As a leading Canadian airline, Air Transat is proud to offer its passengers a seamless travel experience at the São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) in São Paulo City. The Air Transat GRU Terminal serves as a vital hub for the airline’s operations, connecting travelers to a wide range of domestic and international destinations.
Air Transat GRU Terminal - São Paulo/Guarulhos–Governador André Franco Montoro International Airport
Air Transat operates from Terminal 1 at GRU Airport. Terminal 1 is renowned for its modern facilities and services, ensuring a comfortable and convenient travel experience for all passengers.

What is the Air Transat GRU Terminal Address and Location Map?

The Air Transat GRU Terminal is located at Terminal 1 of São Paulo/Guarulhos–Governador André Franco Montoro International Airport in Brazil.

Rod. Hélio Smidt, s/n – Cumbica, Guarulhos – SP, Brazil

A location map of Terminal 1 at GRU Airport can be found on the official GRU Airport website or the Air Transat website. The map will help you locate the check-in counters, security checkpoints, lounges, shops, restaurants, and other amenities within the terminal.

Air Transat GRU Terminal Location Map

You can also use online mapping services like Google Maps to view the location of Terminal 1 at GRU Airport and plan your route to the airport.

How to Contact Air Transat Terminal GRU?

The contact details for the Air Transat Terminal GRU are:
Airport Name São Paulo/Guarulhos–Governador André Franco Montoro International Airport
São Paulo/Guarulhos–Governador André Franco Montoro International Airport Address Rod. Hélio Smidt, s/n – Cumbica, Guarulhos – SP, Brazil
São Paulo/Guarulhos–Governador André Franco Montoro International Airport Phone Number +1-877-445-3112 /  55 11 2445-2945
Air Transat Contact Number 1-866-322-6649
São Paulo/Guarulhos–Governador André Franco Montoro International Airport Code GRU
Air Transat Ticket Counter Hours 24/7
Type International
Air Transat GRU Terminals Terminal 1
Air Transat Official Website https://www.airtransat.com/
Official YouTube https://www.youtube.com/user/airtransat
Official Twitter https://twitter.com/airtransat
Official Facebook https://www.facebook.com/AirTransat
Official Instagram https://www.instagram.com/airtransat
When calling, please have your flight information ready, including your flight number and departure date, as this will help the customer service representative assist you more efficiently. For any general inquiries or assistance related to your Air Transat flight from GRU, you can also contact the airline directly through their website or social media channels.

GRU Air Transat Terminal Departure

When flying with Air Transat from São Paulo’s São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU), passengers will depart from Terminal 1. This terminal is well-regarded for its modern design and extensive amenities, ensuring a comfortable experience for travelers.
    • Location: GRU Air Transat Terminal is conveniently located within GRU Airport, providing easy access to various transportation options, including taxis, shuttles, and public transit.
    • Check-In Process: Upon arrival at GRU Air Transat Terminal, passengers can find Air Transat check-in counters where they can check in for their flights. Additionally, there are self-service kiosks available for added convenience.
    • Amenities: GRU Air Transat Terminal is equipped with a wide range of amenities.
    • Security and Boarding: Security checkpoints are located within the GRU Air Transat Terminal, ensuring a smooth and efficient process. Boarding gates for Air Transat flights are clearly marked, and flight information displays keep travelers informed about their departure times.
    • Terminal Map: Familiarizing yourself with the GRU Air Transat Terminal Map can help you navigate the terminal easily. The map highlights important areas, including check-in, security, and boarding gates.
Traveling through the Air Transat GRU Departure Terminal can enhance your overall travel experience. With modern facilities and convenient services, Terminal 1 ensures that passengers have everything they need for a smooth journey.

Air Transat GRU Terminal Arrivals

All arrivals are processed through Terminal 1. This terminal is known for its modern facilities and efficient passenger services, ensuring a pleasant experience for arriving travelers.
    • Baggage Claim: Upon arrival, passengers will proceed to the baggage claim area located within GRU Air Transat Terminal. This area is clearly marked, and monitors display flight information for easy tracking of luggage.
    • Customs and Immigration: After retrieving baggage, travelers will go through U.S. Customs and Border Protection (CBP). GRU Air Transat Terminal is equipped with the necessary facilities for efficient processing, including automated passport control kiosks for eligible travelers.
    • Amenities: While waiting for transportation or if you have a short layover, Air Transat GRU Terminal offers various amenities.
    • Terminal Map: To navigate GRU Air Transat Terminal efficiently, it is helpful to reference the Air Transat GRU Terminal Map. This map provides a clear layout of the arrivals area, including baggage claim, customs, and transportation options.
Arriving at the Air Transat GRU Terminal is designed to be a straightforward and comfortable experience. With all services located within Terminal 1, travelers can efficiently navigate through baggage claim, customs, and onward transportation.
Air Transat GRU Terminal - São Paulo/Guarulhos–Governador André Franco Montoro International Airport

Queries Handled by Air Transat GRU Terminal

The Air Transat GRU Terminal handles a variety of queries and services related to Air Transat flights from GRU Airport. Some common queries that can be handled by the Air Transat GRU Terminal include:
    • Check-in and baggage drop-off: The GRU Air Transat Terminal offers check-in counters where passengers can check in for their flights, receive their boarding passes, and drop off their checked luggage.
    • Flight information: Passengers can inquire about flight status, delays, cancellations, and other flight-related information at the GRU Air Transat Terminal.
    • Lost and found: If you have lost or misplaced an item at the GRUAir Transat Terminal, you can contact the lost and found department for assistance.
    • Security and customs: Passengers can inquire about security and customs procedures, as well as any prohibited items or restrictions, at the GRU Air Transat Terminal.
    • Travel documentation: Passengers can verify that they have the necessary travel documents, such as passports and visas, for their destination at the GRU Air Transat Terminal.
The Air Transat GRU Terminal is equipped to handle a wide range of queries and services related to Air Transat flights from GRU Airport. Passengers are encouraged to contact Air Transat customer service or the terminal staff for any questions or assistance they may need.

Air Transat Facilities and Services Available at São Paulo/Guarulhos–Governador André Franco Montoro International Airport

Air Transat offers a range of facilities and services to passengers at São Paulo/Guarulhos–Governador André Franco Montoro International Airport to ensure a comfortable and convenient travel experience. Some of the facilities and services available to Air Transat passengers at GRU Airport include:
    • Check-in counters: Air Transat Terminal GRU offers check-in counters at Terminal 1 of GRU Airport, where passengers can check in for their flights, receive their boarding passes, and drop off their checked luggage.
    • Baggage services: Air Transat Terminal GRU provides baggage services, including baggage drop-off, baggage storage, and baggage claim, at GRU Airport.
    • In-flight services: Air Transat Terminal GRU offers a range of in-flight services, including meals, snacks, beverages, and entertainment, to ensure a comfortable and enjoyable travel experience.
    • Special assistance: Air Transat Terminal GRU provides special assistance to passengers with disabilities or special needs, including wheelchair assistance, escort services, and medical assistance.
    • Travel documentation: Air Transat Terminal GRU can provide assistance with travel documentation, such as visas and passports, to ensure that passengers have all the necessary documents for their destination.
    • Customer service: Air Transat Terminal GRU offers customer service support at GRU Airport to assist passengers with any questions or concerns they may have during their travel experience.
Air Transat is committed to providing a high level of service and facilities to passengers at GRU Airport to ensure a stress-free and enjoyable travel experience.

Why Must You Choose Air Transat GRU Terminal?

There are several reasons why you may choose to fly with Air Transat from São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU):
    • Convenience: Air Transat Terminal GRU offers non-stop flights from GRU to various destinations, making it a convenient option for travelers in the São Paulo area.
    • Affordable fares: Air Transat Terminal GRU is known for offering affordable fares, making it a popular choice for budget-conscious travelers.
    • Comfortable flights: Air Transat Terminal GRU offers a range of in-flight services to ensure a comfortable and enjoyable travel experience, including meals, snacks, beverages, and entertainment.
    • Reliable service: Air Transat Terminal GRU has a reputation for providing reliable service and on-time performance, ensuring that passengers arrive at their destination as scheduled.
    • Excellent customer service: Air Transat Terminal GRU offers excellent customer service, with staff available to assist passengers with any questions or concerns they may have during their travel experience.
    • Flexible booking options: Air Transat Terminal GRU offers flexible booking options, including the ability to change or cancel flights for a fee, making it easier to plan and manage your travel.
Choosing to fly with Air Transat from GRU Terminal can provide a convenient, affordable, and comfortable travel experience. With a range of in-flight services, reliable service, and excellent customer service, Air Transat is a popular choice for travelers in the São Paulo area.

Parking and Transportation at São Paulo/Guarulhos–Governador André Franco Montoro International Airport

São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) offers a variety of parking and transportation options to help travelers get to and from the airport. Here are some of the options available:
    • Parking: GRU offers several parking options, including short-term, long-term, and economy parking. Short-term parking is available near the terminals for drop-offs and pickups, while long-term and economy parking is available further away from the terminals but offers a more affordable rate.
    • Public transportation: GRU is accessible via public transportation, including the AirTrain GRU, which connects the airport to the São Paulo City subway and Long Island Rail Road. The AirTrain operates 24/7 and provides a convenient and affordable way to get to and from the airport.
    • Taxis and ride-sharing: Taxis and ride-sharing services such as Uber and Lyft are available at GRU. Passengers can use the taxi stands located outside each terminal or use their smartphone to request a ride from a ride-sharing service.
    • Car rentals: GRU offers several car rental companies, including Avis, Budget, Hertz, and Enterprise. Passengers can rent a car for the duration of their stay or for a one-way trip.
    • Shuttle services: Many hotels offer shuttle services to and from GRU, and there are also private shuttle companies that provide transportation to the airport.
There are many parking and transportation options available at GRU to help travelers get to and from the airport. Whether you prefer to drive, take public transportation, or use a taxi or ride-sharing service, GRU has options to fit your travel needs.

Nearby Hotels and Accommodation at São Paulo/Guarulhos–Governador André Franco Montoro International Airport

São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) is located near several hotels and accommodations that provide convenient options for travelers. Here are some of the nearby hotels and accommodations:
    • TWA Hotel: This hotel is located at GRU Terminal 1 and offers a unique and retro-inspired experience. It features a rooftop pool, a cocktail lounge, and a museum dedicated to the history of the TWA airline.
    • Crowne Plaza GRU Airport São Paulo City: This hotel is located just a few minutes from GRU and offers free shuttle service to and from the airport. It features a fitness center, an on-site restaurant, and comfortable rooms with modern amenities.
    • Hilton São Paulo GRU Airport: This hotel is located just a few minutes from GRU and offers free shuttle service to and from the airport. It features a fitness center, an on-site restaurant, and comfortable rooms with modern amenities.
    • Radisson Hotel GRU Airport: This hotel is located just a few minutes from GRU and offers free shuttle service to and from the airport. It features a fitness center, an on-site restaurant, and comfortable rooms with modern amenities.
    • Hampton Inn NY-GRU: This hotel is located just a few minutes from GRU and offers free shuttle service to and from the airport. It features a fitness center, an on-site restaurant, and comfortable rooms with modern amenities.
There are several nearby hotels and accommodations that provide convenient options for travelers flying in and out of GRU. Whether you prefer a unique and retro-inspired experience or a more traditional hotel experience, there are options to fit your travel needs.

Special Assistance at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU)

São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) offers special assistance to passengers with disabilities or special needs to ensure a safe and comfortable travel experience. Here are some of the special assistance services available at GRU:
    • Wheelchair assistance: Passengers who require wheelchair assistance can request it at the check-in counter, at the gate, or by contacting their airline in advance. GRU provides wheelchair assistance to passengers from the check-in counter to the gate, as well as from the gate to the aircraft.
    • Accessible restrooms: GRU has accessible restrooms located throughout the airport, including in the terminals and near the gates.
    • Service animals: Passengers traveling with service animals are permitted to bring them into the airport and onto the aircraft. Service animals must be properly identified and under the control of their handler at all times.
    • TTY/TDD services: GRU provides TTY/TDD services for passengers who are deaf or hard of hearing. These services allow passengers to communicate with airport staff and airline representatives using text-based messages.
    • Visual paging: GRU offers visual paging services for passengers who are deaf or hard of hearing. This service allows airport staff to display important messages and announcements on screens throughout the airport.
    • Language assistance: GRU provides language assistance to passengers who speak languages other than English. This service is available at the information counters, check-in counters, and gates.
GRU is committed to providing special assistance to passengers with disabilities or special needs to ensure a safe and comfortable travel experience. Passengers are encouraged to contact their airline in advance to request any special assistance services they may need.

Air Transat Lounges and Waiting Areas at São Paulo/Guarulhos–Governador André Franco Montoro International Airport

Air Transat operate its own lounges at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU). There are several lounges and waiting areas available for passengers traveling with Air Transat.
    • Air Canada Maple Leaf Lounge: Air Transat passengers traveling in business class or with Air Canada Altitude status can access the Air Canada Maple Leaf Lounge, located in Terminal 7. The lounge offers comfortable seating, complimentary food and beverages, free Wi-Fi, and shower facilities.
    • Delta Sky Club: Air Transat passengers traveling in business class or with Delta Sky Club membership can access the Delta Sky Club, located in Terminal 4. The lounge offers comfortable seating, complimentary food and beverages, free Wi-Fi, and shower facilities.
    • American Airlines Admirals Club: Air Transat passengers traveling in business class or with American Airlines Admirals Club membership can access the American Airlines Admirals Club, located in Terminal 8. The lounge offers comfortable seating, complimentary food and beverages, free Wi-Fi, and shower facilities.
    • Waiting areas: In addition to the lounges, there are several waiting areas located throughout GRU where passengers can relax and wait for their flights. These areas offer comfortable seating, charging stations, and free Wi-Fi.
Air Transat operate its own lounges at GRU, passengers traveling with Air Transat can still access several lounges and waiting areas to make their travel experience more comfortable and enjoyable. Passengers are encouraged to check with their airline to determine if they are eligible for lounge access or to purchase a day pass.

FAQs on GRU Airport Terminal Air Transat

What terminal does Air Transat fly out of at GRU Airport?

Air Transat flies out of Terminal 1 at GRU Airport.

Where is the Air Transat check-in counter located at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU)?

The Air Transat check-in counter is located in Terminal 1 at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU).

Does São Paulo/Guarulhos–Governador André Franco Montoro International Airport have a Air Transat lounge?

GRU Airport does not have a dedicated Air Transat lounge. However, passengers traveling in business class or with lounge access can use other lounges located in the airport.

Where can I find the Air Transat baggage claim area at São Paulo/Guarulhos–Governador André Franco Montoro International Airport?

The Air Transat baggage claim area is located in Terminal 1 at São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU).

Does São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU) have a hotel?

Yes, GRU Airport has a hotel, the TWA Hotel, which is located at Terminal 1.

Where can I exchange currency at GRU Airport?

Currency exchange services are available at various locations throughout GRU Airport, including Travelex currency exchange kiosks.

Where can I find the Air Transat ticket counter at GRU Airport?

The Air Transat ticket counter is located in Terminal 1 at GRU Airport.

Does São Paulo/Guarulhos–Governador André Franco Montoro International Airport have Wi-Fi?

Yes, GRU Airport offers free Wi-Fi throughout the airport.

Where can I find a charging station at GRU Airport?

Charging stations are available throughout GRU Airport, including in the waiting areas, lounges, and food courts.

How early should I arrive at GRU Airport for a Air Transat flight?

It is recommended to arrive at GRU Airport at least 3 hours before a scheduled Air Transat flight.

Can I bring food through security at GRU Airport?

Passengers are allowed to bring food through security at GRU Airport, but liquids are subject to restrictions.

Can I store my luggage at GRU Airport?

Yes, luggage storage services are available at GRU Airport, located in the arrival levels of Terminals 1, 4, and 8.

What is the address of the Air Transat GRU Terminal?

The address of the Air Transat GRU Terminal is Rod. Hélio Smidt, s/n – Cumbica, Guarulhos – SP, Brazil.

What is the phone number for the Air Transat GRU Terminal?

The phone number for the Air Transat GRU Terminal is 55 11 2445-2945.

What amenities and services are available at the São Paulo/Guarulhos–Governador André Franco Montoro International Airport (GRU)?

GRU Airport offers a variety of amenities and services, including lounges, dining options, shopping, currency exchange, luggage storage, and free Wi-Fi.

What ground transportation options are available at the Air Transat GRU Terminal?

Ground transportation options at the Air Transat GRU Terminal include taxis, car services, ride-sharing services, public transportation, and airport shuttles.

Are there any nearby hotels or accommodations for Air Transat passengers at São Paulo/Guarulhos–Governador André Franco Montoro International Airport?

There are several nearby hotels and accommodations for Air Transat passengers at São Paulo/Guarulhos–Governador André Franco Montoro International Airport, including the TWA Hotel, the Crowne Plaza GRU Airport São Paulo City, and the Holiday Inn Express São Paulo GRU Airport Area.

What special assistance is available at the Air Transat GRU Terminal?

Special assistance is available at the Air Transat GRU Terminal for passengers with disabilities or special needs. Passengers should contact their airline in advance to arrange for any necessary accommodations.

What is the process for handling lost or delayed baggage at the São Paulo/Guarulhos–Governador André Franco Montoro International Airport?

If a bag is lost or delayed at GRU Airport, passengers should file a report with their airline’s baggage claim office and provide a detailed description of the bag and its contents. The airline will then attempt to locate the bag and provide updates to the passenger.

How can I contact the Air Transat GRU Terminal for further assistance?

For further assistance, passengers can contact the Air Transat GRU Terminal at 55 11 2445-2945 or visit the Air Transat website for more information.

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