As a leading international airline, Air New Zealand is proud to offer its passengers a world-class travel experience, and that includes our presence at the Keflavík International Airport (KEF) in Reykjavík City. Here, we’ll provide you with all the essential information you need to know about the Air New Zealand KEF Terminal, ensuring a smooth and enjoyable journey.
Air New Zealand KEF Terminal - Keflavík International Airport
Air New Zealand operates from Terminal 4 at KEF International Airport. Terminal 4 is one of the airport’s largest and busiest terminals, offering a wide range of amenities to enhance your travel experience.

What is the Air New Zealand KEF Terminal Address and Location Map?

The Air New Zealand KEF Terminal is located at Terminal 4 of Keflavík International Airport (KEF), which is situated in Reykjavík. The exact address is:

235 Keflavík, Iceland

For a detailed map of Terminal 4 at KEF International Airport, where Air New Zealand operates, you can visit the airport’s official website or use the interactive map feature. The map will help you locate Air New Zealand’s check-in counters, departure gates, and other important facilities within the terminal. You can also find directions to the airport and information about nearby parking and transportation options.

Air New Zealand KEF Terminal Map

To help passengers navigate the airport with ease, Air New Zealand provides an interactive KEF Terminal 4 map on their website. This map shows the detailed layout of Terminal 4, including the location of the Air New Zealand check-in counters, security checkpoints, and other key facilities within the terminal. The map allows passengers to familiarize themselves with the terminal layout and locate the Air New Zealand-specific areas and services prior to arriving at the airport. This information helps ensure a smooth and efficient travel experience for Air New Zealand customers at the KEF Airport.

How to Contact Air New Zealand Terminal KEF?

To contact Air New Zealand Terminal at KEF International Airport, you can use the following methods:
Airport Name Keflavík International Airport
Keflavík International Airport Address 235 Keflavík, Iceland
Keflavík International Airport Phone Number +1-877-445-3112 /  354 425 6000
Air New Zealand Contact Number 00 64 9 357 3000
Keflavík International Airport Code KEF
Air New Zealand Ticket Counter Hours 24/7
Type International
Air New Zealand KEF Terminals Terminal 4
Air New Zealand Official Website http://www.airnewzealand.co.nz/
Official YouTube https://www.youtube.com/user/airnewzealand
Official Twitter https://twitter.com/FlyAirNZ
Official Facebook https://www.facebook.com/AirNewZealand
Official Instagram https://www.instagram.com/airnz
Having a dedicated contact number for the Air New Zealand KEF Terminal allows the airline to provide personalized support and ensure a smooth travel experience for their customers passing through the airport. Passengers can also refer to the information available on the Air New Zealand website for additional details about the KEF Terminal, including the terminal map, facility amenities, and other helpful travel tips.

KEF Air New Zealand Terminal Departure

Air New Zealand operates its flights out of Terminal 4 at KEF Airport. This terminal is conveniently located and offers a range of amenities and services to ensure a seamless travel experience for Air New Zealand passengers. Some key details about the Air New Zealand KEF Departure Terminal:
    • Air New Zealand Terminal KEF is the designated departure terminal for Air New Zealand flights at KEF.
    • This Air New Zealand Terminal KEF is equipped with Air New Zealand check-in counters, security checkpoints, and other facilities to accommodate the airline’s passengers.
    • Air New Zealand Terminal KEF provides a range of passenger amenities, such as shops, restaurants, lounges, and other services to make the departure experience more comfortable.
    • The Air New Zealand Terminal KEF layout and facilities are designed to enable efficient passenger flow and a smooth transition from check-in to boarding.
By operating out of Terminal 4 at KEF, Air New Zealand can offer its customers a streamlined and convenient departure process. Passengers can easily navigate the terminal and access the necessary Air New Zealand services to begin their journey.
Air New Zealand KEF Terminal - Keflavík International Airport

Queries Handled by Air New Zealand KEF Terminal

The Air New Zealand KEF Terminal handles a variety of queries and requests from passengers. Some of the queries that can be handled by Air New Zealand staff at the KEF Terminal include:
    • Flight information: KEF Air New Zealand Terminal Passengers can inquire about flight schedules, delays, cancellations, and gate assignments.
    • Check-in: KEF Air New Zealand Terminal Passengers can check in for their flight, drop off their baggage, and obtain their boarding pass.
    • Seat assignments: KEF Air New Zealand Terminal Passengers can request seat changes or confirm their seat assignments.
    • Baggage services: KEF Air New Zealand Terminal Passengers can inquire about baggage allowances, and fees, and track lost or delayed baggage.
    • Flight upgrades: KEF Air New Zealand Terminal Passengers can inquire about flight upgrades or use their miles to upgrade their tickets.
    • Travel advisories: KEF Air New Zealand Terminal Passengers can obtain information about travel advisories, visa requirements, and other travel-related concerns.
    • Airpoints: KEF Air New Zealand Terminal Passengers can inquire about their Air New Zealand Airpoints account, redeem miles, or check their account balance.
The Air New Zealand KEF Terminal staff can assist passengers with their travel planning, check-in, and overall journey, ensuring a seamless experience for Air New Zealand customers at the airport.

Air New Zealand Facilities and Services Available at Keflavík International Airport

Air New Zealand offers several facilities and services to passengers at Keflavík International Airport. Some of these facilities and services include:
    • Check-in counters: KEF Air New Zealand Terminal has dedicated check-in counters at KEF Terminal 4, where passengers can check-in for their flight, drop off their baggage, and obtain their boarding pass.
    • Baggage services: KEF Air New Zealand Terminal offers baggage services, including baggage drop-off and tracking for lost or delayed baggage.
    • In-flight services: KEF Air New Zealand Terminal offers a range of in-flight services, including meals, snacks, beverages, and entertainment options.
    • Customer service: KEF Air New Zealand Terminal has customer service representatives available at KEF Terminal 4 to assist passengers with any queries or concerns.
By offering these facilities and services, Air New Zealand ensures that its customers have a seamless and efficient travel experience when passing through KEF Airport. The airline’s presence and dedicated resources at Terminal 4 demonstrate its commitment to delivering a high quality service to its passengers.

Why Must You Choose Air New Zealand KEF Terminal?

Choosing to fly with Air New Zealand from KEF International Airport offers several benefits to passengers. Here are some reasons why you may want to choose Air New Zealand KEF Terminal:
    • Convenient location: KEF International Airport is one of the busiest airports in the world, with convenient access to major highways and public transportation options.
    • Modern facilities: KEF Terminal 4, where Air New Zealand operates, features modern facilities, including comfortable lounges, restaurants, and retail stores.
    • Wide range of destinations: Air New Zealand offers a wide range of destinations, including flights to Auckland, New Zealand, as well as connections to other destinations in the Pacific region.
    • Exceptional service: Air New Zealand is known for its exceptional customer service, with friendly and professional staff who are dedicated to ensuring a comfortable and enjoyable travel experience.
    • In-flight amenities: Air New Zealand offers a range of in-flight amenities, including comfortable seating, meal and beverage service, and inflight entertainment options.
    • Frequent flyer program: Air New Zealand has a frequent flyer program, called Airpoints, which allows passengers to earn points for their flights and redeem them for rewards such as free flights, upgrades, and other benefits.
Choosing to fly with Air New Zealand from KEF International Airport offers a convenient, comfortable, and enjoyable travel experience for passengers.

Parking and Transportation at Keflavík International Airport

Keflavík International Airport offers several parking and transportation options for passengers. Here are some of the options available:
    • Parking: KEF Airport offers several parking options for passengers, including short-term, long-term, and economy parking. Passengers can reserve their parking spot in advance through the airport’s official website.
    • Taxis: Taxis are readily available at KEF Airport, with designated taxi stands located outside of each terminal. Passengers can expect to pay a flat rate for trips to Manhattan, with additional fees for tolls and surcharges.
    • Ride-sharing: Ride-sharing services such as Uber and Lyft operate at KEF Airport, with designated pick-up and drop-off areas located outside of each terminal.
    • Public transportation: The AirTrain is a convenient way to travel between KEF Airport and the Reykjavík City Subway and Long Island Rail Road. The AirTrain operates 24/7 and offers free transfers to the subway and rail systems.
    • Car rentals: KEF Airport has several car rental companies located on-site, including Avis, Budget, and Hertz. Passengers can reserve a rental car in advance through the airport’s official website.
    • Shuttle services: Some hotels and private companies offer shuttle services to and from KEF Airport. Passengers can check with their hotel or search online for shuttle services.

Nearby Hotels and Accommodation at Keflavík International Airport

There are several hotels and accommodations located near Keflavík International Airport. Here are some of the options available:
    • Courtyard by Marriott Reykjavík KEF Airport: This hotel is located just minutes from KEF Airport and offers free shuttle service to and from the airport. The hotel features comfortable rooms, a fitness center, and an on-site restaurant.
    • Hilton Reykjavík KEF Airport: This upscale hotel is located just minutes from KEF Airport and offers free shuttle service to and from the airport. The hotel features comfortable rooms, a fitness center, and an on-site restaurant.
    • Crowne Plaza KEF Airport Reykjavík: This hotel is located just minutes from KEF Airport and offers free shuttle service to and from the airport. The hotel features comfortable rooms, a fitness center, and an on-site restaurant.
    • Fairfield Inn & Suites by Marriott Reykjavík KEF Airport: This hotel is located just minutes from KEF Airport and offers free shuttle service to and from the airport. The hotel features comfortable rooms, a fitness center, and an on-site restaurant.
    • Hampton Inn Reykjavík KEF: This hotel is located just minutes from KEF Airport and offers free shuttle service to and from the airport. The hotel features comfortable rooms, a fitness center, and an on-site restaurant.
There are also several other accommodations located near KEF Airport, including Airbnb rentals, hostels, and bed and breakfasts. Passengers can search online for accommodations that fit their budget and preferences.

Special Assistance at Keflavík International Airport (KEF)

Keflavík International Airport (KEF) offers several special assistance services to passengers with disabilities or medical conditions. Here are some of the services available:
    • Wheelchair assistance: KEF Airport provides wheelchair assistance to passengers who require it. Passengers can request wheelchair assistance when they make their flight reservation or at the airport by speaking to an airline representative or airport customer service agent.
    • Escort service: KEF Airport offers escort services for passengers who require assistance navigating the airport. Passengers can request an escort by speaking to an airline representative or airport customer service agent.
    • Accessible restrooms: KEF Airport has accessible restrooms located throughout the airport, including in each terminal.
    • Accessible parking: KEF Airport offers accessible parking spaces for passengers with disabilities. Passengers must have a valid disabled parking permit to park in these spaces.
    • Service animals: KEF Airport allows service animals to accompany passengers with disabilities. Passengers must provide documentation from a licensed medical professional that the animal is required for the passenger’s disability.
    • TTY/TDD service: KEF Airport offers TTY/TDD service for passengers who are deaf or hard of hearing. Passengers can access this service by dialing 711 on any payphone located in the airport.
Passengers who require special assistance should inform their airline or travel agent of their needs when making their flight reservation. They should also arrive at the airport early to allow sufficient time for any necessary assistance.

Air New Zealand Lounges and Waiting Areas at Keflavík International Airport

Air New Zealand operates a lounge at Keflavík International Airport (KEF) for its premium passengers. The lounge is located in Terminal 4, near Gate 3. Here are some of the amenities available in the Air New Zealand lounge at KEF:
    • Complimentary food and beverages: The lounge offers a range of complimentary food and beverages, including hot and cold dishes, snacks, and drinks.
    • Seating and workspaces: The lounge features comfortable seating areas and workspaces, including desks with power outlets.
    • Wi-Fi: The lounge offers free Wi-Fi access for passengers.
    • Showers: The lounge has shower facilities available for passengers who wish to freshen up before their flight.
    • Flight information: The lounge provides flight information displays, so passengers can stay up-to-date on their flight status.
In addition to the Air New Zealand lounge, KEF Airport has several waiting areas and lounges available for passengers. These include:
    • Terminal waiting areas: Each terminal has waiting areas with seating, charging stations, and flight information displays.
    • Delta Sky Club: Delta Air Lines operates a lounge in Terminal 4 for its premium passengers. The lounge features complimentary food and beverages, showers, and workspaces.
    • Virgin Atlantic Clubhouse: Virgin Atlantic operates a lounge in Terminal 4 for its premium passengers. The lounge features a la carte dining, a bar, and workspaces.
Passengers can access airport lounges by purchasing a day pass or through their airline’s membership program. Passengers should check with their airline or travel agent for more information on lounge access.

FAQs on KEF Airport Terminal Air New Zealand

What terminal does Air New Zealand fly out of at KEF Airport?

Air New Zealand operates out of Terminal 4 at KEF Airport.

Where is the Air New Zealand check-in counter located at Keflavík International Airport (KEF)?

The Air New Zealand check-in counter is located in Terminal 4, near the entrance to the departures area.

Does Keflavík International Airport have a Air New Zealand lounge?

Yes, Air New Zealand operates a lounge in Terminal 4 at KEF Airport.

Where can I find the Air New Zealand baggage claim area at Keflavík International Airport?

The Air New Zealand baggage claim area is located in Terminal 4, near the arrivals area.

Does Keflavík International Airport (KEF) have a hotel?

Yes, there are several hotels located near KEF Airport, including the Crowne Plaza KEF Airport, the Hilton Reykjavík KEF Airport, and the TWA Hotel.

Where can I exchange currency at KEF Airport?

Currency exchange services are available at several locations throughout KEF Airport, including Travelex kiosks in each terminal.

Where can I find the Air New Zealand ticket counter at KEF Airport?

The Air New Zealand ticket counter is located in Terminal 4, near the entrance to the departures area.

Does Keflavík International Airport have Wi-Fi?

Yes, KEF Airport offers free Wi-Fi access throughout all terminals.

Where can I find a charging station at KEF Airport?

Charging stations are available throughout KEF Airport, including in seating areas, lounges, and food courts.

How early should I arrive at KEF Airport for an Air New Zealand flight?

Air New Zealand recommends arriving at the airport at least three hours before your scheduled departure time.

Can I bring food through security at KEF Airport?

Yes, you can bring food through security at KEF Airport, but liquids are subject to the TSA’s 3-1-1 rule.

Can I store my luggage at KEF Airport?

Yes, luggage storage is available at KEF Airport through companies such as KEF Luggage Storage and BagsAway.

What is the address of the Air New Zealand KEF Terminal?

The address of the Air New Zealand KEF Terminal is 235 Keflavík, Iceland.

What is the phone number for the Air New Zealand KEF Terminal?

The phone number for the Air New Zealand KEF Terminal is 354 425 6000.

What amenities and services are available at the Keflavík International Airport (KEF)?

KEF Airport offers a wide range of amenities and services, including restaurants, shops, lounges, currency exchange, luggage storage, and more.

What ground transportation options are available at the Air New Zealand KEF Terminal?

Ground transportation options at the Air New Zealand KEF Terminal include taxis, ride-sharing services, public transportation, and rental cars.

Are there any nearby hotels or accommodations for Air New Zealand passengers at Keflavík International Airport?

Yes, there are several nearby hotels and accommodations for Air New Zealand passengers at KEF Airport, including the Crowne Plaza KEF Airport, the Hilton Reykjavík KEF Airport, and the TWA Hotel.

What special assistance is available at the Air New Zealand KEF Terminal?

Special assistance is available at the Air New Zealand KEF Terminal for passengers with disabilities or medical conditions. This includes wheelchair assistance, escort services, and other accommodations.

What is the process for handling lost or delayed baggage at the Keflavík International Airport?

If your baggage is lost or delayed at KEF Airport, you should contact your airline’s baggage service office as soon as possible. They will assist you in filing a claim and tracking your baggage.

How can I contact the Air New Zealand KEF Terminal for further assistance?

You can contact the Air New Zealand KEF Terminal by calling their customer service line at 354 425 6000 or by visiting their website for more information.

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