As a leading Canadian airline, Air Transat is proud to offer its passengers a seamless travel experience at the Greater Rochester International Airport (ROC) in Rochester City. The Air Transat ROC Terminal serves as a vital hub for the airline’s operations, connecting travelers to a wide range of domestic and international destinations.
Air Transat ROC Terminal - Greater Rochester International Airport
Air Transat operates from Terminal 1 at ROC Airport. Terminal 1 is renowned for its modern facilities and services, ensuring a comfortable and convenient travel experience for all passengers.

What is the Air Transat ROC Terminal Address and Location Map?

The Air Transat ROC Terminal is located at Terminal 1 of Greater Rochester International Airport in American States.

1200 Brooks Ave, Rochester, NY 14624, American States

A location map of Terminal 1 at ROC Airport can be found on the official ROC Airport website or the Air Transat website. The map will help you locate the check-in counters, security checkpoints, lounges, shops, restaurants, and other amenities within the terminal.

Air Transat ROC Terminal Location Map

You can also use online mapping services like Google Maps to view the location of Terminal 1 at ROC Airport and plan your route to the airport.

How to Contact Air Transat Terminal ROC?

The contact details for the Air Transat Terminal ROC are:
Airport Name Greater Rochester International Airport
Greater Rochester International Airport Address 1200 Brooks Ave, Rochester, NY 14624, American States
Greater Rochester International Airport Phone Number +1-877-777-6741 /  1 585-753-7000
Air Transat Contact Number 1-866-322-6649
Greater Rochester International Airport Code ROC
Air Transat Ticket Counter Hours 24/7
Type International
Air Transat ROC Terminals Terminal 1
Air Transat Official Website https://www.airtransat.com/
Official YouTube https://www.youtube.com/user/airtransat
Official Twitter https://twitter.com/airtransat
Official Facebook https://www.facebook.com/AirTransat
Official Instagram https://www.instagram.com/airtransat
When calling, please have your flight information ready, including your flight number and departure date, as this will help the customer service representative assist you more efficiently. For any general inquiries or assistance related to your Air Transat flight from ROC, you can also contact the airline directly through their website or social media channels.

ROC Air Transat Terminal Departure

When flying with Air Transat from Rochester’s Greater Rochester International Airport (ROC), passengers will depart from Terminal 1. This terminal is well-regarded for its modern design and extensive amenities, ensuring a comfortable experience for travelers.
    • Location: ROC Air Transat Terminal is conveniently located within ROC Airport, providing easy access to various transportation options, including taxis, shuttles, and public transit.
    • Check-In Process: Upon arrival at ROC Air Transat Terminal, passengers can find Air Transat check-in counters where they can check in for their flights. Additionally, there are self-service kiosks available for added convenience.
    • Amenities: ROC Air Transat Terminal is equipped with a wide range of amenities.
    • Security and Boarding: Security checkpoints are located within the ROC Air Transat Terminal, ensuring a smooth and efficient process. Boarding gates for Air Transat flights are clearly marked, and flight information displays keep travelers informed about their departure times.
    • Terminal Map: Familiarizing yourself with the ROC Air Transat Terminal Map can help you navigate the terminal easily. The map highlights important areas, including check-in, security, and boarding gates.
Traveling through the Air Transat ROC Departure Terminal can enhance your overall travel experience. With modern facilities and convenient services, Terminal 1 ensures that passengers have everything they need for a smooth journey.

Air Transat ROC Terminal Arrivals

All arrivals are processed through Terminal 1. This terminal is known for its modern facilities and efficient passenger services, ensuring a pleasant experience for arriving travelers.
    • Baggage Claim: Upon arrival, passengers will proceed to the baggage claim area located within ROC Air Transat Terminal. This area is clearly marked, and monitors display flight information for easy tracking of luggage.
    • Customs and Immigration: After retrieving baggage, travelers will go through U.S. Customs and Border Protection (CBP). ROC Air Transat Terminal is equipped with the necessary facilities for efficient processing, including automated passport control kiosks for eligible travelers.
    • Amenities: While waiting for transportation or if you have a short layover, Air Transat ROC Terminal offers various amenities.
    • Terminal Map: To navigate ROC Air Transat Terminal efficiently, it is helpful to reference the Air Transat ROC Terminal Map. This map provides a clear layout of the arrivals area, including baggage claim, customs, and transportation options.
Arriving at the Air Transat ROC Terminal is designed to be a straightforward and comfortable experience. With all services located within Terminal 1, travelers can efficiently navigate through baggage claim, customs, and onward transportation.
Air Transat ROC Terminal - Greater Rochester International Airport

Queries Handled by Air Transat ROC Terminal

The Air Transat ROC Terminal handles a variety of queries and services related to Air Transat flights from ROC Airport. Some common queries that can be handled by the Air Transat ROC Terminal include:
    • Check-in and baggage drop-off: The ROC Air Transat Terminal offers check-in counters where passengers can check in for their flights, receive their boarding passes, and drop off their checked luggage.
    • Flight information: Passengers can inquire about flight status, delays, cancellations, and other flight-related information at the ROC Air Transat Terminal.
    • Lost and found: If you have lost or misplaced an item at the ROCAir Transat Terminal, you can contact the lost and found department for assistance.
    • Security and customs: Passengers can inquire about security and customs procedures, as well as any prohibited items or restrictions, at the ROC Air Transat Terminal.
    • Travel documentation: Passengers can verify that they have the necessary travel documents, such as passports and visas, for their destination at the ROC Air Transat Terminal.
The Air Transat ROC Terminal is equipped to handle a wide range of queries and services related to Air Transat flights from ROC Airport. Passengers are encouraged to contact Air Transat customer service or the terminal staff for any questions or assistance they may need.

Air Transat Facilities and Services Available at Greater Rochester International Airport

Air Transat offers a range of facilities and services to passengers at Greater Rochester International Airport to ensure a comfortable and convenient travel experience. Some of the facilities and services available to Air Transat passengers at ROC Airport include:
    • Check-in counters: Air Transat Terminal ROC offers check-in counters at Terminal 1 of ROC Airport, where passengers can check in for their flights, receive their boarding passes, and drop off their checked luggage.
    • Baggage services: Air Transat Terminal ROC provides baggage services, including baggage drop-off, baggage storage, and baggage claim, at ROC Airport.
    • In-flight services: Air Transat Terminal ROC offers a range of in-flight services, including meals, snacks, beverages, and entertainment, to ensure a comfortable and enjoyable travel experience.
    • Special assistance: Air Transat Terminal ROC provides special assistance to passengers with disabilities or special needs, including wheelchair assistance, escort services, and medical assistance.
    • Travel documentation: Air Transat Terminal ROC can provide assistance with travel documentation, such as visas and passports, to ensure that passengers have all the necessary documents for their destination.
    • Customer service: Air Transat Terminal ROC offers customer service support at ROC Airport to assist passengers with any questions or concerns they may have during their travel experience.
Air Transat is committed to providing a high level of service and facilities to passengers at ROC Airport to ensure a stress-free and enjoyable travel experience.

Why Must You Choose Air Transat ROC Terminal?

There are several reasons why you may choose to fly with Air Transat from Greater Rochester International Airport (ROC):
    • Convenience: Air Transat Terminal ROC offers non-stop flights from ROC to various destinations, making it a convenient option for travelers in the Rochester area.
    • Affordable fares: Air Transat Terminal ROC is known for offering affordable fares, making it a popular choice for budget-conscious travelers.
    • Comfortable flights: Air Transat Terminal ROC offers a range of in-flight services to ensure a comfortable and enjoyable travel experience, including meals, snacks, beverages, and entertainment.
    • Reliable service: Air Transat Terminal ROC has a reputation for providing reliable service and on-time performance, ensuring that passengers arrive at their destination as scheduled.
    • Excellent customer service: Air Transat Terminal ROC offers excellent customer service, with staff available to assist passengers with any questions or concerns they may have during their travel experience.
    • Flexible booking options: Air Transat Terminal ROC offers flexible booking options, including the ability to change or cancel flights for a fee, making it easier to plan and manage your travel.
Choosing to fly with Air Transat from ROC Terminal can provide a convenient, affordable, and comfortable travel experience. With a range of in-flight services, reliable service, and excellent customer service, Air Transat is a popular choice for travelers in the Rochester area.

Parking and Transportation at Greater Rochester International Airport

Greater Rochester International Airport (ROC) offers a variety of parking and transportation options to help travelers get to and from the airport. Here are some of the options available:
    • Parking: ROC offers several parking options, including short-term, long-term, and economy parking. Short-term parking is available near the terminals for drop-offs and pickups, while long-term and economy parking is available further away from the terminals but offers a more affordable rate.
    • Public transportation: ROC is accessible via public transportation, including the AirTrain ROC, which connects the airport to the Rochester City subway and Long Island Rail Road. The AirTrain operates 24/7 and provides a convenient and affordable way to get to and from the airport.
    • Taxis and ride-sharing: Taxis and ride-sharing services such as Uber and Lyft are available at ROC. Passengers can use the taxi stands located outside each terminal or use their smartphone to request a ride from a ride-sharing service.
    • Car rentals: ROC offers several car rental companies, including Avis, Budget, Hertz, and Enterprise. Passengers can rent a car for the duration of their stay or for a one-way trip.
    • Shuttle services: Many hotels offer shuttle services to and from ROC, and there are also private shuttle companies that provide transportation to the airport.
There are many parking and transportation options available at ROC to help travelers get to and from the airport. Whether you prefer to drive, take public transportation, or use a taxi or ride-sharing service, ROC has options to fit your travel needs.

Nearby Hotels and Accommodation at Greater Rochester International Airport

Greater Rochester International Airport (ROC) is located near several hotels and accommodations that provide convenient options for travelers. Here are some of the nearby hotels and accommodations:
    • TWA Hotel: This hotel is located at ROC Terminal 1 and offers a unique and retro-inspired experience. It features a rooftop pool, a cocktail lounge, and a museum dedicated to the history of the TWA airline.
    • Crowne Plaza ROC Airport Rochester City: This hotel is located just a few minutes from ROC and offers free shuttle service to and from the airport. It features a fitness center, an on-site restaurant, and comfortable rooms with modern amenities.
    • Hilton Rochester ROC Airport: This hotel is located just a few minutes from ROC and offers free shuttle service to and from the airport. It features a fitness center, an on-site restaurant, and comfortable rooms with modern amenities.
    • Radisson Hotel ROC Airport: This hotel is located just a few minutes from ROC and offers free shuttle service to and from the airport. It features a fitness center, an on-site restaurant, and comfortable rooms with modern amenities.
    • Hampton Inn NY-ROC: This hotel is located just a few minutes from ROC and offers free shuttle service to and from the airport. It features a fitness center, an on-site restaurant, and comfortable rooms with modern amenities.
There are several nearby hotels and accommodations that provide convenient options for travelers flying in and out of ROC. Whether you prefer a unique and retro-inspired experience or a more traditional hotel experience, there are options to fit your travel needs.

Special Assistance at Greater Rochester International Airport (ROC)

Greater Rochester International Airport (ROC) offers special assistance to passengers with disabilities or special needs to ensure a safe and comfortable travel experience. Here are some of the special assistance services available at ROC:
    • Wheelchair assistance: Passengers who require wheelchair assistance can request it at the check-in counter, at the gate, or by contacting their airline in advance. ROC provides wheelchair assistance to passengers from the check-in counter to the gate, as well as from the gate to the aircraft.
    • Accessible restrooms: ROC has accessible restrooms located throughout the airport, including in the terminals and near the gates.
    • Service animals: Passengers traveling with service animals are permitted to bring them into the airport and onto the aircraft. Service animals must be properly identified and under the control of their handler at all times.
    • TTY/TDD services: ROC provides TTY/TDD services for passengers who are deaf or hard of hearing. These services allow passengers to communicate with airport staff and airline representatives using text-based messages.
    • Visual paging: ROC offers visual paging services for passengers who are deaf or hard of hearing. This service allows airport staff to display important messages and announcements on screens throughout the airport.
    • Language assistance: ROC provides language assistance to passengers who speak languages other than English. This service is available at the information counters, check-in counters, and gates.
ROC is committed to providing special assistance to passengers with disabilities or special needs to ensure a safe and comfortable travel experience. Passengers are encouraged to contact their airline in advance to request any special assistance services they may need.

Air Transat Lounges and Waiting Areas at Greater Rochester International Airport

Air Transat operate its own lounges at Greater Rochester International Airport (ROC). There are several lounges and waiting areas available for passengers traveling with Air Transat.
    • Air Canada Maple Leaf Lounge: Air Transat passengers traveling in business class or with Air Canada Altitude status can access the Air Canada Maple Leaf Lounge, located in Terminal 7. The lounge offers comfortable seating, complimentary food and beverages, free Wi-Fi, and shower facilities.
    • Delta Sky Club: Air Transat passengers traveling in business class or with Delta Sky Club membership can access the Delta Sky Club, located in Terminal 4. The lounge offers comfortable seating, complimentary food and beverages, free Wi-Fi, and shower facilities.
    • American Airlines Admirals Club: Air Transat passengers traveling in business class or with American Airlines Admirals Club membership can access the American Airlines Admirals Club, located in Terminal 8. The lounge offers comfortable seating, complimentary food and beverages, free Wi-Fi, and shower facilities.
    • Waiting areas: In addition to the lounges, there are several waiting areas located throughout ROC where passengers can relax and wait for their flights. These areas offer comfortable seating, charging stations, and free Wi-Fi.
Air Transat operate its own lounges at ROC, passengers traveling with Air Transat can still access several lounges and waiting areas to make their travel experience more comfortable and enjoyable. Passengers are encouraged to check with their airline to determine if they are eligible for lounge access or to purchase a day pass.

FAQs on ROC Airport Terminal Air Transat

What terminal does Air Transat fly out of at ROC Airport?

Air Transat flies out of Terminal 1 at ROC Airport.

Where is the Air Transat check-in counter located at Greater Rochester International Airport (ROC)?

The Air Transat check-in counter is located in Terminal 1 at Greater Rochester International Airport (ROC).

Does Greater Rochester International Airport have a Air Transat lounge?

ROC Airport does not have a dedicated Air Transat lounge. However, passengers traveling in business class or with lounge access can use other lounges located in the airport.

Where can I find the Air Transat baggage claim area at Greater Rochester International Airport?

The Air Transat baggage claim area is located in Terminal 1 at Greater Rochester International Airport (ROC).

Does Greater Rochester International Airport (ROC) have a hotel?

Yes, ROC Airport has a hotel, the TWA Hotel, which is located at Terminal 1.

Where can I exchange currency at ROC Airport?

Currency exchange services are available at various locations throughout ROC Airport, including Travelex currency exchange kiosks.

Where can I find the Air Transat ticket counter at ROC Airport?

The Air Transat ticket counter is located in Terminal 1 at ROC Airport.

Does Greater Rochester International Airport have Wi-Fi?

Yes, ROC Airport offers free Wi-Fi throughout the airport.

Where can I find a charging station at ROC Airport?

Charging stations are available throughout ROC Airport, including in the waiting areas, lounges, and food courts.

How early should I arrive at ROC Airport for a Air Transat flight?

It is recommended to arrive at ROC Airport at least 3 hours before a scheduled Air Transat flight.

Can I bring food through security at ROC Airport?

Passengers are allowed to bring food through security at ROC Airport, but liquids are subject to restrictions.

Can I store my luggage at ROC Airport?

Yes, luggage storage services are available at ROC Airport, located in the arrival levels of Terminals 1, 4, and 8.

What is the address of the Air Transat ROC Terminal?

The address of the Air Transat ROC Terminal is 1200 Brooks Ave, Rochester, NY 14624, American States.

What is the phone number for the Air Transat ROC Terminal?

The phone number for the Air Transat ROC Terminal is 1 585-753-7000.

What amenities and services are available at the Greater Rochester International Airport (ROC)?

ROC Airport offers a variety of amenities and services, including lounges, dining options, shopping, currency exchange, luggage storage, and free Wi-Fi.

What ground transportation options are available at the Air Transat ROC Terminal?

Ground transportation options at the Air Transat ROC Terminal include taxis, car services, ride-sharing services, public transportation, and airport shuttles.

Are there any nearby hotels or accommodations for Air Transat passengers at Greater Rochester International Airport?

There are several nearby hotels and accommodations for Air Transat passengers at Greater Rochester International Airport, including the TWA Hotel, the Crowne Plaza ROC Airport Rochester City, and the Holiday Inn Express Rochester ROC Airport Area.

What special assistance is available at the Air Transat ROC Terminal?

Special assistance is available at the Air Transat ROC Terminal for passengers with disabilities or special needs. Passengers should contact their airline in advance to arrange for any necessary accommodations.

What is the process for handling lost or delayed baggage at the Greater Rochester International Airport?

If a bag is lost or delayed at ROC Airport, passengers should file a report with their airline’s baggage claim office and provide a detailed description of the bag and its contents. The airline will then attempt to locate the bag and provide updates to the passenger.

How can I contact the Air Transat ROC Terminal for further assistance?

For further assistance, passengers can contact the Air Transat ROC Terminal at 1 585-753-7000 or visit the Air Transat website for more information.

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