As a leading low-cost airline, AirAsia is proud to announce the opening of its dedicated terminal at Suvarnabhumi Airport (BKK) in Bangkok City. This strategic move not only enhances the travel experience for our passengers but also solidifies our commitment to providing seamless and affordable air travel options. AirAsia operates from Terminal 5 at BKK International Airport. AirAsia BKK Terminal, also known as T5, is a state-of-the-art facility designed to accommodate a seamless travel experience. This terminal is home to various airlines, offering an extensive range of amenities and services to passengers.
AirAsia BKK Terminal - Suvarnabhumi Airport

What is the AirAsia BKK Terminal Address and Location Map?

The AirAsia BKK Terminal is located at Terminal 5 of Suvarnabhumi Airport in Bangkok. The full address is:

999 Soi Mu Ban Nakhon Thong, Bang Phli, Samut Prakan 10540, Thailand

Passengers can refer to the terminal map available on the AirAsia website or at the airport to navigate the terminal with ease.

AirAsia BKK Terminal Map

You can find a detailed location map of Terminal 5 on the official website of BKK International Airport. The map highlights various facilities within the terminal, including restrooms, shops, restaurants, and transportation options.To help passengers navigate the airport and locate specific AirAsia facilities, such as check-in counters or boarding gates, it’s recommended to check the flight information displays at the airport or use the AirAsia mobile app.

How to Contact AirAsia Terminal BKK?

To contact AirAsia Terminal at BKK International Airport’s Terminal 5, you can use the following methods:
Airport NameSuvarnabhumi Airport
Suvarnabhumi Airport Address999 Soi Mu Ban Nakhon Thong, Bang Phli, Samut Prakan 10540, Thailand
Suvarnabhumi Airport Phone Number+1-877-445-3112 /  66 2 132 1888
AirAsia Contact Number/Chat Supoorthttps://support.airasia.com/s/article/How-to-Call-us?language=en_GB
Suvarnabhumi Airport CodeBKK
AirAsia Ticket Counter Hours24/7
TypeInternational
AirAsia BKK TerminalsTerminal 5
AirAsia Official Websitehttps://www.airasia.com/en/gb
Official YouTubehttps://www.youtube.com/user/airasia
Official Twitterhttps://twitter.com/AirAsia
Official Facebookhttps://www.facebook.com/AirAsia
Official Instagramhttps://www.instagram.com/airasiacabincrew
You can also reach out to AirAsia through their official social media channels, such as Facebook, Twitter, or Instagram. While response times may vary, these platforms can be useful for general inquiries or assistance with non-urgent matters.

BKK AirAsia Terminal Departure

AirAsia flights depart from Terminal 5 at BKK Airport. This state-of-the-art terminal offers a wide range of amenities and services to ensure a smooth and comfortable travel experience for our passengers. The key details regarding the AirAsia BKK Departure Terminal are:
    • Departure Terminal: AirAsia flights depart from Terminal 5 at Suvarnabhumi Airport (BKK).
    • Terminal Facilities: AirAsia Terminal BKK is described as a state-of-the-art terminal that offers a wide range of amenities and services to ensure a smooth and comfortable travel experience for AirAsia passengers.
    • Passenger Experience: By departing from Terminal 5, AirAsia Terminal BKK passengers can expect a seamless and comfortable travel experience, with access to the various facilities and services available in this modern terminal.
The AirAsia Terminal BKK has dedicated its operations to Terminal 5 at BKK Airport, providing its passengers with a dedicated departure terminal equipped with the necessary infrastructure and amenities to support their travel needs.

AirAsia BKK Terminal Arrivals

The AirAsia arrivals terminal at BKK International Airport is also Terminal 5. All AirAsia flights arrive at this terminal, so passengers should proceed to Terminal 5 to disembark, collect their luggage, and clear customs and immigration.
    • After disembarking from the aircraft, AirAsia Terminal BKKpassengers will be directed to the baggage claim area to collect their checked luggage. Once they have retrieved their bags, they can proceed to the customs and immigration checkpoint, where they will present their passport and any required documentation, such as a completed customs declaration form.
    • After clearing customs and immigration, AirAsia Terminal BKK passengers can exit the terminal and make their way to their final destination, whether it’s a connecting flight, ground transportation, or meeting a friend or family member.
For the information regarding AirAsia’s arrivals terminal, flight status, and customs and immigration procedures, always refer to the official websites of AirAsia and BKK International Airport.
AirAsia BKK Terminal - Suvarnabhumi Airport

Queries Handled by AirAsia BKK Terminal

The AirAsia staff at BKK International Airport’s Terminal 5 are equipped to handle a variety of queries and concerns from passengers. Some common types of queries that may be handled by AirAsia staff at the BKK Terminal include:
    • Flight Information: AirAsia Terminal BKK Passengers may inquire about their flight status, schedule changes, delays, or cancellations. The AirAsia Terminal BKK staff can provide information about specific flights, gate assignments, and boarding times.
    • Check-in and Baggage: AirAsia Terminal BKK staff can assist passengers with the check-in process, including issuing boarding passes and checking baggage. They can also answer questions about baggage allowances, fees, and restrictions.
    • Ticketing and Reservations: AirAsia Terminal BKK Passengers may have inquiries about ticket purchases, seat assignments, upgrades, or changes to their reservation. The AirAsia staff can help passengers with these matters and provide guidance on the various options available.
    • Special Assistance: AirAsia Terminal BKK Passengers with special needs, such as those requiring wheelchair assistance, traveling with infants or young children, or having dietary restrictions, can request special assistance from AirAsia staff.
    • Immigration and Customs: AirAsia Terminal BKK staff can provide information and assistance regarding immigration and customs procedures, including the completion of required forms and documentation.
    • Airport Services and Facilities: AirAsia Terminal BKK Passengers may have questions about airport services and facilities, such as restrooms, restaurants, shops, and ground transportation options. The AirAsia staff can provide guidance and recommendations to ensure a comfortable and convenient airport experience.

AirAsia Facilities and Services Available at Suvarnabhumi Airport

AirAsia provides various facilities and services at Suvarnabhumi Airport to ensure a comfortable and convenient travel experience for its passengers. Some of these facilities and services include:
    • Check-in Counters: AirAsia operates check-in counters at Terminal 5, where passengers can check in for their flights, receive their boarding passes, and check their baggage.
    • Self-Service Kiosks: In addition to check-in counters, AirAsia Terminal BKK may provide self-service kiosks for passengers to check in, select seats, and print boarding passes.
    • Baggage Services: AirAsia Terminal BKK provides baggage services, including handling and storage, for passengers’ checked luggage. They also offer information on baggage allowances, fees, and restrictions.
    • In-Flight Dining: AirAsia Terminal BKK offers a range of in-flight dining options, including meals, snacks, and beverages, for purchase during the flight.
    • In-Flight Entertainment: Depending on the aircraft, AirAsia may provide in-flight entertainment options, such as movies, TV shows, music, and games, for passengers to enjoy during their flight.
    • Customer Service: AirAsia Terminal BKK provides customer service through various channels, including in-person assistance at the airport, phone hotlines, and digital platforms such as email and live chat.

Why Must You Choose AirAsia BKK Terminal?

Choosing the AirAsia BKK Terminal for your travel needs offers several advantages:
    • Convenient Location: The BKK AirAsia Terminal is located at Suvarnabhumi Airport, one of the busiest airports in the Thailand, providing easy access to various domestic and international destinations.
    • Wide Range of Destinations: BKK AirAsia Terminal operates flights to numerous destinations worldwide, offering passengers a wide range of travel options.
    • Low-Cost Fares: Known as the world’s best low-cost airline, BKK AirAsia Terminal offers affordable fares, making air travel accessible to a broader range of passengers.
    • Quality Service: Despite being a low-cost airline, AirAsia maintains high standards of service, ensuring a comfortable and enjoyable travel experience for passengers.
    • Modern Facilities: AirAsia operates at BKK AirAsia Terminal, a modern and well-equipped facility that provides a range of services and amenities for passengers, including shops, restaurants, lounges, and more.
    • Special Assistance: BKK AirAsia Terminal offers special assistance to passengers with specific needs, ensuring a smooth and hassle-free travel experience for everyone.
    • In-Flight Dining and Entertainment: BKK AirAsia Terminal provides in-flight dining options and entertainment, making the journey more enjoyable for passengers.
Choosing the AirAsia BKK Terminal offers a combination of convenience, affordability, quality service, and a wide range of travel options, making it an excellent choice for your travel needs.

Parking and Transportation at Suvarnabhumi Airport

Suvarnabhumi Airport (BKK) offers various parking and transportation options for passengers:Parking:
Short-term parkingLong-term parkingValet parking
BKK provides short-term parking lots near the terminals for quick pick-ups and drop-offs.BKK offers long-term parking options, such as economy parking lots and garages, for passengers who need to leave their vehicles at the airport for an extended period.BKK also provides valet parking services at select terminals for passengers who prefer a more convenient parking option.
Public Transportation:
SubwayBKK is connected to the Bangkok City subway system via the AirTrain, which transports passengers from the airport to the Howard Beach or Jamaica subway stations.
BusSeveral public bus lines serve BKK, connecting the airport to various locations in Bangkok City and beyond.
RailThe Long Island Rail Road (LIRR) provides train service to and from BKK, connecting the airport to several locations in Long Island and Bangkok City.
TaxisBKK has designated taxi stands outside each terminal, providing passengers with a convenient and reliable transportation option.
Rideshare servicesRideshare companies such as Uber and Lyft also operate at BKK, offering passengers an alternative to taxis.
Car RentalsSeveral car rental companies operate at BKK, providing passengers with the option to rent a vehicle for their trip.
BKK offers a range of parking and transportation options to meet the needs of all passengers. Whether you prefer to drive, use public transportation, take a taxi, or rent a car, BKK has you covered. For the most up-to-date information on parking and transportation options, visit the official BKK International Airport website.

Nearby Hotels and Accommodation at Suvarnabhumi Airport

There are several hotels and accommodations located near Suvarnabhumi Airport (BKK) for passengers who need a place to stay before or after their flight:
TWA HotelLocated at BKK’s Terminal 5, the TWA Hotel offers a unique and luxurious experience for passengers. Located at BKK’s Terminal 5, the TWA Hotel offers a unique and luxurious experience for passengers. The hotel features a rooftop pool, restaurants, and a cocktail lounge, as well as a fitness center and meeting spaces.
Courtyard by Marriott BKK AirportThis hotel is located just a few minutes from BKK airport and offers free shuttle service to and from the airport. The hotel features comfortable rooms, a fitness center, a restaurant, and meeting spaces.
Hilton Bangkok BKK AirportThe Hilton BKK Airport is located just a few miles from the airport and offers free shuttle service to and from the airport. The hotel features comfortable rooms, a fitness center, a restaurant, and meeting spaces.
Fairfield Inn & Suites by Marriott BKK AirportThis hotel is located just a few miles from BKK airport and offers free shuttle service to and from the airport. The hotel features comfortable rooms, a fitness center, and a complimentary breakfast.
Crowne Plaza BKK Airport BangkokThe Crowne Plaza BKK Airport is located just a few miles from the airport and offers free shuttle service to and from the airport. The hotel features comfortable rooms, a fitness center, a restaurant, and meeting spaces.
There are several hotels and accommodations located near BKK airport to meet the needs of all passengers. Whether you prefer a luxury hotel or a budget-friendly option, there is something for everyone. For the most up-to-date information on nearby hotels and accommodations, visit the official BKK International Airport website.

Special Assistance at Suvarnabhumi Airport (BKK)

Suvarnabhumi Airport (BKK) offers special assistance to passengers with disabilities or special needs to ensure a smooth and comfortable travel experience. Here are some of the services available:
Wheelchair AssistanceBKK provides wheelchair assistance to passengers who need it, including help with boarding and disembarking the aircraft. Passengers can request wheelchair assistance through their airline or at the airport’s information desk.
Accessible RestroomsBKK has accessible restrooms located throughout the airport, including in the terminals and near the gates.
TTY PhonesBKK has TTY phones available for passengers who are deaf or hard of hearing.
Service AnimalsBKK allows service animals to accompany passengers with disabilities in the airport and on flights.
Visual PagingBKK offers visual paging services for passengers who are deaf or hard of hearing.
Accessible TransportationBKK has accessible transportation options available, including accessible taxis and buses.
BKK is committed to providing a welcoming and accessible environment for all passengers. If you need special assistance, it’s best to contact your airline or the airport’s information desk in advance to make arrangements. For the most up-to-date information on special assistance services at BKK, visit the official BKK International Airport website.

AirAsia Lounges and Waiting Areas at Suvarnabhumi Airport

AirAsia operate its own lounges at Suvarnabhumi Airport (BKK). Passengers traveling with AirAsia can access the lounges and waiting areas available at BKK airport through various means. Here are some options:
Priority PassPriority Pass is a membership program that provides access to airport lounges worldwide, including at BKK Passengers can purchase a membership or receive one through certain credit cards or travel programs.
Airline LoungesSeveral airlines operate lounges at BKK, including American Airlines, Delta Air Lines, and British Airways. Passengers can access these lounges through their airline’s membership program or by purchasing a day pass.
Public Waiting AreasBKK has public waiting areas located throughout the airport, including in the terminals and near the gates. These areas offer seating, charging stations, and other amenities for passengers to use while waiting for their flight.
Airport Restaurants and ShopsBKK has a variety of restaurants and shops located throughout the airport, offering passengers a range of dining and shopping options.
AirAsia operate its own lounges at BKK, passengers can still access a range of lounges and waiting areas through various means, such as Priority Pass or airline membership programs.

FAQs on BKK Airport Terminal AirAsia

What terminal does AirAsia fly out of at BKK Airport?

AirAsia operates out of Terminal 5 at Suvarnabhumi Airport (BKK).

Where is the AirAsia check-in counter located at Suvarnabhumi Airport (BKK)?

The AirAsia check-in counter is located in Terminal 5 at BKK airport.

Does Suvarnabhumi Airport have a AirAsia lounge?

No, BKK does not have a dedicated AirAsia lounge. However, passengers can access other lounges and waiting areas through various means, such as Priority Pass or airline membership programs.

Where can I find the AirAsia baggage claim area at Suvarnabhumi Airport?

The AirAsia baggage claim area is located in the arrivals area of Terminal 5 at BKK airport.

Does Suvarnabhumi Airport (BKK) have a hotel?

Yes, there are several hotels located near BKK airport, including the TWA Hotel, Courtyard by Marriott BKK Airport, and Hilton Bangkok BKK Airport.

Where can I exchange currency at BKK Airport?

Currency exchange services are available at various locations throughout BKK airport, including in the terminals and near the gates.

Where can I find the AirAsia ticket counter at BKK Airport?

The AirAsia ticket counter is located in Terminal 5 at BKK airport.

Does Suvarnabhumi Airport have Wi-Fi?

Yes, BKK offers free Wi-Fi throughout the airport.

Where can I find a charging station at BKK Airport?

Charging stations are available throughout BKK airport, including in the terminals and near the gates.

How early should I arrive at BKK Airport for a AirAsia flight?

AirAsia recommends arriving at least three hours before your scheduled departure time for international flights.

Can I bring food through security at BKK Airport?

Yes, you can bring food through security at BKK airport, but liquids are subject to certain restrictions.

Can I store my luggage at BKK Airport?

Yes, luggage storage services are available at BKK airport, including in the terminals and near the gates.

What is the address of the AirAsia BKK Terminal?

The address of Terminal 5 at BKK airport is 999 Soi Mu Ban Nakhon Thong, Bang Phli, Samut Prakan 10540, Thailand.

What is the phone number for the AirAsia BKK Terminal?

The phone number for Terminal 5 at BKK airport is +66 2 132 1888.

What amenities and services are available at the Suvarnabhumi Airport (BKK)?

BKK offers a range of amenities and services, including restaurants, shops, lounges, charging stations, Wi-Fi, and more.

What ground transportation options are available at the AirAsia BKK Terminal?

Ground transportation options at Terminal 5 at BKK airport include taxis, buses, shuttles, and car rentals.

Are there any nearby hotels or accommodations for AirAsia passengers at Suvarnabhumi Airport?

Yes, there are several nearby hotels and accommodations, including the TWA Hotel, Courtyard by Marriott BKK Airport, and Hilton Bangkok BKK Airport.

What special assistance is available at the AirAsia BKK Terminal?

Special assistance is available at Terminal 5 at BKK airport for passengers with disabilities or special needs, including wheelchair assistance, visual paging, and accessible restrooms.

What is the process for handling lost or delayed baggage at the Suvarnabhumi Airport?

If your baggage is lost or delayed, you should report it to your airline’s baggage claim office located in the arrivals area of the terminal.

How can I contact the AirAsia BKK Terminal for further assistance?

You can contact Terminal 5 at BKK airport by calling 66 2 132 1888 or visiting the airport’s official website for more information.

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