtyard by Marriott CPT Airport, and Hilton Cape Town CPT Airport.
Where can I exchange currency at CPT Airport?
Currency exchange services are available at various locations throughout CPT airport, including in the terminals and near the gates.
Where can I find the AirAsia ticket counter at CPT Airport?
The AirAsia ticket counter is located in Terminal 5 at CPT airport.
Does Cape Town International Airport have Wi-Fi?
Yes, CPT offers free Wi-Fi throughout the airport.
Where can I find a charging station at CPT Airport?
Charging stations are available throughout CPT airport, including in the terminals and near the gates.
How early should I arrive at CPT Airport for a AirAsia flight?
AirAsia recommends arriving at least three hours before your scheduled departure time for international flights.
Can I bring food through security at CPT Airport?
Yes, you can bring food through security at CPT airport, but liquids are subject to certain restrictions.
Can I store my luggage at CPT Airport?
Yes, luggage storage services are available at CPT airport, including in the terminals and near the gates.
What is the address of the AirAsia CPT Terminal?
The address of Terminal 5 at CPT airport is Matroosfontein, Cape Town, 7490, South Africa.
What is the phone number for the AirAsia CPT Terminal?
The phone number for Terminal 5 at CPT airport is +27 21 937 1200.
What amenities and services are available at the Cape Town International Airport (CPT)?
CPT offers a range of amenities and services, including restaurants, shops, lounges, charging stations, Wi-Fi, and more.
What ground transportation options are available at the AirAsia CPT Terminal?
Ground transportation options at Terminal 5 at CPT airport include taxis, buses, shuttles, and car rentals.
Are there any nearby hotels or accommodations for AirAsia passengers at Cape Town International Airport?
Yes, there are several nearby hotels and accommodations, including the TWA Hotel, Courtyard by Marriott CPT Airport, and Hilton Cape Town CPT Airport.
What special assistance is available at the AirAsia CPT Terminal?
Special assistance is available at Terminal 5 at CPT airport for passengers with disabilities or special needs, including wheelchair assistance, visual paging, and accessible restrooms.
What is the process for handling lost or delayed baggage at the Cape Town International Airport?
If your baggage is lost or delayed, you should report it to your airline’s baggage claim office located in the arrivals area of the terminal.
How can I contact the AirAsia CPT Terminal for further assistance?
You can contact Terminal 5 at CPT airport by calling 27 21 937 1200 or visiting the airport’s official website for more information.